28 Reviews

Pineapple Day Spa

Pine Bush, New York
Reviews
Denisee Martin
28 Jun 2018
REPORT
I had the same reaction as another customer after getting the Nova-Lash eyelash extensions. As the other customer I had worn them many times before and had zero problems. My husband made the appoint... Read More
I had the same reaction as another customer after getting the Nova-Lash eyelash extensions. As the other customer I had worn them many times before and had zero problems. My husband made the appointment for me as a gift. First I will say the woman performing the service was friendly and very professional. I have no problem with her. However the services were beyond horrible. As the other customer stated I could feel something was wrong within a day. Upon closer inspection with a 10x magnifying mirror I noticed that clumps of 3 to 4 extensions were glued together. The glue was also randomly clumped on lashes not even having an extension placed on them. A few days later both the outer lids of my eyes became sore. I then noticed the extensions were glued directly to the lid on the outer edges of both my eyes. Extensions in the middle of my eye were glued to 2 or 3 lashes causing them to twist as the other lashes grew out or fell out naturally. The technician gluing the lashes directly to my skin caused me to incur ingrown eyelashes on both lids and a stye. These lashes needed to be removed immediately (NOT by Pineapple Day Spa!) This technician is NOT a certified tech with Nova-Lash as I checked with Nova-Lash after the fact. Another issue which made me unhappy is they advertise a $50 "credit" for first time and when my husband booked the appointment he was told it would be $150, however when I went to pay it was $200 since it was a weekend. If the people booking your appointments aren't aware of your policies then I guess the eyelash tech is not the only one who does not know what she is doing. I will be going back to Eye Love Lash from now on. Read Less
Karen Chiocchi
11 Jun 2018
REPORT
I have never written a review for any business before, but I feel after my bad experience, this spa deserves one. I have had eyelash extensions over 2 years ago w/o any problems, so I wanted to try t... Read More
I have never written a review for any business before, but I feel after my bad experience, this spa deserves one. I have had eyelash extensions over 2 years ago w/o any problems, so I wanted to try them again. I got the WORST ALLERGIC REACTION EVER. I returned to the spa the following day, showing my reaction. My eyes were extremely red , irritated and very swollen. I was told by the tech I saw that I should leave them on, and give it a few days to calm down. WRONG ANSWER! I ended up at urgent care, needing a steroid pack to reduce swelling and irritation. I needed to get them removed immediately by another trained professional, who informed me that too much glue was applied, & the extensions were glued to the skin on my eyelid vs my eyelash. The technicians at this spa definitely need more training!! This just a warning to the ladies that want eyelash extensions at this spa, and if you got them here already, consider yourself very lucky!! Read Less
Yvonne Romano
3 Jun 2018
REPORT
Horror show. My daughter wanted a body wave. She paid 200 to have her hair , which was down to her butt, cut to below the shoulders with NO LAYERING. Everyone knows what layers are(except this hair dr... Read More
Horror show. My daughter wanted a body wave. She paid 200 to have her hair , which was down to her butt, cut to below the shoulders with NO LAYERING. Everyone knows what layers are(except this hair dresser), and my daughter wanted layers and a body wave. Well....after cutting nearly 20 inches off her hair they charged her for “long” hair and the hair dresser giggled the whole time saying “what good practice! I’ve never done this before!”......The following day her hair was stick straight! I was as nice as could be when I called the shop. The manager or whatever...asked “did she layer it?” When I tried to explain “no” she became bored....cut the conversation short and said “another body wave would ruin her hair. I can’t do anything except cut some layers”? Unbelievable . Will NEVER go back! Read Less
Chrissy King
30 May 2018
REPORT
Hannah is the best! A true professional. Prices overall are on the higher side but my hair has never been healthier. I also really like the product point system they have which keeps track of how much... Read More
Hannah is the best! A true professional. Prices overall are on the higher side but my hair has never been healthier. I also really like the product point system they have which keeps track of how much money you spend and every time you go to the salon and gives you discounts to use on products and services. Nice relaxing atmosphere too Read Less
Lisa Mcdonald
18 Mar 2018
REPORT
Very pleasant clean staff accommodating for last-minute Spa prices are reasonable massage good
Cassie Johnson
4 Mar 2018
REPORT
I loved my visit to Pineapple day Spa. The staff was very sweet and Dawn made me feel super comfortable during my Hot Stone Massage. 😊
Dawn Bennett
1 Mar 2018
REPORT
Wonderful atmosphere,fantastic service with an all new mani bar and new pedicure chairs.Best spa in the valley
Mary Lesko
9 Feb 2018
REPORT
This was the best way to start my day off with a Pramasana Scalp Treatment by KAYLA! The hand massage was a FABULOUS surprise~ This treatment was so relaxing and I highly recommend it!!! Kayla also di... Read More
This was the best way to start my day off with a Pramasana Scalp Treatment by KAYLA! The hand massage was a FABULOUS surprise~ This treatment was so relaxing and I highly recommend it!!! Kayla also did a fantastic job with my blow out/styling. I left feeling like a million bucks to start my weekend~ Read Less
Raven Atria
9 Feb 2018
REPORT
Colleen is the only person my 2 year old will let cut his hair. She is always so caring and gives a great cut for the entire family.
