I am NEVER one to write reviews, but this experience was so bad, I had to share. I had gotten an acrylic set put on at a different nail place and I didn't like the way it had come out, so I went to pe... Read More
I am NEVER one to write reviews, but this experience was so bad, I had to share. I had gotten an acrylic set put on at a different nail place and I didn't like the way it had come out, so I went to perfect nail off a recommendation for them to fix it. The girl Tina was the one who fixed them and she did an AMAZING job. My nails looked perfect, I was so happy that I decided I would use them as my nail place from now on. I went back a couple weeks later to take off the acrylic and get a gel manicure and regular pedicure. The girl giving my pedicure was so lazy and rushed through I felt like she didn't even care how my toes came out, she just didn't feel like doing the pedicure. But I didn't even care too much about that. It was when I went to get my acrylics off. I had a man take them off, and while using the drill he BURNED THREE OF MY NAILS. He burned them so badly there was blood forming under them. And he blamed ME for that happening. Did not apologize at all for burning me. Then, on EVERY SINGLE tip of my fingers was still some acrylic left that he hadn't gotten off and he went to start painting my nails with the gel nail polish!!!! OVER THE ACRYLIC HE DIDN'T FINISH TAKING OFF!! So I told him there was still some acrylic and he grabbed the drill again and I told him no because he had burned me so bad my nails were so sensitive at that point and the owner had heard me complaining and came over and asked what was wrong. I told him there was still acrylic on my nail and the owner himself had to take off the rest of the acrylic because the man doing my manicure wasn't able to. How did he get off the acrylic? HE PULLED OUT A METRO CARD AND SLID IT UNDER THE ACRYLIC TO POP IT OFF! Yes, you read that correctly- A METRO CARD!! I'm so over this place already at this point but I just want my gel manicure to be done. I get the gel and it looks nice. BUT NOW, almost a couple weeks later the gel is starting to peel, like it does, but as it is peeling off, because he burned my nails so much and took away some layers from my nail, the gel peeling off IS PEELING OFF LAYERS OF MY NAILS WITH IT!!!!! I am in so much pain with this gel peeling it is insane to me. I cannot believe someone who does this everyday as their career is not able to correctly take off an acrylic set without completely ruining somebody's nails, making them bleed, and not even apologizing, but rather blaming the customer for the reason they burned them. I will NEVER go back to this nail place and I will never ever recommend anyone to go here either. Read Less