Thought they knew what they were doing. Went today with 2 friends. Waited about an hour instead of said 35 minutes. Nails were uneven and crooked, so I asked her to straighten them up. She said she would after she applied acrylic. She did, but made them even worse. She applied nail polish wrong, and they look already grown out 3 days instead of freshly done nails.Paid $35, but will take them off soon. Not going back. Read Less

Not great. Appointment started 10 minutes late, but the real issue is the quality of the gel manicure. Multiple bubbles in the polish, uneven application on the sides, and streaks of color on my fingers. Also the polish starts too far up on the nail. I won't be returning. Read Less

This was my first ever manicure and pedicure, so I had no idea what to expect. Overall the salon was very clean and everyone seemed very friendly. I generally have dirty hands from my job as a mechanic and they did a great job getting my nails nice and clean for my vacation. The pedicure felt awesome, and plan on getting more now that I know what my wife is always talking about. Read Less

I am not one to write bad reviews because I understand that mistakes happen but this place was just awful.  After reading reviews my sisters and I decided to give this place a try.  The girl that greeted us was great and made excellent color recommendations and is the only reason this place even gets one star.  However, the lady that did my pedicure was awful.  I'm not a person with sensitive skin or anything so when I wince because it's hurting me it's because someone is really messing up.  Several times I told her while cutting my cuticles that she was hurting me but instead of even a sorry she kept going to the point that she drew blood on two of my toes.  Still no apology.  Then she burnt me during the paraffin and told me this is how it is and gave me attitude.  I was like no it's too hot and instead of taking it off she kept rubbing my feet in it making it unbearable to the point wear I had to take it off myself at which point she got mad at me.  Like I said, sometimes things happen but you have to own up to your mistake and apologize.  She was clearly upset with me so she did an awful job painting my nails and when she was done she goes "no manicure."  I initially said I wanted one when I walked in but yes lady no manicure from you.  Thank you but no thanks. Read Less

Anna did my acrylic removal/gel manicure and she was awesome. Fair prices, quick, efficient, and my nails came out really nice. I wanted pointed tips and the points are the perfect shape and they're all straight. The first time I had my nails shaped that way (by a different salon) they came out so crooked I had to go home and cut/file them myself to make them look even, so I'll definitely be coming here instead.Read Less

We walked in here after being treated horribly at Bella Nail place. We read the reviews at Nail Cafe and decided to give it a try. We were immediately greeted with warm, friendly people. We were seen almost right away and they did a great job. Kept making sure we were comfortable and joked around as well. Definitely will be coming here from now on! Read Less

I have to say I'm extremely disappointed. Last time I had my nails done by Nail Cafe they were amazing. This time the experience was completely opposite. It was my birthday so this was a nail/girl time gift from my Mother who came along with me. She was getting a Pedicure and I wanted a Full Set. Upon sitting down the lady I had seemed very sweet, but I knew right away she had no idea how to do my nails after I showed her a picture. Almond shape. The girl working next to her finished her client and then showed her the shape to do mine. Instead of doing it herself she still let the other lady do my nails. My Mother who was sitting to my left got the Deluxe Pedicure with Paraffin wax. I work with wax everyday and I could tell by looking at it that it was extremely hot. It's melting degree was completely over the normal as it was a clear purple. Anytime I've used Paraffin it was a creamy color. Still they made my Mother stick her foot into it. She kept telling them it was too hot but the lady didn't understand her and my nail lady and a younger girl were laughing at her. Completely unprofessional in my opinion. My Mother has a health disorder that makes her skin sensitive and inflamed. I didn't find it very funny. My nails came out looking like eggs and were way larger than my nail beds. Some were rounded and some were boxy on the top which I even pointed out to her. End conclusion is I will not return here. I should have gone to somewhere else after hearing other bad reviews but last time they were great so decided to try them again. I'm happy other people are having great experiences with them and I hope you continue to do so. Read Less

Really nice people, great prices. I lowered my rating only for the fact that when my girl was doing my pedicure and removing the calluses, she did too much. Now my feet are all torn up and in pain from having the skin taken off. Overall a nice experience though!Read Less

I regularly go in to Nail Cafe for Mani/Pedis and always leave happy no matter which nail tech I see. The prices are very reasonable. I've been charged $20+ more for the same service and results at other salons. The only reason I'm giving them 4 stars instead of 5.. is because I wish they had their gel/shellac colors painted on sample swatches so they can be easily seen. Currently you have to go through and open each of the bottles to see what the color looks like. Also, if you use a credit or debit card, they do not allow you to add gratuity. You need to have cash on hand which is slightly inconvenient because I rarely carry cash with me. Read Less

The prices are reasonable but the people are the reason I keep coming back.  Sweet team of nail techs that are very good at their profession. Would go no place else but Nail Cafe. Be sure to bring cash for tips. Read Less

Some of the staff is nice, but the women who did me and my friend's nails just trash-talked us and laughed at us in Vietnamese the entire time. I don't mean that I didn't understand their language and they could've been saying anything, I mean it was OBVIOUS. So rude. Read Less

