Most unprofessional place I've ever been to. I went there for waxing in the past it was always fine then I make a hair appointment and it was a disaster. I got a call first asking if I wanted to resch... Read More
Most unprofessional place I've ever been to. I went there for waxing in the past it was always fine then I make a hair appointment and it was a disaster. I got a call first asking if I wanted to reschedule my appointment because of a impending storm. I proceed to say no because I want to see how the weather is going to be. I then get badgered and treated very rudely until I finally just cancel the appointment. I then write a review here to complain about the poor service. I receive an apology and delete the review. I go in for another wax and reschedule my hair. I then receive a call from a RECEPTIONIST saying my business is no longer welcome there because of my bad review. I ask to speak to the owner and she is "not there" I then ask for her to call me back. It has been almost two weeks and nothing. I wouldn't recommend this place to anyone. Sue and Tracy both are unprofessional and rude. My original complaint was about poor receptionist service, they take my money for waxing, but now I'm no longer welcome there because of a bad review. Read Less
Dorothy Scharf
5 Mar 2018
REPORT
Had a great hair cut from cut from Sara and a great pedicure from Lindsie.
Luke and Victoria Baraby
14 Dec 2017
REPORT
I worked here for a short time .. at first this place seemed like a nice salon , until i started noticing a few things ... I am very knowledgeable with aveda products bc I did my schooling at aveda i... Read More
I worked here for a short time .. at first this place seemed like a nice salon , until i started noticing a few things ... I am very knowledgeable with aveda products bc I did my schooling at aveda institute , this place has aveda bottles with sally products ... seen it first hand when the owner was filling up her back bar products with ion shampoo ... also leave all combs in barbicide and comb clients hair with barbicide dripping off the comb ... NEWSFLASH .... Milady chapter 5 barbicide is used to disinfectant for 10 minutes and never touch your skin ... And the COMMUNITY HAIR PICK ... they leave a hair pick at their back bar and they use it on all the clients ... no sanitization in between ... just gross.. head lice waiting to happen ... customers think they're getting a cut above service but their being faked ... would never recommend this salon to anyone ... and I absolutely do have my license and I have hooked a ton of your customers up with some hydrating conditioner for their crispy fried hair ... Read Less
Anh Loan
6 Nov 2017
REPORT
Amy did my hair and she did a fantastic job! Love the place and how nice everyone was. Will definitely be going back!
Michelina Michelina
28 Oct 2017
REPORT
Absolutely loved my experience! Cathy was the stylist that did me hair and she was awesome! She walked me through the process, answered all my annoying questions and my hair came out perfect! The owne... Read More
Absolutely loved my experience! Cathy was the stylist that did me hair and she was awesome! She walked me through the process, answered all my annoying questions and my hair came out perfect! The owner, Sue was there helping out her entire team - rinsing hair, massaging shoulders, chatting, asking if anyone both team and customers needed anything. I am definitely going back! Worth the price! Thanks ladies! Read Less
Theresa Jessie
12 Oct 2017
REPORT
It was the best facial ever will send all my friends here Donna was the best !!!!
