Was in there today with my daughter and step daughter..felt like I was on an assembly line, there is a timer attached the chair to make sure they don't spend too much time with you. They did the bare minimum to finish the job. The girl that did my pedicure never said one word to me the whole time! When my step daughter paid they called her out in front of everyone about wanting a tip. When you do a job that is tip worthy, you will get a tip! Read Less

I was very surprised at the terrible job they did. Besides the fact that my daughters cuticles were raw when she left. The acrylic wasn’t smooth. There was a space between the tip and cuticle. The polish was also put on unevenly. We had to go somewhere else and get them redone the next day . I’ve gone there numerous times in the past. You take your chances depending on who you get !! Read Less

Very nice upscale place, but make sure you make an appointment.. and then call and confirm that you have an appointment. Although my nails look great it would've been nice to not have to sit there with my sister waiting for an HR and a half after her nails were done, while I got my nails done bcz they said we didn't have an appointment. Read Less

Best salon I have ever been to IN MY LIFE! Pedicures do not compare to any place. Their staff is very friendly. If you don’t want to talk, they are accommodating. I always get the posh pedicure, must have, stone massage, leg massage, foot massage. You cannot go wrong. They aren’t trying to upsell, you pick from the menu! I cannot day enough nice things about Posh Nails. I live in Chili and drive out to a Penfield to get my nails done every time. Read Less

I've been going to Posh for 5+ years. Now that I have children, the owner always asks me to see photos. I wanted to add a review because when I checked the hours today, I saw some negative reviews. This is one of the busiest nail salons because of the wonderful job they do! They give a complimentary massage and they offer a loyalty discount program. I love it at Posh! Read Less

Used to love getting my nails done here but the last times service was so bad that i had nothing but anger leaving the salon. The nail tech "did" my nails so fast that i couldnt believe it. Rush rush the whole time and wasnt relaxing at all. I get my nails done to relax not to be rushed out. Plus i can do my nails better, he barely touched my cuticles and looked as bad as when i went in. Read Less

I received a gift certificate for Posh.  After reading reviews I was a little hesitant. Decided to walk in and see if they could squeeze me in for a full set. I was seated immediately and only waited about 5 min before someone started working on my nails. I have never had fake nails that look so natural!  I have already gotten a few compliments on them. They took their time and did a nice job. Got a little back massage while nails were drying and a hand massage with lotion when all done. I will say it is more expensive than most salons, ($55 for full set, French) but they did such a good job that I will go back again for my fills and would recommend to a friend. Read Less

If I had the option, I would give them negative stars!!! Customer service was AWFUL! They are so rude! Took my mom here for a pedicure on Mother's Day. We had an appointment and they had us wait 40 minutes past the appointment time. They overbook all the time and then rush through the appointment. My pedicure started 10 minutes after my moms and the man doing my nails got up and started doing other things during my pedicure. He came back and me and my mom finished at the same time, so he cut my time very short. We told the man this as we were checking out and he didn't apologize. He told us "Go somewhere else next time"! So disrespectful, especially to my mom on Mother's Day. Read Less

I'm not sure how anyone could have a bad experience here... more expensive than others but absolutely worth the price. It's true, they may not be the best with appointments.. but anytime I have had to wait it has not been long and it was well worth it. I would rather they give great service to everyone and not rush.. which is exactly what they do. Read Less

I have been coming to Posh since they opened, and James does my nails and a few times they were too busy to do my nails and had to go elsewhere and I will say I HATE GOING ANYWHERE ELSE!! I will never go anywhere else to do my nails and my nails look fabulous only when he does them! The environment is fantastic and they always are respectful. I have never went to a nail salon and had greater service than I get at Posh! They're wonderful and anyone who says bad things about Posh may want to look at how hard the employees and owners work and if they weren't as great as I am saying then there wouldn't be so many people that come there. A salon that is as busy as Posh is busy because they do a fabulous job! Read Less

The first time I went, I had a full set done. The service took nearly twice as long as it should have, and cost much more than I would normally pay, but I was satisfied with the final outcome. The second time I went it to have 3 nails replaced that has lifted off, and a fill. After waiting for nearly an hour to be seen, I revived the worst service I've had to date. The woman clearly didn't understand anything I said. The staff does not socialize with customers. In the end, my nails were far too short, and all different shapes. One nail was way too narrow, and I asked her to fix it. After spending 5 minutes explaining what was wrong, she made the nail wider. And flaired. After that I gave up on the idea of a good service, let her finish, paid and left. I will not be returning. Read Less

HORRIBLE EXPERIENCE!!! Made an appointment via phone call and when my mom and I went to the store the man rudely told us our names weren't on the list. Instead of offering us another time to come and get our nails done, he shoke his head and rudely told us we didn't have an appointment. We walked out unhappy and disrespected...never going back Read Less

worst customer service I have ever dealt with. I went in at 6:15 when they close at 7 asking for an eyebrow wax that takes less than 5 minutes and they said they did not have time for me even though they had staff standing around, including the woman that told me she was too busy. My friend also bought me a gift card there with tip included but when i went to pay they said tip was not included and when she confronted them about it, they told her they did not have time for her and hung up on her. they clearly do not care about loyal customers and we are no longer loyal to them Read Less