My initial experience was great ... or so I thought.Why the CHANGE IN OPINION? Well, I was wooed by their customer service, but the results (which takes time to settle in as you know occurs with every... Read More
My initial experience was great ... or so I thought.Why the CHANGE IN OPINION? Well, I was wooed by their customer service, but the results (which takes time to settle in as you know occurs with every haircut) were BLAH!PRE-VISIT EXPERIENCE:I am a child of the instant-gratification-generation. So, when I called on Thursday for the soonest appointment for a HAIRCUT and a WAX, I was a little unhappy that I had to wait to the following Tuesday for an appointment. This was even with me offering to come in separate times for separate appointments. But alas, I was happy that I found a place that offered BRAZILIAN waxing services. So the wait was okay.DURING VISIT EXPERIENCE:The front desk receptionist was a soft-spoken sweet girl who was extremely nice.My first service was the WAX with Mary. She was a very talkative and BRASH (but in a funny way) person who spoke so LOUDLY I swear everyone in the salon heard from our room. She's the only one who provides the Brazilian wax service, and serves up a humorous side of her point of view with every strip of wax she applies and yanks. Mary is also a perfectionist. Every little stubborn hair she attacks as if it was a swarm of ants going after her picnic basket. Unfortunately, that can lead to very tender spots. Which is exactly what happened with me. It didn't help that she BURNED me. She claims to test the temperature of the wax, which she demonstrates by swirling on the back of a gloved hand while she jabbers away. However, that's ONLY with the HONEY wax; she uses the HARD Wax - which is supposed to be better for this type of waxing. I am a compliant individual, who doesn't like to complain too much, especially when someone is down there with HOT WAX. So she BURNED me, and it was SORE and TENDER. But worse things can happen, like, oh, I don't know, the HAIR IS PERMANENTLY BURNED AWAY!No lie, the area she burned is just a bare patch that refuses to spout new hair. And it's been nearly TWO MONTHS since I was waxed!---The haircut was what you'd expect. So, I won't go into it here.--So, the ONLY REASON they get THREE STARS is because of the haircutter (I can't remember her name) and prices. Otherwise, for the EXCESSIVE TALKING WAXER that leads to BURNS and PERMANENT HAIR LOSS, this review would have gotten 1.5 stars. Read Less