Maria C.
7 Feb 2018
REPORT
Anyone thinking about booking here for prom should read this...My sister went here for prom last year and she brought a picture with her of the hair she wanted ( an half up done with French braids not... Read More
Anyone thinking about booking here for prom should read this...My sister went here for prom last year and she brought a picture with her of the hair she wanted ( an half up done with French braids not to hard, she can do it herself but wanted to get the prom experience of having your hair done) they took two hoursssss and she had to come home and fix it because it didn't look right. Then she had to rush to do her makeup and she was very upset. So if they did it in an hour like they said she would have had a better time. Just letting anyone know for prom this year. Make sure you book earlyyy since they take forever. Will be going else where this year for senior ball. Read Less
Cindy Marie Aviles
30 Jan 2018
REPORT
I received a gift certificate for Christmas 🎄 never been before. I liked that they were open on a Sunday. When I arrived and picked my shellac color sat down and my manicurist was not that sociable. ... Read More
I received a gift certificate for Christmas 🎄 never been before. I liked that they were open on a Sunday. When I arrived and picked my shellac color sat down and my manicurist was not that sociable. I went on to my pedi and was offered a drink but when finished she said I could sit as long as I wanted. Mind you, they did not dry my toes. She up and went to the back room/breakroom and was never to be seen again. The other girl next to us who was doing a pedicure on an older women was soooo nice to her customer. I found myself engaged in their conversations being that my pedi girl was quiet. I paid left her a nice tip and when I got to my car I nicked my freshly done pedi because it wasn’t dry. It was an ok experience nothing extravagant. I still have money on my gift card but don’t care to go back. Read Less
Johannah Beth
14 Jan 2018
REPORT
Dia is the BEST! Her skin treatments are my favorite anywhere. She’s able to answer any questions I have concerning my skin troubles and she’s super knowledgeable with the Dermalogica skin care line w... Read More
Dia is the BEST! Her skin treatments are my favorite anywhere. She’s able to answer any questions I have concerning my skin troubles and she’s super knowledgeable with the Dermalogica skin care line which I now love. Whatever she recommends is always spot on. Her waxing services are very thorough but nice and quick! She’s an incredibly talented makeup artist as well! I appreciate that I can go to her for these services and not have to move around to different salons. 5 stars for sure! Read Less
Meg Dildine Atwood
20 Dec 2017
REPORT
I am sorry to say that I did not have a good experience. I booked a mani pedi special, but had to remind the front desk of the special price. I was not offered gel (even at an additional cost). I ha... Read More
I am sorry to say that I did not have a good experience. I booked a mani pedi special, but had to remind the front desk of the special price. I was not offered gel (even at an additional cost). I had a large chip the following day. Today, one week later, I removed the remaining nail polish bc most had chipped away. What bothered me most was the personal chatter between my nail technician and other employees. There was even mention of a popped pimple. Not a spa experience. I am very disappointed. Read Less
Erin Arnold Payne
2 Dec 2017
REPORT
Went to Dawn tonight for a deep tissue massage ,as a person who has had numerous massages over the years from different people I must say she gives the absolute best massage. Will definitely be coming... Read More
Went to Dawn tonight for a deep tissue massage ,as a person who has had numerous massages over the years from different people I must say she gives the absolute best massage. Will definitely be coming back in the near future for another one. Thanks again Dawn it was amazing I feel great. Read Less
Lizette Pagan
5 Oct 2017
REPORT
I'm torn with this review. I've been going to this spa on & off for at least 8 years. One of the positive things I can say about this establishment is that the service team has always been talented, p... Read More
I'm torn with this review. I've been going to this spa on & off for at least 8 years. One of the positive things I can say about this establishment is that the service team has always been talented, professional, very courteous & really care about what they do for a living. It shows in their treatments. What I cannot seem to put my arms around are a combination of price & comfort aesthetics. There really is a difference in going to a spa that is separated into the hair salon... section of which you would expect to be high energy, loud, filled with vibrance & action. But when you make any other 'spa' appointment, which essentially doesn't take place in the salon, you expect it to be visually inviting, calming, soothing, quiet, peaceful, an area you can unwind in which should encourage comfort & relaxation. If I am paying for a treatment that is similar in cost to a luxury spa I expect it to feel that way. When I arrived for my evening appointment, I was immediately seated in the empty salon area. My view was an entire room of empty salon chairs, sinks, hair products, hair swatches, etc. I was the ONLY person in that section, alone. I was offered coffee, tea, water or wine. As I drank my beverage I already felt a sense of not being important enough to be sat in the visually appealing section. The therapist was great. Unfortunately the updating they're doing to the manicure/pedicure stations still has you sitting right by 2 areas that are the least appealing to anyone - the bathroom & the employee lounge/kitchen. You either get the faint aroma of sewage from the bathroom which is kept open or you get the smell of whatever they've been warming up in the microwave. If I am to pay $95, not including tip, for a spa manicure/pedicure experience, I expect it be such. On a separate note, every single time I am there, when I go to use any coupon I may have received directly from the Spa, there's a problem. Every single time. When I receive emails asking me to give the spa another chance for my business, I would expect it to be better than the last. It just continues to go backwards less the technicians who are truly exceptional. Chances are, this is my last visit. I am truly an advocate for supporting local businesses. I am hoping that the owner makes some improvements to the overall experience so that they can continue to keep local residents who would love to be able to drive down the road for a special treatment. Final suggestions, technicians should not be socializing with one another while providing luxury spa treatments. The attention should be 100% dedicated to the individual you are servicing. Conversations should not taking place between the front desk person, the technicians, the other individuals sweeping & cleaning the salon during client treatments, etc. Unfortunately my technician was constantly interrupted by everyone else at the salon who was not servicing others which was disappointing. However, she handled herself extremely well. See More Read Less
Leslie Bennett
23 Sep 2017
REPORT
The interior is beautiful and very relaxing. Everyone is always so kind and welcoming, and the massages are amazing. I love this place!
