45 Reviews

Noa Nail Spa

Concord, North Carolina
General Info
Come and visit our salon. Our goal is to provide you with superior and Elegant beauty treatments for your hands and feet.
Reviews
Singh Singh
18 Jun 2018
REPORT
So my daughter an I went their yesterday for our manicure and pedicure. The staff were decently nice, not really welcome. We both were seated down and everything was fine. But the lady who was working... Read More
So my daughter an I went their yesterday for our manicure and pedicure. The staff were decently nice, not really welcome. We both were seated down and everything was fine. But the lady who was working on my daughter's Mani and pedi was just in a rush to get somewhere and she also skipped a lot of things with my daughter. She didn't clean inside of her nails, didn't properly clean her nail polish from before (which was black so it peeped from the side). If you go to this place, it's on a luck basis. If you get certain employee, you'll be screwed over. Read Less
Jacob Gibson
18 Apr 2018
REPORT
Excellent service. Always have good experiences when I'm there
Sha AlwaysPrevail
9 Mar 2018
REPORT
They did a lovely job on my nails, definitely will be back
JoLondon Shanette Givens
15 Feb 2018
REPORT
These women did a phenomenal job!! I'm obsessed with my nude ombre nails! My feet feel so soft! My eyebrows aren't all over the place!! And everyone was sooooo nice! If I have an overnight here again ... Read More
These women did a phenomenal job!! I'm obsessed with my nude ombre nails! My feet feel so soft! My eyebrows aren't all over the place!! And everyone was sooooo nice! If I have an overnight here again and have enough time and funds, I'll definitely let them take care of me againRead Less
Heard Laurice
3 Feb 2018
REPORT
Pam was excellent!!! Best service I've ever had. She really knows how to do a great pedicure. Made me comfortable for my first time. They gave us water and juice for my little one for no extra charge... Read More
Pam was excellent!!! Best service I've ever had. She really knows how to do a great pedicure. Made me comfortable for my first time. They gave us water and juice for my little one for no extra charge! Best nail salon in the area. Definitely coming back. Worth every penny. Read Less
Chrystal A.
26 Jan 2018
REPORT
Had a great experience today at NOA! It was light on traffic so most of the technicians were able to carry on conversations with me, it made me feel welcomed! Mason was my technician and he was AHMAZI... Read More
Had a great experience today at NOA! It was light on traffic so most of the technicians were able to carry on conversations with me, it made me feel welcomed! Mason was my technician and he was AHMAZINNGGG! He kept up a great conversation and made me laugh a ton. I'll definitely be returning!! Thanks Mason! Read Less
Audrey Michelle
5 Jan 2018
REPORT
Recently came across this place and I love it. Only have gone to Hannah (except today since she was busy and I couldn't wait) and she's so sweet and great at what she does. Only place I'll go now. C... Read More
Recently came across this place and I love it. Only have gone to Hannah (except today since she was busy and I couldn't wait) and she's so sweet and great at what she does. Only place I'll go now. Can't wait to come back for a pedi. The lady today is taking her time with my fill and fix and they're looking good so far :-D Read Less
Mason P.
3 Jan 2018
REPORT
Clean and Sanitize. We used the disposable pedicure kit. We dispose the liner, file, buffer, pumice stone after each use.
LaToya Conner
17 Nov 2017
REPORT
Just left 11/17/17 and I expressed very clearly what I wanted multiple times and the nail tech kept saying ok, I'm not done. I was absolutely mortified by my nails. I have pictures. Shape is off, gel ... Read More
Just left 11/17/17 and I expressed very clearly what I wanted multiple times and the nail tech kept saying ok, I'm not done. I was absolutely mortified by my nails. I have pictures. Shape is off, gel powder not even throughout nail and nails not even. I didn't even have them polished I was so upset. I also expressed my dissatisfaction and no solutions were offered. At least an apology would have been a positive to this negative experience. Read Less
Ana Concepcion
17 Sep 2017
REPORT
First time at this salon, I arrived 2 hours before closing time and requested a simple manicure with gel nail polish. My manicurist made little to no eye contact with me, made me feel rushed/hurried w... Read More
First time at this salon, I arrived 2 hours before closing time and requested a simple manicure with gel nail polish. My manicurist made little to no eye contact with me, made me feel rushed/hurried while trying to select a color, and proceeded to rush through the manicure. She was rough with me and instead of kindly asking me to move my hand in closer to the light (when gel was setting) she grabbed hold of my wrist and pulled my hand in closer causing my paint to chip. To top it off, once I was finished and ready to pay I had received a 10% off coupon for a manicure or pedicure redeemable at their salon and they refused to accept it. My manicurist then got her "manager" (who seemed like just another nail tech in the middle of a pedicure) to come to me at the cash register and explain some bogus excuse justifying how they couldn't accept the coupon. Instead of fighting them for it I just paid the difference and left. Two stars for location, pricing, and decor (salon was decorated adorably) but mostly likely will not be returning. Read Less
Kendra Venema
10 Sep 2017
REPORT
I got a fungus from going there and they didn't tell me. Went to a different salon and they explained it all to me and how it comes from not clean equipment
S B
15 Aug 2017
REPORT
Was worried when I read the mixed reviews but I went today and there were only 2 people there. Mindy did my pedicure and she did a wonderful job. She was very nice and took great care of my feet! I wi... Read More
Was worried when I read the mixed reviews but I went today and there were only 2 people there. Mindy did my pedicure and she did a wonderful job. She was very nice and took great care of my feet! I will certainly be back! Read Less
Emanuela Sabbatino Hitz
1 Aug 2017
REPORT
Today was my first time going, got the organic pedicure. The girl must have been new, she had no idea what she was doing. She barely rubbed my feet or legs. If I'm paying $41 for the upgraded pedicure... Read More
Today was my first time going, got the organic pedicure. The girl must have been new, she had no idea what she was doing. She barely rubbed my feet or legs. If I'm paying $41 for the upgraded pedicure I would expect some kind of better massage especially with the hot stones. I don't think I will go back. Read Less
Michele L.