Emily Economos
7 Oct 2017
REPORT
Went in for a haircut and it exceeded my expectations. Friendly welcoming staff, beautiful, professional salon. If you are new to the area and looking for a place to get your hair done, definetly give... Read More
Went in for a haircut and it exceeded my expectations. Friendly welcoming staff, beautiful, professional salon. If you are new to the area and looking for a place to get your hair done, definetly give this place a try! Read Less
Christina DiMiceli
5 Sep 2017
REPORT
I went in on 8/25 for a full makeover. I had never been to the salon before, but through word of mouth I decided to try it. My stylist was Amy. While a bit on the pricey side, it wax worth every penny... Read More
I went in on 8/25 for a full makeover. I had never been to the salon before, but through word of mouth I decided to try it. My stylist was Amy. While a bit on the pricey side, it wax worth every penny! I had a great experience! A whole afternoon of being pampered. When I went in, I told Amy I wanted to look like a whole new person when I left. And I did! Thank you Amy! Love my new look and wouldn't go anywhere else now! Read Less
Paula Campbell
31 Mar 2017
REPORT
I won't get my hair done anywhere else! I swear by the talented, experienced, professional stylist here. Such talent and great products Had my first massage and it topped my expectations. Very luxuri... Read More
I won't get my hair done anywhere else! I swear by the talented, experienced, professional stylist here. Such talent and great products Had my first massage and it topped my expectations. Very luxurious ! An experience you must have. Read Less
Skylar Brill
12 Mar 2017
REPORT
I had my first visit to the salon last week and what an amazing experience! Rachel was awesome- working with me on what color I like and came up with a great plan for color and highlights. I'm working... Read More
I had my first visit to the salon last week and what an amazing experience! Rachel was awesome- working with me on what color I like and came up with a great plan for color and highlights. I'm working on growing my hair out, which is naturally curly, Rachel did a great cut with multiple layers that really compliment the curl and the shape of my face. Love the cut, love the color and absolutely loved the entire experience! Thank you Rachel and Sue!! Looking forward to my next visit! Read Less
Sherry Denmark Brill
10 Mar 2017
REPORT
I had my first visit to the salon yesterday and what an amazing experience! Rachel was awesome- working with me on what color I like and came up with a great plan for color and highlights. I'm working... Read More
I had my first visit to the salon yesterday and what an amazing experience! Rachel was awesome- working with me on what color I like and came up with a great plan for color and highlights. I'm working on growing my hair out, which is naturally curly, Rachel did a great cut with multiple layers that really compliment the curl and the shape of my face. Love the cut, love the color and absolutely loved the entire experience! Thank you Rachel and Sue!! Looking forward to my next visit! Read Less
Ginny M.
21 Feb 2017
REPORT
I never write reviews. I live by them by never write them.This.place.was.amazing.I got an appointment the day I called and the hospitality was unreal! It's the little details that will bring me back! ... Read More
I never write reviews. I live by them by never write them.This.place.was.amazing.I got an appointment the day I called and the hospitality was unreal! It's the little details that will bring me back! My hair is long and thin so I get pretty protective of it and it takes a lot of trust for me to go back to a place more than once. But my hair looks amazing! It's exactly what I wanted and needed! Read Less
Shannon Liberty
13 Jan 2017
REPORT
I got a cut and color done about a month ago, my first time at the salon. I had Nicole, and she took the extra time and effort to show me how to accentuate my natural curls rather than do a blowout. I... Read More
I got a cut and color done about a month ago, my first time at the salon. I had Nicole, and she took the extra time and effort to show me how to accentuate my natural curls rather than do a blowout. I have been using the tips and tricks she gave me and my hair has never been more curly or healthy and soft! Thank you Nicole! Read Less
Debbie Byrne Kasson
30 Dec 2016
REPORT
Tracy is fantastic. She is down to earth and really knows/understands hair texture and color. You can tell she loves her work and it is important to her that her clients are happy. I highly recomme... Read More
Tracy is fantastic. She is down to earth and really knows/understands hair texture and color. You can tell she loves her work and it is important to her that her clients are happy. I highly recommend Tracy and Acacia Aveda. Read Less
Kanchan M.
