17 Reviews

Ten Nail

Riverhead, New York
Reviews
Paul A
3 Jul 2018
REPORT
In all my years of getting a pedicure this has been my worst experience by far. These people are so greedy for money that instead of telling us they were closing they decided to give us a rushed pedic... Read More
In all my years of getting a pedicure this has been my worst experience by far. These people are so greedy for money that instead of telling us they were closing they decided to give us a rushed pedicure and take our money. I could have done a better job with my foot spar at home. My attendant was rough and rude. When I voiced my displeasure she and a coworker started talking in their language (nothing good I'm sure) and then started singing to drown me out. If I were there alone I would have lit that place up, but I was with my friend so I exercised some self control. Do yourself a favor, keep your piece of mind and don't waste your money going to this salon. I am beyond upset. Read Less
Teressa Burke
26 Mar 2018
REPORT
Just got a lavender pedicure. That was worth the $75, but paying $30 for a gel polish was ridiculous. I didn't buy the entire bottle, it was 2 coats of polish. I will never come back.
Meg Meier
20 Jan 2018
REPORT
Great place! Friendly and clean. This is now my nail place! And they thread eyebrows!! My daughter is excited about this.
leelee
29 Jun 2017
REPORT
Chipped nail polish 24 hours later . Just unacceptable!!
Nicola L.
28 Apr 2017
REPORT
Do your pocket and your sanity a favor and avoid this place.- Maybe just the owner and 2 others are competent enough to call themselves nail techs. - The atmosphere is divey.- Be prepared to wipe the ... Read More
Do your pocket and your sanity a favor and avoid this place.- Maybe just the owner and 2 others are competent enough to call themselves nail techs. - The atmosphere is divey.- Be prepared to wipe the whole thing off when you get home!- Nuff said... Read Less
Danielle Carragher
25 Mar 2017
REPORT
Love them. They are amazing, have been going to them for years.
Jacqueline Dickinson
14 Oct 2016
REPORT
I love this spot they always do an excellent job , the ladies are super nice.
Katie B.
25 Aug 2016
REPORT
Let me start this review out like this-- THE MOST TERRIBLE SERVICE I HAVE EVER HAD. I am not a fussy person WHATSOEVER. This was actually so bad that I felt that I HAD to write my first ever Yelp. I w... Read More
Let me start this review out like this-- THE MOST TERRIBLE SERVICE I HAVE EVER HAD. I am not a fussy person WHATSOEVER. This was actually so bad that I felt that I HAD to write my first ever Yelp. I work a hour and a half away from my home. I got home a litter after 6PM today. I have a wedding to go to tomorrow and literally have had zero time to get my nails done all week due to overtime being offered at my job. I went to Ten nails for the first time. When I walked in at 630PM the first words that came out of my mouth were --"Is it too late to get a manicure/pedicure?" (They close at 7pm) The woman said no and told me to pick out a color. I picked out a color VERY QUICKLY and sat down in the pedicure recliner. The woman literally started throwing my feet around being extremely rough and would not dare to even look at me. I think that was the quickest pedicure known to man. Then I went to a desk for my manicure-- she cut me two times where I was bleeding on her napkin underneath my hands. She took a good chunk out of my finger. Then when she was done painting she put something on my nails and said "this make dry faster you on dry for one minute one minute." Well at this point I already knew how much of an inconvenience I was to her and listened to her "1 minute 1 minute" advice and got up from the dryer within a couple of minutes. When I went to pick up my keys my thumb polish smudged. Well....  I probably shouldn't have gotten up that quick but this was the most uncomfortable situation I've been in in a very long time and I was just listening to the lady. Let me add-- I'm not the type of person to even say anything about bad customer service. But now I was pissed. When I went over to her to show her my nail she started yelling in her language and that's when I confronted her. I told her she's lucky I'm not a fussy person because this situation probably wouldn't of gone as well for her if I was!! She didn't acknowledge a word I said. Another woman helped me with my nail. I have worked in customer service ever since I started working. There have been PLENTY of times where customers have come in one minute before closing and I sure as heck NEVER EVER would act like she did. Especially when you work for tips. I will never return to this nail salon again and I highly suggest others consider this before giving them your business. There are far much better locations not even a mile away. Read Less
Savannah Spinelli
2 Apr 2016
REPORT
I could've done a better job myself. My nails never dried correctly because there was too much polish layered on. They were ruined within hours and chipped within a day. Not worth their expensive pric... Read More
I could've done a better job myself. My nails never dried correctly because there was too much polish layered on. They were ruined within hours and chipped within a day. Not worth their expensive prices. I was also tricked into buying nail hardener because it was applied to my nails and also had to buy the nail file and tools. It was a long wait time and my attendent was running around doing a bunch of other things as I waited between stages of the process. I would not recommend. Read Less
Laica A.