30 Jul 2017
REPORT
Worst nail place ever. I got SNS Nails there and they cracked within one week. I thought maybe it was a fluke so went again. The girl tried to take off the other ones with the cuticle scissors without... Read More
Worst nail place ever. I got SNS Nails there and they cracked within one week. I thought maybe it was a fluke so went again. The girl tried to take off the other ones with the cuticle scissors without even soaking them. Basically trying to pop them off. The second set also cracked within a week breaking my nails along with it. Horrible job. I have been to other naol places and know that the SNS Nails work for me because those last for three weeks. Read Less
Kecia B.
26 Jul 2017
REPORT
I've been here three times and enjoyed myself  everytime.  The place is clean and the employees are nice.  My first time there, my nails were in bad shape because I went a long time in between manicur... Read More
I've been here three times and enjoyed myself  everytime.  The place is clean and the employees are nice.  My first time there, my nails were in bad shape because I went a long time in between manicures.  Kelly educated me on how to take better care of my nails and did a great job.  The owner is also very kind and does a good job.  They always offer drinks and treat all their customers the same.  I have found where I will continue to go to get my nails done.  I highly recommend them. Read Less
DeAun Burgess
12 Jul 2017
REPORT
Love it! I always have a great experience and Mimi is the absolute best. She always takes her time and does an excellent job!
Paula Tuttle Bowen
7 Jul 2017
REPORT
So far, i have not had any problems. Yang is totally awesome!!! Kim is wonderful working on the feet.
Ivy Ndikwe
3 Jul 2017
REPORT
Consistency good customer service. Nails meticulously done. Would recommend it
Tara Lyons
17 Jun 2017
REPORT
I've been going to SuSu for years and was crushed when I found out she wasn't at Asia Nails anymore and had no idea where she went. Through due diligence and the power of Facebook I was thrilled to fi... Read More
I've been going to SuSu for years and was crushed when I found out she wasn't at Asia Nails anymore and had no idea where she went. Through due diligence and the power of Facebook I was thrilled to find her here! Got to see her for the first time again yesterday and I can't even begin to tell you how great it was to be back in her hands. Overjoyed! Her sister SaSa and fiance Jack own this salon now. It's very lovely and I'm super happy for them. Bonus for me that I no longer have to drive across town to Kentwood and that this salon is right by my work! SuSu is the best and I'll make sure to never lose her again!Read Less
Cassie Humphries
26 May 2017
REPORT
They have a good variety of SNS colors, but the price is pretty high compared to other SNS manicures I've had. I'll probably go back for the pedicure special next week, but don't see myself going back... Read More
They have a good variety of SNS colors, but the price is pretty high compared to other SNS manicures I've had. I'll probably go back for the pedicure special next week, but don't see myself going back for a manicure anytime soon. Otherwise it's a beautiful salon and the lady who did my nails did a great job. Read Less
Angie H.
6 May 2017
REPORT
My husband and I went for a couples pedicure. I sat with my feet in water with no one doing the pedi while he got his entire pedi. The  they wanted to do mine. If you can't do them together say you ca... Read More
My husband and I went for a couples pedicure. I sat with my feet in water with no one doing the pedi while he got his entire pedi. The  they wanted to do mine. If you can't do them together say you can't. That's the whole reason you come together. Terrible service.  I left when he was done with my feet still In lukewarm water. Read Less
Francisca Gonzalez
27 Apr 2017
REPORT
Switched nail salons about a year ago because the one I went to always had a long wait. I've never had to wait here and am always happy with my mani and pedi😊
L H
15 Apr 2017
REPORT
The young lady at the front view desk lied about the prices . I asked how much for a fill in and a full set for my daughter, she pretended to look something up and said $47 for the full set and $37 fo... Read More
The young lady at the front view desk lied about the prices . I asked how much for a fill in and a full set for my daughter, she pretended to look something up and said $47 for the full set and $37 for the fill. I looked online and she basically doubled the price. I could tell she was being dishonest as these are 2 of the most common questions asked in a nail shop plus her eyes kept shifting. Shame on her seriously! Read Less
Mark Oosterheert
9 Apr 2017
REPORT
My girlfriend and I went there on Saturday. Went there for her to get a manicure and pedicure but then I end up getting a facial and a manicure. The service was exception. My gf and I would highly rec... Read More
My girlfriend and I went there on Saturday. Went there for her to get a manicure and pedicure but then I end up getting a facial and a manicure. The service was exception. My gf and I would highly recommend this place and we will be back. Read Less
Lynch NM
27 Feb 2017
REPORT
In response to a previous response in regards to the manager. I have been a client at NOA for several years and I have NEVER seen someone be so unkind to a business owner and other clients as I did to... Read More
In response to a previous response in regards to the manager. I have been a client at NOA for several years and I have NEVER seen someone be so unkind to a business owner and other clients as I did today. Johnny and the entire staff at NOA are beyond professional and went above and beyond trying to accommodate the person who posted that review even after they continued to make rude comments about the owner. I even personally asked this client to please stop because the entire salon was uncomfortable. This client was so polite they used a profanity towards me when leaving the salon:( Thank you Johnny and the entire staff at NOA for continuing to be an outstanding business!! Read Less
Kim Cashman Mullinix
27 Feb 2017
REPORT
Horrible manager! I will not go back as long as he is there. Rude and condescending!!
