I have been to many nail bars over the years and I’m glad I found gia as apart from being a lovely lady she is by far the best . My nails are perfect every time . Thankyou gia XX
Lisa Russell
17 Feb 2018
REPORT
Very happy with my nails. Very friendly service. Will definitely be back again
Leah Linehan
18 Dec 2017
REPORT
Great little place, beautiful nails! Thank you Gia xxx
Alison D.
2 Nov 2017
REPORT
I love this place, and I'm so glad I live close by! The salon is very clean, which I appreciate it and value above all else, and the decor is pretty too. The staff is professional and nice.
Jiyeon K.
9 Oct 2017
REPORT
Came here with a friend! Made an appointment and the services here were ammmmmaaazing. They did such a spectacular job with the pedicure! I'm in love. Can't wait to come back!
T F.
3 Oct 2017
REPORT
I've been to Luxy Lady for mani/pedis at least a half a dozen times or more so I think I have a solid idea of the place Pros - Nice decor - iPads are available for use- Nice and pleasant staff (althou... Read More
I've been to Luxy Lady for mani/pedis at least a half a dozen times or more so I think I have a solid idea of the place Pros - Nice decor - iPads are available for use- Nice and pleasant staff (although the front desk girls are much nicer than the actual nail technicians),- complimentary champagne/mimosas, - close to the subway wayoverall pleasant experience ConsPrice - the price is way high. Now I could justify high price if I thought the process/execution or quality of the tools used was different than at a cheap nail salon but I really don't see a difference. Sure they have some high end nail polish but they also carry the same polish you'd get at a $10 nail shop and for their basic manicure they dont provide any additional services that you would get anywhere else. Therefore I justify the price by the fact that I receive complimentary drinks. After about 2 drinks you break even. Nails - while my nails have generally turned out fine, on most occasions they will chip either at the same rate or a little faster than when I go to the a cheap nail salon. However on my last visit I received a gel manicure in a pretty Robin blue color. After a week my nails were disclosed..like blue brown sewer water color. I don't smoke, rarely cook and don't handle anything that would discolor my nails. To the best of my knowledge this has never happened to me before so I don't know the cause. Maybe their polish was old or maybe it was some external factor. I just haven't done anything different in the past two weeks than I normally do so it's a bit strange. Given the details listed above and even with the blue brown sewer color nails I still would have given this business a 4. Because sometimes you need a break from the assembly line type nails salons and you want a refined experience. However, I've reviewed some of the responses from the manager (Nichole G) on here and I thought one of her post was particularly classless. I'm of the mindset that as a business owner/manager posting on a public forum you should take the high road. You can politely disagree with the reviewers and highlight the positives of your business. However when you stoop to name calling and immature remarks you in the end look far worse. Stay classy Luxy Read Less
Christina P Mouroulis
29 Sep 2017
REPORT
Very clean, stylish and modern! If you want to pamper yourself - this is the place to go! They treat you like a VIP. I wish I could give 6 stars!
Basia K.
22 Sep 2017
REPORT
LOVE IT! I'm new to the neighborhood and have been searching for a one stop shop for all my beauty needs. First, I tried the mani/pedi and the service. Soledad was amazing so I decided to try hair and... Read More
LOVE IT! I'm new to the neighborhood and have been searching for a one stop shop for all my beauty needs. First, I tried the mani/pedi and the service. Soledad was amazing so I decided to try hair and makeup at the salon. Julz did my hair and makeup and I left feeling like a princess. She was very knowledgeable and knew/did EXACTLY what I was going for in terms of look. Beauty isn't cheap (especially in neighborhoods like LIC) so those who expect to pay here what they pay in some regular salon are a bit out of their element. My next step is trying a glaze on my virgin hair (I haven't colored my hair in about 8 years after some horrific experiences). So lets see how that goes. :) Read Less
Natalie L.
16 Sep 2017
REPORT
I received a GEL MANI the day before my wedding. That was 15 days ago -- I went surfing, ziplining, did DIY wedding flowers and more. Not a single chip. The technician was super sweet & thorough. Will... Read More
I received a GEL MANI the day before my wedding. That was 15 days ago -- I went surfing, ziplining, did DIY wedding flowers and more. Not a single chip. The technician was super sweet & thorough. Will definitely be back. Read Less
Angie Cauchi
8 Sep 2017
REPORT
Fab service been coming here snice Giay opened i been happy everytime i have been as long as she open i keep going back xx
Hannah Thalha-Steel
13 Aug 2017
REPORT
Lovely lady,fitted me in last minute when I rang for an appointment on a Saturday morning. Reasonable prices!
Jessie D.
