Terrible experience. I will never go back. I called in at 10:15am to try and get a walk in appointment for a full sew in. Keesha spoke with me and said she was available and to come on in. She made NO... Read More
Terrible experience. I will never go back. I called in at 10:15am to try and get a walk in appointment for a full sew in. Keesha spoke with me and said she was available and to come on in. She made NO mention that I needed to bring supplies for her to be able to do my hair. (I mean, after all, it is a salon). So when I got there, she told me that she would have to have me wait because she had an 11 o'clock appointment. I thought to myself, why would you allow me to come in if you had an appointment? But i figured, okay, I will just be patient. She took an hour with her 11 o'clock. Then at 12, when she got back to me, she was in "pressure mode" rushing to do my hair because she had a 12:45 nail appointment. (The customer left after waiting 30 minutes) As I sat in the chair, she began telling me she could braid parts of my hair; she didn't have braiding hair; she ran out of thread, etc.She didnt do what I asked (which was a full sew in), she gave me a partial sew in, but still charged me for a full head. I have tracks showing. Worst of all, while I sat in the chair, WAITING, I had to listen to one of her co-workers say, "well that's why you shouldn't take on more than you could chew..." and "i don't know why you took a walk in, anyway." Read Less