18 Dec 2016
REPORT
Worst experience!I went to this salon at the urging of a friend because I wanted to do a radical color change from black to blonde. While the service there is very friendly, the results were NOT ACCEP... Read More
Worst experience!I went to this salon at the urging of a friend because I wanted to do a radical color change from black to blonde. While the service there is very friendly, the results were NOT ACCEPTABLE. Sarah Elizabeth left bleach in my hair for 4 hrs the first time and 2 1/2 hrs every other month I went for 8 months. I thought this was necessary to make such a drastic change.However a friend of mine who is a hairstylist was worried about how DRY AND FRAGILE my hair HAD BECOME. When I told her how long I sat with the bleach on my head, she said that it wasn't necessary.Sarah Elizabeth always booked me for three hours and spent most of the time in the break room. Once when she was on vacation another girl did my hair and had only booked me for two hrs, with the bleach on my hair for one hour. Still my hair was very dry and breakable. I again thought it was just a result of a drastic change and since my hair short I knew it would grow out soon.When I found out how NEGLIGENT this was I stopped going there. Now I have my hair done at Zinnia and was finished in 2 1/2 hours including cut. I recommend Zinnia highly.If you want to spend $259 and 5 hrs to get your hair done and chemically burned, go to Aveda otherwise try somewhere else! Read Less
Jessica Partridge
17 Dec 2016
REPORT
I absolutely love tracy & how she rocks at doing the beach body wave perm! Right after I got it done, I went to get groceries & No Joke,...had constant compliments & even "hit" on for it! Lol Tracy, t... Read More
I absolutely love tracy & how she rocks at doing the beach body wave perm! Right after I got it done, I went to get groceries & No Joke,...had constant compliments & even "hit" on for it! Lol Tracy, truly has a gift with doing hair/perms/color etc! The beachy perm is one that celebrities get done & only a few practice/know the technique of it. Tracy does it with such a natural flow & gives her own flare of a touch to it! She's awesome & i'd refer her to anyone cause she's so talented! The ladies there are all great including the sweet assistant & the amazing owner/boss! Thanks again chica's/you all rock! Tracy, love ya hun!!!♡♡ Read Less
Kelsey Jones
17 Mar 2016
REPORT
First time here and everything was amazing! Decided to do something drastic and get my head shaved, Nicole listened, made helpful suggestions and gave me a fantastic cut. This is the first time in awh... Read More
First time here and everything was amazing! Decided to do something drastic and get my head shaved, Nicole listened, made helpful suggestions and gave me a fantastic cut. This is the first time in awhile I've felt this good about myself, thank you! Everyone was super nice about everything and the whole experience/atmosphere of the place was great. Will definitely be going here from now on, thanks again! Read Less
Most unprofessional place I've ever been to. I went there for waxing in the past it was always fine then I make a hair appointment and it was a disaster. I got a call first asking if I wanted to resch... Read More
Most unprofessional place I've ever been to. I went there for waxing in the past it was always fine then I make a hair appointment and it was a disaster. I got a call first asking if I wanted to reschedule my appointment because of a impending storm. I proceed to say no because I want to see how the weather is going to be. I then get badgered and treated very rudely until I finally just cancel the appointment. I then write a review here to complain about the poor service. I receive an apology and delete the review. I go in for another wax and reschedule my hair. I then receive a call from a RECEPTIONIST saying my business is no longer welcome there because of my bad review. I ask to speak to the owner and she is "not there" I then ask for her to call me back. It has been almost two weeks and nothing. I wouldn't recommend this place to anyone. Sue and Tracy both are unprofessional and rude. My original complaint was about poor receptionist service, they take my money for waxing, but now I'm no longer welcome there because of a bad review. Read Less
Dorothy Scharf
5 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Had a great hair cut from cut from Sara and a great pedicure from Lindsie.
Luke and Victoria Baraby
14 Dec 2017
REPORT
☆☆☆☆☆
REPORT
I worked here for a short time .. at first this place seemed like a nice salon , until i started noticing a few things ... I am very knowledgeable with aveda products bc I did my schooling at aveda i... Read More
I worked here for a short time .. at first this place seemed like a nice salon , until i started noticing a few things ... I am very knowledgeable with aveda products bc I did my schooling at aveda institute , this place has aveda bottles with sally products ... seen it first hand when the owner was filling up her back bar products with ion shampoo ... also leave all combs in barbicide and comb clients hair with barbicide dripping off the comb ... NEWSFLASH .... Milady chapter 5 barbicide is used to disinfectant for 10 minutes and never touch your skin ... And the COMMUNITY HAIR PICK ... they leave a hair pick at their back bar and they use it on all the clients ... no sanitization in between ... just gross.. head lice waiting to happen ... customers think they're getting a cut above service but their being faked ... would never recommend this salon to anyone ... and I absolutely do have my license and I have hooked a ton of your customers up with some hydrating conditioner for their crispy fried hair ... Read Less
Anh Loan
6 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Amy did my hair and she did a fantastic job! Love the place and how nice everyone was. Will definitely be going back!