I love my mani-pedi dates with the Nail Cafe! I'm always treated like a member of the family. The pricing is fair and competitive, and whenever I ask for something fun or different, they make it happen. Read Less

Aside from poor service and rudeness, this place is shady with their prices. My gel french manicure costs $35. Upon check out, they tacked on an additional $5. Why? It was a charge for removal of my gel polish from the last time, which they put on. Feels as though I was charged twice for the same manicure. Read Less

This nail salon is hit or miss. Lately, it's been miss more than hit. The woman who I think is in charge is incredibly rude and condescending. I just overheard her chastise a teenager because she (the woman who works here) didn't understand what the teenager clearly said, and they didn't get all of her services done. Last time we were here, I got a lecture from her on getting divorced. My daughter and I have been sitting here for 30 minutes for her to simply get her gel polish taken off. This is our last visit ever to this place. Read Less

Have been to a few nail places here in apex..I feel the lady who did my manicure and Facial wax was very personable!! The lady who did my pedicure gave an amazing foot and leg massage! Will definitely be back! Read Less

Nice, clean place to get your nails done. I got the deluxe spa pedicure done, very accommodating technicians here. Hannah was very nice and did a little bit of extra scrubbing and massaging when I asked her to, she's got magic hands and gives a mean massage! The only reason I give this 4 stars is that am not very impressed with the quality of the lotion and nail color used. Read Less

We just moved from NY and have been doing my nails there, im so worried that i would never find another person as good as my nail tech. I was right.,because I found the best nail tech ever. I wont mention her name, yes because im selfish.  This explains why there's very limited reviews here in Yelp, I guess people don't want to share the top notch service they're getting here.,can't blame them. But this place is off the hook. Pool of very talented nail techs here and awesome customer service.Went there with my daughter., and we both left extremely satisfied. Read Less

I've been here twice now, and I have to say, for someone who is use to having everything available to her in a 5 block radius, the 25 minute drive is completely worth it.I stumbled upon Nail Cafe while looking for another highly recommended mani/pedi place in Apex. (Sometimes these strip malls all start to look the same). I walked in and realized they were about to close in 15 minutes, and asked for a quick color change due to timing. They told me not to worry and to get whatever I wanted. I got a full mani pedi and they did not rush me at all. Even though at one point they were closing up shop and I got up to leave. They insisted i wait until my nails were really dry. It was so nice to get such awesome service, really 100% by them. The color stayed longer than other places I have tried, and prices are comparable. (Plus the massage chairs actually work!) Read Less

I called around 6:45 hoping to get a manicure.  They close at 7 but said that if I show up within the next 5-10 minutes I could get a manicure.I got in and the place is clean, neat, organized and smells fresh instead of like a typical salon (chemical smell).  There was absolutely no pushing and shoving for upgrades like acrylics or gel nails, or even shellac polish.  This made me feel much more comfortable and I opted myself to try the shellac polish because I've never done it before and I've heard great things about it. Let me back up: my nails were trimmed and filed perfectly.  Nothing crooked and my nails actually all matched.  This seems to be a rarity when I get manicures.  My cuticles were trimmed perfectly, the hand massage felt great, the sugar scrub made my hands smell like citrus and then came the shellac part.  They have rows and rows of color options and brand types (OPI and CND are the two I remember off hand): I picked a glittery-pink color, the application process was simple and easy.  My nails still look great and should last for around 2 weeks. Read Less

In need of a quick brow wax this afternoon while the hubby was home with the baby, I popped in Nail Cafe in the Lowe's Foods shopping center at Olive Chapel Rd & Hwy 55.  My neighbor has had numerous good experiences there so I figured it was worth a shot (especially after my less than stellar experience at European Wax Center and inability to find a "regular spot" to get my brows waxed in Apex).  My eyebrows are light and grow back quickly so I'm not very picky when it comes to a brow wax but price and service are pretty important to me.  I walked in Nail Cafe at about 5pm and walked out at about 5:10 with a good brow wax.  No complaints in regards to the price or service.  The lady that did the waxing was very quiet but quick and efficient and only charged me $8!  That's half the price you pay 2 minutes away at European Wax Center and during my one experience at the Wax Center, I had to wait about 10 minutes and I felt she could've taken more off when doing my brow wax.   It definitely wasn't worth paying twice as much (if I hadn't used a coupon, I believe it would have been $16).  Needless to say, I will definitely be back to Nail Cafe for my next brow wax! Read Less

I should start by saying that I have never had my nails/toe nails done at this location.  I have gone in for a waxing.  I have gone to this location on countless times because it is convenient to my house.  I always get my eyebrows waxed.  The prices are about the same as everywhere else and the staff is knowledgeable.  The last time I went in for a wax the lady asked me if I was interested in having my eyebrows threaded instead.  I tried and now am hooked.  Threading does not hurt much more than waxing and lasts longer.  I was so impressed that the lady asked me about threading because she actually lost money on the deal.  When I went to pay I found out that threading is actually cheaper.  I will continue going to this location!  I actually think I should make an appointment soon. Read Less