34 Reviews

Anne Nails

Queens, New York
Reviews
NValdez
22 May 2022
REPORT
I hate leaving bad reviews but I think I have to do it this time to help other customers like me. $91 is not worth it with the service and treatment that they can provide their customers. This is my f... Read More
I hate leaving bad reviews but I think I have to do it this time to help other customers like me. $91 is not worth it with the service and treatment that they can provide their customers. This is my first time having my nails done on this nail salon and it will be my last. I usually get a gel manicure and it’s my first time to get acrylic nails with nail art, I don’t really mind the price and the wait times because I understand that this type of service is time consuming and nail art is not easy for everyone. The first lady who worked on my nails is okay at first, I told her that it’s going to be my first time to have acryllic. I showed her the length and design that I want, she asked me if I want it to be round and I said yes. I felt uncomfortable because we are having issues communicating, I tried my best to speak to her and trust her that she understands. She asked me to relax my hands so she can work on it but it’s hard when you are not comfortable, she always talks with her co-worker and they speaks spanish each time and would look at my nails and laugh. They did the same thing 3 times and I chose to ignore it, each time I say thank you to her she ignores me and smirk. I’m not a difficult customer to deal with, I appreciate each effort that’s given to me but they chose to be rude and talk behind my back because they thought I’m not the type who will make a scene. The first lady called “Lin” to continue and apply the polish on my nails, I thought they understand that I want my nails to be round and they aren’t done yet. She even confirmed and told Lin that I want my nails to be round until I showed Lin the design and she said that my acrylics aren’t round for it, the first lady changed her statement and said I want it to be square. I know shapes, I’m not stupid and the first design that I showed her is just to guide her with the length that I want, now it feels like they are blaming me that failed to communicate when I went to the salon prepared to make their job easier. Lin is annoyed that she have to shape my nails again, then she asked if I’m chinese and I said I’m not. I don’t understand why is it important to ask for the race or background until I realized that she is asking to see if I will understand chinese coz she did the same thing to me she is talking to her colleague and I can feel that she is complaining and annoyed. She is not fluent and I understand that, but each time she wants me to do something she will pull my finger with force and make it straight. When she saw the design I told her that she doesn’t have to do it exactly as on the image but something close to it is totally fine with me. I made adjustments depending on the sticker and tools that she have but while she’s doing it she made me feel like she is in a hurry and continues to talk in chinese with her colleague. While we’re almost done with my nails she yelled with sighs deeply. I didn’t mind that the lines aren’t straight and she missed to apply polish on some parts of my nails. I know that’s it’s a busy day for them and I’m not expecting that their hands are steady after working with a lot of customers but what I don’t understand is their bad customer service, racial profiling and talking in their native language laughing. I failed to get the name of the first lady who worked on my nails because I can’t wait to get out of that place as soon as possible. I went their to relax after a long week of work and treat myself but that is what I got from the salon. I don’t recommend them at all! The price is not worth it for the result and the treatment that I got from them. For me, I rather pay $100 with no hesitation even if the result is not perfect if I was given the right treatment and good customer service. To the owner of the salon, please train your employees on how not to judge someone based on the color of their skin and their background. This is a diverse state and there is nothing wrong if you are proud of your native language but to laugh and give an insulting look to any customer won’t help your business grow. Read Less
Review Image
ruth cevallos
4 Jul 2018
REPORT
super overpriced and they take a really long time to do your nails.
Gina Bucchiano
31 May 2018
REPORT
This place needs a makeover!!! Needs paint and a good cleaning. I would give 4 stars to the women who did my nails...she kept looking at the time and had no personality.
liad zayit
21 Feb 2018
REPORT
Everyone was very rude. I paid $26 for gel nail polish and it started chipping the next day. I won’t be going back.
Megan L.
21 Feb 2018
REPORT
Have no idea why this place has such bad reviews. This place has always been fair and given good service. I smudged my own manicure and the lady offered to redo it for me. Great nice quaint little nai... Read More
Have no idea why this place has such bad reviews. This place has always been fair and given good service. I smudged my own manicure and the lady offered to redo it for me. Great nice quaint little nail salon in the neighborhood, and definitely one I'd recommend. Read Less
Esther Z.
22 Dec 2017
REPORT
Came in for a manicure rude elderly owner of the shop didn't even look up at me, yelled at the lady in the back to come get me. The woman was eating her breakfast so I told her I'd wait. Finally sat d... Read More
Came in for a manicure rude elderly owner of the shop didn't even look up at me, yelled at the lady in the back to come get me. The woman was eating her breakfast so I told her I'd wait. Finally sat down to get my nails done, very rough cut cuticles too deep where it hurt every time. Nails came out looking okay. Next day comes along and my middle finger hurts like crazy and is swollen where the cuticle area is. Definitely have an infection from this salon. I don't know if they just don't clean their supplies or whatever it is, but I'm never coming back here again. Read Less
Vanesha J.
15 Oct 2017
REPORT
I walked in here at 7:15, it closed at 8pm, Angelica did my nails. She was a sweetheart and really great! I'll definitely come back again!