Michelina Michelina
28 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Absolutely loved my experience! Cathy was the stylist that did me hair and she was awesome! She walked me through the process, answered all my annoying questions and my hair came out perfect! The owne... Read More
Absolutely loved my experience! Cathy was the stylist that did me hair and she was awesome! She walked me through the process, answered all my annoying questions and my hair came out perfect! The owner, Sue was there helping out her entire team - rinsing hair, massaging shoulders, chatting, asking if anyone both team and customers needed anything. I am definitely going back! Worth the price! Thanks ladies! Read Less
Theresa Jessie
12 Oct 2017
REPORT
☆☆☆☆☆
REPORT
It was the best facial ever will send all my friends here Donna was the best !!!!
Emily Economos
7 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Went in for a haircut and it exceeded my expectations. Friendly welcoming staff, beautiful, professional salon. If you are new to the area and looking for a place to get your hair done, definetly give... Read More
Went in for a haircut and it exceeded my expectations. Friendly welcoming staff, beautiful, professional salon. If you are new to the area and looking for a place to get your hair done, definetly give this place a try! Read Less
Christina DiMiceli
5 Sep 2017
REPORT
☆☆☆☆☆
REPORT
I went in on 8/25 for a full makeover. I had never been to the salon before, but through word of mouth I decided to try it. My stylist was Amy. While a bit on the pricey side, it wax worth every penny... Read More
I went in on 8/25 for a full makeover. I had never been to the salon before, but through word of mouth I decided to try it. My stylist was Amy. While a bit on the pricey side, it wax worth every penny! I had a great experience! A whole afternoon of being pampered. When I went in, I told Amy I wanted to look like a whole new person when I left. And I did! Thank you Amy! Love my new look and wouldn't go anywhere else now! Read Less
Paula Campbell
31 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I won't get my hair done anywhere else! I swear by the talented, experienced, professional stylist here. Such talent and great products Had my first massage and it topped my expectations. Very luxuri... Read More
I won't get my hair done anywhere else! I swear by the talented, experienced, professional stylist here. Such talent and great products Had my first massage and it topped my expectations. Very luxurious ! An experience you must have. Read Less
Skylar Brill
12 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I had my first visit to the salon last week and what an amazing experience! Rachel was awesome- working with me on what color I like and came up with a great plan for color and highlights. I'm working... Read More
I had my first visit to the salon last week and what an amazing experience! Rachel was awesome- working with me on what color I like and came up with a great plan for color and highlights. I'm working on growing my hair out, which is naturally curly, Rachel did a great cut with multiple layers that really compliment the curl and the shape of my face. Love the cut, love the color and absolutely loved the entire experience! Thank you Rachel and Sue!! Looking forward to my next visit! Read Less
Sherry Denmark Brill
10 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I had my first visit to the salon yesterday and what an amazing experience! Rachel was awesome- working with me on what color I like and came up with a great plan for color and highlights. I'm working... Read More
I had my first visit to the salon yesterday and what an amazing experience! Rachel was awesome- working with me on what color I like and came up with a great plan for color and highlights. I'm working on growing my hair out, which is naturally curly, Rachel did a great cut with multiple layers that really compliment the curl and the shape of my face. Love the cut, love the color and absolutely loved the entire experience! Thank you Rachel and Sue!! Looking forward to my next visit! Read Less
Ginny M.
