Never write reviews, but had one of the worst experiences here. Bad customer service, unfriendly staff, and horrible eye brows. I was left bleeding, with cuts, a small break out, and way too thin brows. I asked if i could get some back up to cover up the redness, and after asking twice (because comments were made, etc.) makeup was applied via forceful finger jabs. Do not go. I got a total refund, but I will never advertise or return. Read Less

I went in with hopes of a great eyebrow wax but left with asymmetrical eyebrows! She did my right eyebrow perfectly but my left was thinner and with not much shape. Before someone says that they are not symmetrical they were when waxed appropriately. I use to go to Christine in Macy's Cross County - Benefit Brow Bar but sadly she left!! She didn't even draw out what she was going to wax and show me. She just waxed away. Went again with someone else and they had the same experience. Unfortunate. Read Less

I made my first ever visit to Benefit Brows in April. As a mom it's rare that I treat myself and this time decided to do something nice. I made an appt. to get my brows shaped and tinted and arrived 10 minutes before my appt. It was completely empty inside except for the two employees. They didn't greet me and only addressed me once I walked up to the counter and once I was signed in the process began. It was very messy and she just slathered the tint on, and before the timer went off she wiped it off. My brows ended up being very uneven in color. Then she asked if I wanted to shape them and I said yes and she very quickly waxed them without any care. I felt like the character in white chicks once she handed me the mirror, I looked like f-in Shrek! Another client (without an appt, she said so herself) walks in and she completely abandons me without caring about how my eyebrows came out. I go to pay at the front and the other associate is like "how are you leaving your tip? cash or card?" Like do I even have an option to not tip?! Total waste of $41 and I would never in a million years recommend this place. I even contacted their corporate office and they showed the same attitude so it makes sense why their employees don't value their clients. Read Less

I had an awful experience. I usually get my eyebrows done at benefit in Ulta but decided to try the Benefit in Rye with Nicole because she had great reviews and it was the worst decision EVER. She did not take her time, left my eyebrows thin, uneven and short. I asked her if threading or wax was better and she said wax because it was faster, I should of known then. I grew out my eyebrows for a month and a half for someone to ruin them in less than 5 minutes! I never write reviews but I had to for this horrible experience. Read Less

I went there with my sister she treat me for my birthday in April. They are very nice couldn't be any nicer . I 'm a little spaze I knock down a vase when I get my hangbag they were very calm collective about it. If you are little awkward like me and not sure abut spray tans this is place for you . They treat you like a family . Read Less

Came here after reading the really good reviews about this place. It's right on the corner of Purchase St. & Smith St. Inside its really pretty with all the girly pinks and lavender. The staff was awesome. Upon entering literally the entire store greeted me. So nice! I read good reviews on both Nicole & Tracie but went with Tracie when I came in because Nicole was busy. Tracie has a very nice bubbly personality. Seems like she would be fun to hang out with. She definitely knows eyebrows. She measured mine and gave me her recommendation. I did the eyebrow wax and tint. They looked fab afterwards. They do try to up-sell with other products but I didn't buy anything. Would I return yes! I want to try at Nicole for sure.. She had a line waiting Read Less

Amazing!! I have very sparse eyebrows, and had basically given up on them ever looking nice, unless I got my makeup done by a professional. I normally went to the nail salon to get my eyebrows cleaned up, and to avoid getting tweezer happy myself. But I happened to stumble upon the Brow Bar and decided to try it out. Nicole was amazing, and all of the girls were super friendly, nice, and very helpful. As expected, it was more expensive than my little nail salon, but you certainly get what you pay for. It's safe to say I will only get my eyebrows done at the brow bar. The tint was exactly what I needed for my eyebrows to look full and even. I went on my lunch break and was afraid I would return looking like a red disaster. Totally wrong - after the wax/tint, they touch you up with a little makeup to get you refreshed and back to normal.Can't wait to go back. Read Less

ive been going to Benefit for about 3 years now and I would never go anywhere else to get services involving beauty. I get my eyebrows tinted, lashes tinted, and spray tans. I also am in love with their bronzers and girl meets pearl. All of the girls who work there are lovely.  They are all so upbeat  and welcoming when you walk in! Traci does all of my services and she truly is fabulous. She takes her time, listens to my concern and truly makes the whole Benefit experience a ten. Before I started to go Traci my eyebrows where so thin and had no shape.  Now they are thick and frame my face.  Traci's does it all !! Traci's sense of humor is great! She is funny and really wants you to leave feeling like a million bucks. This place is great ! Read Less

Worth every penny.  Absolutely love Nicole's treatment of my brows, never disappointed.  I always look forward to my appointments because the girls are so friendly and super fun!  Be prepared to open your wallet... I always end up with extra cosmetics on my way out.  They are hard to resist.  Highly recommended! Read Less

You get what you pay for!! Never seen my eyebrows more perfect and even! I used to go somewhere else but I wasn't 100% happy with the results. I know someone who works there and she said to give it a try, so I did! Best decision I ever made. They looked so good that my bf even goes there too now. And we now have monthly "Brow Bar Dates"! Lol It's definitely pricier but I just don't go as often (maybe once a month) I only recommend the Rye location, NOT the white plains one. We go to Traci, and get threading. I've also had my eyebrows tinted which I loved too! Read Less

The service is good, the problem with this company is no one ever answers the phone to make an appointment.  Have spoken to them many times about this and there is always on excuse, i.e. our phones are not working, etc. etc. Read Less

Love love love this place! I have always heard about Benefits Brow Bar and was so excited to find out that there was one in Rye! I got my eyebrows threaded and tinted during my visit to this store which cost around 45-50 for both but trust me its the best money you have ever spent! The girl who did my eyebrows is Nicole (there are two Nicoles, she is the tall Nicole) and she is so talented. The girls here are not your typical store girls who try to sell you ever type of service just to get your money. They only recommended services I could actually benefit from which really impressed me! Most places would have let me waste money on services that I wouldn't be thrilled with. A girl by the name of  Melissa was also working and she was fabulous! She walked me through the services they offer and gave her recommendations on what I should do. Everything about this place is a plus! So welcoming and girly! Read Less

On Sunday I was in Rye making arrangements for my son's upcoming wedding. I stopped in the store to buy a new lipstick, and met Olympia. She was sweet, charming, and helpful. Even though I live in New Jersey I plan to buy the majority of my cosmetics in the Rye store from now on, and hopefully Olympia will remain my sales associate. It was an enjoyable and relaxing moment - a Jersey fist pump for the Benefit Cosmetic Boutique! MaryAnne Perrotta Read Less

I have always loved Benefit makeup, however my local Sephora is often out of stock of some of their more popular items.  I was really happy to stumble upon this Benefit boutique during a recent visit to Rye.  The store has such a wide selection of Benefit's great products, and the girls working were incredibly knowledgeable and happy to help me try out the makeup.  I would definitely return here to get my makeup done for an event or eyebrows waxed.  Great store! Read Less

I love Benefit makeup, especially this store! I have been to this store multiple times and every time I am there, the staff always helps me find exactly what I am looking for.  I have always loved MAC makeup, however I have completely switched over to Benefit products.  All of the girls there are very helpful, my favorite is Jenny.  She did an excellent job with my makeup for an event. Read Less