Deanna Schey
5 Feb 2017
REPORT
Made an appointment, showed up on time and they waited on three people who walked in after me. Two of the people said they called about 10 minutes ago. I made my appointment 2 hours prior. So I sat a... Read More
Made an appointment, showed up on time and they waited on three people who walked in after me. Two of the people said they called about 10 minutes ago. I made my appointment 2 hours prior. So I sat and waited 20 minutes past my appointment time. Still didn't receive any service so I left. I will never go back again. Read Less
jada person
2 Feb 2017
REPORT
Made me feel rushed, was staring at me the whole time forcing me to pick a color quickly. Left this review and the owner confronted me about it, extremely unprofessional!
Susan Hopkins
10 Nov 2016
REPORT
Sasa & jack now own this nail salon. But before this sasa worked at Asia nails in kentwood. She was always booked and had a lot of followers. She is excellent and goes the extra mile to make sure y... Read More
Sasa & jack now own this nail salon. But before this sasa worked at Asia nails in kentwood. She was always booked and had a lot of followers. She is excellent and goes the extra mile to make sure your experience is a good one. Very efficient and professional. Jack is great at nails- although I don't wear them I've seen his work and he's good! Following them - of course and wishing them the best as they start a business here in gr! Read Less
Z K.
30 Sep 2016
REPORT
I had the basic pedicure done here and my experience was very pleasant. Mimi was so sweet and patient. I ruined one of my toes when putting on my flip flops and she just calmly redid that toe. That fo... Read More
I had the basic pedicure done here and my experience was very pleasant. Mimi was so sweet and patient. I ruined one of my toes when putting on my flip flops and she just calmly redid that toe. That for me is amazing. Definitely coming back. Read Less
Chandra Harry
24 Sep 2016
REPORT
SaSa is the best! I love my nails. The salon is a nice clean atmosphere. I will definitely be back and will recommend your salon to others! I'm a satisfied customer!
Susan Lively
6 Sep 2016
REPORT
Always feel very welcome and Tami does an awesome job!
Katherine Thelen
17 Aug 2016
REPORT
Sa Sa is the best in the business and now she has her own shop. Conveniently located and has all the colors and supplies you need.
WorldTraveler D.
29 Apr 2016
REPORT
Terrible customer service. The lady I had was named Mindy and she was incredibly rude to me. I paid for a pedicure and every time I asked something she gave attitude; also I had to ask her to repeat h... Read More
Terrible customer service. The lady I had was named Mindy and she was incredibly rude to me. I paid for a pedicure and every time I asked something she gave attitude; also I had to ask her to repeat herself several times because her English is terrible. If you are going to work with the public you need to learn the language-plain and simple. She even got polish on my flip flop when putting on my shoes. Didn't even apologize just huffed and puffed because she had to redo one toe. I will never come back here. Spend your money somewhere else. 26.00 for a basic pedicure is crap. Read Less
Jenna Nguyen
5 Mar 2016
REPORT
Love this place! One of the most beautiful salons I have been to. They always take their time on my nails and are very kind. Lots of color options too!!! They also give you complimentary beverages, on... Read More
Love this place! One of the most beautiful salons I have been to. They always take their time on my nails and are very kind. Lots of color options too!!! They also give you complimentary beverages, one of which is wine. John does my nails. :) Read Less
Ivy L.
22 Jun 2015
REPORT
This is my fav go to salon! The place itself is so cute & the decor goes well together. They also offer free drinks, & the place itself is so clean! Their deluxe pedicure is a must too; Ask for yen! S... Read More
This is my fav go to salon! The place itself is so cute & the decor goes well together. They also offer free drinks, & the place itself is so clean! Their deluxe pedicure is a must too; Ask for yen! She does an amazing job & definitely takes her time. Read Less
Lanice F.
30 May 2015
REPORT
Horrible service I would not recommend to anyone. As I am sitting there 2 ladies waked in 10 minutes apart complaining about their nail gel chipping away only after 2 days. My nail tech had a nasty at... Read More
Horrible service I would not recommend to anyone. As I am sitting there 2 ladies waked in 10 minutes apart complaining about their nail gel chipping away only after 2 days. My nail tech had a nasty attitude because I asked her to buff my nails. This shop is made for the 65& older crowd because they are simple. If you want anything other than red nail polish I suggest you stay away: Read Less
Cam M.