Bee J.
23 Sep 2017
REPORT
The convenient location is the only reason I stopped in. Overpriced for very mediocre service. Cuticles looked sloppy and manicure as a whole was rushed. Pedicure was similar. Staff wasn't friendly. D... Read More
The convenient location is the only reason I stopped in. Overpriced for very mediocre service. Cuticles looked sloppy and manicure as a whole was rushed. Pedicure was similar. Staff wasn't friendly. Definitely better options in Forest Hills for less money! Read Less
Kim K.
4 Jul 2017
REPORT
Take your business elsewhere. They don't deserve your money, or appreciate your patronage.  A. They don't honor appointments made in advance. On 3 separate occasions I have made an appointment for a s... Read More
Take your business elsewhere. They don't deserve your money, or appreciate your patronage.  A. They don't honor appointments made in advance. On 3 separate occasions I have made an appointment for a specific time, and they never have anyone available. Twice I waited over 30 minutes. The third time I just left in complete disgust.B. The owner is incredibly rude. If you're a walk-in she will literally act like she doesn't see you. It's unreal. No one acknowledges you've walked in the door. It's the most bizarre & obnoxious thing I've ever experienced. Read Less
Tobi Josephus
3 Jun 2017
REPORT
Manicure was rushed. Pedicure was better. You pay for location. Watch them carefully as they get careless. large street traffic.
Marisol A.
20 May 2017
REPORT
The worst pedicure of my life, the over charge me 20 for basic pedicure is ok with me but then another 25 for gel nail polish just ridiculous ladies did not use gloves Stay away from this place
D F.
19 Mar 2017
REPORT
dirty...there was a long black hair hanging from the filthy wall where I was having my manicure and the stench of chemicals hits you like a wall when you walk in...
jfpoppys
9 Mar 2017
REPORT
AWEFUL!!!! I WOULD NEVER RECOMMEND THIS PLACE! THEY WERE SO ROUGH! WAXING WAS EXTREMELY PAINFUL AND THE PEDICURE WAS ON THE SKIN INSTEAD OF THE NAILS!!!!!! DO NOT GO!!!!!
Libby F.
9 Mar 2017
REPORT
awful awful awful!!! do not go!!! the waxing was rough and the pedicure was more on the skin than the nail!!!!! they treated me horribly! never go there!!!
Bianca Paez
6 Mar 2017
REPORT
Never going back there. Way over priced. Asked for coffin shaped nails got something nothing compared. They was closing so they rushed us out ended up messing up my nail a few minutes later. Really wi... Read More
Never going back there. Way over priced. Asked for coffin shaped nails got something nothing compared. They was closing so they rushed us out ended up messing up my nail a few minutes later. Really wish I could give 0 star.Read Less
Beth D.
15 Feb 2017
REPORT
They close at 8 and wouldn't take me at 7:20 for even a regular manicure.  Don't waste your time going here.  They are dirty and rude
Tee J.
29 Jan 2017
REPORT
If I could give no stars I would. The Asian woman up front with the straight black hair is a NIGHTMARE. Rude, unwelcoming, pushy. AWFUL. The worst. She's just as nasty as they come.. DO NOT GO HERE, t... Read More
If I could give no stars I would. The Asian woman up front with the straight black hair is a NIGHTMARE. Rude, unwelcoming, pushy. AWFUL. The worst. She's just as nasty as they come.. DO NOT GO HERE, there are so many better places in Queens. Pls believe me, they are over priced, the place is outdated, like still living in the 80's. But the worst part about the place, is this woman. I pity the poor girls that work there. I can only imagine the amount of violations in there. Don't go! Read Less
AA T.
29 Jan 2017
REPORT
If I could give no stars I would. The Asian woman up front with the straight black hair is a NIGHTMARE. Rude, unwelcoming, pushy. AWFUL. The worst. She's just as nasty as they come.. DO NOT GO HERE, t... Read More
If I could give no stars I would. The Asian woman up front with the straight black hair is a NIGHTMARE. Rude, unwelcoming, pushy. AWFUL. The worst. She's just as nasty as they come.. DO NOT GO HERE, there are so many better places in Queens. Pls believe me, they are over priced, the place is outdated, like still living in the 80's. But the worst part about the place, is this woman. I pity the poor girls that work there. I can only imagine the amount of violations in there. Don't go! Read Less
Amanda R.
22 Jan 2017
REPORT
Definitely overpriced, not a luxury situation in any sense of the word. However, nothing heinous. Some staff are friendly, but mostly they just get you in and out. It's convenient, you can usually jus... Read More
Definitely overpriced, not a luxury situation in any sense of the word. However, nothing heinous. Some staff are friendly, but mostly they just get you in and out. It's convenient, you can usually just walk in if it's not a peak time. They do a sufficient job. Read Less
Michelle C.
9 Jan 2017
REPORT
My first time here was yesterday 01/08/17...I got a pedicure but the massage was lack luster. Other nail salons I'd been too had different types of pedicure offerings (levels) but this place did not p... Read More
My first time here was yesterday 01/08/17...I got a pedicure but the massage was lack luster. Other nail salons I'd been too had different types of pedicure offerings (levels) but this place did not present that too me if they have such a thing. Hence the $22 pedicure was just very basic and NO real massage. Read Less
Vanessa G.
