I really want to like this place because it is so close to me. But I will not give any more money to them. The quality of their gel for gel nails is awful - it doesn't last long and chips every time. Last time I went, I asked for a gel manicure and they suggested something new that "wouldn't hurt my nails and costs the same amount". I decided to go for it. it was $15 dollars more with no cuticle care or hand massage. I am constantly displeased with their service and will never go back. Read Less

I’m a regular at MIMI nail & spa. I love this Nail Salon. All the staff that work here are great. I trust them all with my nails. They are polite, kind, and friendly. They always have a smile. My Technician is Hannah. She takes her time and always make sure my nails & feet look good. Her work is amazing. Read Less

Website and Facebook page say salon closes at 8. Arrived at 6:40 and saw sign on door said closes at 7. Went in anyway to inquire and a rude employee asked me to come back tomorrow. Won't be coming back ever again. Get your info posted correctly. Read Less

The people who work there are nice and friendly, however their prices are VERY high. I was unaware of the price I paid for something until after the service was received. It would be nice to see the prices posted somewhere visible. It would also be nice if they spoke English all the time and not communicated in their native tongue, it can be uncomfortable at times. The quality of their work is great, though. Read Less

Nick saved my nails from a horrible experience at a different nail salon. I got sns done and they look so natural and I could tell that he knew what he was doing and what he was talking about when he was informing me of the product. Read Less

I had Peter and it was my first time at Mimi's and I have to say what a wonderful experience. Everyone was so nice and welcoming and Peter did an excellent job and will personally ask for him again. Its well worth the money spent. Thanks for the wonderful experience and I will see you again soon. Read Less

I was looking forward to a relaxing manicure and pedicure after a long week. That was not what I got when I went to Mimi's. My technician rushed the whole time so it was not only not worth what I paid but also a stressful experience. I've gotten hundreds of manicures and pedicures and this is one of the worst. She spent a few seconds scrubbing and massaging my feet/legs with very little effort. Everyone knows that's the best part of the pedicure so I was very disappointed. She also rushed taking off my polish and accidentally splashed acetone on me. She then procedeed to rush through the manicure making my gel times 45 seconds versus the standard 60. This will be the last time I visit Mimi's and spend my hard earned money for a rushed, subpar mani/pedi. Read Less

I had SNS done a couple weeks ago, I was not offered a manicure at all the tech just started the SNS process that I was not yet familiar with. Since my cuticles were not pushed back it looked like it grew out much faster than it should. Less than 3 days later the tips started chipping. I am two weeks out and one hand looks okay but my other hand has micro cracks all through the polish and all 5 tips have chips. I won't even go back to have it fixed Read Less

Morgan is always very detail oriented with my manicures, I get a gel manicure every visit and I'm always very pleased. The salon in general is very well kept and clean, no complaints. I would definitely recommend this salon. Read Less

I'll start off by saying one of my biggest pet peeves at nail salons is when you come in a pair (or more), and someone ends up waiting extra because the technicians jump to each person who walks in and leaves in the middle of a job. Mimi Nail Spa unfortunately operates this way. I've been here a few times, and I've always thought it wasn't that great for the price. I went tonight with my mom to get gel manicures and pedicures. We started off at the same time with pedicures. We both got the $31 basic pedicures and I have no complaints. My mom finished a bit earlier than me, so she was sat in a manicure chair, and we were hoping the technician would begin her manicure. I finished up a minute or so after her and was immediately brought to a chair and the technician who did my pedicure started on my nails. After waiting about 20 minutes to get started, my mom became a little impatient and began looking for her nail technician. She was assured she'd start in a few minutes. After my entire manicure was through, my mom still hadn't been seen. This irritated me, so I asked the technician who did my nails if she could start on my mom's. Her response was a simple, "No." Finally, Lynn came to the rescue and started on my mom's nails and assured us she'd be quick. She was very pleasant, and the three of us had a great conversation and laughed and joked around with one another. Lynn was quick, but she didn't miss a beat. My mom's nails looked fabulous.When we were checking out, she apologized and gave us a 10% discount, which I thought was very sweet. If it weren't for Lynn's wonderful customer service and charming personality, I probably wouldn't return, but I've decided I will return, and will be sure to call ahead and request her. Read Less

I have been coming here for many years. Not once have I ever left the salon feeling disappointed. I absolutely love the atmosphere and the service. I try to go in when Marilynn is working because she is absolutely THE BEST! And even when she's not there, I still get excellent service from all the other technicians. I've gone to other salons just to see what they can offer me but nothing compares to what MiMi's gives me. Definitely sticking to this salon now and always!Read Less

Thank you Mimi's for an absolutely lovely afternoon with my 2 daughters. Professional polite staff; courteous and attentive, we were all pleased with our manicures. The relaxing environment with the soothing music and esthetic surroundings went wonderfully with the delicious champagne. It was fun to sit all 3 of us at the bar together. What a wonderfully pleasant experience. We'll see you again soon !🌺 Read Less