8 Aug 2017
REPORT
I walked in for a mani/pedi and was astonished at how beautiful this space is. I think the Luxy is for luxurious which this place is for sure. The owner Nichole greeted me and made me feel at home...... Read More
I walked in for a mani/pedi and was astonished at how beautiful this space is. I think the Luxy is for luxurious which this place is for sure. The owner Nichole greeted me and made me feel at home... champs and all. My hands and feet look and feel great. Thank you for the above and beyond service. Will definitely come back. Check this gem out, you won't be disappointed. A++++++ Read Less
Ilya Skalin
5 Aug 2017
REPORT
Clean and stylish place. Don't know another beauty salon of this level in Long Island City. Their staff was very professional and a lady who worked with me was courteous and attentive to details. Woul... Read More
Clean and stylish place. Don't know another beauty salon of this level in Long Island City. Their staff was very professional and a lady who worked with me was courteous and attentive to details. Would definetely recommend. Read Less
Jessica Yeates-Roque
12 Jul 2017
REPORT
Would definitely recommend. My mum & I have been going to see Giay since she opened Top Tips & before when she worked elsewhere. She can always fit us in even without an appointment. Excellent nail t... Read More
Would definitely recommend. My mum & I have been going to see Giay since she opened Top Tips & before when she worked elsewhere. She can always fit us in even without an appointment. Excellent nail technician who is very friendly & welcoming. Quick and precise. Can do almost anything you ask for. Big thumbs up from me! Read Less
H N.
5 Jul 2017
REPORT
Beware of shady service and mediocre quality. I chose this spa for a group mani/pedi the day before my wedding because they said they had no problems doing groups of people, and also offered my group ... Read More
Beware of shady service and mediocre quality. I chose this spa for a group mani/pedi the day before my wedding because they said they had no problems doing groups of people, and also offered my group complimentary drinks & snacks during the service. The whole thing was booked months in advance and confirmed (twice!) the week of. This is what happened next:+ 2 hours before the day of service they said they wouldn't be able to fulfill the reservation. + After some convincing, they promised to make the reservation work. + At the end of the appointment when settling the bill, they snuck in a $50 fee for the drinks/food that they initially offered for free. + No apologies and lots of hostility throughout service, especially when we pushed back on the fee (which we ultimately paid). There are better salons in the area-- you'll get a longer lasting mani/pedi (plus shoulder massage, foot and hand massages which were not included here) for $20 cheaper.____UPDATE 7/24Editing to say that the manager's response affirms poor review. Read Less
Dionne Ford
2 Jul 2017
REPORT
My mum and I have been customers here for over a year . We were regularly spending £30 every 3 weeks each . We were very loyal customers. We appreciate the lady was there on her own , but to be bookin... Read More
My mum and I have been customers here for over a year . We were regularly spending £30 every 3 weeks each . We were very loyal customers. We appreciate the lady was there on her own , but to be booking appointments and then watching other people be served before us and keep us waiting was not professional ! Read Less
Hiliary Pownall
14 Jun 2017
REPORT
Great place for a mani/pedi! Calm atmosphere and helpful staff.
Christine P.
16 May 2017
REPORT
Just got here. No one at the front desk. And the two nail attendants ignored me as I walked in. Not a great start. The woman who came after me got served water while waiting. Literally everyone in... Read More
Just got here. No one at the front desk. And the two nail attendants ignored me as I walked in. Not a great start. The woman who came after me got served water while waiting. Literally everyone in here but me was offered a drink, one woman has a mimosa!
My nails turned out nice, but it was way too expensive for the service I experienced. The patron next toe received a massage, I didn't! And she paid for the same basic manicure I did. Very odd how the different technicians provide different service.Read Less
Christine P.
15 May 2017
REPORT
Just visited here. No one was at the front desk when I arrived. And the two nail attendants ignored me as I walked in. Not a great start. The woman who came after me got served water while waiting.... Read More
Just visited here. No one was at the front desk when I arrived. And the two nail attendants ignored me as I walked in. Not a great start. The woman who came after me got served water while waiting. Literally everyone in here, but me was offered a drink, one woman had a mimosa! My nails turned out nice, but it was way too expensive for the service I experienced. The patron next to me received a massage, I didn't! And she paid for the same basic manicure I did. Very odd how the different technicians provide different service. Read Less
Helena H.
29 Apr 2017
REPORT
Absolutely love this place! Unexpected surprise!!! Nicole has a great taste in everything! Marina who did my pedi and mani was so friendly and sweet. She made me feel so comfortable that I even fell a... Read More
Absolutely love this place! Unexpected surprise!!! Nicole has a great taste in everything! Marina who did my pedi and mani was so friendly and sweet. She made me feel so comfortable that I even fell asleep! This place is so clean, hygienic and stylish! I live in fidi, but I will definitely come back here again! Read Less
Adrienne T.