16 Feb 2015
REPORT
Employees are so sweet. They go above and beyond whenever they are able.  The manager John, divides his time managing and doing manis, so if you dont mind your manicure getting paused for phone calls,... Read More
Employees are so sweet. They go above and beyond whenever they are able.  The manager John, divides his time managing and doing manis, so if you dont mind your manicure getting paused for phone calls, instructing staff and management tasks, he is very skilled.  Other staff work hard to make you enjoy your time there.   Wish the tv wasnt on sports or talk shows  most of the time but I suppose some customers like those shows. I enjoy my experience there. Read Less
ChrysAnne Carlo
23 Jun 2014
REPORT
I have been getting my nails done for years and was so happy to find Noa Nails and most especially Yen. She is a great nail tech. I have never once had a issue with the quality of her work. Yen is ... Read More
I have been getting my nails done for years and was so happy to find Noa Nails and most especially Yen. She is a great nail tech. I have never once had a issue with the quality of her work. Yen is friendly and kind. I would recommend this spa to anyone. Read Less
K Brooks
9 Mar 2014
REPORT
This was definitely one of the worst experiences I have ever had at a nail salon. We went on a Saturday and the salon was mildly busy. My friend and I were seated in the pedicure chairs immediately an... Read More
This was definitely one of the worst experiences I have ever had at a nail salon. We went on a Saturday and the salon was mildly busy. My friend and I were seated in the pedicure chairs immediately and were asked if we wanted the regular or deluxe pedicure. I said deluxe, my friend said regular, but then after I told her what the deluxe entailed, she told them she'd get the deluxe instead. I also told them that she wanted the deluxe as well. The lady working on my feet was definitely in a hurry. She didn't look at me or talk to me, except to question me when I asked her to cut my nails shorter - which I had to do 3 times and she still didn't cut them short enough. She just clicked the clippers and made it sound like she was clipping. She cut me and then tried to cover it up by keeping her hand over my foot so I couldn't see it (because it totally didn't burn like crazy when she put alcohol on it). She was also extremely rough and the massage hurt more than it felt good. Meanwhile, they completely ignored my friend's request for the deluxe and just gave her the regular. Part of the deluxe is a paraffin dip. When I got to this part they brought the wax over and it wasn't even melted yet. They plugged it back up and asked me to wait a few minutes - which ended up being 10 because when the wax was ready, they dipped another lady's feet first (who came in after me). After all was said and done, they didn't even offer me a discount and when my friend and I got outside and looked at our feet...our toenails were crooked. My friend ended up having to fix hers at home. I just can't believe a salon can stay open with customer service (or lack thereof) like that.Read Less
Nancy Mckenna
10 Feb 2014
REPORT
Been going here for a couple of years. John and his wife are very nice. Place just had a beautiful makeover. Brought one of my friends for her first mani- pedi . She had a wonderful experience and wil... Read More
Been going here for a couple of years. John and his wife are very nice. Place just had a beautiful makeover. Brought one of my friends for her first mani- pedi . She had a wonderful experience and will be back again. Well worth the drive for me. Read Less
Aisha H.
28 Apr 2013
REPORT
I have been to this spa before but my last visit was the worst. The techs do not appear to like their job and they also don't believe in customer satisfaction. When the techs get tired of someone who ... Read More
I have been to this spa before but my last visit was the worst. The techs do not appear to like their job and they also don't believe in customer satisfaction. When the techs get tired of someone who actually pays attention to the service they are receiving and may have a comment here or there about something different to do, they get exasperated and make rude comments (such as, "Are you married?" "No." "I can see why.") That kind of stuff is completely inappropriate and unprofessional. The nail service was very expensive compared to other, more accommodating and friendly places around here. Customer service is very much lacking in this establishment and its just not worth it to make another trip here. Ever. Read Less
Gwen H.
16 Dec 2012
REPORT
Very friendly staff and a clean salon, if I lived here I would come here. They had a fridge with wine, water and pop. I wasn't offered any but not sure if its because I just had a manicure.
cjl068
11 Apr 2012
REPORT
I had heard great things from 2 of my clients so I decided to give it a try. I had a full Acrylic set done with white tips. The owner, Johnny did my nails and did a fantastic job and was extremely tho... Read More
I had heard great things from 2 of my clients so I decided to give it a try. I had a full Acrylic set done with white tips. The owner, Johnny did my nails and did a fantastic job and was extremely thorough. He wanted to make sure I was happy with it the whole time. They all spoke english well and were eager to make me feel comfortable . I completely enjoyed my experience and the product. I'll be going back for sure. btw, prices were also very reasonable. Read Less
cojak50
18 Mar 2011
REPORT
For the most part the people are very nice. I had pink and white done and after my first refill I had red stipes visible across my nails from the drill. The fill did not even cover my nail and the w... Read More
For the most part the people are very nice. I had pink and white done and after my first refill I had red stipes visible across my nails from the drill. The fill did not even cover my nail and the white was terrible! I ended up taking off these nails due to the red underneath. Woman spoke very good english and was very nice but horrble at nails. The pedicures are very good. Women are very good. Read Less
Book an Appointment
Online booking unavailable
Please call
(704) 788-8599
9900 Poplar Tent Road
Concord North Carolina 28027
Business Hours
Monday
Mon
09:30AM-19:30PM
Tuesday
Tue
09:30AM-19:30PM
Wednesday
Wed
09:30AM-19:30PM
Thursday
Thu
09:30AM-19:30PM
Friday
Fri
09:30AM-19:30PM
Saturday
Sat
09:30AM-19:30PM
Sunday
Sun
12:00PM-17:00PM
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Noa Nail Spa

Concord, North Carolina
(45)
9900 Poplar Tent Road
Concord North Carolina 28027
Come and visit our salon. Our goal is to provide you with superior and Elegant beauty treatments for your hands and feet.
