Grand LV Nails & Spa
Poughkeepsie, New York
Reviews
michelle essex
6 Jul 2018
REPORT
Today was my first time ever getting my nails done in Dutchesss county since I’ve been living here for a little over a year. My experience at first did not start off great because I felt like the guy ...
Today was my first time ever getting my nails done in Dutchesss county since I’ve been living here for a little over a year. My experience at first did not start off great because I felt like the guy was a little rude over the phone and when I came in he was a bit rude; also two ladies (who I assume where regulars since greeted him by name) that came in after me was seen before me. I was annoyed at that point but since my brother wedding is tomorrow and it wasn’t over crowded I decided to stay. Once I was seen the lady who did my sns nails and pedi was amazing. She made me feel comfortable and did a really great job. I will have to say I was impressed on how clean and nice it looked on the inside. I’m not so sure if I will come back due to the lack of good customer service that I experience today; and allowing two people to jump in front of me.
Kim Ashcraft
19 Jun 2018
REPORT
I get my nails done by Dee, who always does a fantastic job.
The only thing that is frustrating, is that even with an appointment you can wait up to 45 mins. I now call ahead, so I know if there i...
I get my nails done by Dee, who always does a fantastic job.
The only thing that is frustrating, is that even with an appointment you can wait up to 45 mins. I now call ahead, so I know if there is an issue.
Michael Zebrowski
11 Jun 2018
REPORT
They are terribly rude, unprofessional, and have been fined by the township for unsanitary practices. DO NOT SPEND YOUR MONEY HERE! Consider yourself warned...
Amber Relyea
1 Jun 2018
REPORT
Johnny is THE man for eyebrows. He can fix whatever anyone else screwed up. All other salons take off too much of my eyebrows and some leave them uneven. He has repaired other's mistakes, now they ar...
Johnny is THE man for eyebrows. He can fix whatever anyone else screwed up. All other salons take off too much of my eyebrows and some leave them uneven. He has repaired other's mistakes, now they are full, perfectly shaped and even. I will only allow him to work on me now.
Heather Knapp
11 May 2018
REPORT
Tio is my guy! Always love my nails when he does them. Wait for him...he's the best!!
And get your pedicures from Maria. She is the best! Plus u can have a cup of coffee or a glass of wine while u re...
Tio is my guy! Always love my nails when he does them. Wait for him...he's the best!!
And get your pedicures from Maria. She is the best! Plus u can have a cup of coffee or a glass of wine while u relax.
Nakia Sutton
16 Mar 2018
REPORT
I love it! They do the best pedicures in Dutchess County for an affordable price! I recently had them do my nails and Tio did them perfectly! Great customer service too!
Patrice Ciardullo
12 Mar 2018
REPORT
Just got done with my nail appointment with Tio. He always takes his time to make sure my nails look nice and never disappoints. He has a very dry sense of humor which you’ll start to love and find hi...
Just got done with my nail appointment with Tio. He always takes his time to make sure my nails look nice and never disappoints. He has a very dry sense of humor which you’ll start to love and find hilarious. Definitely recommend him to everyone!
Vru S.
11 Mar 2018
REPORT
It started with me being seated in a very uncomfortable chair for my spa pedicure, when everyone else's chair had a remote to control their massage/chair I was missing one. I got the most expensive sp...
It started with me being seated in a very uncomfortable chair for my spa pedicure, when everyone else's chair had a remote to control their massage/chair I was missing one. I got the most expensive spa pedicure and yet 'Francis ' did not offer the wine/ coffee they came with it, while the girl next to me getting basic pedi sipped on her coffee. Francis did not cut my nails, never asked me if I need to and barely filed them. Then she went at it with a grater on my soles to the point that it was painful. I get regular pedis, if I had that much dead skin it wouldn't hurt that much. No cuticles done, definitely not a 10 min massage, no timer was started. We move on to my manicure, again no cuticles and she pushes my nail bed back with her nails, gross. While filing my nails I corrected her twice as the filing was crooked, she had to ask me which side was crooked .The reason they got 2 stars, she could paint nails. Bottom line, if you still decide to go here do not go to Francis.
