Was a loyal customer for years, which is why I've given 3 stars instead of 1. However now I will not be returning. Usually they were pretty good with time, and you wouldn't have to wait long. Sometime... Read More
Was a loyal customer for years, which is why I've given 3 stars instead of 1. However now I will not be returning. Usually they were pretty good with time, and you wouldn't have to wait long. Sometimes I would have to leave before they got to me, which, no big deal, I just have other places to be and can't be late. When that happened they were always super apologetic and asked me to return the next day. I always did. But, this time, I just can't. I walked in and signed my name, and sat down. 2 customers getting nails done, 1 getting a pedicure. 3 techs. Nobody else waiting but me. No big deal, I sat and waited patiently. One person finishes ten minutes later. The tech gets up and goes outside. No problem, maybe it's a break. They come back in and tell me someone will be right with me. I thank them and continue to wait... for almost 45 minutes. At that point I got up, put my coat on, crossed out my name and left. Not a single person said a word to me when they're usually saying they're sorry and asking me to come back. They also didn't say anything when I walked in which is abnormal- usually you're greeted right away and asked what service you want. Went to a friend's recommendation the following day and got right in, treated very kindly, and had fantastic service. I think it's safe to say I will continue to see the person my friend recommended instead of trying my luck at Tina's. Read Less