Monday
09:30AM-19:30PM
Tuesday
09:30AM-19:30PM
Wednesday
09:30AM-19:30PM
Thursday
09:30AM-19:30PM
Friday
09:30AM-19:30PM
Saturday
09:30AM-19:30PM
Sunday
12:00PM-17:00PM
Singh Singh
18 Jun 2018
REPORT
So my daughter an I went their yesterday for our manicure and pedicure. The staff were decently nice, not really welcome. We both were seated down and everything was fine. But the lady who was working... Read More
So my daughter an I went their yesterday for our manicure and pedicure. The staff were decently nice, not really welcome. We both were seated down and everything was fine. But the lady who was working on my daughter's Mani and pedi was just in a rush to get somewhere and she also skipped a lot of things with my daughter. She didn't clean inside of her nails, didn't properly clean her nail polish from before (which was black so it peeped from the side). If you go to this place, it's on a luck basis. If you get certain employee, you'll be screwed over. Read Less
Jacob Gibson
18 Apr 2018
REPORT
Excellent service. Always have good experiences when I'm there
Sha AlwaysPrevail
9 Mar 2018
REPORT
They did a lovely job on my nails, definitely will be back
JoLondon Shanette Givens
15 Feb 2018
REPORT
These women did a phenomenal job!! I'm obsessed with my nude ombre nails! My feet feel so soft! My eyebrows aren't all over the place!! And everyone was sooooo nice! If I have an overnight here again ... Read More
These women did a phenomenal job!! I'm obsessed with my nude ombre nails! My feet feel so soft! My eyebrows aren't all over the place!! And everyone was sooooo nice! If I have an overnight here again and have enough time and funds, I'll definitely let them take care of me againRead Less
Heard Laurice
3 Feb 2018
REPORT
Pam was excellent!!! Best service I've ever had. She really knows how to do a great pedicure. Made me comfortable for my first time. They gave us water and juice for my little one for no extra charge... Read More
Pam was excellent!!! Best service I've ever had. She really knows how to do a great pedicure. Made me comfortable for my first time. They gave us water and juice for my little one for no extra charge! Best nail salon in the area. Definitely coming back. Worth every penny. Read Less
Chrystal A.
26 Jan 2018
REPORT
Had a great experience today at NOA! It was light on traffic so most of the technicians were able to carry on conversations with me, it made me feel welcomed! Mason was my technician and he was AHMAZI... Read More
Had a great experience today at NOA! It was light on traffic so most of the technicians were able to carry on conversations with me, it made me feel welcomed! Mason was my technician and he was AHMAZINNGGG! He kept up a great conversation and made me laugh a ton. I'll definitely be returning!! Thanks Mason! Read Less
Audrey Michelle
5 Jan 2018
REPORT
Recently came across this place and I love it. Only have gone to Hannah (except today since she was busy and I couldn't wait) and she's so sweet and great at what she does. Only place I'll go now. C... Read More
Recently came across this place and I love it. Only have gone to Hannah (except today since she was busy and I couldn't wait) and she's so sweet and great at what she does. Only place I'll go now. Can't wait to come back for a pedi. The lady today is taking her time with my fill and fix and they're looking good so far :-D Read Less
Mason P.
3 Jan 2018
REPORT
Clean and Sanitize. We used the disposable pedicure kit. We dispose the liner, file, buffer, pumice stone after each use.
LaToya Conner
17 Nov 2017
REPORT
Just left 11/17/17 and I expressed very clearly what I wanted multiple times and the nail tech kept saying ok, I'm not done. I was absolutely mortified by my nails. I have pictures. Shape is off, gel ... Read More
Just left 11/17/17 and I expressed very clearly what I wanted multiple times and the nail tech kept saying ok, I'm not done. I was absolutely mortified by my nails. I have pictures. Shape is off, gel powder not even throughout nail and nails not even. I didn't even have them polished I was so upset. I also expressed my dissatisfaction and no solutions were offered. At least an apology would have been a positive to this negative experience. Read Less
Ana Concepcion
17 Sep 2017
REPORT
First time at this salon, I arrived 2 hours before closing time and requested a simple manicure with gel nail polish. My manicurist made little to no eye contact with me, made me feel rushed/hurried w... Read More
First time at this salon, I arrived 2 hours before closing time and requested a simple manicure with gel nail polish. My manicurist made little to no eye contact with me, made me feel rushed/hurried while trying to select a color, and proceeded to rush through the manicure. She was rough with me and instead of kindly asking me to move my hand in closer to the light (when gel was setting) she grabbed hold of my wrist and pulled my hand in closer causing my paint to chip. To top it off, once I was finished and ready to pay I had received a 10% off coupon for a manicure or pedicure redeemable at their salon and they refused to accept it. My manicurist then got her "manager" (who seemed like just another nail tech in the middle of a pedicure) to come to me at the cash register and explain some bogus excuse justifying how they couldn't accept the coupon. Instead of fighting them for it I just paid the difference and left. Two stars for location, pricing, and decor (salon was decorated adorably) but mostly likely will not be returning. Read Less
Kendra Venema
10 Sep 2017
REPORT
I got a fungus from going there and they didn't tell me. Went to a different salon and they explained it all to me and how it comes from not clean equipment
S B
15 Aug 2017
REPORT
Was worried when I read the mixed reviews but I went today and there were only 2 people there. Mindy did my pedicure and she did a wonderful job. She was very nice and took great care of my feet! I wi... Read More
Was worried when I read the mixed reviews but I went today and there were only 2 people there. Mindy did my pedicure and she did a wonderful job. She was very nice and took great care of my feet! I will certainly be back! Read Less
Emanuela Sabbatino Hitz
1 Aug 2017
REPORT
Today was my first time going, got the organic pedicure. The girl must have been new, she had no idea what she was doing. She barely rubbed my feet or legs. If I'm paying $41 for the upgraded pedicure... Read More
Today was my first time going, got the organic pedicure. The girl must have been new, she had no idea what she was doing. She barely rubbed my feet or legs. If I'm paying $41 for the upgraded pedicure I would expect some kind of better massage especially with the hot stones. I don't think I will go back. Read Less
Michele L.