Frances Velazquez
28 Jan 2018
REPORT
Great experiences at the Grand LV nail salon. The nail salon is very clean, the atmosphere is calming. I feel very comfortable there. The staff is very welcoming, my husband gets his pedicures done th...
Great experiences at the Grand LV nail salon. The nail salon is very clean, the atmosphere is calming. I feel very comfortable there. The staff is very welcoming, my husband gets his pedicures done there as well. Tio is my nail Tech. Tio is very talented skilled and has lots of experience. Kim I can't say enough about her pedicures. I get a lot of compliment on my nails and feet. I highly recommend Grand LV Nails!
Maggie Keller
18 Dec 2017
REPORT
Clean salon with friendly staff who do their best to service customers in a timely and efficient manner. Have always been satisfied with services received. The owner/manager, Johnny(?), is very kind a...
Clean salon with friendly staff who do their best to service customers in a timely and efficient manner. Have always been satisfied with services received. The owner/manager, Johnny(?), is very kind and takes pride in his business. I would (and do) recommend this nail salon above all others in our area.
Holli Aruba
22 Jul 2017
REPORT
The manager is really nice. The other guy Teo is an obnoxious jerk. The rest of th staff is nice.
Dolores Peluso
16 Jul 2017
REPORT
And a 2 is generous based upon the available staff ratio to customer's. They are ALWAYS understaffed. Even when they're slow. Then you have the one wise guy who thinks he's funny, yet obnoxious and ru...
And a 2 is generous based upon the available staff ratio to customer's. They are ALWAYS understaffed. Even when they're slow. Then you have the one wise guy who thinks he's funny, yet obnoxious and rude. Got here at 5 to ll with doors open already, one nail job in progress, 3 sets of feet in the pedicure tubs, and three people waiting fot fills with only 2 worker's present, and I rest my case. The only thing that keeps me coming back is the ones that provide excellent service, and work. End result, is mngmnt stinks.
Emilie Cary
7 Jul 2017
REPORT
Horrible service! An appointment was made 4 weeks ago for a wedding party of 7 with bridal party, bride, groom, and mother of bride and grandmother... showed up for appointment at 7pm and now 9:01 and...
Horrible service! An appointment was made 4 weeks ago for a wedding party of 7 with bridal party, bride, groom, and mother of bride and grandmother... showed up for appointment at 7pm and now 9:01 and still half of the wedding party has not been helped or talked to, mother of the bride...they took other walk-ins while we waited for 45 mins. Water for all parties was cold and when we spoke to some of the staff, they ignored us. Manager came over and said sorry and told us they didn't have enough staff, however many of the staff that where there when we arrived left. What was suppose to be a relaxing experience 2 days before the wedding ended up being a nightmare. Half the wedding party had to leave to take the elders home then the bride had to come back for her mom. Would strongly not recommend this establishment! As two of the wedding party have been coming here and live here and never had this service before for a special occasion. Things happen in a business, but this is ridiculous!
Kaitlin Cox
2 Jul 2017
REPORT
andera552
2 Apr 2017
REPORT
Love this place. Water, coffee is available and brought to you. Appointments are available during the week only. Weekends are only walkins. Trus me, schedule an appointment or you will have a long wa...
Love this place. Water, coffee is available and brought to you. Appointments are available during the week only. Weekends are only walkins. Trus me, schedule an appointment or you will have a long wait, but worth it.