28 Apr 2017
REPORT
Been here once and I'm never going anywhere else! Beautiful space, clean as a new museum, wonderful service...offer you champagne, coffee, tea and mini iPads and charging stations at your finger tips.... Read More
Been here once and I'm never going anywhere else! Beautiful space, clean as a new museum, wonderful service...offer you champagne, coffee, tea and mini iPads and charging stations at your finger tips. In Manhattan you'd be paying a sizable premium but a pedi is... Wait for it.... Only $30! If you like crazy weird nontraditional colors you may be disappointed by the selection as it's on the smaller side but if you are a no-nonsense lady and prefer the classics you are covered as the selection is beautiful. They also have some high end designer polishes if you are into that (extra $5) but I got their own brand. Read Less
Frances Maunder
19 Apr 2017
REPORT
Shellac polish really good lasts about 3weeks. I have had my nails done several times and very pleased with them. Would definitely recommend this salon.
Ellie Heggie
21 Mar 2017
REPORT
Charles styled my hair and did my makeup for my wedding reception on Saturday. I didn't do a trial so was nervous at how things would turn out. But wow! Am I glad I went to him! He did an incredible j... Read More
Charles styled my hair and did my makeup for my wedding reception on Saturday. I didn't do a trial so was nervous at how things would turn out. But wow! Am I glad I went to him! He did an incredible job with both hair and makeup. Very detail oriented and creative professional! I will definitely come back!!Read Less
El Heg
21 Mar 2017
REPORT
Charles styled my hair and did my makeup for my wedding reception on Saturday. I didn't do a trial so was nervous at how things would turn out. But wow! Am I glad I went to him! He did an incredible j... Read More
Charles styled my hair and did my makeup for my wedding reception on Saturday. I didn't do a trial so was nervous at how things would turn out. But wow! Am I glad I went to him! He did an incredible job with both hair and makeup. Very detail oriented and creative professional! I will definitely come back!!Read Less
Jamie O.
18 Mar 2017
REPORT
I was running a little late and I called ahead. Everyone was super sweet and accommodating. They weren't the least bit upset that I was late. In fact I was pleasantly greeted with a glass of water an... Read More
I was running a little late and I called ahead. Everyone was super sweet and accommodating. They weren't the least bit upset that I was late. In fact I was pleasantly greeted with a glass of water and my coat was hung up for me. Charles did my updo and he was absolutely amazing!! He channeled exactly what I was wanted by asking just a few questions. This was my first time there and I would definitely go back again!! Read Less
e v.
17 Mar 2017
REPORT
Recently had my make-up done here for my baby shower. Not only did my makeup look amazing in the pictures, but I walked out feeling like a brand new lady! Kudos to Charlie for being a true artist and ... Read More
Recently had my make-up done here for my baby shower. Not only did my makeup look amazing in the pictures, but I walked out feeling like a brand new lady! Kudos to Charlie for being a true artist and who runs a luxurious and wonderful establishment in LIC. Elena Read Less
Ursula M.
11 Mar 2017
REPORT
Great place. I've been lots of times for brilliant and reasonably priced manicures. I am always looked after by the lovely staff and Nicole. A great addition to LIC.
Lucy J.
16 Jan 2017
REPORT
*Great service, they take their time doing your nails. *They ran a December deal $35 for mani pedi, please have this deal again! *Free drinks! (champagne, lemon water, coffee...etc).*They have their o... Read More
*Great service, they take their time doing your nails. *They ran a December deal $35 for mani pedi, please have this deal again! *Free drinks! (champagne, lemon water, coffee...etc).*They have their own brand of nail polish, it's comparable to Essie and O.P.I.*Interior decoration is on point. Everything is new and clean. *Friendly staff Read Less
Michelle Ambrose
21 Dec 2016
REPORT
The entire place is top notch! Manicures last forever and my cuticles have never looked better. They are also really good with small children. My daughter loves to go there and even plays Miss Nich... Read More
The entire place is top notch! Manicures last forever and my cuticles have never looked better. They are also really good with small children. My daughter loves to go there and even plays Miss Nichole when we get home. Read Less
Celyn Proctor
17 Dec 2016
REPORT
No point in making an appointment when they serve other clients first making me and my grandmother wait over half an hour, absolutely fuming at the way we were spoken to! Never again would I go there!
Jen H.
11 Dec 2016
REPORT
Service and ambiance of a luxury salon. Staff like family. Affordable price point. Shayla's manicures last for 2 weeks and they don't chip. Pedicures last until you take it off. Charles did my hair an... Read More
Service and ambiance of a luxury salon. Staff like family. Affordable price point. Shayla's manicures last for 2 weeks and they don't chip. Pedicures last until you take it off. Charles did my hair and make up for my engagement shoot and wedding. Was my 'therapist' for my family drama on my wedding day. His experience is with red carpet events and that's exactly what I looked like on my special day. I will book all my mani/pedi, hair and make up appts at this local salon and never need to look outside my neighborhood of LIC for these services again. Read Less
Katy L.
