This place was just down right awful. If I could give it a zero, I would. I read all the great reviews on here and Facebook and decided to give them a try because I was close and didn't want to travel... Read More
This place was just down right awful. If I could give it a zero, I would. I read all the great reviews on here and Facebook and decided to give them a try because I was close and didn't want to travel too far to my normal salon. The guy who started to take my acrylics off used another acrylic! That was the first thing telling me to get out of the chair and drive away quickly. It ripped my natural nails right off to the very top leaving me with nothing. I literally have nubs for finger nails. It is disgusting. I asked him if this is their normal process, he said yes and my nails are too thin which is why they are ripping off. This process also hurt pretty bad. My normal nail salon takes them off by soaking them or using the tool to shave it down and then buffing it out so it's smooth. After he took off about four, he told me the lady behind me was going to finish because he's done. Ok fine, no big deal. But then she started to take them off and hurt me more than the guy. She kept asking if I was ok, she must have known she was hurting me by ripping my nails down to the skin. I endured the pain because I didn't want to be rude. As this is happening, the guy I was with before is getting his ears pierced by the owner...in his chair...with customers in the salon. I thought he had to leave? I guess my service was getting in the way of him getting his ears pierced. The lady I am with, who is an older lady btw, then begins to file, awfully, into a shape that wasn't the same as the others and what was left of my nails, none were even. And then she begins to cut my cuticles. She left skin hanging around my nails. It looks terrible. She then starts to shave down what's left of the glue and acrylic on my nail and then buffs it out again terribly. You can still see the line from the glue she didn't shave down all the way and yes over my gel polish. She didn't have my wash my hands after this. She left all the particles on my nails and skin. This lead to my have bubbles with the particles underneath the polish. Her polishing skills are sub par, and got much of it all over my skin around the nail. She decided to take a phone call while doing this and forgetting to push the button for the UV for my gel polish. She tried to have me switch hands without even having the first under the UV light. I had to push the button because she was too busy on the phone. She asked me after finishing my one hand if I liked, and I bluntly told her how I felt. It was rushed, sloppy and most unprofessional service I have ever had. She started filing my skin, yes the skin around my nails to get the polish off. I started bleeding and that was the last straw. I got up and said I wanted to speak to the owner. The owner didn't seem to care about what I was saying, and told me to just leave, which I did. I was going to pay for the service because I am not that type of person. But quite frankly, I'm glad I didn't. I was there for only 20 minutes and she was just putting in my last coat for my other hand (which I never got because I was so angry from her filing my skin). You're suppose to take your time and make sure the service you are providing is exceptional. I normally sit in the chair for a gel manicure for 45 minutes. She did it in half the time, and it shows. I am embarrassed of my nails. The service is the worst, I would never step foot in there again, and I have no clue as to why there are good reviews not only here but on Facebook as well. I do not recommend going to this place. It's dirty, unprofessional, sloppy and not worth any amount of money (or even for free). Read Less