25 Dec 2016
REPORT
I've been going here for a few months and each time they have done an excellent job on my nails. Pedicure experience is always fantastic as they pay special attention to my needs. I prefer this place ... Read More
I've been going here for a few months and each time they have done an excellent job on my nails. Pedicure experience is always fantastic as they pay special attention to my needs. I prefer this place over a few others in the area that I've visited as well. Worth my time and money. Read Less
yvette murray
17 Oct 2016
REPORT
Been going to Anne's for years never had any issues. The shop is clean, light and airy. They also have a mani/pedi special Monday, Tuesday and Wednesday.
T M.
6 Oct 2016
REPORT
I was rushed while doing a pedicure and was told to come back the next day for a french gel manicure. I came back and was completely ignored after asking how long the wait would be. I then said I know... Read More
I was rushed while doing a pedicure and was told to come back the next day for a french gel manicure. I came back and was completely ignored after asking how long the wait would be. I then said I know you rushed me out of here last night cause you close at 8 so let me know if I should go somewhere else to what she replied "up to you" shrugged, giggled and said bye (ridiculous and unprofessional at its best)... Needless to say I left and went down the street to the other nail salon where there was no wait and they are opened until 8:30pm and actually want customers. The workers in the salon are always rushing to leave and it seems they have no issue with turning away clients because they are just pure lazy. Never again! Read Less
Nic L.
8 Sep 2016
REPORT
If you don't mind being ignored by someone who you're trusting to cut your nails and cuticles, come here.  My nail aesthetician barely looked at my toes.  I was horrified.  She was SO distracted by he... Read More
If you don't mind being ignored by someone who you're trusting to cut your nails and cuticles, come here.  My nail aesthetician barely looked at my toes.  I was horrified.  She was SO distracted by her environment - people, sounds, cars, new customers - it was ridiculous . All the aestheticians are friends and they talk to each other the WHOLE time. So you think, "well it's nice for people to enjoy where they work".  Okay.  But when they are too busy talking to each other to look at what they're doing, and they're holding sharp objects, it's a problem.  I left with a bandaid (thank goodness only one!) and a bad paint job.  I won't be back. Read Less
Stefanie L.
27 Aug 2016
REPORT
Lazy, dirty, didnt do a good job on my gel mani at all. Great location but they need new people.
Tara R.
7 Jul 2016
REPORT
I'm trying to understand why I bothered making an appointment, when they refused to honor it.  I even showed up 5 minutes prior to my appointed time, but the woman I made the appointment with took a w... Read More
I'm trying to understand why I bothered making an appointment, when they refused to honor it.  I even showed up 5 minutes prior to my appointed time, but the woman I made the appointment with took a walk-in who was waiting even after I explained that I had an appointment.  They have done a decent job on my nails in the past, but the lack of customer service is unacceptable. Read Less
Aleeya Ibrahim
4 Jul 2016
REPORT
I've been going here for years along with my mom. Friendly service and most importantly clean. I'm a regular there. Located in a great location!
Sandy V.
6 Feb 2016
REPORT
Horrible! Once I stepped foot into this place, I never felt welcomed. Neither on my whole Gel Manicure session. When I finished getting my nails done, the nail color looked lumpy all over. I knew tha... Read More
Horrible! Once I stepped foot into this place, I never felt welcomed. Neither on my whole Gel Manicure session. When I finished getting my nails done, the nail color looked lumpy all over. I knew that couldn't be good. After a week they started to peel off on their own. I'm sure that wasn't supposed to happen so quickly, especially if they were Gel! First and last time coming! And I will never recommend it either. Read Less
Jarquetta E.
4 Nov 2015
REPORT
The only reason I didn't give 5 stars is because I was an idiot and didn't look at the price list before my service. The nail technician was very attentive. I felt very cared for. The space is well ma... Read More
The only reason I didn't give 5 stars is because I was an idiot and didn't look at the price list before my service. The nail technician was very attentive. I felt very cared for. The space is well maintained. I didn't have to wait for service. I just wish I didn't pay $21 for a pedicure... Because I've gotten used to NY prices. Read Less
Cristina P.
7 Aug 2015
REPORT
I've lived nearby and never really went in to see what was going on with this nail salon, I was hesitating because of the previous reviews but my overall experience was great. I went in to get a acryl... Read More
I've lived nearby and never really went in to see what was going on with this nail salon, I was hesitating because of the previous reviews but my overall experience was great. I went in to get a acrylic set and I was with Diane she did a great job! Was very patient and took her time the only thing I really didn't like was the price $42 bucks for an acrylic set well at least the nails turned out great overall good experience Read Less
Chris S.
