I loved Modern Nails! Especially Yolanda! I got my first full set of acrylic nails today and the woman doing them gave a great explanation of all my choices. I get my eyebrows waxed here almost every 4 weeks and they always look good. They always listen and deliver what I want, and do a great job leaving my brows full. I would 10/10 recommend. Read Less

Homophobia alert!....While waiting for a pedicure, two women came in and the two male manicurists proceeded to work on them...while I had been waiting for more than 1/2 hour. When I asked why the women were take before me, I was told that the men don't work on men. The owner had no answer when I asked her why (we are talking about feet here, people.) Now I know that there aren't too many men who get pedicures or manicures but if you have any feelings for gay rights you will avoid this place or any other nail salon that has this policy.It's a shame because I have been coming to Modern nails for years and have been very happy with their services before this. Read Less

Just got the worst pedicure at this place. My toe nails are uneven and the polish is dull. I'm pretty sure he didn't use a top coat. The worst part is that I'm accustomed to my feet being baby soft after a pedicure, but they are still rough. Completely waste of money. There are two other salons within 5 minutes of this one. I would recommend them over this place. Never going back. Read Less

Obviously don't value customers. Been coming for over 2 years. Service way down. Cold water Long wait Unprofessional workers Ran out of blue soak - so didn't use it... 2 years and I won't be back!!!!!! Zobacz więcej Read Less

GREAT GREAT GREAT!!! There is a lady I know from work who's nails always look nice. I asked her where to go and she made this recommendation.  I was disappointed with the outcome and finally came back and spoke with Diane.  She personally fixed my nails and did a fantastic job. Although I did not request it she saw the job that was done and redid it at no charge.  They are very customer service oriented. I am a believer in 2nd chances as no one is perfect so I went back to the same guy who disappointed me the 1st time.   Guess what? He did a phenomenal job. I have been coming back for over a year since and have been pleased ever since.  Keep in mind they do good work and are in a prime location. So if you don't want to wait have the common sense to make an appointment. Read Less

I have been going to Modern Nails for two years and I have always found the staff to be professional, friendly, and very competent. I get gel nails, requiring a fill every two weeks, and my nails always look lovely and finished. The pedicures are relaxing and fun, too. Read Less

I've tried many salons in Durham and this is by far the best one around. Yolanda and Cynthia are spectacular. Not only are my manicures great but when I get a pedi I get some of the coolest designs painted freehand on my toes. Everyone I take here makes it their new "go to" salon. You won't be disappointed. Read Less

My daughter and I went in for their "deluxe" pedis. They were very understaffed for such a prime location and we had to wait. (No big deal, I wanted time w my daughter.) The pedi was ok but nothing special and I still have dry skin left on my heels. That's ok too since it had been awhile since I'd had a pedi. My chief complaint is the chairs. Neither of our chairs worked properly and the cushioned seat was worn out. They need to update the chairs to accommodate the traffic through there and hire some more help. Read Less

Today is the 2nd time I came and no one said anything to me. I gave them a second chance today because I really needed my eyebrows done and the last time they were busy I guess. I sat there for 9 min and decided this is a trend for them (last time it was 25min) and I will continue to go to the Nail Trix in the plaza across from them. They never disappoint! Read Less

I have had so many compliments on my nails. Everyone is friendly and professional. The salon is clean and relaxing. I would highly recommend this salon many colors to choose from and  services offered are reasonably priced  really good  location. My nails look so natural it's amazing! Love this place. Read Less