21 Jan 2016
REPORT
Terrible at eyebrow threading. I got so frustrated its like she didnt know what she was doing. I wasted my money. Its like nothing was done to my eyebrows.
Carolyn L.
28 Nov 2015
REPORT
Had acrylic nails done full set. Gel polish. Cost $83.00 without tip. Rip off lousy job! I work in riverhead will definitely spread the word not to go there!!! Anywhere else it's like 40 for all
Darlene G.
5 Sep 2015
REPORT
As a treat I took myself and my two children to ten nail. It was late so we called first to make sure if they could still take us. They were friendly upon entering. I was to have a pedicure. My kids w... Read More
As a treat I took myself and my two children to ten nail. It was late so we called first to make sure if they could still take us. They were friendly upon entering. I was to have a pedicure. My kids wanted a mani pedi. My youngest never had their nails done before it was suppose to be a fun experience. After being seated for our pedicures I told the ladies what we wanted. I started feeling uncomfortable when they kept on asking if we wanted extra this and that. I said yes to my youngest getting the so called ten minute foot message since my other daughter and I were getting one too. The woman giving my pedi seemed to take her time but kind of gave me the creeps when giving me my message. The other two ladies zipped right through their "messages" for my kids. Ridiculous considering  the pedicures were $40 each. To boot, ( and I'm sure they were watching the clock because they were closing soon ) they gave my daughter a rushed manicure at the same time as her pedicure which was hardy relaxing when you're getting bent and twisted by two different people! Then right before she is about to get her toes painted ( I mean the polish was out and they were just about to apply) they tell us the color she chose was $5 more! What? I paid with a credit card which came to quite a bit of money, I didn't have cash so I wanted to put the tip on my card. ( I guess tipping on a card is frowned upon I admit I'm not sure what the etiquette is) because they were extremely unhappy and told me not to let it happen again. Ok wait, it gets better. My daughter sits at the dryer for five minutes tops, one of the ladies came over to look at her toes, my daughter asked " are they dry yet?" The woman said " no but you have to go home". Are you joking me!! When it was my turn to dry they didn't even let me sit. They said it was time to close and handed us our shoes! My nails were freshly painted! My daughter and I were shocked and a little confused. So we took our selves and waddled out of the salon with our paper sandals on into the dark. I felt so ripped off and sad, it was suppose to be a fun treat. Of course it goes without saying that I will never ever be back there again. Read Less
M M.
9 Jul 2015
REPORT
this people are absolutely nuts!!!! overcharge ! i would never recommend it to anyone! they are so rude , and had charged me 63 for mani and pedi!!!!!!!! the worst experience I've ever had at a salons... Read More
this people are absolutely nuts!!!! overcharge ! i would never recommend it to anyone! they are so rude , and had charged me 63 for mani and pedi!!!!!!!! the worst experience I've ever had at a salonshame on them !!! Read Less
Christine Santini
4 May 2014
REPORT
I've been going to Ten Nail for over ten years. The staff is professional and exceptionally hard working. It's a true relaxing experience to get the spa pedicure. They spend time to make your exper... Read More
I've been going to Ten Nail for over ten years. The staff is professional and exceptionally hard working. It's a true relaxing experience to get the spa pedicure. They spend time to make your experience enjoyable. If you're a walk-in, they will accommodate you even if they're busy. I've never had a negative experience. The massage at the end is divine! I highly recommend Ten Nail to all my friends.Read Less
Nancy S.
