Pedicure: services sufficiently performed although there wasn't anything relaxing about the experience. I'm new to the area and my previous shop was detail and customer oriented, but I'm not picky o... Read More
Pedicure: services sufficiently performed although there wasn't anything relaxing about the experience. I'm new to the area and my previous shop was detail and customer oriented, but I'm not picky or finicky. However, this experience was not about the customer. You adjust to the client when providing a service; you don't expect the client to adjust to you. The removal of cuticles was a prickly experience and I dont feel there was much effort put into callus removal and the "massage" was really just a light rubbing. Again, the service was performed but it wasn't anything that made me want to come back.
The shop: I arrived on a friday at 5pm on a payday. It was busy. But there were people who had appointments that waited an hour, the floor is littered with papers, the counters with wine glasses and water bottles. I was unable to communicate even the simplest thing-which toe was sore- to the person waiting on me due to the language barrier.
Please note: you cannot use a debit or credit card unless you spend 30$. A pedicure is 29$.
In all, I do not recommend this place. Read Less
Gerilyn Capps
16 May 2018
REPORT
Went on my lunch break. Still hungry but greatly satisfied with my dip french tips.
Thanks Niagara Nails and Spa♡
Jennifer Nemec
7 May 2018
REPORT
Love this place!!!! Beautiful, take their time, and know what they are doing! I trust them with my real nails 💕❤️
Gerilyn D Capps
24 Apr 2018
REPORT
Great atmosphere, great staff, and all professional technicians. Visit this spa, it's a real treat.
Deborah Lutts
16 Apr 2018
REPORT
Nice place clean. Love it.
Cameron Newsome
17 Jan 2018
REPORT
Very Clean facility. The employees there are very nice. Went for a pedicure and was greeted as soon as I walked into the door. The pedicure was very good. The woman who did it was very attentive and g... Read More
Very Clean facility. The employees there are very nice. Went for a pedicure and was greeted as soon as I walked into the door. The pedicure was very good. The woman who did it was very attentive and good at what she was doing. Will continue to go back ! Read Less
Amanda Leone-Monahan
21 Aug 2017
REPORT
We walked in, greeted professionally asked what we wanted and got right in. Yes it was very busy and almost closing time but they still took their time. Super clean and very well designed. We had pedi... Read More
We walked in, greeted professionally asked what we wanted and got right in. Yes it was very busy and almost closing time but they still took their time. Super clean and very well designed. We had pedicures and manicures. The best pedicure ever. Seriously. The best manicure ever. I'm very pleased and definitely will return. Pricy a little but for the service and the fantastic job they did I won't complain. I loved it. Read Less
Tiffany L.
14 Aug 2017
REPORT
If I could give them a zero I would. Just based on price gouging $40 first time $35 after maybe???? I'm a guess from the West Coast. No matter???What what!!! I'm visiting my natural nail cracked so I ... Read More
If I could give them a zero I would. Just based on price gouging $40 first time $35 after maybe???? I'm a guess from the West Coast. No matter???What what!!! I'm visiting my natural nail cracked so I need it fix. Well we need to see your nails??!! Healthy natural nails! Know your prices stop trying to get over. Your techs suffer NO TIP get it on that extra your charging. Poor Mgmt. Read Less
Darla Gram Williams
25 Jul 2017
REPORT
This place is clean. The staff is friendly and very accommodating! I would recommend Nails & Spa highly. Walk ins are welcomed. They made my Mom's first pedicure at 79 years of age go so well. She can... Read More
This place is clean. The staff is friendly and very accommodating! I would recommend Nails & Spa highly. Walk ins are welcomed. They made my Mom's first pedicure at 79 years of age go so well. She can't wait to go back <3 Read Less
Melissa Ann
15 Jul 2017
REPORT
Love this place!! Always so friendly and helpful. Even renting out the place a few evenings before my wedding to have everyone get their nails and anything else done.
Jenny B
21 Jun 2017
REPORT
Good Music,Good Wine,Friendly Service,Amazing Massage With The Pedicure I Got!
