If you have 2-3 hours and want a bad job at a high price, please stop into Nail Trix.  I always give a place every opportunity to show me they're good.  Today was my 9th time here and it was officially my last.  Had two 1:30 appointments that I made 2 days in advance (was bringing a friend to try out the place.)  Waited an hour and 10 minutes with not so much as a "thanks for your patience" or "sorry for the wait" - absolutely nothing. When I finally was seated, had Michael for the first time. Didn't soak my nails in soapy water - like EVERY mani I've ever had!!!! - Used no cuticle softener and just proceeded to shove them back as hard as possible - two are still bleeding and then he squirts rubbing alcohol on them!  Then when he opens the bottle on the color I chose it was so old and dried the brush in it was ruined!  Picked a new color that was old too.  5 coats later, squared nails that I hate (I requested oval), sides not polished and torn and bleeding cuticles and a 20 second hand massage and I get charged full price!!!!  My poor friend - her nail tech had to be coached through the process and also had about 6 coats put on.  I have nothing but disdain for this rip-off place with the worst customer service I've experienced in 25 years of salon visits and I've given them 9 chances to get better....DONE!My only recommendation is that you stay far away. Read Less

My sister and I ALWAYS go to Nail Trix Spa for our manicures and pedicures. The people working there are so friendly and always remember us by name. Melinda does such a great job with my nails. I always love the shape and the gel color lasts much longer then most. She always has great advice about colors and gets new colors in all the time so there is always something new to choose from. I get compliments all the time on how pretty my nails look and how nice the colors are. I tell my friends constantly, if you want great looking nails, Nail Trix Spa is the place to go. Read Less

If you have a lot of time to waste, this is the place for you. I've tried this place twice and have never actually gotten my nails done. They don't honor appointments whatsoever. Arrived today and they were just seating 3 other people for a pedicure, meaning it would've been an hour wait. I will not be trying this place ever again. There are much nicer places in the area for the same price or cheaper that actually know how to handle appointment customers Read Less

I haven't gotten my nails done in years and I have several weddings this year so I needed to find someone I could trust. I went in and had a lot of requests for my acrylics and Melinda went beyond my expectations without any problems!!! I can't wait to go back! Read Less

I have to say I have been to many nail spas  but this one is the tops. I had the best foot massage ever.I!!!!! I  recently had a broken toe and nail which was a bit messy looking  but after Andy worked his magic both hands and feet look great.. Read Less

I've been to a lot of different nail salons in the rochester area and Trix nail spa is by far the best! The salon is clean and the technicians are friendly.  The prices are reasonable, considering I know they take their time and make sure my nails are perfect before I leave. Melinda, the owner is great! I love the way my nails look, every time she does them. She gives me advice on colors and ways to keep my real nails strong. I highly recommend this nail salon. I always get gel manicures there and pedicures. My gels last longer and my nails are stronger. I always get compliments on my nails! Thank you! Read Less

I tried this place as I needed to get my acrylics removed from another nail salon in Ontario that just did a flat out HORRIBLE job (and I am not saying that because I am picky, but just uneven nails, the product was straight on the skin, he got mad and yelled at me when I asked if he could fix the one that was bubbling, etc). I was so unhappy a couple of days later I wanted them removed- and I knew it wasnt going to be a standard removal, it was going to take a while and needed to be done right. The gentleman I worked with here was great-He was quick, did a good job (considering what he was doing- removing) and gave me some advice on repairing my nails. The place seemed clean from what I can see- the atmosphere isn't particularly relaxing to me, but they did a good job, was very reasonably priced and I would consider going there in the future to try some other services. Read Less

Love this place! It was super quick considering I walked in and asked for a full set and a pedicure. I only waited about ten minutes and they were friendly and efficient in doing both the things I asked for. Also, the atmosphere was welcoming and inviting. I didn't feel like people were making fun of me in a language I didn't understand lol. But seriously I would recommend this place for just about everything especially acrylics I'm super pleased with mine! The price is great for what you get and I'm definitely a regular customer ;) Read Less

I've been here a few times over the last couple years.  They seem to be consistently good.   They are fast and precise.  My only gripe is they need some paint and new flooring.  It's starting to look run down.  I do like most of the pictures on the walls and the 2 TVs to watch.   I'll keep going back! Read Less

I think I've found it! A nail salon that's worthy of my dolla' bills. As I've mentioned in past reviews, I'm super picky about getting manis and pedis as I find the money spent isn't worth it for a mediocre job. However, the folks at Nail Trix are rock stars. They're precise, take their time, and make sure the nail polish gets to the edge of the nail. It's a decent sized space with ~6 mani stations and 5 pedicure chairs. The space is clean, hygienic (sanitized tools), and the staff are among the more friendly folks I've encountered. The woman who greeted us was a gem -- very sweet and welcoming!I recently opted for a gel mani (my first), which is $30. I had a couple weddings coming up so I wanted something that would last (it's still going strong!). The only downside to a gel mani is that you should pick a color you love. On my own, I'm quick to swap out new colors pretty regularly so getting used to the same color for 3+ weeks is new for me. Although, it doesn't chip at all! I'm really impressed. If I have a busy month ahead, this may be my best option for a mani since it will last.FYI - there isn't a line for tip on the credit card so bring cash for that.Even though it's in Webster it's a quick hop off 590 and rather convenient for me (5 min drive from home) so I'll be stopping in again for more pampering. Read Less

Only $25 for a pedicure complete with hot stone massage on your legs. The owner is fabulous, she works with you once and every time after that you feel you are her special guest. I used to just bounce around to different salons, but after my first time here I became a loyal patron. Check it out! Read Less

I walked in after work on Wednesday for a pedicure.  I was promptly seated in a massage chair, my feet soaking in the warm foot bath, and HGTV on the television.  Their color selection was great for both regular and gel polishes.  The nail salon was pretty busy, yet no one had to wait for service.  My pedicure was enjoyable, quick, yet enough time was spent massaging and making sure it turned out well.  My feet still feel silky smooth!  And best of all, the price was only $25.  I'll definitely be back as I can't commit to appointments when it comes to getting my nails done. I need a mani and pedi when the time feels right, typically when I've had a bad day, very Elle Woods in Legally Blonde, I know this! Read Less

I went there to get some nail art done, which turned out beautiful. But, though my nails looked lovely covered in white glittery snowflakes, it wasn't worth the awkwardness of the staff yelling in Chinese the whole time. I like to talk to my nail tech, while she works, but she barely understood English at all. I sat there awkwardly for 20 minutes while she worked on my nails, and while she was yelling at another tech. Not worth it. Read Less

3 - 3.5 stars.Clean, bright facility with nice, fast staff.  There are about 6 pedicure chairs and 6 tables for manicures.  Had a good selection of O.P.I and China Glaze colors.  With the pedicure you get pumice stone rub on the bottom of your feet, massage salts for your calves, oil massage for feet and legs and a well-functioning massage chair.  Some prices:$15 for regular mani$30 for gel mani$35 for a mani/pediGood deals and good service, in and out in less than 90 minutes. I will definitely be back the next time I am in Rochester visiting family. Read Less