4 Mar 2014
REPORT
went there did not like the service at all. they did not do a good job and a ripoff. would not go back there ever.
tammipic39
31 Dec 2013
REPORT
Went there yesterday, I'm still in pain! Had a shellac mani done. The lady that handles payments did me, 1st station to left when you walk in. She made one cuticle bleed so hard she had trouble gett... Read More
Went there yesterday, I'm still in pain! Had a shellac mani done. The lady that handles payments did me, 1st station to left when you walk in. She made one cuticle bleed so hard she had trouble getting it to stop bleeding. She was rough on all cuticles & the tool to cut hangnails.and cuticle pusher. She charged me 37, and I was in so much pain when I got home I took off gel shellac at home & put second skin on all my sores, hoping not to get infection. I don't know we're this lady learned to do nails, but your not suppose to bleed & be in pain after and have all red ugly cuticles! She actually used cuticle pusher after shellac was on nail, for more pain????? Read Less
sandy11937
12 May 2012
REPORT
Love Ten Nail in Riverhead! Busy on weekends, they still smile & will go out of their way to make time for each and every person who walks through the door. Pedicures, manicures and waxing - make you... Read More
Love Ten Nail in Riverhead! Busy on weekends, they still smile & will go out of their way to make time for each and every person who walks through the door. Pedicures, manicures and waxing - make you feel like you're the only person that matters. While your nails are drying, you're treated to a wonderful shoulder massage. I've never had a problem or gotten an infection & I've been going for years. I feel like family now! Read Less
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(631) 369-4999
1109 Old Country Road
Riverhead New York 11901
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Ten Nail

Riverhead, New York
(17)
1109 Old Country Road
Riverhead New York 11901
Paul A
3 Jul 2018
REPORT
In all my years of getting a pedicure this has been my worst experience by far. These people are so greedy for money that instead of telling us they were closing they decided to give us a rushed pedic... Read More
In all my years of getting a pedicure this has been my worst experience by far. These people are so greedy for money that instead of telling us they were closing they decided to give us a rushed pedicure and take our money. I could have done a better job with my foot spar at home. My attendant was rough and rude. When I voiced my displeasure she and a coworker started talking in their language (nothing good I'm sure) and then started singing to drown me out. If I were there alone I would have lit that place up, but I was with my friend so I exercised some self control. Do yourself a favor, keep your piece of mind and don't waste your money going to this salon. I am beyond upset. Read Less
Teressa Burke
26 Mar 2018
REPORT
Just got a lavender pedicure. That was worth the $75, but paying $30 for a gel polish was ridiculous. I didn't buy the entire bottle, it was 2 coats of polish. I will never come back.
Meg Meier
20 Jan 2018
REPORT
Great place! Friendly and clean. This is now my nail place! And they thread eyebrows!! My daughter is excited about this.
leelee
29 Jun 2017
REPORT
Chipped nail polish 24 hours later . Just unacceptable!!
Nicola L.
28 Apr 2017
REPORT
Do your pocket and your sanity a favor and avoid this place.- Maybe just the owner and 2 others are competent enough to call themselves nail techs. - The atmosphere is divey.- Be prepared to wipe the ... Read More
Do your pocket and your sanity a favor and avoid this place.- Maybe just the owner and 2 others are competent enough to call themselves nail techs. - The atmosphere is divey.- Be prepared to wipe the whole thing off when you get home!- Nuff said... Read Less
Danielle Carragher
25 Mar 2017
REPORT
Love them. They are amazing, have been going to them for years.