I would not go here again. It looks kind of nice inside, but that's misleading.My little sister and I came here right after she graduated from UNC Chapel Hill--it was our last night together and she actually wanted to treat me to getting our nails done, something she could never afford for 4 years until she got a bit of graduation money. Needless to say, it was kind of a big deal to her to get to finally spend some money to treat me to something that truly is a TREAT to both of us--getting nails done is a major luxury to us and we do not do it often at all. So, we wanted it to feel special, luxurious and be a nice indulging time together.After much quibbling and despite my protests she decided to go all out and select the champagne and rose petal pedicure for us--like I said, we really wanted this to be special and luxurious and to feel pampered since we never do this. The employees there were the ones who handed us their book of pedicure options when we asked for a simple pedicure, but once we chose the most expensive option (which we wouldn't have even thought to do if they hadn't handed us their book of options) they first acted annoyed and then acted clueless. They started talking to one of the I assume managers in Chinese and he was having to explain to them what to do. They begrudgingly went to the back and re-appeared with glasses of champagne and rose petals, and while I was getting my camera out to capture the moment they very unceremoniously dumped the glasses of champagne and petals into our foot baths so I didn't even have a chance to see and didn't know til I felt bubbles hit my feet for 2 seconds. Kind of disappointing but we were trying to enjoy it anyway.We were supposed to have a bunch of "extra" stuff with this option, like a lavender warm neck pad, a facial, an aroma-therapy candle with the scent of our choice burning the whole time, etc. After they dumped the champagne and roses they brought out none of this. When the pedicures were 2/3 of the way done my sister realized it didn't seem like they were going to bring out any of the other stuff that was supposed to be included in our package, so she very nicely asked about the other items. They had no idea what we were talking about and asked the manager--a flurry of annoyed sounding Chinese again and they went in the back and came back with one candle almost burned to the wick and lit it (no options, but whatever), went and got parafin treatments for our legs, and went and dug up lavender neck pads. We asked about the facial when everything was done and they said it was a facial or the parafin and they chose for us--but my sister had been looking forward to the facial the whole time, and they never told us we had a choice.They took forever, and made my sister wait sitting at a table for a good 30 minutes between pedicure and manicure to get her fingernails done even though the place was not busy. The people who actually did our nails seemed very annoyed, bored and like they wanted to rush through it. Not exactly what you want when you're paying quite a bit extra for a "specialty" option, actually supposedly their most special option. My sister used graduation money that she needs every penny of, this one time to treat us as a sort of celebration of this chapter ending in her life and I felt really bad for her that it was so underwhelming and so the opposite of the decadence it promised. Of course she didn't really complain because she's too nice, but I've had my nails done a few times in different areas of the country and this was really disappointing enough that I wanted to review it on Yelp. I'd choose somewhere else if you are at all looking for some kind of ambiance/experience. Read Less

Oh man, I do love leaving a nail spa $50 poorer and still with scratchy cracked feet -- oh wait, I totally don't.  8 hours later and I still can't get over how pissed I am at throwing away money and an hour of my day on a pedicure only to have virtually no difference.  Was the atmosphere nice?  Yes it was.  Was the service friendly and the massage nice?  Yes it was.  Are my toes painted and sculpted?  Yeah.  The chair was comfy, the music serene, the foot soak relaxing, and the polish well-applied (sort-of).  But those are transient.  I don't care what my toes look like--I'm not a fashionista.  The only reason I can conscience spending money on my _feet_, of all things, is so that I don't have to endure scratchiness in the sheets at night, or embarrassment in flip-flops.  And that, my friends, is where Mimi Nail Spa totally drops the ball.  I even bought the second-tier Tropical "Callous Removing" Pedicure (it's even in the name people!!) where they slather oranges on your legs, put lots of lotions and scrubs on your toes, and you walk away smelling like the best cocktail you've ever wanted to drink.  But still with cracked rough heels!  I could tell this guy was half-assing the bottoms of my feet as he was doing it, but upon my commenting, all he could say was yeah, I see.Basically, my verdict is:  if you like wasting time and money for someone to paint your nails, go for it, but if you want a real pedicure, go somewhere else. Read Less

After a terrible experience at the Verizon store (big surprise, right?), I looked across the street.There it was, like a beacon -- Mimi Nail Spa.I hadn't heard anything about the place, and as a beauty blogger, that's not usually a good thing. But there it was -- guiding me toward it like a moth to a bright light.As I opened the doors, the first thing I noticed was that the salon didn't smell like nail polish. The techs weren't wearing masks, and they were all interacting with their customers.As soon as I sat down, I was offered drinks. Not just your regular run of the mill drinks... but wine, soda and Japanese green tea. Why, yes, I will take a glass of white wine to top off this cruddy day! Thank you!I will also note that I am one of those girls who changes their nail polish choice at LEAST once throughout my manicure. Andy was an absolutely joy when I asked to change it. He wasn't the least bit irritated, even if my request was probably quite annoying.I was already wearing OPI gel, and had planned to just get it removed and replaced. Many nail salons charge for this, but my nail guy, Andy, took it off without an extra charge. I got another OPI gel applied, and my total was $35, which is about average for the area.I would have given this nail salon 5 stars, but I did get a slight nick on my cuticle from Andy's buffer. Nothing crucial, but it was slightly uncomfortable. However, my gel looks perfect and the customer service was amazing.I will definitely return to Mimi Nail Spa, and I highly recommend Andy as the nail tech. Read Less