15 Jun 2015
REPORT
I'll begin with "WOW." Typical Thursday in this neighborhood, all the girls are priming for Friday/Saturday. My regular hair/nail place was very overbooked with guys and gals doing just that -- which ... Read More
I'll begin with "WOW." Typical Thursday in this neighborhood, all the girls are priming for Friday/Saturday. My regular hair/nail place was very overbooked with guys and gals doing just that -- which is what happens when you run the one clean and respectful places in the area -- and so I had to find an alternate place just for today. I had a gift certificate for Anne's and so I walked in for the first time.The sweatshop factory style hit me first, followed by the fact that there was no discernible manager to ask about the gift certificate. The place was basically empty except for 1-2 clients and the 6-8 staffers. I still had to wait. Another woman stepped in and there was suddenly some confusion about who to take next as she pushed past me in silence and tried to shove her oversized stroller through the tiny hallway to the pedi stations. Junior started hollering as soon as she got through.Not the best first impression, but the friend who'd gifted me said she'd been going there a while, so I tried to give the place a fair chance.A woman who comes up to my elbow says "You. There. She takes you." and I proceed to the dead silence of the pedi area. The decor is frightfully dim. Most of the lights were out. I greet the manicurist and ask her name.No answer, but she directs me to the chair. "Chair now. Shoes now." When she finally does speak it's to say, "Do you want ___? That's $5 extra. Do you want ___? That's $5 extra." Because I don't believe these small grooming moments should cost over $30, I passed on all the so-called extras, which boiled this rather painful experience down to what I refer to as "Holy Thursday, Batman!" pedi -- they soak and scrub your feet, dry them off and apply paint. I have to keep reminding myself that I'd be back at my usual salon in a few days. Anyway, no big deal since this would be covered with the gift certificate, so I'd just have to cover about $5 and then the tip, right?WRONG! The little pirate waited till I was stuck in the uv drying contraption to announce she wouldn't accept the certificate. "Nonono. You pay cash. Now." She took the cash then disappeared. No change, no return to see if the work was done or to get her tip. It's not like she had another client.... It was just me and two others!I must have had an incredulous look on my face. The young girl next to me smiled and said, "I know. Where do you regularly go?" I told her and also passed the phone number of the family-owned salon down the street. "I'd actually be there now, but the lady was seriously overbooked."Though her nails were wet and freshly polished, the young lady gave them a call on the spot to make an appointment for her next grooming/spa day.On the way out I saw the staffer sitting on her little stool bowing her head over her little mani station with her hands folded in her lap. I said, "Thank you. Have a nice day." but apparently to no one since she didn't answer. Still no manager... What kind of place is this?Besides the strange service I found the place... well, just creepy! I tossed the gift certificate in the nearest trash bin. I'm never going back. Read Less
Phedra B.
9 Apr 2015
REPORT
I feel like they don't care if they get your business or not.  I didn't feel welcomed during the duration of the service. I walked in was greeted right away. After that I waited for someone to come ge... Read More
I feel like they don't care if they get your business or not.  I didn't feel welcomed during the duration of the service. I walked in was greeted right away. After that I waited for someone to come get me.  I saw a woman walk and say Mani pedicure so I responded then I was directed to the same lady as before who walked up front and said nothing. They looked clean but not the clean I like to see for a nail salon. The pedicure was very basic I think overpriced. The manicure pissed me off! She didn't clean my cuticles off my nail properly and left hang nails. When I addressed it, the person said on top I said yes. The color selection isn't that great. I went there bc I was in the neighborhood but I plan no future visits. Read Less
lesley l.
14 Jan 2015
REPORT
Out of all the bad nail salons in forest hills (which is pretty much all of them) this was the best out of the worst.. Until my last two times. I hated my nail technician who didn't acknowledge me (ex... Read More
Out of all the bad nail salons in forest hills (which is pretty much all of them) this was the best out of the worst.. Until my last two times. I hated my nail technician who didn't acknowledge me (except when it was time to pay), kept yanking my arm bc I guess I wasn't sitting close enough (but I couldn't move my seat closer) and actually huffed and clicked her tongue at me when I told her nicely if she could remove the nail polish from my fingers that she brushed on by accident. She brushed it on all my nails and after that huff I was like forget it I will fix it at home myself. One thing for bad quality work another for extremely rude customer service. If you run a business... Be at least somewhat pleasant to your paying customers. Will only do my nails in city around my job from now on. Every single nail salon on austin now officially sucks! Read Less
Gail B.