LaQuonda Crittenden-Howard
20 May 2017
REPORT
Very rude, unprofessional,& disgusting demeanor. Was my first & last time visiting. Ive been getting my nails done for over 12years and never expierienced anything like this. After my fill "the owner"... Read More
Very rude, unprofessional,& disgusting demeanor. Was my first & last time visiting. Ive been getting my nails done for over 12years and never expierienced anything like this. After my fill "the owner" gets an attitude with me for it being late and because I didnt want the more expensive quick dry gel polish I couldnt get assistance looking for a specific color (which was a basic nude by the way!) because he was "closed anyway" Well if you didnt want to complete the FILL, it s...houldve been said that it was too late for the service when i walked in at 735! I paid and left with half service because the guy claiming to be the owner was a d*ckhead with a mouth only his mother could obviously love. He didnt want to give his name, but thats fine I will still let people know not to come to this rude establishment! Thanks for wasting my time asshole. See more Read Less
Danielle Marie
13 May 2017
REPORT
We had 11am pedicure appointments that were scheduled more than a week ago and waited over 30 minutes to be put in a chair. I was told by the owner it was Mother's Day weekend. It's not my problem whe... Read More
We had 11am pedicure appointments that were scheduled more than a week ago and waited over 30 minutes to be put in a chair. I was told by the owner it was Mother's Day weekend. It's not my problem when I had an appointment. Maybe the owner shouldn't overbook apointments if they don't want to have the staff available to accommodate those that book appointments. Will never come back. Everyone is rude. If the owner wants a successful business then maybe she shouldn't be rude and get an attitude with everyone that comes in to get a service. Read Less
Marion Dwyer
5 May 2017
REPORT
This has to be the cleanest and friendliest nail salon I have ever been to in this area! The owners and employees are always super nice and I have never had a bad manicure or pedicure there. I've also... Read More
This has to be the cleanest and friendliest nail salon I have ever been to in this area! The owners and employees are always super nice and I have never had a bad manicure or pedicure there. I've also just had my eyebrows waxed there for the first time. I had it done once somewhere else and had a really bad experience but wanted to give it another go. They came out perfect! Thank you! I can't wait to come back! Read Less
Karen Torrie
26 Apr 2017
REPORT
I went to another salon for 2 years and was happy with them until an incident. Decided that I needed to find a new place, so happy I chose here! Tea is fantastic, my nails have never looked better!
Debbie Wirth
22 Mar 2017
REPORT
This is the most relaxing and friendly nail spa ever. Been here often. Everyone is friendly and the service is outstanding. They even serve wine and beer with your pedi if you like. Prices are really... Read More
This is the most relaxing and friendly nail spa ever. Been here often. Everyone is friendly and the service is outstanding. They even serve wine and beer with your pedi if you like. Prices are really reasonable and they care about giving great service. Try it you will never go anywhere else. Read Less
Alisha Printup
23 Feb 2017
REPORT
Clean. Largest variety of gel polish in niagara falls! The owners are very friendly. Does brazilian waxing too which i love. Best of all they serve WINE and BEER! They also do lash extensions.
Sarah
23 Feb 2017
REPORT
Wonderful place! I haven't wanted to go anywhere else since I started going here two years ago. They are always so diligent and kind to everyone, they really focus on doing a great job.
Michelle Stegmaier
13 Jan 2017
REPORT
Niagara Falls Nails & Spa is the best nail salon in Niagara Falls. Besides doing the best nails around, they are the only place you can enjoy a glass of wine or bottle of beer while being pampered. ... Read More
Niagara Falls Nails & Spa is the best nail salon in Niagara Falls. Besides doing the best nails around, they are the only place you can enjoy a glass of wine or bottle of beer while being pampered. It is, by far, the cleanest and prettiest place you will ever have your nails or waxing done. I wont go anywhere else. Call for an appointment or stop in...... you will be happy you did. Read Less
Debbie Benedict Russell
26 Dec 2016
REPORT
Just had my first pedi there and it won't be my last. The staff did a great job. They didn't rush like other salons. I like that they have many options for pedIcures. I highly recommend the Op Sen. ... Read More
Just had my first pedi there and it won't be my last. The staff did a great job. They didn't rush like other salons. I like that they have many options for pedIcures. I highly recommend the Op Sen. It smells like rose petals. Read Less
Lisa P.