Jillian E.
9 Jun 2017
REPORT
Customer service is poor...wasn't thrilled with services provided. Not a "spa" atmosphere. Very loud, and if u get there early enough in the morning you can hear the stylists talking about other styli... Read More
Customer service is poor...wasn't thrilled with services provided. Not a "spa" atmosphere. Very loud, and if u get there early enough in the morning you can hear the stylists talking about other stylists and customers. Also when getting a pedicure it's chill time for the other workers to sit and chit chat..only 3 stars for location Read Less
Ashley Harte
20 May 2017
REPORT
My boyfriend bought me a spa package and asked numerous times if they put nails on, they said yes. We walk in the door ready for my day of "spa" and they say "no, we don't so those nails, and you can ... Read More
My boyfriend bought me a spa package and asked numerous times if they put nails on, they said yes. We walk in the door ready for my day of "spa" and they say "no, we don't so those nails, and you can get gel or shalak, but the girl who is doing your nails doesn't do those, so you're going to have to pick a regular color"... ridiculous. Then instead of mani-pedi I decided just pedi, which was sub par. The lady who did my pedi tried rushing me out the door...mind you I still ha...ve a facial to go through. So she just sits me in the back room and doesn't even tell anyone that I am here. I've been sitting here for 15 minutes and no one has even come in. A male worker here finally came in, and I had to ask him what was going on, so he went to check what was going on...needless to say, no one knew I was in here. This is embarrassing and irritating. Never coming back here again. See More Read Less
Joy DeJesus
16 May 2017
REPORT
I can't even believe that I have waited so long to ever book a spa day for myself. I don't know what I have been waiting for. Jacqueline did my facial, eyebrows and full body treatment and she was a... Read More
I can't even believe that I have waited so long to ever book a spa day for myself. I don't know what I have been waiting for. Jacqueline did my facial, eyebrows and full body treatment and she was absolutely fabulous. Dia did my waxing and she also was fabulous. Read Less
Shaina Campbell
25 Apr 2017
REPORT
I had a great experience at Pineapple Day Spa. I scheduled a facial with Dia and she was so professional and knowledgable of the products she was using. I highly recommend and I booked all of my faci... Read More
I had a great experience at Pineapple Day Spa. I scheduled a facial with Dia and she was so professional and knowledgable of the products she was using. I highly recommend and I booked all of my facials in advanced to make sure I stay on top of my skin care routine. She is also amazing at makeup and has a real talent of making you look flawless and fresh! Read Less
Sandra D.
13 Aug 2016
REPORT
While the location is beautiful and the products they use are fantastic , the service itself was not worth the price.  The facial was ok.  The deepTissue massage , on the other hand, at $100 for each ... Read More
While the location is beautiful and the products they use are fantastic , the service itself was not worth the price.  The facial was ok.  The deepTissue massage , on the other hand, at $100 for each me and my husband was a waste of money.  We have had better massages for half the price at the pop up chairs at the nail salon.  I won't be going back.  Their attitude also when they pick up the phone also is not customer service based.. Read Less
Dee C.
7 Jul 2015
REPORT
Very clean and tons of parking!  Easy to find. I had my first spray tan with Jackie and she was very informative and comforting. I have to say the website and online scheduling makes life so much easi... Read More
Very clean and tons of parking!  Easy to find. I had my first spray tan with Jackie and she was very informative and comforting. I have to say the website and online scheduling makes life so much easier. My life is very spur of the moment and I appreciate that I can schedule an appointment in the middle of the night.  I scheduled last night and got in the morning. Plus I can see what's available during the week rather than sitting on the phone trying to wheel and deal an appointment.  I am returning tomorrow for a massage and I look forward to it! Read Less
Jamie R.