21 Feb 2017
REPORT
☆☆☆☆☆
REPORT
I never write reviews. I live by them by never write them.This.place.was.amazing.I got an appointment the day I called and the hospitality was unreal! It's the little details that will bring me back! ... Read More
I never write reviews. I live by them by never write them.This.place.was.amazing.I got an appointment the day I called and the hospitality was unreal! It's the little details that will bring me back! My hair is long and thin so I get pretty protective of it and it takes a lot of trust for me to go back to a place more than once. But my hair looks amazing! It's exactly what I wanted and needed! Read Less
Shannon Liberty
13 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I got a cut and color done about a month ago, my first time at the salon. I had Nicole, and she took the extra time and effort to show me how to accentuate my natural curls rather than do a blowout. I... Read More
I got a cut and color done about a month ago, my first time at the salon. I had Nicole, and she took the extra time and effort to show me how to accentuate my natural curls rather than do a blowout. I have been using the tips and tricks she gave me and my hair has never been more curly or healthy and soft! Thank you Nicole! Read Less
Debbie Byrne Kasson
30 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Tracy is fantastic. She is down to earth and really knows/understands hair texture and color. You can tell she loves her work and it is important to her that her clients are happy. I highly recomme... Read More
Tracy is fantastic. She is down to earth and really knows/understands hair texture and color. You can tell she loves her work and it is important to her that her clients are happy. I highly recommend Tracy and Acacia Aveda. Read Less
Kanchan M.
18 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Worst experience!I went to this salon at the urging of a friend because I wanted to do a radical color change from black to blonde. While the service there is very friendly, the results were NOT ACCEP... Read More
Worst experience!I went to this salon at the urging of a friend because I wanted to do a radical color change from black to blonde. While the service there is very friendly, the results were NOT ACCEPTABLE. Sarah Elizabeth left bleach in my hair for 4 hrs the first time and 2 1/2 hrs every other month I went for 8 months. I thought this was necessary to make such a drastic change.However a friend of mine who is a hairstylist was worried about how DRY AND FRAGILE my hair HAD BECOME. When I told her how long I sat with the bleach on my head, she said that it wasn't necessary.Sarah Elizabeth always booked me for three hours and spent most of the time in the break room. Once when she was on vacation another girl did my hair and had only booked me for two hrs, with the bleach on my hair for one hour. Still my hair was very dry and breakable. I again thought it was just a result of a drastic change and since my hair short I knew it would grow out soon.When I found out how NEGLIGENT this was I stopped going there. Now I have my hair done at Zinnia and was finished in 2 1/2 hours including cut. I recommend Zinnia highly.If you want to spend $259 and 5 hrs to get your hair done and chemically burned, go to Aveda otherwise try somewhere else! Read Less
Jessica Partridge
17 Dec 2016
REPORT
☆☆☆☆☆
REPORT
I absolutely love tracy & how she rocks at doing the beach body wave perm! Right after I got it done, I went to get groceries & No Joke,...had constant compliments & even "hit" on for it! Lol Tracy, t... Read More
I absolutely love tracy & how she rocks at doing the beach body wave perm! Right after I got it done, I went to get groceries & No Joke,...had constant compliments & even "hit" on for it! Lol Tracy, truly has a gift with doing hair/perms/color etc! The beachy perm is one that celebrities get done & only a few practice/know the technique of it. Tracy does it with such a natural flow & gives her own flare of a touch to it! She's awesome & i'd refer her to anyone cause she's so talented! The ladies there are all great including the sweet assistant & the amazing owner/boss! Thanks again chica's/you all rock! Tracy, love ya hun!!!♡♡ Read Less
Kelsey Jones
17 Mar 2016
REPORT
☆☆☆☆☆
REPORT
First time here and everything was amazing! Decided to do something drastic and get my head shaved, Nicole listened, made helpful suggestions and gave me a fantastic cut. This is the first time in awh... Read More
First time here and everything was amazing! Decided to do something drastic and get my head shaved, Nicole listened, made helpful suggestions and gave me a fantastic cut. This is the first time in awhile I've felt this good about myself, thank you! Everyone was super nice about everything and the whole experience/atmosphere of the place was great. Will definitely be going here from now on, thanks again! Read Less