10 Dec 2016
REPORT
I came to luxy lady for the second time. I had Shayla and she remembered me from 3 months (I live out of state). She remembered how I liked my hair and understood exactly what I wanted. She put my ext... Read More
I came to luxy lady for the second time. I had Shayla and she remembered me from 3 months (I live out of state). She remembered how I liked my hair and understood exactly what I wanted. She put my extensions is and styled them perfectly. I will be back New Years Eve, booked my appointment today! Read Less
Shelley C.
28 Nov 2016
REPORT
I called to see if they had any availability for 2 - one regular manicure and one regular pedicure. I was put on hold twice and talked to 2 different women. Both of which sounded flustered and said th... Read More
I called to see if they had any availability for 2 - one regular manicure and one regular pedicure. I was put on hold twice and talked to 2 different women. Both of which sounded flustered and said they were booked solid for the day and couldn't accommodate us.I decided to show up alone any way to see if maybe they could squeeze one person in instead of two. I was shocked to see that the place was completely empty. I asked if they had time for one regular manicure and the lady said yes and got to work. I chose my color and it was a fine, normal manicure. I was the only one in the entire nail side of the salon. All the rest of the fingernail stations and pedicure stations were completely empty. It was a big strange being alone in a nail salon because I'm used to having lots of people inside. Maybe it was a sign.Overall my experience was fine. All the staff in the salon was speaking Spanish to each other during my visit. The staff were also just hanging out since there were no other clients inside. That seemed a bit unprofessional. Still in shock that they claimed they were booked solid for the day yet they were just goofing around. How do they make money then?$20 for a regular manicure which isn't too bad. A little on the expensive side in my opinion. My nail color actually started cracking and chipping only 5 days after my visit. Would I go back? No. Read Less
Joe Rhodes
19 Nov 2016
REPORT
Sooo happy I found this nail bar :) fabulous nails every time! Friendly, great special offers & parking too! :)
Brittany G.
13 Nov 2016
REPORT
A lovely place to get a pedicure! The decor is feminine and stylish and the staff is so friendly and accommodating. I was offered a drink within 1 minute of entering the salon and I chose champagne fo... Read More
A lovely place to get a pedicure! The decor is feminine and stylish and the staff is so friendly and accommodating. I was offered a drink within 1 minute of entering the salon and I chose champagne for a true pampering experience. There are also iPads for you you use while you get your pedi.This salon uses very sanitary techniques for nail care like wearing gloves while doing services and also tearing open a new pouch of tools for each service.I will come back! Seems like a fun place to come with friends.Minus one star for a narrow selection of nail colors. Read Less
Theresa X.
28 Aug 2016
REPORT
LOVE Charles - he did my hair and makeup for an event and everything looked perfect. I am very particular about both and have no complaints. He takes his time and is super detailed which i appreciate,... Read More
LOVE Charles - he did my hair and makeup for an event and everything looked perfect. I am very particular about both and have no complaints. He takes his time and is super detailed which i appreciate, just make sure you give yourself enough time - my hair and makeup took about 3 hours but well worth it!i am definitely coming here from now on anytime i have an event.the salon is also pretty and spacious - happy that they have outlets everywhere to charge your phone :) Read Less
Natasha L.
21 Aug 2016
REPORT
I have been searching for a good nail salon since we moved to LIC in January. Up until yesterday, I had been going to my tried and true salon in Chelsea where I had been going for years, as I've foun... Read More
I have been searching for a good nail salon since we moved to LIC in January. Up until yesterday, I had been going to my tried and true salon in Chelsea where I had been going for years, as I've found most of the salons in LIC to be underwhelming. After yesterday's experience, I am happy to say my search has ended! From the classy, modern, and chic decor to the champagne and top-notch service, Nichole has really thought of everything in creating this gem of a salon. My girlfriend and I had such a lovely experience. I tried one their Luxy Lady brand vegan polishes, which is holding up great so far (regular manicures typically chip in less than 24 hours for me....always). They also have some amazing colors by designer brands such as Tom Ford and D&G, which I can't wait to try out this Fall. Last, but not least, I was expecting their prices to be high given the luxurious atmosphere and experience, but I was surprised by how fair they are. You certainly get what you pay for and then some. I can't wait to go back! Read Less
I have been to many nail bars over the years and I’m glad I found gia as apart from being a lovely lady she is by far the best . My nails are perfect every time . Thankyou gia XX
Lisa Russell
17 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Very happy with my nails. Very friendly service. Will definitely be back again
Leah Linehan
18 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Great little place, beautiful nails! Thank you Gia xxx
Alison D.