23 Sep 2014
REPORT
This place does a swell job on nails. I've been here about half a dozen times and each time I've left happy. For the past two months or so I've been on the hunt for a new nail salon. I've tried a few ... Read More
This place does a swell job on nails. I've been here about half a dozen times and each time I've left happy. For the past two months or so I've been on the hunt for a new nail salon. I've tried a few places in Forest Hills, but have continued to come back to this one. It's definitely important to have a nice mani/pedi but service is *super* crucial. If I make an appointment, I don't want to wait (like, more than 10 minutes) or be sent away. Yes, this has happened to me on countless occasions elsewhere. So far, Anne Nails seems to respect appointments. Their time is important, but so is mine. I've tried out a few different gals here, but so far Grace is my favorite. She's friendly, polite and does a great job on my nails! Go see her! Read Less
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
(718) 544-7056
7111 Austin Street
Queens New York 11375
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Anne Nails

Queens, New York
(34)
7111 Austin Street
Queens New York 11375
NValdez
22 May 2022
REPORT
I hate leaving bad reviews but I think I have to do it this time to help other customers like me. $91 is not worth it with the service and treatment that they can provide their customers. This is my f... Read More
I hate leaving bad reviews but I think I have to do it this time to help other customers like me. $91 is not worth it with the service and treatment that they can provide their customers. This is my first time having my nails done on this nail salon and it will be my last. I usually get a gel manicure and it’s my first time to get acrylic nails with nail art, I don’t really mind the price and the wait times because I understand that this type of service is time consuming and nail art is not easy for everyone. The first lady who worked on my nails is okay at first, I told her that it’s going to be my first time to have acryllic. I showed her the length and design that I want, she asked me if I want it to be round and I said yes. I felt uncomfortable because we are having issues communicating, I tried my best to speak to her and trust her that she understands. She asked me to relax my hands so she can work on it but it’s hard when you are not comfortable, she always talks with her co-worker and they speaks spanish each time and would look at my nails and laugh. They did the same thing 3 times and I chose to ignore it, each time I say thank you to her she ignores me and smirk. I’m not a difficult customer to deal with, I appreciate each effort that’s given to me but they chose to be rude and talk behind my back because they thought I’m not the type who will make a scene. The first lady called “Lin” to continue and apply the polish on my nails, I thought they understand that I want my nails to be round and they aren’t done yet. She even confirmed and told Lin that I want my nails to be round until I showed Lin the design and she said that my acrylics aren’t round for it, the first lady changed her statement and said I want it to be square. I know shapes, I’m not stupid and the first design that I showed her is just to guide her with the length that I want, now it feels like they are blaming me that failed to communicate when I went to the salon prepared to make their job easier. Lin is annoyed that she have to shape my nails again, then she asked if I’m chinese and I said I’m not. I don’t understand why is it important to ask for the race or background until I realized that she is asking to see if I will understand chinese coz she did the same thing to me she is talking to her colleague and I can feel that she is complaining and annoyed. She is not fluent and I understand that, but each time she wants me to do something she will pull my finger with force and make it straight. When she saw the design I told her that she doesn’t have to do it exactly as on the image but something close to it is totally fine with me. I made adjustments depending on the sticker and tools that she have but while she’s doing it she made me feel like she is in a hurry and continues to talk in chinese with her colleague. While we’re almost done with my nails she yelled with sighs deeply. I didn’t mind that the lines aren’t straight and she missed to apply polish on some parts of my nails. I know that’s it’s a busy day for them and I’m not expecting that their hands are steady after working with a lot of customers but what I don’t understand is their bad customer service, racial profiling and talking in their native language laughing. I failed to get the name of the first lady who worked on my nails because I can’t wait to get out of that place as soon as possible. I went their to relax after a long week of work and treat myself but that is what I got from the salon. I don’t recommend them at all! The price is not worth it for the result and the treatment that I got from them. For me, I rather pay $100 with no hesitation even if the result is not perfect if I was given the right treatment and good customer service. To the owner of the salon, please train your employees on how not to judge someone based on the color of their skin and their background. This is a diverse state and there is nothing wrong if you are proud of your native language but to laugh and give an insulting look to any customer won’t help your business grow. Read Less
Review Image
ruth cevallos
4 Jul 2018
REPORT
super overpriced and they take a really long time to do your nails.
Gina Bucchiano
31 May 2018
REPORT
This place needs a makeover!!! Needs paint and a good cleaning. I would give 4 stars to the women who did my nails...she kept looking at the time and had no personality.
liad zayit
21 Feb 2018
REPORT
Everyone was very rude. I paid $26 for gel nail polish and it started chipping the next day. I won’t be going back.
Megan L.
21 Feb 2018
REPORT
Have no idea why this place has such bad reviews. This place has always been fair and given good service. I smudged my own manicure and the lady offered to redo it for me. Great nice quaint little nai... Read More
Have no idea why this place has such bad reviews. This place has always been fair and given good service. I smudged my own manicure and the lady offered to redo it for me. Great nice quaint little nail salon in the neighborhood, and definitely one I'd recommend. Read Less
Esther Z.
22 Dec 2017
REPORT
Came in for a manicure rude elderly owner of the shop didn't even look up at me, yelled at the lady in the back to come get me. The woman was eating her breakfast so I told her I'd wait. Finally sat d... Read More
Came in for a manicure rude elderly owner of the shop didn't even look up at me, yelled at the lady in the back to come get me. The woman was eating her breakfast so I told her I'd wait. Finally sat down to get my nails done, very rough cut cuticles too deep where it hurt every time. Nails came out looking okay. Next day comes along and my middle finger hurts like crazy and is swollen where the cuticle area is. Definitely have an infection from this salon. I don't know if they just don't clean their supplies or whatever it is, but I'm never coming back here again. Read Less
Vanesha J.
15 Oct 2017
REPORT
I walked in here at 7:15, it closed at 8pm, Angelica did my nails. She was a sweetheart and really great! I'll definitely come back again!
