OK so this is my first time with them and the women that did my nails did a really good job. I am not a regular customer so I can't say if this nail salon is the best. But on the plus side they do a massage with the manicure which is awesome. So if you just want to do manicure with a massage you can consider checking this out. I will go again since my first experience was pretty good. I will update this post when I have a good taste of this nail salon. Read Less

My manicure took almost two hours... The technician seemed distracted and flustered with the process. I had tips put on and wound up with glue all over my fingers. She was pretty aggressive with filing and not one or two of my fingers ended up cut from the file but four of them. One or two nicks I can forgive but four is excessive. She didn't use the drill under the artificial top to remove access powder/glue. It was cheaper than other places but I won't be back. Read Less

beautiful acrylic nails - rescued my short bitten nails. She cared about the health of my nails and told me what she was doing and why every step of the way. Couldn't be happier with the experience. Thank you! Read Less

Cannot recommend this place more highly! I went on a whim, never been before. I got the "Happy Feet" massage, which is actually upper back, shoulders, neck, head, arms, hands, legs, AND feet, PLUS hot stones, 45 minutes total for only $28. An absolute steal. Then I got a standard pedicure which was great and very precise with the polish, finishing with a gel manicure. Kitty was the lovely woman who took care of me through all of these services, so if you visit, ask for her! My manicure was perfect. Thank you!! Read Less

A genuinely weird place. They do an okay job. I've been here a few times for gel manicures but I think I am going to try a new place. They file my nails with the grinder for no reason so thin that they break. Also every time I have been I have received a different gel manicure? It's very odd. Once my friend and I went in and my gel took (I am not exaggerating) almost an hour and a half, while her's took about 30 minutes. We sat down at the same exact time there was no reason for mine to take triple the time! Very bizarre. The people are friendly though but I have noticed other customers frustration with the excessive nail filing sometimes they get down so far it actually hurts. Last time I stopped in, 3 different people did my manicure. They kept getting up and leaving and then a new person would sit down and keep going - weird. If your looking for a reasonably priced, okay manicure and you want to spend a couple hours wondering what on earth is going on I recommend this place. Read Less

I wish I could give this place 0 stars. I'm so pissed that I even went here. Online it says 20$ for an acrylic fill in but got charged 25$. She wasn't even going to drill out underneath my nail. I had to ask her too. Then she didn't even clean under my nail. They look horrible. She didn't paint the ends of my nails. And left paint on my skin.  Bottom line never AGAIN!!! Don't waste your time going there!! Pedicures are terrible and they again do a terrible paint job. They don't time the massages and they barely give a good massage . Read Less

Tina is amazing at what she does! I had my nails done by her today and couldn’t be happier with how informative she was throughout the whole process and how beautiful they look! Will not be going anywhere else! Thank you!!!!Read Less

They did a horrible job on my nails. Took them forever to even notice I was waiting. The guy was impatient when I told him I wanted my nails round and kept making them straight. Also left with not shiny nails and marks all over them. Never coming again. Read Less

We had 3 appointments, (why???) but that does not matter much, as its first come first serve and lets see how many we can get in the chair asap.  Could not sit together, which was the purpose as a mothers day outing.  Had both mani (gel) and pedi, first did not have the 3 colors of purple I wanted, so I ended up with pink; asked for mani to have cuticles trimmed, had to ask 4 times, they kept telling me they did not understand.  Unfortunately the gels did not make it a week, no chemicals, no heavy lifting, I was on vacation. So a waste of money and lost experience. One tip, if you want the back rub, remind them to give you a back rub, I did not get one for either :( as each assumed the other was doing it. Read Less

I got the permanent french tips and when they put the acrylic on they didn't put enough on the brush and just lightly slid over now so now there is a huge gap between the old nail and my cuticle I asked them to fix it and they were very hesitant about it but they eventually wentd over 1 but there still wasn't enough acrylic on the brush so it lightly went over the gap and I asked if they could do it one more time with a little more powder and they said no they would have to take the nail off but you can leave and you do not have to pay for this so I got up out of my chair and left. As a customer I should never have a problem where I'm getting my nails done. I'm from Long Island and they immediately would fix the problem this was the worst nail salon I have ever been to Read Less

I recently got the spa pedicure here and had a great experience.  I love that there is free parking at the garage across the street (bring your ticket to get validated) and the spa seemed clean and popular.  The pedicure was everything I expected it to be and my nails look great.  Make sure you grab a frequent user's card when you leave and their flyer with coupons. Read Less

awesome!!! went here with bae for pedicures. there is free 2 hour garage parking which is a plus. very clean and bright space. lots of colors/brands to choose from! nail techs were extremely attentive. typical prices and they went beyond my expectations. my leg massage was amazing - included a little stone massage. He made sure my pedicure was perfect and took his time. They also gave a massage while my toes were drying. they also have a bonus card - $10 off after 6 stamps :). my only critique is they don't spend enough time scrubbing your feet. I've had better experiences elsewhere with a really scrub the dead skin off. Here, you can pay more for a callus remover with their specialty pedicures. Read Less

Cleanest nail salon I have ever been in and there is NO nail odor (like when you walk past the places in the mall). I got a delightful pedicure and ANC  done in just under 2 hours. Had a coupon and was given a punch card. Can't get better than that! Read Less