30 Jul 2017
REPORT
Worst nail place ever. I got SNS Nails there and they cracked within one week. I thought maybe it was a fluke so went again. The girl tried to take off the other ones with the cuticle scissors without... Read More
Worst nail place ever. I got SNS Nails there and they cracked within one week. I thought maybe it was a fluke so went again. The girl tried to take off the other ones with the cuticle scissors without even soaking them. Basically trying to pop them off. The second set also cracked within a week breaking my nails along with it. Horrible job. I have been to other naol places and know that the SNS Nails work for me because those last for three weeks. Read Less
Kecia B.
26 Jul 2017
REPORT
I've been here three times and enjoyed myself  everytime.  The place is clean and the employees are nice.  My first time there, my nails were in bad shape because I went a long time in between manicur... Read More
I've been here three times and enjoyed myself  everytime.  The place is clean and the employees are nice.  My first time there, my nails were in bad shape because I went a long time in between manicures.  Kelly educated me on how to take better care of my nails and did a great job.  The owner is also very kind and does a good job.  They always offer drinks and treat all their customers the same.  I have found where I will continue to go to get my nails done.  I highly recommend them. Read Less
DeAun Burgess
12 Jul 2017
REPORT
Love it! I always have a great experience and Mimi is the absolute best. She always takes her time and does an excellent job!
Paula Tuttle Bowen
7 Jul 2017
REPORT
So far, i have not had any problems. Yang is totally awesome!!! Kim is wonderful working on the feet.
Ivy Ndikwe
3 Jul 2017
REPORT
Consistency good customer service. Nails meticulously done. Would recommend it
Tara Lyons
17 Jun 2017
REPORT
I've been going to SuSu for years and was crushed when I found out she wasn't at Asia Nails anymore and had no idea where she went. Through due diligence and the power of Facebook I was thrilled to fi... Read More
I've been going to SuSu for years and was crushed when I found out she wasn't at Asia Nails anymore and had no idea where she went. Through due diligence and the power of Facebook I was thrilled to find her here! Got to see her for the first time again yesterday and I can't even begin to tell you how great it was to be back in her hands. Overjoyed! Her sister SaSa and fiance Jack own this salon now. It's very lovely and I'm super happy for them. Bonus for me that I no longer have to drive across town to Kentwood and that this salon is right by my work! SuSu is the best and I'll make sure to never lose her again!Read Less
Cassie Humphries
26 May 2017
REPORT
They have a good variety of SNS colors, but the price is pretty high compared to other SNS manicures I've had. I'll probably go back for the pedicure special next week, but don't see myself going back... Read More
They have a good variety of SNS colors, but the price is pretty high compared to other SNS manicures I've had. I'll probably go back for the pedicure special next week, but don't see myself going back for a manicure anytime soon. Otherwise it's a beautiful salon and the lady who did my nails did a great job. Read Less
Angie H.
6 May 2017
REPORT
My husband and I went for a couples pedicure. I sat with my feet in water with no one doing the pedi while he got his entire pedi. The  they wanted to do mine. If you can't do them together say you ca... Read More
My husband and I went for a couples pedicure. I sat with my feet in water with no one doing the pedi while he got his entire pedi. The  they wanted to do mine. If you can't do them together say you can't. That's the whole reason you come together. Terrible service.  I left when he was done with my feet still In lukewarm water. Read Less
Francisca Gonzalez
27 Apr 2017
REPORT
Switched nail salons about a year ago because the one I went to always had a long wait. I've never had to wait here and am always happy with my mani and pedi😊
L H
15 Apr 2017
REPORT
The young lady at the front view desk lied about the prices . I asked how much for a fill in and a full set for my daughter, she pretended to look something up and said $47 for the full set and $37 fo... Read More
The young lady at the front view desk lied about the prices . I asked how much for a fill in and a full set for my daughter, she pretended to look something up and said $47 for the full set and $37 for the fill. I looked online and she basically doubled the price. I could tell she was being dishonest as these are 2 of the most common questions asked in a nail shop plus her eyes kept shifting. Shame on her seriously! Read Less
Mark Oosterheert
9 Apr 2017
REPORT
My girlfriend and I went there on Saturday. Went there for her to get a manicure and pedicure but then I end up getting a facial and a manicure. The service was exception. My gf and I would highly rec... Read More
My girlfriend and I went there on Saturday. Went there for her to get a manicure and pedicure but then I end up getting a facial and a manicure. The service was exception. My gf and I would highly recommend this place and we will be back. Read Less
Lynch NM
27 Feb 2017
REPORT
In response to a previous response in regards to the manager. I have been a client at NOA for several years and I have NEVER seen someone be so unkind to a business owner and other clients as I did to... Read More
In response to a previous response in regards to the manager. I have been a client at NOA for several years and I have NEVER seen someone be so unkind to a business owner and other clients as I did today. Johnny and the entire staff at NOA are beyond professional and went above and beyond trying to accommodate the person who posted that review even after they continued to make rude comments about the owner. I even personally asked this client to please stop because the entire salon was uncomfortable. This client was so polite they used a profanity towards me when leaving the salon:( Thank you Johnny and the entire staff at NOA for continuing to be an outstanding business!! Read Less
Kim Cashman Mullinix
27 Feb 2017
REPORT
Horrible manager! I will not go back as long as he is there. Rude and condescending!!