Bee J.
23 Sep 2017
REPORT
The convenient location is the only reason I stopped in. Overpriced for very mediocre service. Cuticles looked sloppy and manicure as a whole was rushed. Pedicure was similar. Staff wasn't friendly. D... Read More
The convenient location is the only reason I stopped in. Overpriced for very mediocre service. Cuticles looked sloppy and manicure as a whole was rushed. Pedicure was similar. Staff wasn't friendly. Definitely better options in Forest Hills for less money! Read Less
Kim K.
4 Jul 2017
REPORT
Take your business elsewhere. They don't deserve your money, or appreciate your patronage.  A. They don't honor appointments made in advance. On 3 separate occasions I have made an appointment for a s... Read More
Take your business elsewhere. They don't deserve your money, or appreciate your patronage.  A. They don't honor appointments made in advance. On 3 separate occasions I have made an appointment for a specific time, and they never have anyone available. Twice I waited over 30 minutes. The third time I just left in complete disgust.B. The owner is incredibly rude. If you're a walk-in she will literally act like she doesn't see you. It's unreal. No one acknowledges you've walked in the door. It's the most bizarre & obnoxious thing I've ever experienced. Read Less
Tobi Josephus
3 Jun 2017
REPORT
Manicure was rushed. Pedicure was better. You pay for location. Watch them carefully as they get careless. large street traffic.
Marisol A.
20 May 2017
REPORT
The worst pedicure of my life, the over charge me 20 for basic pedicure is ok with me but then another 25 for gel nail polish just ridiculous ladies did not use gloves Stay away from this place
D F.
19 Mar 2017
REPORT
dirty...there was a long black hair hanging from the filthy wall where I was having my manicure and the stench of chemicals hits you like a wall when you walk in...
jfpoppys
9 Mar 2017
REPORT
AWEFUL!!!! I WOULD NEVER RECOMMEND THIS PLACE! THEY WERE SO ROUGH! WAXING WAS EXTREMELY PAINFUL AND THE PEDICURE WAS ON THE SKIN INSTEAD OF THE NAILS!!!!!! DO NOT GO!!!!!
Libby F.
9 Mar 2017
REPORT
awful awful awful!!! do not go!!! the waxing was rough and the pedicure was more on the skin than the nail!!!!! they treated me horribly! never go there!!!
Bianca Paez
6 Mar 2017
REPORT
Never going back there. Way over priced. Asked for coffin shaped nails got something nothing compared. They was closing so they rushed us out ended up messing up my nail a few minutes later. Really wi... Read More
Never going back there. Way over priced. Asked for coffin shaped nails got something nothing compared. They was closing so they rushed us out ended up messing up my nail a few minutes later. Really wish I could give 0 star.Read Less
Beth D.
15 Feb 2017
REPORT
They close at 8 and wouldn't take me at 7:20 for even a regular manicure.  Don't waste your time going here.  They are dirty and rude
Tee J.
29 Jan 2017
REPORT
If I could give no stars I would. The Asian woman up front with the straight black hair is a NIGHTMARE. Rude, unwelcoming, pushy. AWFUL. The worst. She's just as nasty as they come.. DO NOT GO HERE, t... Read More
If I could give no stars I would. The Asian woman up front with the straight black hair is a NIGHTMARE. Rude, unwelcoming, pushy. AWFUL. The worst. She's just as nasty as they come.. DO NOT GO HERE, there are so many better places in Queens. Pls believe me, they are over priced, the place is outdated, like still living in the 80's. But the worst part about the place, is this woman. I pity the poor girls that work there. I can only imagine the amount of violations in there. Don't go! Read Less
AA T.
29 Jan 2017
REPORT
If I could give no stars I would. The Asian woman up front with the straight black hair is a NIGHTMARE. Rude, unwelcoming, pushy. AWFUL. The worst. She's just as nasty as they come.. DO NOT GO HERE, t... Read More
If I could give no stars I would. The Asian woman up front with the straight black hair is a NIGHTMARE. Rude, unwelcoming, pushy. AWFUL. The worst. She's just as nasty as they come.. DO NOT GO HERE, there are so many better places in Queens. Pls believe me, they are over priced, the place is outdated, like still living in the 80's. But the worst part about the place, is this woman. I pity the poor girls that work there. I can only imagine the amount of violations in there. Don't go! Read Less
Amanda R.
22 Jan 2017
REPORT
Definitely overpriced, not a luxury situation in any sense of the word. However, nothing heinous. Some staff are friendly, but mostly they just get you in and out. It's convenient, you can usually jus... Read More
Definitely overpriced, not a luxury situation in any sense of the word. However, nothing heinous. Some staff are friendly, but mostly they just get you in and out. It's convenient, you can usually just walk in if it's not a peak time. They do a sufficient job. Read Less
Michelle C.
