Today, I decided it was a good idea to pretty myself up for my 18th birthday (also today). I went to go get my hair cut at great clips, and they were great as always. I went next door to Baly Nails Sp... Read More
Today, I decided it was a good idea to pretty myself up for my 18th birthday (also today). I went to go get my hair cut at great clips, and they were great as always. I went next door to Baly Nails Spa to get my eyebrows done. I have been here before, but there was a strange feeling in my gut this time. When I walked in, there was a broken bottle of nail polish on the floor. The woman scrambles when I say I want my eyebrows done, and she offers to take me to the back. She was very flustered, and possibly new. Alright, fine. The first bit of the waxing is going smoothly, not too much pain. I hear a small "oops" from the lady, and I thought she had assumed she hurt me. When she gave me the mirror to check her job, I notice that a large portion of my eyebrow was missing, and half-penciled in with a color different than my hair. She asks if it is okay, and I say "what is this?" while pointing to my eyebrow. She immediately starts apologizing and crying and blubbering. At this point, I'm wiping the makeup off, furious. I had to calm myself down while this lady is asking if I want her to draw on my eyebrow. Keep in mind, today was my 18th birthday. I go out to talk to the manager (owner?) in the lobby while this woman is chasing me down trying to get me to not tell her. I understand making a mistake, and I would not have been so outraged if she would have just told me the moment it happened and offered a solution instead of trying to cover it up. The manager takes me back to another room where she has a woman try to fix it. They dyed my eyebrows a color 3 shades darker than my hair. The manager asks me if I want my nails done and I politely said no. The woman grabs a file and polish and does them anyways. 45 minutes later, they realize that the oil the woman used on my skin had soaked in and the dye wouldn't take. What do they do? They pencil in my eyebrows this ridiculous black color and make them extremely thick. They ask me to come back tomorrow and say they will dye my eyebrows again. I know it wasn't the managers fault, but I was not impressed with how the situation was handled whatsoever. I will not be going back there because I would like to have 2 full eyebrows. Read Less