2 Nov 2017
REPORT
☆☆☆☆☆
REPORT
I love this place, and I'm so glad I live close by! The salon is very clean, which I appreciate it and value above all else, and the decor is pretty too. The staff is professional and nice.
Jiyeon K.
9 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Came here with a friend! Made an appointment and the services here were ammmmmaaazing. They did such a spectacular job with the pedicure! I'm in love. Can't wait to come back!
T F.
3 Oct 2017
REPORT
☆☆☆☆☆
REPORT
I've been to Luxy Lady for mani/pedis at least a half a dozen times or more so I think I have a solid idea of the place Pros - Nice decor - iPads are available for use- Nice and pleasant staff (althou... Read More
I've been to Luxy Lady for mani/pedis at least a half a dozen times or more so I think I have a solid idea of the place Pros - Nice decor - iPads are available for use- Nice and pleasant staff (although the front desk girls are much nicer than the actual nail technicians),- complimentary champagne/mimosas, - close to the subway wayoverall pleasant experience ConsPrice - the price is way high. Now I could justify high price if I thought the process/execution or quality of the tools used was different than at a cheap nail salon but I really don't see a difference. Sure they have some high end nail polish but they also carry the same polish you'd get at a $10 nail shop and for their basic manicure they dont provide any additional services that you would get anywhere else. Therefore I justify the price by the fact that I receive complimentary drinks. After about 2 drinks you break even. Nails - while my nails have generally turned out fine, on most occasions they will chip either at the same rate or a little faster than when I go to the a cheap nail salon. However on my last visit I received a gel manicure in a pretty Robin blue color. After a week my nails were disclosed..like blue brown sewer water color. I don't smoke, rarely cook and don't handle anything that would discolor my nails. To the best of my knowledge this has never happened to me before so I don't know the cause. Maybe their polish was old or maybe it was some external factor. I just haven't done anything different in the past two weeks than I normally do so it's a bit strange. Given the details listed above and even with the blue brown sewer color nails I still would have given this business a 4. Because sometimes you need a break from the assembly line type nails salons and you want a refined experience. However, I've reviewed some of the responses from the manager (Nichole G) on here and I thought one of her post was particularly classless. I'm of the mindset that as a business owner/manager posting on a public forum you should take the high road. You can politely disagree with the reviewers and highlight the positives of your business. However when you stoop to name calling and immature remarks you in the end look far worse. Stay classy Luxy Read Less
Christina P Mouroulis
29 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Very clean, stylish and modern! If you want to pamper yourself - this is the place to go! They treat you like a VIP. I wish I could give 6 stars!
Basia K.
22 Sep 2017
REPORT
☆☆☆☆☆
REPORT
LOVE IT! I'm new to the neighborhood and have been searching for a one stop shop for all my beauty needs. First, I tried the mani/pedi and the service. Soledad was amazing so I decided to try hair and... Read More
LOVE IT! I'm new to the neighborhood and have been searching for a one stop shop for all my beauty needs. First, I tried the mani/pedi and the service. Soledad was amazing so I decided to try hair and makeup at the salon. Julz did my hair and makeup and I left feeling like a princess. She was very knowledgeable and knew/did EXACTLY what I was going for in terms of look. Beauty isn't cheap (especially in neighborhoods like LIC) so those who expect to pay here what they pay in some regular salon are a bit out of their element. My next step is trying a glaze on my virgin hair (I haven't colored my hair in about 8 years after some horrific experiences). So lets see how that goes. :) Read Less
Natalie L.
16 Sep 2017
REPORT
☆☆☆☆☆
REPORT
I received a GEL MANI the day before my wedding. That was 15 days ago -- I went surfing, ziplining, did DIY wedding flowers and more. Not a single chip. The technician was super sweet & thorough. Will... Read More
I received a GEL MANI the day before my wedding. That was 15 days ago -- I went surfing, ziplining, did DIY wedding flowers and more. Not a single chip. The technician was super sweet & thorough. Will definitely be back. Read Less
Angie Cauchi
8 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Fab service been coming here snice Giay opened i been happy everytime i have been as long as she open i keep going back xx
Hannah Thalha-Steel
13 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Lovely lady,fitted me in last minute when I rang for an appointment on a Saturday morning. Reasonable prices!
Jessie D.