I have been to "Modern" Nail Salon with my daughter this afternoon for the first and definitely LAST time... Having read some of the raving reviews I wonder whether these customers have very low hygiene standards, or perhaps they are family or friends of the owners, ready to write anything positive?Let me start with the name... "Modern" in this case is more aspirational than factual. The interior is grayish brown drab, but not everyone has an eye, or budget for interior decorating.What is - however - not acceptable is the poor hygiene standard. At the pedicure stations, the soaking tubs - unlike at the truly modern salons - are lacking the disposable liner. I have asked how they clean the filters and the tub and got answers and a demonstration. They are sprayed and rinsed quickly. Disposable liner gives more careful customers a much better protection against germs, fungi etc. left by other people.Consistent with poor hygiene standards, a rushed lady who spoke hardly any English tried to scrub my feet with a well used, old scrubbing block. Upon my insistence i got a brand new one for myself, and another for my daughter. Then she proceeded with unsterilized tools - nail clipper, cuticle nipper, files etc. How do i know they were not sterilized before? Experience! Any self-respecting salon opens freshly sterilized tools at the station for the customer to see. Also, my feet got nearly burned with a much too hot paraffin dip. My daughter wisely passed on this attraction... To give credit to the lady who was helping me, she suggested an additional application of the moisturizing lotion on my feet to compensate for the paraffin shock. At the manicure station she applied an awful smelling cuticle dissolving solution that I have never had applied before! She eventually allowed me to wash my hands and proceeded with a manicure. And here again the manicure tools came from a plastic container after they have been used for other customers forever... At that point I just wanted to get out of this salon...The nail polish was applied evenly and carefully, but the top coat must have been old/diluted as my hands smelled so badly that a cashier at the nearby Petco I visited directly after Modern Nail Salon commented on it. And we all know that Petco stores are not known for soothing smells.I left a symbolic tip for the lady helping me and for the gentleman tending to my daughter. Why? Because they listened to my concerns and tried to remedy the situation. Sitting at the drying station and anxious to get out of there, I had another look at the dusty floor (with nail clippings), nail polish-smudged, dirty little drying fans, and I felt so disappointed! I am sure that the people who work there try their best, but "once white" towels, poor hygiene standards can be only satisfying to those whose only selection criteria for a nail salon are: walk-in possibility and a relatively low price. And perhaps to the owners/management who are are happy with a current status quo. Read Less

I have been going to this salon every week or two for ~ 6 years.  It's clean, comfortable, and the team is courteous and professional.   As with any workforce there are standouts.  And as with any humans the occasional off-day, but with notably few exceptions, I've been remarkably satisfied with the consistency and quality of the services they offer.  Would very highly recommend for manicure, pedicure, or wax. Read Less

I went to get my nails done Saturday and now it's Friday. My left hand is missing two nails and my right hand is missing four nails. This use to be my favorite spot but definitely not anymore. I'm so mad. I was going to go up there to see if we could work something out but I changed my mind. Forgot to mention that by Monday it looked like I needed a fill in due to the fact that there wasn't enough acrylic on my nails. Sad situation. I was tipping real good. Not anymore. Read Less

Went in here 20 mins before close and they were going to see me until I told them I only needed to replace one nail. Guess they thought it wasn't worth their time. She was very rude about it too! Told me to come back tomorrow. Just lost a customer! Read Less

WILL DEFINITELY BE BACK!!!!! A friend of mine had told me I should try out this salon, I was of course a bit scared off by all of the reviews I read about this place here on Yelp but I was always complementing her nails so I figured hey they must be doing something right, right?! Well I am so glad I did!!! I called and made an appt with Tina, I was getting a gel manicure and a pedicure. I chose the second one up from the regular pedicure (I can't remember for the life of me what the name was.. but it had a menthol wrap and a sea salt scrub) since it was my first time there didn't want to go crazy trying their other options, which I will definitely try now that I know they're good. She took her time even though it was pretty busy, I hate it when I feel like it was a rushed job. Same with my gel manicure, she was precise and did an amazing job! I will be coming back to see Tina!!  Cynthia was the other tech that my friend had recommended, I haven't tried her but I trust her judgement in that she will be just as good. Read Less

I went there for the 1st time yesterday (only because my Aunt is a regular customer and she needed someone to take her to her appointment).  I got a pedicure and the guy was kind of rude when I pointed out a callus on the bottom of my foot.  I will say he removed an ingrown toenail for me which was much appreciated.  I got the deluxe pedicure and really enjoyed it.  I also had my 7 year old niece with me to get her nails and toes painted.  They looked really good and she was happy until she took a shower a few hours later.  When she got out of the shower, all of the polish had come off her fingernails.  She was in tears (she loves to have her nails painted).  I felt so bad for her.  I will not go back there ever again. Read Less

I received excellent service at Modern Nails. I had a deluxe pedicure and felt the staff took their time to perform the service well. The shop is busy, so I would recommend making an appointment if you're in a hurry. Read Less