18 May 2014
REPORT
I wrote a review last week and see that it still hasn't been posted. Hope this one makes it. Their website offers a 45 minute massage plus 15 free minutes for $55. The first time I went, the massage w... Read More
I wrote a review last week and see that it still hasn't been posted. Hope this one makes it. Their website offers a 45 minute massage plus 15 free minutes for $55. The first time I went, the massage was less than an hour. I didn't say anything because they only charged me $55. The next time I went and made sure to check the time and again... The massage was less than an hour. Then when I went to the front desk, they tried to charge me $75. I had to pull up the website to prove to the receptionist what I was talking about. She finally decided to credit me the difference, but I still missed out on over a half hour of massage. Very disappointed. The massage itself was decent and the receptionist was nice, but I feel like I was ripped off by false advertising. Very unprofessional!! Thought I had found a decent, local place to get a massage, but I will not be returning! Read Less
Angela H.
2 May 2014
REPORT
The manicures and pedicures are nothing special for the price. The facials however are incredible. I've been to dermatologists, tried everything for my adult acne. Nothing worked. After my facial by P... Read More
The manicures and pedicures are nothing special for the price. The facials however are incredible. I've been to dermatologists, tried everything for my adult acne. Nothing worked. After my facial by Paula I've never felt more clean and my face showed a huge improvement! She even sent me home with a care plan for my face. Read Less
Sarah L.
2 Jan 2014
REPORT
I was really pleased with our spa day at the Pineapple Day Spa. My friends and I are from out of town and always do a girls spa day for  our New Years trip. Priscilla and her staff were lovely. The ma... Read More
I was really pleased with our spa day at the Pineapple Day Spa. My friends and I are from out of town and always do a girls spa day for  our New Years trip. Priscilla and her staff were lovely. The managed to work us in for the full day with massages and pedicures. I think they really made an effort to make us feel comfortable and relaxed. Thanks! Read Less
Chrissy N.
16 Dec 2013
REPORT
I've been going here for a few years and I've used PDS for nail care, massages, hair color, cut and waxing. I've experienced wonderful service and terrible service equally. I normally schedule multipl... Read More
I've been going here for a few years and I've used PDS for nail care, massages, hair color, cut and waxing. I've experienced wonderful service and terrible service equally. I normally schedule multiple services in the same day to make a day of it and about 50/50 of the time it's hit or miss with all the staff I booked being on time which creates a domino effect on the whole day. I love the spa staff, every one has been wonderful,  professional and knowledgeable. Brazilians can be embarrassing,  awkward and painful. Not here! I started using Dia for about a year and I refused to use anyone else. She made the process quick, comfortable and surprisingly not painful.  She recommended other services and products and became the reason I continued to use Pineapple Day Spa. I started using Paula for waxing as well. The salon experiences have not been as good. I always got the same person for my mani/pedi and she was always habitually late and had some type of dramatic reason. I would actually start to stress just listening to her sometimes... and the complimentary wine was much needed. One day by the grace of God, this tech was so late I was given replacement techs for my mani and pedi. Renee for my pedi and Sam for my mani and these two were awesome! I now specifically request one or the other and refuse to see the one previously mentioned.  I've had my hair cut and colored here once and with my luck it was the same person who was dramatically late nail tech. The color was great, the cut... eh. But I had to listen to her complain about her kids, her ex, her bills, her babysitter, her previous client... shoot me. I will continue to use Pineapple for salon services and nail care. If you find a tech or stylist you like stick with them. Use their online booking system to request them specifically instead of calling and getting someone randomly.  Front desk is hit or miss but that's not a make or break deal for me. This place is busy and those women are busy. I just wish they'd communicate with customers if we're on time or late instead of making us wait for long periods of time. Dia and Paula are wonderful talented women who do their job very well and make Pineapple a great experience. Sam and Renee understand the importance of relaxation during a mani/pedi and do great work. Read Less
Jennifer N.
10 Oct 2013
REPORT
I visited pineapple day spa for a hair cut a few weeks ago.  The staff was friendly and helpful.  My stylist,  Samantha Plate,  was super sweet and very skilled.  I love the haircut she gave me. I sig... Read More
I visited pineapple day spa for a hair cut a few weeks ago.  The staff was friendly and helpful.  My stylist,  Samantha Plate,  was super sweet and very skilled.  I love the haircut she gave me. I signed up for coupons  and they have great deals all the time! I will definitely be back! Read Less
Peter Q.