Book an Appointment
Online booking unavailable
Please call
(855) 298-1810
Business Hours
Monday
Mon
09:30AM-19:30PM
Tuesday
Tue
09:30AM-19:30PM
Wednesday
Wed
09:30AM-19:30PM
Thursday
Thu
09:30AM-19:30PM
Friday
Fri
09:30AM-19:30PM
Saturday
Sat
09:30AM-19:00PM
Sunday
Sun
11:00AM-17:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Grand LV Nails & Spa
Poughkeepsie, New York
Business Hours
Monday
09:30AM-19:30PM
Tuesday
09:30AM-19:30PM
Wednesday
09:30AM-19:30PM
Thursday
09:30AM-19:30PM
Friday
09:30AM-19:30PM
Saturday
09:30AM-19:00PM
Sunday
11:00AM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
michelle essex
6 Jul 2018
Today was my first time ever getting my nails done in Dutchesss county since I’ve been living here for a little over a year. My experience at first did not start off great because I felt like the guy ...
Today was my first time ever getting my nails done in Dutchesss county since I’ve been living here for a little over a year. My experience at first did not start off great because I felt like the guy was a little rude over the phone and when I came in he was a bit rude; also two ladies (who I assume where regulars since greeted him by name) that came in after me was seen before me. I was annoyed at that point but since my brother wedding is tomorrow and it wasn’t over crowded I decided to stay. Once I was seen the lady who did my sns nails and pedi was amazing. She made me feel comfortable and did a really great job. I will have to say I was impressed on how clean and nice it looked on the inside. I’m not so sure if I will come back due to the lack of good customer service that I experience today; and allowing two people to jump in front of me.
Kim Ashcraft
19 Jun 2018
I get my nails done by Dee, who always does a fantastic job.
The only thing that is frustrating, is that even with an appointment you can wait up to 45 mins. I now call ahead, so I know if there i...
I get my nails done by Dee, who always does a fantastic job.
The only thing that is frustrating, is that even with an appointment you can wait up to 45 mins. I now call ahead, so I know if there is an issue.
Michael Zebrowski
11 Jun 2018
They are terribly rude, unprofessional, and have been fined by the township for unsanitary practices. DO NOT SPEND YOUR MONEY HERE! Consider yourself warned...
Amber Relyea
1 Jun 2018
Johnny is THE man for eyebrows. He can fix whatever anyone else screwed up. All other salons take off too much of my eyebrows and some leave them uneven. He has repaired other's mistakes, now they ar...
Johnny is THE man for eyebrows. He can fix whatever anyone else screwed up. All other salons take off too much of my eyebrows and some leave them uneven. He has repaired other's mistakes, now they are full, perfectly shaped and even. I will only allow him to work on me now.
Heather Knapp
11 May 2018
Tio is my guy! Always love my nails when he does them. Wait for him...he's the best!!
And get your pedicures from Maria. She is the best! Plus u can have a cup of coffee or a glass of wine while u re...
Tio is my guy! Always love my nails when he does them. Wait for him...he's the best!!
And get your pedicures from Maria. She is the best! Plus u can have a cup of coffee or a glass of wine while u relax.
Nakia Sutton
16 Mar 2018
I love it! They do the best pedicures in Dutchess County for an affordable price! I recently had them do my nails and Tio did them perfectly! Great customer service too!
Patrice Ciardullo
12 Mar 2018
Just got done with my nail appointment with Tio. He always takes his time to make sure my nails look nice and never disappoints. He has a very dry sense of humor which you’ll start to love and find hi...
Just got done with my nail appointment with Tio. He always takes his time to make sure my nails look nice and never disappoints. He has a very dry sense of humor which you’ll start to love and find hilarious. Definitely recommend him to everyone!
Vru S.
11 Mar 2018
It started with me being seated in a very uncomfortable chair for my spa pedicure, when everyone else's chair had a remote to control their massage/chair I was missing one. I got the most expensive sp...