9 Jan 2017
REPORT
My first time here was yesterday 01/08/17...I got a pedicure but the massage was lack luster. Other nail salons I'd been too had different types of pedicure offerings (levels) but this place did not p... Read More
My first time here was yesterday 01/08/17...I got a pedicure but the massage was lack luster. Other nail salons I'd been too had different types of pedicure offerings (levels) but this place did not present that too me if they have such a thing. Hence the $22 pedicure was just very basic and NO real massage. Read Less
Vanessa G.
25 Dec 2016
REPORT
I've been going here for a few months and each time they have done an excellent job on my nails. Pedicure experience is always fantastic as they pay special attention to my needs. I prefer this place ... Read More
I've been going here for a few months and each time they have done an excellent job on my nails. Pedicure experience is always fantastic as they pay special attention to my needs. I prefer this place over a few others in the area that I've visited as well. Worth my time and money. Read Less
yvette murray
17 Oct 2016
REPORT
Been going to Anne's for years never had any issues. The shop is clean, light and airy. They also have a mani/pedi special Monday, Tuesday and Wednesday.
T M.
6 Oct 2016
REPORT
I was rushed while doing a pedicure and was told to come back the next day for a french gel manicure. I came back and was completely ignored after asking how long the wait would be. I then said I know... Read More
I was rushed while doing a pedicure and was told to come back the next day for a french gel manicure. I came back and was completely ignored after asking how long the wait would be. I then said I know you rushed me out of here last night cause you close at 8 so let me know if I should go somewhere else to what she replied "up to you" shrugged, giggled and said bye (ridiculous and unprofessional at its best)... Needless to say I left and went down the street to the other nail salon where there was no wait and they are opened until 8:30pm and actually want customers. The workers in the salon are always rushing to leave and it seems they have no issue with turning away clients because they are just pure lazy. Never again! Read Less
Nic L.
8 Sep 2016
REPORT
If you don't mind being ignored by someone who you're trusting to cut your nails and cuticles, come here.  My nail aesthetician barely looked at my toes.  I was horrified.  She was SO distracted by he... Read More
If you don't mind being ignored by someone who you're trusting to cut your nails and cuticles, come here.  My nail aesthetician barely looked at my toes.  I was horrified.  She was SO distracted by her environment - people, sounds, cars, new customers - it was ridiculous . All the aestheticians are friends and they talk to each other the WHOLE time. So you think, "well it's nice for people to enjoy where they work".  Okay.  But when they are too busy talking to each other to look at what they're doing, and they're holding sharp objects, it's a problem.  I left with a bandaid (thank goodness only one!) and a bad paint job.  I won't be back. Read Less
Stefanie L.
27 Aug 2016
REPORT
Lazy, dirty, didnt do a good job on my gel mani at all. Great location but they need new people.
Tara R.
7 Jul 2016
REPORT
I'm trying to understand why I bothered making an appointment, when they refused to honor it.  I even showed up 5 minutes prior to my appointed time, but the woman I made the appointment with took a w... Read More
I'm trying to understand why I bothered making an appointment, when they refused to honor it.  I even showed up 5 minutes prior to my appointed time, but the woman I made the appointment with took a walk-in who was waiting even after I explained that I had an appointment.  They have done a decent job on my nails in the past, but the lack of customer service is unacceptable. Read Less
Aleeya Ibrahim
4 Jul 2016
REPORT
I've been going here for years along with my mom. Friendly service and most importantly clean. I'm a regular there. Located in a great location!
Sandy V.
6 Feb 2016
REPORT
Horrible! Once I stepped foot into this place, I never felt welcomed. Neither on my whole Gel Manicure session. When I finished getting my nails done, the nail color looked lumpy all over. I knew tha... Read More
Horrible! Once I stepped foot into this place, I never felt welcomed. Neither on my whole Gel Manicure session. When I finished getting my nails done, the nail color looked lumpy all over. I knew that couldn't be good. After a week they started to peel off on their own. I'm sure that wasn't supposed to happen so quickly, especially if they were Gel! First and last time coming! And I will never recommend it either. Read Less
Jarquetta E.
4 Nov 2015
REPORT
The only reason I didn't give 5 stars is because I was an idiot and didn't look at the price list before my service. The nail technician was very attentive. I felt very cared for. The space is well ma... Read More
The only reason I didn't give 5 stars is because I was an idiot and didn't look at the price list before my service. The nail technician was very attentive. I felt very cared for. The space is well maintained. I didn't have to wait for service. I just wish I didn't pay $21 for a pedicure... Because I've gotten used to NY prices. Read Less
Cristina P.
7 Aug 2015
REPORT
I've lived nearby and never really went in to see what was going on with this nail salon, I was hesitating because of the previous reviews but my overall experience was great. I went in to get a acryl... Read More
I've lived nearby and never really went in to see what was going on with this nail salon, I was hesitating because of the previous reviews but my overall experience was great. I went in to get a acrylic set and I was with Diane she did a great job! Was very patient and took her time the only thing I really didn't like was the price $42 bucks for an acrylic set well at least the nails turned out great overall good experience Read Less
Chris S.