Deanna Schey
5 Feb 2017
REPORT
Made an appointment, showed up on time and they waited on three people who walked in after me. Two of the people said they called about 10 minutes ago. I made my appointment 2 hours prior. So I sat a... Read More
Made an appointment, showed up on time and they waited on three people who walked in after me. Two of the people said they called about 10 minutes ago. I made my appointment 2 hours prior. So I sat and waited 20 minutes past my appointment time. Still didn't receive any service so I left. I will never go back again. Read Less
jada person
2 Feb 2017
REPORT
Made me feel rushed, was staring at me the whole time forcing me to pick a color quickly. Left this review and the owner confronted me about it, extremely unprofessional!
Susan Hopkins
10 Nov 2016
REPORT
Sasa & jack now own this nail salon. But before this sasa worked at Asia nails in kentwood. She was always booked and had a lot of followers. She is excellent and goes the extra mile to make sure y... Read More
Sasa & jack now own this nail salon. But before this sasa worked at Asia nails in kentwood. She was always booked and had a lot of followers. She is excellent and goes the extra mile to make sure your experience is a good one. Very efficient and professional. Jack is great at nails- although I don't wear them I've seen his work and he's good! Following them - of course and wishing them the best as they start a business here in gr! Read Less
Z K.
30 Sep 2016
REPORT
I had the basic pedicure done here and my experience was very pleasant. Mimi was so sweet and patient. I ruined one of my toes when putting on my flip flops and she just calmly redid that toe. That fo... Read More
I had the basic pedicure done here and my experience was very pleasant. Mimi was so sweet and patient. I ruined one of my toes when putting on my flip flops and she just calmly redid that toe. That for me is amazing. Definitely coming back. Read Less
Chandra Harry
24 Sep 2016
REPORT
SaSa is the best! I love my nails. The salon is a nice clean atmosphere. I will definitely be back and will recommend your salon to others! I'm a satisfied customer!
Susan Lively
6 Sep 2016
REPORT
Always feel very welcome and Tami does an awesome job!
Katherine Thelen
17 Aug 2016
REPORT
Sa Sa is the best in the business and now she has her own shop. Conveniently located and has all the colors and supplies you need.
WorldTraveler D.
29 Apr 2016
REPORT
Terrible customer service. The lady I had was named Mindy and she was incredibly rude to me. I paid for a pedicure and every time I asked something she gave attitude; also I had to ask her to repeat h... Read More
Terrible customer service. The lady I had was named Mindy and she was incredibly rude to me. I paid for a pedicure and every time I asked something she gave attitude; also I had to ask her to repeat herself several times because her English is terrible. If you are going to work with the public you need to learn the language-plain and simple. She even got polish on my flip flop when putting on my shoes. Didn't even apologize just huffed and puffed because she had to redo one toe. I will never come back here. Spend your money somewhere else. 26.00 for a basic pedicure is crap. Read Less
Jenna Nguyen
5 Mar 2016
REPORT
Love this place! One of the most beautiful salons I have been to. They always take their time on my nails and are very kind. Lots of color options too!!! They also give you complimentary beverages, on... Read More
Love this place! One of the most beautiful salons I have been to. They always take their time on my nails and are very kind. Lots of color options too!!! They also give you complimentary beverages, one of which is wine. John does my nails. :) Read Less
Ivy L.
22 Jun 2015
REPORT
This is my fav go to salon! The place itself is so cute & the decor goes well together. They also offer free drinks, & the place itself is so clean! Their deluxe pedicure is a must too; Ask for yen! S... Read More
This is my fav go to salon! The place itself is so cute & the decor goes well together. They also offer free drinks, & the place itself is so clean! Their deluxe pedicure is a must too; Ask for yen! She does an amazing job & definitely takes her time. Read Less
Lanice F.
30 May 2015
REPORT
Horrible service I would not recommend to anyone. As I am sitting there 2 ladies waked in 10 minutes apart complaining about their nail gel chipping away only after 2 days. My nail tech had a nasty at... Read More
Horrible service I would not recommend to anyone. As I am sitting there 2 ladies waked in 10 minutes apart complaining about their nail gel chipping away only after 2 days. My nail tech had a nasty attitude because I asked her to buff my nails. This shop is made for the 65& older crowd because they are simple. If you want anything other than red nail polish I suggest you stay away: Read Less
Cam M.