19 Aug 2011
REPORT
I have been going here for years to get my hair cut. Jesse does a great job so I am happy. Sure, it's a bit pricier than a barber shop but I stick with what's working...My wife uses a bunch of their s... Read More
I have been going here for years to get my hair cut. Jesse does a great job so I am happy. Sure, it's a bit pricier than a barber shop but I stick with what's working...My wife uses a bunch of their services as well, hair, nails and so on. No complaints and we would recommend giving PDS a try.New remodel recently and they have wifi and amenities while you are waiting. Read Less
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Book an Appointment
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Please call
(845) 744-3039
35 Boniface Drive
Pine Bush New York 12566
Business Hours
Tuesday
Tue
10:00AM-21:00PM
Wednesday
Wed
10:00AM-21:00PM
Thursday
Thu
10:00AM-21:00PM
Friday
Fri
09:00AM-17:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
10:00AM-17:00PM
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Pineapple Day Spa

Pine Bush, New York
(28)
35 Boniface Drive
Pine Bush New York 12566
Tuesday
10:00AM-21:00PM
Wednesday
10:00AM-21:00PM
Thursday
10:00AM-21:00PM
Friday
09:00AM-17:00PM
Saturday
09:00AM-17:00PM
Sunday
10:00AM-17:00PM
Denisee Martin
28 Jun 2018
REPORT
I had the same reaction as another customer after getting the Nova-Lash eyelash extensions. As the other customer I had worn them many times before and had zero problems. My husband made the appoint... Read More
I had the same reaction as another customer after getting the Nova-Lash eyelash extensions. As the other customer I had worn them many times before and had zero problems. My husband made the appointment for me as a gift. First I will say the woman performing the service was friendly and very professional. I have no problem with her. However the services were beyond horrible. As the other customer stated I could feel something was wrong within a day. Upon closer inspection with a 10x magnifying mirror I noticed that clumps of 3 to 4 extensions were glued together. The glue was also randomly clumped on lashes not even having an extension placed on them. A few days later both the outer lids of my eyes became sore. I then noticed the extensions were glued directly to the lid on the outer edges of both my eyes. Extensions in the middle of my eye were glued to 2 or 3 lashes causing them to twist as the other lashes grew out or fell out naturally. The technician gluing the lashes directly to my skin caused me to incur ingrown eyelashes on both lids and a stye. These lashes needed to be removed immediately (NOT by Pineapple Day Spa!) This technician is NOT a certified tech with Nova-Lash as I checked with Nova-Lash after the fact. Another issue which made me unhappy is they advertise a $50 "credit" for first time and when my husband booked the appointment he was told it would be $150, however when I went to pay it was $200 since it was a weekend. If the people booking your appointments aren't aware of your policies then I guess the eyelash tech is not the only one who does not know what she is doing. I will be going back to Eye Love Lash from now on. Read Less
Karen Chiocchi
11 Jun 2018
REPORT
I have never written a review for any business before, but I feel after my bad experience, this spa deserves one. I have had eyelash extensions over 2 years ago w/o any problems, so I wanted to try t... Read More
I have never written a review for any business before, but I feel after my bad experience, this spa deserves one. I have had eyelash extensions over 2 years ago w/o any problems, so I wanted to try them again. I got the WORST ALLERGIC REACTION EVER. I returned to the spa the following day, showing my reaction. My eyes were extremely red , irritated and very swollen. I was told by the tech I saw that I should leave them on, and give it a few days to calm down. WRONG ANSWER! I ended up at urgent care, needing a steroid pack to reduce swelling and irritation. I needed to get them removed immediately by another trained professional, who informed me that too much glue was applied, & the extensions were glued to the skin on my eyelid vs my eyelash. The technicians at this spa definitely need more training!! This just a warning to the ladies that want eyelash extensions at this spa, and if you got them here already, consider yourself very lucky!! Read Less
Yvonne Romano
3 Jun 2018
REPORT
Horror show. My daughter wanted a body wave. She paid 200 to have her hair , which was down to her butt, cut to below the shoulders with NO LAYERING. Everyone knows what layers are(except this hair dr... Read More
Horror show. My daughter wanted a body wave. She paid 200 to have her hair , which was down to her butt, cut to below the shoulders with NO LAYERING. Everyone knows what layers are(except this hair dresser), and my daughter wanted layers and a body wave. Well....after cutting nearly 20 inches off her hair they charged her for “long” hair and the hair dresser giggled the whole time saying “what good practice! I’ve never done this before!”......The following day her hair was stick straight! I was as nice as could be when I called the shop. The manager or whatever...asked “did she layer it?” When I tried to explain “no” she became bored....cut the conversation short and said “another body wave would ruin her hair. I can’t do anything except cut some layers”? Unbelievable . Will NEVER go back! Read Less
Chrissy King
30 May 2018
REPORT
Hannah is the best! A true professional. Prices overall are on the higher side but my hair has never been healthier. I also really like the product point system they have which keeps track of how much... Read More
Hannah is the best! A true professional. Prices overall are on the higher side but my hair has never been healthier. I also really like the product point system they have which keeps track of how much money you spend and every time you go to the salon and gives you discounts to use on products and services. Nice relaxing atmosphere too Read Less
Lisa Mcdonald
18 Mar 2018
REPORT
Very pleasant clean staff accommodating for last-minute Spa prices are reasonable massage good
Cassie Johnson
4 Mar 2018
REPORT
I loved my visit to Pineapple day Spa. The staff was very sweet and Dawn made me feel super comfortable during my Hot Stone Massage. 😊
Dawn Bennett
1 Mar 2018
REPORT
Wonderful atmosphere,fantastic service with an all new mani bar and new pedicure chairs.Best spa in the valley
Mary Lesko
9 Feb 2018
REPORT
This was the best way to start my day off with a Pramasana Scalp Treatment by KAYLA! The hand massage was a FABULOUS surprise~ This treatment was so relaxing and I highly recommend it!!! Kayla also di... Read More
This was the best way to start my day off with a Pramasana Scalp Treatment by KAYLA! The hand massage was a FABULOUS surprise~ This treatment was so relaxing and I highly recommend it!!! Kayla also did a fantastic job with my blow out/styling. I left feeling like a million bucks to start my weekend~ Read Less
Raven Atria
9 Feb 2018
REPORT
Colleen is the only person my 2 year old will let cut his hair. She is always so caring and gives a great cut for the entire family.