It started with me being seated in a very uncomfortable chair for my spa pedicure, when everyone else's chair had a remote to control their massage/chair I was missing one. I got the most expensive spa pedicure and yet 'Francis ' did not offer the wine/ coffee they came with it, while the girl next to me getting basic pedi sipped on her coffee. Francis did not cut my nails, never asked me if I need to and barely filed them. Then she went at it with a grater on my soles to the point that it was painful. I get regular pedis, if I had that much dead skin it wouldn't hurt that much. No cuticles done, definitely not a 10 min massage, no timer was started. We move on to my manicure, again no cuticles and she pushes my nail bed back with her nails, gross. While filing my nails I corrected her twice as the filing was crooked, she had to ask me which side was crooked .The reason they got 2 stars, she could paint nails. Bottom line, if you still decide to go here do not go to Francis.
Frances Velazquez
28 Jan 2018
Great experiences at the Grand LV nail salon. The nail salon is very clean, the atmosphere is calming. I feel very comfortable there. The staff is very welcoming, my husband gets his pedicures done th...
Great experiences at the Grand LV nail salon. The nail salon is very clean, the atmosphere is calming. I feel very comfortable there. The staff is very welcoming, my husband gets his pedicures done there as well. Tio is my nail Tech. Tio is very talented skilled and has lots of experience. Kim I can't say enough about her pedicures. I get a lot of compliment on my nails and feet. I highly recommend Grand LV Nails!
Maggie Keller
18 Dec 2017
Clean salon with friendly staff who do their best to service customers in a timely and efficient manner. Have always been satisfied with services received. The owner/manager, Johnny(?), is very kind a...
Clean salon with friendly staff who do their best to service customers in a timely and efficient manner. Have always been satisfied with services received. The owner/manager, Johnny(?), is very kind and takes pride in his business. I would (and do) recommend this nail salon above all others in our area.
Holli Aruba
22 Jul 2017
The manager is really nice. The other guy Teo is an obnoxious jerk. The rest of th staff is nice.
Dolores Peluso
16 Jul 2017
And a 2 is generous based upon the available staff ratio to customer's. They are ALWAYS understaffed. Even when they're slow. Then you have the one wise guy who thinks he's funny, yet obnoxious and ru...
And a 2 is generous based upon the available staff ratio to customer's. They are ALWAYS understaffed. Even when they're slow. Then you have the one wise guy who thinks he's funny, yet obnoxious and rude. Got here at 5 to ll with doors open already, one nail job in progress, 3 sets of feet in the pedicure tubs, and three people waiting fot fills with only 2 worker's present, and I rest my case. The only thing that keeps me coming back is the ones that provide excellent service, and work. End result, is mngmnt stinks.
Emilie Cary
7 Jul 2017
Horrible service! An appointment was made 4 weeks ago for a wedding party of 7 with bridal party, bride, groom, and mother of bride and grandmother... showed up for appointment at 7pm and now 9:01 and...
Horrible service! An appointment was made 4 weeks ago for a wedding party of 7 with bridal party, bride, groom, and mother of bride and grandmother... showed up for appointment at 7pm and now 9:01 and still half of the wedding party has not been helped or talked to, mother of the bride...they took other walk-ins while we waited for 45 mins. Water for all parties was cold and when we spoke to some of the staff, they ignored us. Manager came over and said sorry and told us they didn't have enough staff, however many of the staff that where there when we arrived left. What was suppose to be a relaxing experience 2 days before the wedding ended up being a nightmare. Half the wedding party had to leave to take the elders home then the bride had to come back for her mom. Would strongly not recommend this establishment! As two of the wedding party have been coming here and live here and never had this service before for a special occasion. Things happen in a business, but this is ridiculous!
Kaitlin Cox
2 Jul 2017
andera552
2 Apr 2017
Love this place. Water, coffee is available and brought to you. Appointments are available during the week only. Weekends are only walkins. Trus me, schedule an appointment or you will have a long wa...
Love this place. Water, coffee is available and brought to you. Appointments are available during the week only. Weekends are only walkins. Trus me, schedule an appointment or you will have a long wait, but worth it.
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