16 Feb 2015
REPORT
Employees are so sweet. They go above and beyond whenever they are able.  The manager John, divides his time managing and doing manis, so if you dont mind your manicure getting paused for phone calls,... Read More
Employees are so sweet. They go above and beyond whenever they are able.  The manager John, divides his time managing and doing manis, so if you dont mind your manicure getting paused for phone calls, instructing staff and management tasks, he is very skilled.  Other staff work hard to make you enjoy your time there.   Wish the tv wasnt on sports or talk shows  most of the time but I suppose some customers like those shows. I enjoy my experience there. Read Less
ChrysAnne Carlo
23 Jun 2014
REPORT
I have been getting my nails done for years and was so happy to find Noa Nails and most especially Yen. She is a great nail tech. I have never once had a issue with the quality of her work. Yen is ... Read More
I have been getting my nails done for years and was so happy to find Noa Nails and most especially Yen. She is a great nail tech. I have never once had a issue with the quality of her work. Yen is friendly and kind. I would recommend this spa to anyone. Read Less
K Brooks
9 Mar 2014
REPORT
This was definitely one of the worst experiences I have ever had at a nail salon. We went on a Saturday and the salon was mildly busy. My friend and I were seated in the pedicure chairs immediately an... Read More
This was definitely one of the worst experiences I have ever had at a nail salon. We went on a Saturday and the salon was mildly busy. My friend and I were seated in the pedicure chairs immediately and were asked if we wanted the regular or deluxe pedicure. I said deluxe, my friend said regular, but then after I told her what the deluxe entailed, she told them she'd get the deluxe instead. I also told them that she wanted the deluxe as well. The lady working on my feet was definitely in a hurry. She didn't look at me or talk to me, except to question me when I asked her to cut my nails shorter - which I had to do 3 times and she still didn't cut them short enough. She just clicked the clippers and made it sound like she was clipping. She cut me and then tried to cover it up by keeping her hand over my foot so I couldn't see it (because it totally didn't burn like crazy when she put alcohol on it). She was also extremely rough and the massage hurt more than it felt good. Meanwhile, they completely ignored my friend's request for the deluxe and just gave her the regular. Part of the deluxe is a paraffin dip. When I got to this part they brought the wax over and it wasn't even melted yet. They plugged it back up and asked me to wait a few minutes - which ended up being 10 because when the wax was ready, they dipped another lady's feet first (who came in after me). After all was said and done, they didn't even offer me a discount and when my friend and I got outside and looked at our feet...our toenails were crooked. My friend ended up having to fix hers at home. I just can't believe a salon can stay open with customer service (or lack thereof) like that.Read Less
Nancy Mckenna
10 Feb 2014
REPORT
Been going here for a couple of years. John and his wife are very nice. Place just had a beautiful makeover. Brought one of my friends for her first mani- pedi . She had a wonderful experience and wil... Read More
Been going here for a couple of years. John and his wife are very nice. Place just had a beautiful makeover. Brought one of my friends for her first mani- pedi . She had a wonderful experience and will be back again. Well worth the drive for me. Read Less
Aisha H.
28 Apr 2013
REPORT
I have been to this spa before but my last visit was the worst. The techs do not appear to like their job and they also don't believe in customer satisfaction. When the techs get tired of someone who ... Read More
I have been to this spa before but my last visit was the worst. The techs do not appear to like their job and they also don't believe in customer satisfaction. When the techs get tired of someone who actually pays attention to the service they are receiving and may have a comment here or there about something different to do, they get exasperated and make rude comments (such as, "Are you married?" "No." "I can see why.") That kind of stuff is completely inappropriate and unprofessional. The nail service was very expensive compared to other, more accommodating and friendly places around here. Customer service is very much lacking in this establishment and its just not worth it to make another trip here. Ever. Read Less
Gwen H.
16 Dec 2012
REPORT
Very friendly staff and a clean salon, if I lived here I would come here. They had a fridge with wine, water and pop. I wasn't offered any but not sure if its because I just had a manicure.
cjl068
11 Apr 2012
REPORT
I had heard great things from 2 of my clients so I decided to give it a try. I had a full Acrylic set done with white tips. The owner, Johnny did my nails and did a fantastic job and was extremely tho... Read More
I had heard great things from 2 of my clients so I decided to give it a try. I had a full Acrylic set done with white tips. The owner, Johnny did my nails and did a fantastic job and was extremely thorough. He wanted to make sure I was happy with it the whole time. They all spoke english well and were eager to make me feel comfortable . I completely enjoyed my experience and the product. I'll be going back for sure. btw, prices were also very reasonable. Read Less
cojak50
18 Mar 2011
REPORT
For the most part the people are very nice. I had pink and white done and after my first refill I had red stipes visible across my nails from the drill. The fill did not even cover my nail and the w... Read More
For the most part the people are very nice. I had pink and white done and after my first refill I had red stipes visible across my nails from the drill. The fill did not even cover my nail and the white was terrible! I ended up taking off these nails due to the red underneath. Woman spoke very good english and was very nice but horrble at nails. The pedicures are very good. Women are very good. Read Less
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