I haven't even had a service yet and need to write from the pedicure chair to recommend that you do not try this salon. My sister and I came in for pedicures and manicures 40 minutes ago, were not given any indication that it would be a long wait, and have had to wait so long with no attention that we've had to ask twice to have the water warmed up. A woman briefly started to attend to my sister, but then got up and walked away, only returning five minutes later with no explanation, and is watching tv and not even looking at my sister's feet while beginning her treatment. It's now been 50 minutes and no one has started any kind of service for me. No one has checked in to let us know how much longer the wait will be, and I'm not seeing that anyone in the salon is receiving better treatment. For the number of salons in the area, I'd expect a business to run itself competitively, and this is abysmal.*update: the wait ended up being so long that I've had to ditch the idea of a manicure. I've been here an hour and twenty minutes and my pedicure isn't even completed. Read Less

I have been coming here for about a year and have been really happy with my manicures and pedicures. I feel like I've had great service from most of the different techs there with Louis being my regular guy. I give them four stars because I sent a friend here and she got the one person that I've had and been really disappointed with. She cut her cuticles on both pinkies and I ended up giving my friend a gift certificate to come back and have her nails done with Louis because I felt so badly. My recommendation is if you are unhappy with your service, let them know. When I had a bad experience with a pedicure they went above and beyond to fix it for me. I understand it sucks to be unhappy, but they can't fix it (or deal with the person who did a bad job) if you don't tell them.Also...if you're unhappy with the wait time make an appointment. You're waiting because there are obviously a lot of really happy repeat customers. If I come in without an appointment, I expect to wait...it's a given. Read Less

This was my first time visiting this establishment. Overall, I was not impressed. I walked in without an appointment. The wait was about 45 minutes. I suspect it had something to do with the fact that a nail technician was missing. I chose the deluxe pedicure. It was a somewhat jarring experience. Not relaxing at all. More patrons continued to enter the place during my pedicure. The nail tech seemed distracted and anxious. Overall, it was not a $40 + tip experience. I'll most likely learn to do my own nails. Seriously. I was that underwhelmed and disappointed by the experience. Read Less

Let me start by saying I used to LOVE this salon. However they have really gone downhill lately. They have become a lot busier recently and I think that's part of the problem.They now rush through doing all the nail services. There are still a couple who do a good job, which is why I give 2 stars instead of one. Went in yesterday and everyone was busy plus there were an additional 4 people in line so I decided to come back later. Went in tonight and got literally THE WORST fill in I have ever gotten anywhere. They apparently hired a new woman who was just awful. She hit my cuticles about 3 times with the mechanical file. Then put on so many layers of polish that I could not get them dry. On top of that the polish looked worse than I could do at home myself. I removed it as soon as I got home. Partially because of how bad it looked and because since after over 25 minutes the polish was still gooped on so it smeared everywhere.I will be finding a new salon and repainting my own nails tonight. Read Less

I have been a patron of this nail salon for quite some time now. I ALWAYS see Cynthia. She does an amazing job on my nails. She takes her time and you can tell by the finished product! There are prices Re very reasonable too. No hidden fees like other nail salons. Recently got my eyebrows waxed too. Also a great experience! Make an appointment with Cynthia If you want beautiful nails! Read Less

The first couple of visits were great but rhe more I came the quality and the way they treted me changed. I have came and was a loyal customer for almost a year. Today is my last vist.No more big tips ! Read Less

Love Modern Nails! So first things first- the atmosphere is ok- but the services are great.I have been going to this salon for the past two years, and I have consistently been happy with my experiences. The services are quick, efficient and affordable, and they are truly friendly. They remember your name and what you like to have done. Highly recommend! Read Less

I went here a few months ago for a manicure and was very disappointed. the manicurist was rude when i (having never gotten one before) sat in the wrong chair, did a poor job on my nails, and on top of that, i had to wait about 45 minutes for her to be ready. came back about a week ago for a pedicure, and it was wonderful. i loved the foot and leg massage, and my nails looked awesome, and i had made a reservation, so i got in right away. i guess that first time was just an unlucky time, but i wont overlook it completely. downer- most of the people do not speak very clear english, just fyi.manicure was $12, pedicure was 24$. Read Less