8 Aug 2017
REPORT
☆☆☆☆☆
REPORT
I walked in for a mani/pedi and was astonished at how beautiful this space is. I think the Luxy is for luxurious which this place is for sure. The owner Nichole greeted me and made me feel at home...... Read More
I walked in for a mani/pedi and was astonished at how beautiful this space is. I think the Luxy is for luxurious which this place is for sure. The owner Nichole greeted me and made me feel at home... champs and all. My hands and feet look and feel great. Thank you for the above and beyond service. Will definitely come back. Check this gem out, you won't be disappointed. A++++++ Read Less
Ilya Skalin
5 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Clean and stylish place. Don't know another beauty salon of this level in Long Island City. Their staff was very professional and a lady who worked with me was courteous and attentive to details. Woul... Read More
Clean and stylish place. Don't know another beauty salon of this level in Long Island City. Their staff was very professional and a lady who worked with me was courteous and attentive to details. Would definetely recommend. Read Less
Jessica Yeates-Roque
12 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Would definitely recommend. My mum & I have been going to see Giay since she opened Top Tips & before when she worked elsewhere. She can always fit us in even without an appointment. Excellent nail t... Read More
Would definitely recommend. My mum & I have been going to see Giay since she opened Top Tips & before when she worked elsewhere. She can always fit us in even without an appointment. Excellent nail technician who is very friendly & welcoming. Quick and precise. Can do almost anything you ask for. Big thumbs up from me! Read Less
H N.
5 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Beware of shady service and mediocre quality. I chose this spa for a group mani/pedi the day before my wedding because they said they had no problems doing groups of people, and also offered my group ... Read More
Beware of shady service and mediocre quality. I chose this spa for a group mani/pedi the day before my wedding because they said they had no problems doing groups of people, and also offered my group complimentary drinks & snacks during the service. The whole thing was booked months in advance and confirmed (twice!) the week of. This is what happened next:+ 2 hours before the day of service they said they wouldn't be able to fulfill the reservation. + After some convincing, they promised to make the reservation work. + At the end of the appointment when settling the bill, they snuck in a $50 fee for the drinks/food that they initially offered for free. + No apologies and lots of hostility throughout service, especially when we pushed back on the fee (which we ultimately paid). There are better salons in the area-- you'll get a longer lasting mani/pedi (plus shoulder massage, foot and hand massages which were not included here) for $20 cheaper.____UPDATE 7/24Editing to say that the manager's response affirms poor review. Read Less
Dionne Ford
2 Jul 2017
REPORT
☆☆☆☆☆
REPORT
My mum and I have been customers here for over a year . We were regularly spending £30 every 3 weeks each . We were very loyal customers. We appreciate the lady was there on her own , but to be bookin... Read More
My mum and I have been customers here for over a year . We were regularly spending £30 every 3 weeks each . We were very loyal customers. We appreciate the lady was there on her own , but to be booking appointments and then watching other people be served before us and keep us waiting was not professional ! Read Less
Hiliary Pownall
14 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Great place for a mani/pedi! Calm atmosphere and helpful staff.
Christine P.
16 May 2017
REPORT
☆☆☆☆☆
REPORT
Just got here. No one at the front desk. And the two nail attendants ignored me as I walked in. Not a great start. The woman who came after me got served water while waiting. Literally everyone in... Read More
Just got here. No one at the front desk. And the two nail attendants ignored me as I walked in. Not a great start. The woman who came after me got served water while waiting. Literally everyone in here but me was offered a drink, one woman has a mimosa!
My nails turned out nice, but it was way too expensive for the service I experienced. The patron next toe received a massage, I didn't! And she paid for the same basic manicure I did. Very odd how the different technicians provide different service.Read Less
Christine P.
15 May 2017
REPORT
☆☆☆☆☆
REPORT
Just visited here. No one was at the front desk when I arrived. And the two nail attendants ignored me as I walked in. Not a great start. The woman who came after me got served water while waiting.... Read More
Just visited here. No one was at the front desk when I arrived. And the two nail attendants ignored me as I walked in. Not a great start. The woman who came after me got served water while waiting. Literally everyone in here, but me was offered a drink, one woman had a mimosa! My nails turned out nice, but it was way too expensive for the service I experienced. The patron next to me received a massage, I didn't! And she paid for the same basic manicure I did. Very odd how the different technicians provide different service. Read Less
Helena H.
29 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Absolutely love this place! Unexpected surprise!!! Nicole has a great taste in everything! Marina who did my pedi and mani was so friendly and sweet. She made me feel so comfortable that I even fell a... Read More
Absolutely love this place! Unexpected surprise!!! Nicole has a great taste in everything! Marina who did my pedi and mani was so friendly and sweet. She made me feel so comfortable that I even fell asleep! This place is so clean, hygienic and stylish! I live in fidi, but I will definitely come back here again! Read Less
Adrienne T.