Maria C.
7 Feb 2018
REPORT
Anyone thinking about booking here for prom should read this...My sister went here for prom last year and she brought a picture with her of the hair she wanted ( an half up done with French braids not... Read More
Anyone thinking about booking here for prom should read this...My sister went here for prom last year and she brought a picture with her of the hair she wanted ( an half up done with French braids not to hard, she can do it herself but wanted to get the prom experience of having your hair done) they took two hoursssss and she had to come home and fix it because it didn't look right. Then she had to rush to do her makeup and she was very upset. So if they did it in an hour like they said she would have had a better time. Just letting anyone know for prom this year. Make sure you book earlyyy since they take forever. Will be going else where this year for senior ball. Read Less
Cindy Marie Aviles
30 Jan 2018
REPORT
I received a gift certificate for Christmas 🎄 never been before. I liked that they were open on a Sunday. When I arrived and picked my shellac color sat down and my manicurist was not that sociable. ... Read More
I received a gift certificate for Christmas 🎄 never been before. I liked that they were open on a Sunday. When I arrived and picked my shellac color sat down and my manicurist was not that sociable. I went on to my pedi and was offered a drink but when finished she said I could sit as long as I wanted. Mind you, they did not dry my toes. She up and went to the back room/breakroom and was never to be seen again. The other girl next to us who was doing a pedicure on an older women was soooo nice to her customer. I found myself engaged in their conversations being that my pedi girl was quiet. I paid left her a nice tip and when I got to my car I nicked my freshly done pedi because it wasn’t dry. It was an ok experience nothing extravagant. I still have money on my gift card but don’t care to go back. Read Less
Johannah Beth
14 Jan 2018
REPORT
Dia is the BEST! Her skin treatments are my favorite anywhere. She’s able to answer any questions I have concerning my skin troubles and she’s super knowledgeable with the Dermalogica skin care line w... Read More
Dia is the BEST! Her skin treatments are my favorite anywhere. She’s able to answer any questions I have concerning my skin troubles and she’s super knowledgeable with the Dermalogica skin care line which I now love. Whatever she recommends is always spot on. Her waxing services are very thorough but nice and quick! She’s an incredibly talented makeup artist as well! I appreciate that I can go to her for these services and not have to move around to different salons. 5 stars for sure! Read Less
Meg Dildine Atwood
20 Dec 2017
REPORT
I am sorry to say that I did not have a good experience. I booked a mani pedi special, but had to remind the front desk of the special price. I was not offered gel (even at an additional cost). I ha... Read More
I am sorry to say that I did not have a good experience. I booked a mani pedi special, but had to remind the front desk of the special price. I was not offered gel (even at an additional cost). I had a large chip the following day. Today, one week later, I removed the remaining nail polish bc most had chipped away. What bothered me most was the personal chatter between my nail technician and other employees. There was even mention of a popped pimple. Not a spa experience. I am very disappointed. Read Less
Erin Arnold Payne
2 Dec 2017
REPORT
Went to Dawn tonight for a deep tissue massage ,as a person who has had numerous massages over the years from different people I must say she gives the absolute best massage. Will definitely be coming... Read More
Went to Dawn tonight for a deep tissue massage ,as a person who has had numerous massages over the years from different people I must say she gives the absolute best massage. Will definitely be coming back in the near future for another one. Thanks again Dawn it was amazing I feel great. Read Less
Lizette Pagan
5 Oct 2017
REPORT
I'm torn with this review. I've been going to this spa on & off for at least 8 years. One of the positive things I can say about this establishment is that the service team has always been talented, p... Read More
I'm torn with this review. I've been going to this spa on & off for at least 8 years. One of the positive things I can say about this establishment is that the service team has always been talented, professional, very courteous & really care about what they do for a living. It shows in their treatments. What I cannot seem to put my arms around are a combination of price & comfort aesthetics. There really is a difference in going to a spa that is separated into the hair salon... section of which you would expect to be high energy, loud, filled with vibrance & action. But when you make any other 'spa' appointment, which essentially doesn't take place in the salon, you expect it to be visually inviting, calming, soothing, quiet, peaceful, an area you can unwind in which should encourage comfort & relaxation. If I am paying for a treatment that is similar in cost to a luxury spa I expect it to feel that way. When I arrived for my evening appointment, I was immediately seated in the empty salon area. My view was an entire room of empty salon chairs, sinks, hair products, hair swatches, etc. I was the ONLY person in that section, alone. I was offered coffee, tea, water or wine. As I drank my beverage I already felt a sense of not being important enough to be sat in the visually appealing section. The therapist was great. Unfortunately the updating they're doing to the manicure/pedicure stations still has you sitting right by 2 areas that are the least appealing to anyone - the bathroom & the employee lounge/kitchen. You either get the faint aroma of sewage from the bathroom which is kept open or you get the smell of whatever they've been warming up in the microwave. If I am to pay $95, not including tip, for a spa manicure/pedicure experience, I expect it be such. On a separate note, every single time I am there, when I go to use any coupon I may have received directly from the Spa, there's a problem. Every single time. When I receive emails asking me to give the spa another chance for my business, I would expect it to be better than the last. It just continues to go backwards less the technicians who are truly exceptional. Chances are, this is my last visit. I am truly an advocate for supporting local businesses. I am hoping that the owner makes some improvements to the overall experience so that they can continue to keep local residents who would love to be able to drive down the road for a special treatment. Final suggestions, technicians should not be socializing with one another while providing luxury spa treatments. The attention should be 100% dedicated to the individual you are servicing. Conversations should not taking place between the front desk person, the technicians, the other individuals sweeping & cleaning the salon during client treatments, etc. Unfortunately my technician was constantly interrupted by everyone else at the salon who was not servicing others which was disappointing. However, she handled herself extremely well. See More Read Less
Leslie Bennett
23 Sep 2017
REPORT
The interior is beautiful and very relaxing. Everyone is always so kind and welcoming, and the massages are amazing. I love this place!