15 Jun 2015
REPORT
I'll begin with "WOW." Typical Thursday in this neighborhood, all the girls are priming for Friday/Saturday. My regular hair/nail place was very overbooked with guys and gals doing just that -- which ... Read More
I'll begin with "WOW." Typical Thursday in this neighborhood, all the girls are priming for Friday/Saturday. My regular hair/nail place was very overbooked with guys and gals doing just that -- which is what happens when you run the one clean and respectful places in the area -- and so I had to find an alternate place just for today. I had a gift certificate for Anne's and so I walked in for the first time.The sweatshop factory style hit me first, followed by the fact that there was no discernible manager to ask about the gift certificate. The place was basically empty except for 1-2 clients and the 6-8 staffers. I still had to wait. Another woman stepped in and there was suddenly some confusion about who to take next as she pushed past me in silence and tried to shove her oversized stroller through the tiny hallway to the pedi stations. Junior started hollering as soon as she got through.Not the best first impression, but the friend who'd gifted me said she'd been going there a while, so I tried to give the place a fair chance.A woman who comes up to my elbow says "You. There. She takes you." and I proceed to the dead silence of the pedi area. The decor is frightfully dim. Most of the lights were out. I greet the manicurist and ask her name.No answer, but she directs me to the chair. "Chair now. Shoes now." When she finally does speak it's to say, "Do you want ___? That's $5 extra. Do you want ___? That's $5 extra." Because I don't believe these small grooming moments should cost over $30, I passed on all the so-called extras, which boiled this rather painful experience down to what I refer to as "Holy Thursday, Batman!" pedi -- they soak and scrub your feet, dry them off and apply paint. I have to keep reminding myself that I'd be back at my usual salon in a few days. Anyway, no big deal since this would be covered with the gift certificate, so I'd just have to cover about $5 and then the tip, right?WRONG! The little pirate waited till I was stuck in the uv drying contraption to announce she wouldn't accept the certificate. "Nonono. You pay cash. Now." She took the cash then disappeared. No change, no return to see if the work was done or to get her tip. It's not like she had another client.... It was just me and two others!I must have had an incredulous look on my face. The young girl next to me smiled and said, "I know. Where do you regularly go?" I told her and also passed the phone number of the family-owned salon down the street. "I'd actually be there now, but the lady was seriously overbooked."Though her nails were wet and freshly polished, the young lady gave them a call on the spot to make an appointment for her next grooming/spa day.On the way out I saw the staffer sitting on her little stool bowing her head over her little mani station with her hands folded in her lap. I said, "Thank you. Have a nice day." but apparently to no one since she didn't answer. Still no manager... What kind of place is this?Besides the strange service I found the place... well, just creepy! I tossed the gift certificate in the nearest trash bin. I'm never going back. Read Less
Phedra B.
9 Apr 2015
REPORT
I feel like they don't care if they get your business or not.  I didn't feel welcomed during the duration of the service. I walked in was greeted right away. After that I waited for someone to come ge... Read More
I feel like they don't care if they get your business or not.  I didn't feel welcomed during the duration of the service. I walked in was greeted right away. After that I waited for someone to come get me.  I saw a woman walk and say Mani pedicure so I responded then I was directed to the same lady as before who walked up front and said nothing. They looked clean but not the clean I like to see for a nail salon. The pedicure was very basic I think overpriced. The manicure pissed me off! She didn't clean my cuticles off my nail properly and left hang nails. When I addressed it, the person said on top I said yes. The color selection isn't that great. I went there bc I was in the neighborhood but I plan no future visits. Read Less
lesley l.
14 Jan 2015
REPORT
Out of all the bad nail salons in forest hills (which is pretty much all of them) this was the best out of the worst.. Until my last two times. I hated my nail technician who didn't acknowledge me (ex... Read More
Out of all the bad nail salons in forest hills (which is pretty much all of them) this was the best out of the worst.. Until my last two times. I hated my nail technician who didn't acknowledge me (except when it was time to pay), kept yanking my arm bc I guess I wasn't sitting close enough (but I couldn't move my seat closer) and actually huffed and clicked her tongue at me when I told her nicely if she could remove the nail polish from my fingers that she brushed on by accident. She brushed it on all my nails and after that huff I was like forget it I will fix it at home myself. One thing for bad quality work another for extremely rude customer service. If you run a business... Be at least somewhat pleasant to your paying customers. Will only do my nails in city around my job from now on. Every single nail salon on austin now officially sucks! Read Less
Gail B.
23 Sep 2014
REPORT
This place does a swell job on nails. I've been here about half a dozen times and each time I've left happy. For the past two months or so I've been on the hunt for a new nail salon. I've tried a few ... Read More
This place does a swell job on nails. I've been here about half a dozen times and each time I've left happy. For the past two months or so I've been on the hunt for a new nail salon. I've tried a few places in Forest Hills, but have continued to come back to this one. It's definitely important to have a nice mani/pedi but service is *super* crucial. If I make an appointment, I don't want to wait (like, more than 10 minutes) or be sent away. Yes, this has happened to me on countless occasions elsewhere. So far, Anne Nails seems to respect appointments. Their time is important, but so is mine. I've tried out a few different gals here, but so far Grace is my favorite. She's friendly, polite and does a great job on my nails! Go see her! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know