28 Apr 2017
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☆☆☆☆☆
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Been here once and I'm never going anywhere else! Beautiful space, clean as a new museum, wonderful service...offer you champagne, coffee, tea and mini iPads and charging stations at your finger tips.... Read More
Been here once and I'm never going anywhere else! Beautiful space, clean as a new museum, wonderful service...offer you champagne, coffee, tea and mini iPads and charging stations at your finger tips. In Manhattan you'd be paying a sizable premium but a pedi is... Wait for it.... Only $30! If you like crazy weird nontraditional colors you may be disappointed by the selection as it's on the smaller side but if you are a no-nonsense lady and prefer the classics you are covered as the selection is beautiful. They also have some high end designer polishes if you are into that (extra $5) but I got their own brand. Read Less
Frances Maunder
19 Apr 2017
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☆☆☆☆☆
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Shellac polish really good lasts about 3weeks. I have had my nails done several times and very pleased with them. Would definitely recommend this salon.
Ellie Heggie
21 Mar 2017
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☆☆☆☆☆
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Charles styled my hair and did my makeup for my wedding reception on Saturday. I didn't do a trial so was nervous at how things would turn out. But wow! Am I glad I went to him! He did an incredible j... Read More
Charles styled my hair and did my makeup for my wedding reception on Saturday. I didn't do a trial so was nervous at how things would turn out. But wow! Am I glad I went to him! He did an incredible job with both hair and makeup. Very detail oriented and creative professional! I will definitely come back!!Read Less
El Heg
21 Mar 2017
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☆☆☆☆☆
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Charles styled my hair and did my makeup for my wedding reception on Saturday. I didn't do a trial so was nervous at how things would turn out. But wow! Am I glad I went to him! He did an incredible j... Read More
Charles styled my hair and did my makeup for my wedding reception on Saturday. I didn't do a trial so was nervous at how things would turn out. But wow! Am I glad I went to him! He did an incredible job with both hair and makeup. Very detail oriented and creative professional! I will definitely come back!!Read Less
Jamie O.
18 Mar 2017
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☆☆☆☆☆
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I was running a little late and I called ahead. Everyone was super sweet and accommodating. They weren't the least bit upset that I was late. In fact I was pleasantly greeted with a glass of water an... Read More
I was running a little late and I called ahead. Everyone was super sweet and accommodating. They weren't the least bit upset that I was late. In fact I was pleasantly greeted with a glass of water and my coat was hung up for me. Charles did my updo and he was absolutely amazing!! He channeled exactly what I was wanted by asking just a few questions. This was my first time there and I would definitely go back again!! Read Less
e v.
17 Mar 2017
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☆☆☆☆☆
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Recently had my make-up done here for my baby shower. Not only did my makeup look amazing in the pictures, but I walked out feeling like a brand new lady! Kudos to Charlie for being a true artist and ... Read More
Recently had my make-up done here for my baby shower. Not only did my makeup look amazing in the pictures, but I walked out feeling like a brand new lady! Kudos to Charlie for being a true artist and who runs a luxurious and wonderful establishment in LIC. Elena Read Less
Ursula M.
11 Mar 2017
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☆☆☆☆☆
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Great place. I've been lots of times for brilliant and reasonably priced manicures. I am always looked after by the lovely staff and Nicole. A great addition to LIC.
Lucy J.
16 Jan 2017
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☆☆☆☆☆
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*Great service, they take their time doing your nails. *They ran a December deal $35 for mani pedi, please have this deal again! *Free drinks! (champagne, lemon water, coffee...etc).*They have their o... Read More
*Great service, they take their time doing your nails. *They ran a December deal $35 for mani pedi, please have this deal again! *Free drinks! (champagne, lemon water, coffee...etc).*They have their own brand of nail polish, it's comparable to Essie and O.P.I.*Interior decoration is on point. Everything is new and clean. *Friendly staff Read Less
Michelle Ambrose
21 Dec 2016
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☆☆☆☆☆
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The entire place is top notch! Manicures last forever and my cuticles have never looked better. They are also really good with small children. My daughter loves to go there and even plays Miss Nich... Read More
The entire place is top notch! Manicures last forever and my cuticles have never looked better. They are also really good with small children. My daughter loves to go there and even plays Miss Nichole when we get home. Read Less
Celyn Proctor
17 Dec 2016
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☆☆☆☆☆
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No point in making an appointment when they serve other clients first making me and my grandmother wait over half an hour, absolutely fuming at the way we were spoken to! Never again would I go there!
Jen H.
11 Dec 2016
REPORT
☆☆☆☆☆
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Service and ambiance of a luxury salon. Staff like family. Affordable price point. Shayla's manicures last for 2 weeks and they don't chip. Pedicures last until you take it off. Charles did my hair an... Read More
Service and ambiance of a luxury salon. Staff like family. Affordable price point. Shayla's manicures last for 2 weeks and they don't chip. Pedicures last until you take it off. Charles did my hair and make up for my engagement shoot and wedding. Was my 'therapist' for my family drama on my wedding day. His experience is with red carpet events and that's exactly what I looked like on my special day. I will book all my mani/pedi, hair and make up appts at this local salon and never need to look outside my neighborhood of LIC for these services again. Read Less
Katy L.