Jacqueline Dickinson
14 Oct 2016
REPORT
I love this spot they always do an excellent job , the ladies are super nice.
Katie B.
25 Aug 2016
REPORT
Let me start this review out like this-- THE MOST TERRIBLE SERVICE I HAVE EVER HAD. I am not a fussy person WHATSOEVER. This was actually so bad that I felt that I HAD to write my first ever Yelp. I w... Read More
Let me start this review out like this-- THE MOST TERRIBLE SERVICE I HAVE EVER HAD. I am not a fussy person WHATSOEVER. This was actually so bad that I felt that I HAD to write my first ever Yelp. I work a hour and a half away from my home. I got home a litter after 6PM today. I have a wedding to go to tomorrow and literally have had zero time to get my nails done all week due to overtime being offered at my job. I went to Ten nails for the first time. When I walked in at 630PM the first words that came out of my mouth were --"Is it too late to get a manicure/pedicure?" (They close at 7pm) The woman said no and told me to pick out a color. I picked out a color VERY QUICKLY and sat down in the pedicure recliner. The woman literally started throwing my feet around being extremely rough and would not dare to even look at me. I think that was the quickest pedicure known to man. Then I went to a desk for my manicure-- she cut me two times where I was bleeding on her napkin underneath my hands. She took a good chunk out of my finger. Then when she was done painting she put something on my nails and said "this make dry faster you on dry for one minute one minute." Well at this point I already knew how much of an inconvenience I was to her and listened to her "1 minute 1 minute" advice and got up from the dryer within a couple of minutes. When I went to pick up my keys my thumb polish smudged. Well....  I probably shouldn't have gotten up that quick but this was the most uncomfortable situation I've been in in a very long time and I was just listening to the lady. Let me add-- I'm not the type of person to even say anything about bad customer service. But now I was pissed. When I went over to her to show her my nail she started yelling in her language and that's when I confronted her. I told her she's lucky I'm not a fussy person because this situation probably wouldn't of gone as well for her if I was!! She didn't acknowledge a word I said. Another woman helped me with my nail. I have worked in customer service ever since I started working. There have been PLENTY of times where customers have come in one minute before closing and I sure as heck NEVER EVER would act like she did. Especially when you work for tips. I will never return to this nail salon again and I highly suggest others consider this before giving them your business. There are far much better locations not even a mile away. Read Less
Savannah Spinelli
2 Apr 2016
REPORT
I could've done a better job myself. My nails never dried correctly because there was too much polish layered on. They were ruined within hours and chipped within a day. Not worth their expensive pric... Read More
I could've done a better job myself. My nails never dried correctly because there was too much polish layered on. They were ruined within hours and chipped within a day. Not worth their expensive prices. I was also tricked into buying nail hardener because it was applied to my nails and also had to buy the nail file and tools. It was a long wait time and my attendent was running around doing a bunch of other things as I waited between stages of the process. I would not recommend. Read Less
Laica A.
21 Jan 2016
REPORT
Terrible at eyebrow threading. I got so frustrated its like she didnt know what she was doing. I wasted my money. Its like nothing was done to my eyebrows.
Carolyn L.
28 Nov 2015
REPORT
Had acrylic nails done full set. Gel polish. Cost $83.00 without tip. Rip off lousy job! I work in riverhead will definitely spread the word not to go there!!! Anywhere else it's like 40 for all
Darlene G.