In reality, I'd give this place 3 1/2 stars if I could. I think it's all hit or miss here. I've had a really fantastic experience only to come back weeks or months later to have a terrible one. I would say be careful of who does your nails, but I think the staff is constantly changing as every time I go in there's new technicians I don't recognize.I like the rewards system, and that if you pay with cash you get a little percentage off of your total pay. I also like how clean and sterile it looks along with how most of the technicians take their time. I can tell you that I've always had a great experience with Leo-he's always very nice and accommodating. They have redeemable parking, so although it looks like there's never any spots you can park in the building across the street. Their prices are comparable to other salons around the area and I think they have one of the biggest selections of colors especially regarding ANC. I've had coworkers who've had many massages (head, neck, happy face) and they've all said it was great. One of the worst experiences I've had though was another male technician yelling at me because I wanted another coat of ANC. Maybe that's not doable, but to speak to me like a child and embarrass me in the salon is not cool or professional. Sometimes the wait can be terrible depending on when you go, I feel like I'll regret saying this later on; but I find the best time is either around 11 am, 1-2 pm or 7 pm. Also, I've had better massages at other places. Here sometimes it feels like they're taking out their aggression on you. I've also had it happen where many times they'll file my nails too much, I know it has to be bumpy to have certain products (ANC, maybe gel) on them, but they get brittle after a while, and I've been to salons that don't do it as much. I've also been to plenty of salons who will do things like extra coating on the nails, or putting tips on the real nails and then painting it over with ANC, which it seems like Miracle Nails refuses to do. Overall, I think that if you stop by you'll most likely have an enjoyable experience, but I don't think it's guaranteed. When they first opened the customer service would've pushed this review to a 5 star, but I think because of their increased popularity and financial status-they're not concentrating on that as much. I'm still in search for my go-to salon since I'm not truly satisfied here. Read Less

Since moving to Troy 2 years ago. this has been my spot, after trying out a few others around town. Great service. Large clean salon. Typical prices as other nail salons, and usually they have coupons. Never had to wait more than 5 minutes for any nail techs ( unusual to have to wait at all) - and always get a neck massage after. Read Less

They did an "Okay" job on my nails (ANC). I got there about 45 minutes to closing and that may have been a factor. The inside was nice. Pretty decent customer service. The reason why I rated it a 3 is because I asked my nail technician to add a extra layer of ANC because I break my nails easily and she refused to do so. Adding a extra layer is something I normally do and I asked her to do it more then once but she adamantly refused. My nail broke the following day. I'd still go back just maybe someone different next time. Read Less

The previous reviews did make me weary but I had to see for myself. I've been eyeing this salon for months. When I pass by, its filled with people. Perhaps they are keeping Miracle a secret. I stopped in on a Friday night and it was packed. The estimated wait time was 30 minutes, but I only had wait for 15 minutes. My nail technician, Vivi was pleasant and took her time doing my nails.The space is big and well lit. The tools were sanitized after each use. Vivi didn't use too much of the mechanical nail drill, which I greatly appreciated. It can lead to damage if done incorrectly. ANC prices in the area range from 25-40 dollars. I paid $35.00 which is on the slightly higher end. However, my cuticles were removed and trimmed, nails shaped and the hand massage at the end was delightful.  Upon leaving, I received a punch card. After 6 services over $14.00, you can get $10.00 off. I like incentive. I'll be back soon. Read Less

Not the best. My nails started chipping and lifting within 48 hours because they didn't remove the lotion from my nails. The tech was nice but not thorough. Two days later I spent another 49$ for a mani pedi that lasted two weeks. Save your mney Read Less

This place is awful. Their prices are ridiculously high for crappy service. Never let Jacky do your nails. He gets an attitude when you tell him how you want your nails and be never does them right. He told me that if I didn't like my nails I should do them myself, he was extremely rude. I would never give this place my money again. Read Less

I needed a quick gel manicure while my son was at hockey practice. Miracle nail did a good job, had a clean facility, and my nails are done well,The shoulder rub - and not a Wimpy one either - was  the best! they finish with a hand massage.*One sidebar, though they used the tools that they use on acrylics to smooth my nails  the power filer.... and they do feel very very thin now. I do fear a break. I guess time will tell.8/16. They broke. One in one day, one in 3, and 2 more in 5. I don't feel as confident about it now Read Less

Never going back. I scheduled an appointment for me and my wife for happy feet for her birthday and they didn't have us in their books. They told us 15 mins but from previous experience I know that really meant 45 mins to an hour. Horrible experience twice here. Never going back. I recommend never going here unless you plan on waiting hours. So unorganized. Read Less

Finally, finale, Troy is complete when I discovered this place! Now I can go get a happy feet massage or full body massage when I am tired from coding, studying or refereeing games. The price is good and service is good too! Don't think that's a girls' place because it says nails and spa, just go there and try the massages. Read Less

I went to this salon for my birthday with my aunt and daughter for the Happy Feet and Happy Face massage.  It was great. They took their time. It was great value for money. The place was clean and spacious.  We are hoping to go back around Thanksgiving. Read Less