10 Dec 2016
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☆☆☆☆☆
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I came to luxy lady for the second time. I had Shayla and she remembered me from 3 months (I live out of state). She remembered how I liked my hair and understood exactly what I wanted. She put my ext... Read More
I came to luxy lady for the second time. I had Shayla and she remembered me from 3 months (I live out of state). She remembered how I liked my hair and understood exactly what I wanted. She put my extensions is and styled them perfectly. I will be back New Years Eve, booked my appointment today! Read Less
Shelley C.
28 Nov 2016
REPORT
☆☆☆☆☆
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I called to see if they had any availability for 2 - one regular manicure and one regular pedicure. I was put on hold twice and talked to 2 different women. Both of which sounded flustered and said th... Read More
I called to see if they had any availability for 2 - one regular manicure and one regular pedicure. I was put on hold twice and talked to 2 different women. Both of which sounded flustered and said they were booked solid for the day and couldn't accommodate us.I decided to show up alone any way to see if maybe they could squeeze one person in instead of two. I was shocked to see that the place was completely empty. I asked if they had time for one regular manicure and the lady said yes and got to work. I chose my color and it was a fine, normal manicure. I was the only one in the entire nail side of the salon. All the rest of the fingernail stations and pedicure stations were completely empty. It was a big strange being alone in a nail salon because I'm used to having lots of people inside. Maybe it was a sign.Overall my experience was fine. All the staff in the salon was speaking Spanish to each other during my visit. The staff were also just hanging out since there were no other clients inside. That seemed a bit unprofessional. Still in shock that they claimed they were booked solid for the day yet they were just goofing around. How do they make money then?$20 for a regular manicure which isn't too bad. A little on the expensive side in my opinion. My nail color actually started cracking and chipping only 5 days after my visit. Would I go back? No. Read Less
Joe Rhodes
19 Nov 2016
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☆☆☆☆☆
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Sooo happy I found this nail bar :) fabulous nails every time! Friendly, great special offers & parking too! :)
Brittany G.
13 Nov 2016
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☆☆☆☆☆
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A lovely place to get a pedicure! The decor is feminine and stylish and the staff is so friendly and accommodating. I was offered a drink within 1 minute of entering the salon and I chose champagne fo... Read More
A lovely place to get a pedicure! The decor is feminine and stylish and the staff is so friendly and accommodating. I was offered a drink within 1 minute of entering the salon and I chose champagne for a true pampering experience. There are also iPads for you you use while you get your pedi.This salon uses very sanitary techniques for nail care like wearing gloves while doing services and also tearing open a new pouch of tools for each service.I will come back! Seems like a fun place to come with friends.Minus one star for a narrow selection of nail colors. Read Less
Theresa X.
28 Aug 2016
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☆☆☆☆☆
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LOVE Charles - he did my hair and makeup for an event and everything looked perfect. I am very particular about both and have no complaints. He takes his time and is super detailed which i appreciate,... Read More
LOVE Charles - he did my hair and makeup for an event and everything looked perfect. I am very particular about both and have no complaints. He takes his time and is super detailed which i appreciate, just make sure you give yourself enough time - my hair and makeup took about 3 hours but well worth it!i am definitely coming here from now on anytime i have an event.the salon is also pretty and spacious - happy that they have outlets everywhere to charge your phone :) Read Less
Natasha L.
21 Aug 2016
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☆☆☆☆☆
REPORT
I have been searching for a good nail salon since we moved to LIC in January. Up until yesterday, I had been going to my tried and true salon in Chelsea where I had been going for years, as I've foun... Read More
I have been searching for a good nail salon since we moved to LIC in January. Up until yesterday, I had been going to my tried and true salon in Chelsea where I had been going for years, as I've found most of the salons in LIC to be underwhelming. After yesterday's experience, I am happy to say my search has ended! From the classy, modern, and chic decor to the champagne and top-notch service, Nichole has really thought of everything in creating this gem of a salon. My girlfriend and I had such a lovely experience. I tried one their Luxy Lady brand vegan polishes, which is holding up great so far (regular manicures typically chip in less than 24 hours for me....always). They also have some amazing colors by designer brands such as Tom Ford and D&G, which I can't wait to try out this Fall. Last, but not least, I was expecting their prices to be high given the luxurious atmosphere and experience, but I was surprised by how fair they are. You certainly get what you pay for and then some. I can't wait to go back! Read Less