5 Sep 2015
REPORT
As a treat I took myself and my two children to ten nail. It was late so we called first to make sure if they could still take us. They were friendly upon entering. I was to have a pedicure. My kids w... Read More
As a treat I took myself and my two children to ten nail. It was late so we called first to make sure if they could still take us. They were friendly upon entering. I was to have a pedicure. My kids wanted a mani pedi. My youngest never had their nails done before it was suppose to be a fun experience. After being seated for our pedicures I told the ladies what we wanted. I started feeling uncomfortable when they kept on asking if we wanted extra this and that. I said yes to my youngest getting the so called ten minute foot message since my other daughter and I were getting one too. The woman giving my pedi seemed to take her time but kind of gave me the creeps when giving me my message. The other two ladies zipped right through their "messages" for my kids. Ridiculous considering  the pedicures were $40 each. To boot, ( and I'm sure they were watching the clock because they were closing soon ) they gave my daughter a rushed manicure at the same time as her pedicure which was hardy relaxing when you're getting bent and twisted by two different people! Then right before she is about to get her toes painted ( I mean the polish was out and they were just about to apply) they tell us the color she chose was $5 more! What? I paid with a credit card which came to quite a bit of money, I didn't have cash so I wanted to put the tip on my card. ( I guess tipping on a card is frowned upon I admit I'm not sure what the etiquette is) because they were extremely unhappy and told me not to let it happen again. Ok wait, it gets better. My daughter sits at the dryer for five minutes tops, one of the ladies came over to look at her toes, my daughter asked " are they dry yet?" The woman said " no but you have to go home". Are you joking me!! When it was my turn to dry they didn't even let me sit. They said it was time to close and handed us our shoes! My nails were freshly painted! My daughter and I were shocked and a little confused. So we took our selves and waddled out of the salon with our paper sandals on into the dark. I felt so ripped off and sad, it was suppose to be a fun treat. Of course it goes without saying that I will never ever be back there again. Read Less
M M.
9 Jul 2015
REPORT
this people are absolutely nuts!!!! overcharge ! i would never recommend it to anyone! they are so rude , and had charged me 63 for mani and pedi!!!!!!!! the worst experience I've ever had at a salons... Read More
this people are absolutely nuts!!!! overcharge ! i would never recommend it to anyone! they are so rude , and had charged me 63 for mani and pedi!!!!!!!! the worst experience I've ever had at a salonshame on them !!! Read Less
Christine Santini
4 May 2014
REPORT
I've been going to Ten Nail for over ten years. The staff is professional and exceptionally hard working. It's a true relaxing experience to get the spa pedicure. They spend time to make your exper... Read More
I've been going to Ten Nail for over ten years. The staff is professional and exceptionally hard working. It's a true relaxing experience to get the spa pedicure. They spend time to make your experience enjoyable. If you're a walk-in, they will accommodate you even if they're busy. I've never had a negative experience. The massage at the end is divine! I highly recommend Ten Nail to all my friends.Read Less
Nancy S.
4 Mar 2014
REPORT
went there did not like the service at all. they did not do a good job and a ripoff. would not go back there ever.
tammipic39
31 Dec 2013
REPORT
Went there yesterday, I'm still in pain! Had a shellac mani done. The lady that handles payments did me, 1st station to left when you walk in. She made one cuticle bleed so hard she had trouble gett... Read More
Went there yesterday, I'm still in pain! Had a shellac mani done. The lady that handles payments did me, 1st station to left when you walk in. She made one cuticle bleed so hard she had trouble getting it to stop bleeding. She was rough on all cuticles & the tool to cut hangnails.and cuticle pusher. She charged me 37, and I was in so much pain when I got home I took off gel shellac at home & put second skin on all my sores, hoping not to get infection. I don't know we're this lady learned to do nails, but your not suppose to bleed & be in pain after and have all red ugly cuticles! She actually used cuticle pusher after shellac was on nail, for more pain????? Read Less
sandy11937
12 May 2012
REPORT
Love Ten Nail in Riverhead! Busy on weekends, they still smile & will go out of their way to make time for each and every person who walks through the door. Pedicures, manicures and waxing - make you... Read More
Love Ten Nail in Riverhead! Busy on weekends, they still smile & will go out of their way to make time for each and every person who walks through the door. Pedicures, manicures and waxing - make you feel like you're the only person that matters. While your nails are drying, you're treated to a wonderful shoulder massage. I've never had a problem or gotten an infection & I've been going for years. I feel like family now! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know