Jillian E.
9 Jun 2017
REPORT
Customer service is poor...wasn't thrilled with services provided. Not a "spa" atmosphere. Very loud, and if u get there early enough in the morning you can hear the stylists talking about other styli... Read More
Customer service is poor...wasn't thrilled with services provided. Not a "spa" atmosphere. Very loud, and if u get there early enough in the morning you can hear the stylists talking about other stylists and customers. Also when getting a pedicure it's chill time for the other workers to sit and chit chat..only 3 stars for location Read Less
Ashley Harte
20 May 2017
REPORT
My boyfriend bought me a spa package and asked numerous times if they put nails on, they said yes. We walk in the door ready for my day of "spa" and they say "no, we don't so those nails, and you can ... Read More
My boyfriend bought me a spa package and asked numerous times if they put nails on, they said yes. We walk in the door ready for my day of "spa" and they say "no, we don't so those nails, and you can get gel or shalak, but the girl who is doing your nails doesn't do those, so you're going to have to pick a regular color"... ridiculous. Then instead of mani-pedi I decided just pedi, which was sub par. The lady who did my pedi tried rushing me out the door...mind you I still ha...ve a facial to go through. So she just sits me in the back room and doesn't even tell anyone that I am here. I've been sitting here for 15 minutes and no one has even come in. A male worker here finally came in, and I had to ask him what was going on, so he went to check what was going on...needless to say, no one knew I was in here. This is embarrassing and irritating. Never coming back here again. See More Read Less
Joy DeJesus
16 May 2017
REPORT
I can't even believe that I have waited so long to ever book a spa day for myself. I don't know what I have been waiting for. Jacqueline did my facial, eyebrows and full body treatment and she was a... Read More
I can't even believe that I have waited so long to ever book a spa day for myself. I don't know what I have been waiting for. Jacqueline did my facial, eyebrows and full body treatment and she was absolutely fabulous. Dia did my waxing and she also was fabulous. Read Less
Shaina Campbell
25 Apr 2017
REPORT
I had a great experience at Pineapple Day Spa. I scheduled a facial with Dia and she was so professional and knowledgable of the products she was using. I highly recommend and I booked all of my faci... Read More
I had a great experience at Pineapple Day Spa. I scheduled a facial with Dia and she was so professional and knowledgable of the products she was using. I highly recommend and I booked all of my facials in advanced to make sure I stay on top of my skin care routine. She is also amazing at makeup and has a real talent of making you look flawless and fresh! Read Less
Sandra D.
13 Aug 2016
REPORT
While the location is beautiful and the products they use are fantastic , the service itself was not worth the price.  The facial was ok.  The deepTissue massage , on the other hand, at $100 for each ... Read More
While the location is beautiful and the products they use are fantastic , the service itself was not worth the price.  The facial was ok.  The deepTissue massage , on the other hand, at $100 for each me and my husband was a waste of money.  We have had better massages for half the price at the pop up chairs at the nail salon.  I won't be going back.  Their attitude also when they pick up the phone also is not customer service based.. Read Less
Dee C.
7 Jul 2015
REPORT
Very clean and tons of parking!  Easy to find. I had my first spray tan with Jackie and she was very informative and comforting. I have to say the website and online scheduling makes life so much easi... Read More
Very clean and tons of parking!  Easy to find. I had my first spray tan with Jackie and she was very informative and comforting. I have to say the website and online scheduling makes life so much easier. My life is very spur of the moment and I appreciate that I can schedule an appointment in the middle of the night.  I scheduled last night and got in the morning. Plus I can see what's available during the week rather than sitting on the phone trying to wheel and deal an appointment.  I am returning tomorrow for a massage and I look forward to it! Read Less
Jamie R.
18 May 2014
REPORT
I wrote a review last week and see that it still hasn't been posted. Hope this one makes it. Their website offers a 45 minute massage plus 15 free minutes for $55. The first time I went, the massage w... Read More
I wrote a review last week and see that it still hasn't been posted. Hope this one makes it. Their website offers a 45 minute massage plus 15 free minutes for $55. The first time I went, the massage was less than an hour. I didn't say anything because they only charged me $55. The next time I went and made sure to check the time and again... The massage was less than an hour. Then when I went to the front desk, they tried to charge me $75. I had to pull up the website to prove to the receptionist what I was talking about. She finally decided to credit me the difference, but I still missed out on over a half hour of massage. Very disappointed. The massage itself was decent and the receptionist was nice, but I feel like I was ripped off by false advertising. Very unprofessional!! Thought I had found a decent, local place to get a massage, but I will not be returning! Read Less
Angela H.
2 May 2014
REPORT
The manicures and pedicures are nothing special for the price. The facials however are incredible. I've been to dermatologists, tried everything for my adult acne. Nothing worked. After my facial by P... Read More
The manicures and pedicures are nothing special for the price. The facials however are incredible. I've been to dermatologists, tried everything for my adult acne. Nothing worked. After my facial by Paula I've never felt more clean and my face showed a huge improvement! She even sent me home with a care plan for my face. Read Less
Sarah L.
2 Jan 2014
REPORT
I was really pleased with our spa day at the Pineapple Day Spa. My friends and I are from out of town and always do a girls spa day for  our New Years trip. Priscilla and her staff were lovely. The ma... Read More
I was really pleased with our spa day at the Pineapple Day Spa. My friends and I are from out of town and always do a girls spa day for  our New Years trip. Priscilla and her staff were lovely. The managed to work us in for the full day with massages and pedicures. I think they really made an effort to make us feel comfortable and relaxed. Thanks! Read Less
Chrissy N.
16 Dec 2013
REPORT
I've been going here for a few years and I've used PDS for nail care, massages, hair color, cut and waxing. I've experienced wonderful service and terrible service equally. I normally schedule multipl... Read More
I've been going here for a few years and I've used PDS for nail care, massages, hair color, cut and waxing. I've experienced wonderful service and terrible service equally. I normally schedule multiple services in the same day to make a day of it and about 50/50 of the time it's hit or miss with all the staff I booked being on time which creates a domino effect on the whole day. I love the spa staff, every one has been wonderful,  professional and knowledgeable. Brazilians can be embarrassing,  awkward and painful. Not here! I started using Dia for about a year and I refused to use anyone else. She made the process quick, comfortable and surprisingly not painful.  She recommended other services and products and became the reason I continued to use Pineapple Day Spa. I started using Paula for waxing as well. The salon experiences have not been as good. I always got the same person for my mani/pedi and she was always habitually late and had some type of dramatic reason. I would actually start to stress just listening to her sometimes... and the complimentary wine was much needed. One day by the grace of God, this tech was so late I was given replacement techs for my mani and pedi. Renee for my pedi and Sam for my mani and these two were awesome! I now specifically request one or the other and refuse to see the one previously mentioned.  I've had my hair cut and colored here once and with my luck it was the same person who was dramatically late nail tech. The color was great, the cut... eh. But I had to listen to her complain about her kids, her ex, her bills, her babysitter, her previous client... shoot me. I will continue to use Pineapple for salon services and nail care. If you find a tech or stylist you like stick with them. Use their online booking system to request them specifically instead of calling and getting someone randomly.  Front desk is hit or miss but that's not a make or break deal for me. This place is busy and those women are busy. I just wish they'd communicate with customers if we're on time or late instead of making us wait for long periods of time. Dia and Paula are wonderful talented women who do their job very well and make Pineapple a great experience. Sam and Renee understand the importance of relaxation during a mani/pedi and do great work. Read Less
Jennifer N.
10 Oct 2013
REPORT
I visited pineapple day spa for a hair cut a few weeks ago.  The staff was friendly and helpful.  My stylist,  Samantha Plate,  was super sweet and very skilled.  I love the haircut she gave me. I sig... Read More
I visited pineapple day spa for a hair cut a few weeks ago.  The staff was friendly and helpful.  My stylist,  Samantha Plate,  was super sweet and very skilled.  I love the haircut she gave me. I signed up for coupons  and they have great deals all the time! I will definitely be back! Read Less
Peter Q.
19 Aug 2011
REPORT
I have been going here for years to get my hair cut. Jesse does a great job so I am happy. Sure, it's a bit pricier than a barber shop but I stick with what's working...My wife uses a bunch of their s... Read More
I have been going here for years to get my hair cut. Jesse does a great job so I am happy. Sure, it's a bit pricier than a barber shop but I stick with what's working...My wife uses a bunch of their services as well, hair, nails and so on. No complaints and we would recommend giving PDS a try.New remodel recently and they have wifi and amenities while you are waiting. Read Less
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