15 Nov 2016
REPORT
Went for Pedi on Friday morning. She was distracted w her phone the entire time. Nipped cuticles more than once. By Sunday my one toe was puffy and red and now There's clearly an infection. I noticed ... Read More
Went for Pedi on Friday morning. She was distracted w her phone the entire time. Nipped cuticles more than once. By Sunday my one toe was puffy and red and now There's clearly an infection. I noticed they didn't line the tubs to insure no bacteria from the drains but wanted to give them a shot. Awful. Will never get a pedi at a place that doesn't use liners ever again. I get constantly and now the one time I go to a place without liners I have an infection. Am now taking antibiotics for the infection. Paint job only good thing out of it. Read Less
Emily B.
3 Sep 2016
REPORT
I just moved out to NF and was looking for a new nail place. I went here on a Sunday and it was crazy busy. The staff did a great job at getting walk in and appointments in and out the door in a good ... Read More
I just moved out to NF and was looking for a new nail place. I went here on a Sunday and it was crazy busy. The staff did a great job at getting walk in and appointments in and out the door in a good amount of time. Kayla did my nails. Even though the place was busy, she didn't rush on my nails and did an exceptional job. Will definitely come back! They also have mani/pedi options that include wine and beer. How cool is that! Prices were about normal. The inside is beautiful as well. Read Less
Jessie Hnatyszyn
22 Aug 2016
REPORT
Called and got in right away, great customer service. The lady took very good care of my nails and toes... never had anyone make sure they were perfect before! They sell alcohol, which is really cool... Read More
Called and got in right away, great customer service. The lady took very good care of my nails and toes... never had anyone make sure they were perfect before! They sell alcohol, which is really cool. And it's overall a very pleasing and relaxing experience.Read Less
Zoe B.
14 Aug 2016
REPORT
Not sure if this is a new location because I had to create a page for it. However I had such a good experience that I didn't mind making it. If it wasn't for seeing them on Facebook I would have never... Read More
Not sure if this is a new location because I had to create a page for it. However I had such a good experience that I didn't mind making it. If it wasn't for seeing them on Facebook I would have never known to go there. very skilled and friendly staff. I had botched nails from a different pervious nail salon. Not only were they able to fix them but they also did exactly what I wanted. Also my boyfriend took my debit card to buy groceries and I didn't realize I didn't have it until half way thru the appointment. They were very understanding when I had to leave to get more cash. I would defiantly go back, I can't stop looking at my nails. It was $32 to fill my acrylics with gel plus they had to completely fix two of my nails and shaped them all very reasonable Read Less
Lynn Johnson
22 Jun 2016
REPORT
Gracious and kind would express in a few words my first time visit to this location. I am not from this area so after my search I chose Niagara Falls Nail and Spa because of the favorable reviews and ... Read More
Gracious and kind would express in a few words my first time visit to this location. I am not from this area so after my search I chose Niagara Falls Nail and Spa because of the favorable reviews and now I too am a satisfied customer! These guys were great, efficient, professional and CLEAN. I would definitely go back again and my technician Troy was the best. Thanks guys you rock! Read Less
Pedicure: services sufficiently performed although there wasn't anything relaxing about the experience. I'm new to the area and my previous shop was detail and customer oriented, but I'm not picky o... Read More
Pedicure: services sufficiently performed although there wasn't anything relaxing about the experience. I'm new to the area and my previous shop was detail and customer oriented, but I'm not picky or finicky. However, this experience was not about the customer. You adjust to the client when providing a service; you don't expect the client to adjust to you. The removal of cuticles was a prickly experience and I dont feel there was much effort put into callus removal and the "massage" was really just a light rubbing. Again, the service was performed but it wasn't anything that made me want to come back.
The shop: I arrived on a friday at 5pm on a payday. It was busy. But there were people who had appointments that waited an hour, the floor is littered with papers, the counters with wine glasses and water bottles. I was unable to communicate even the simplest thing-which toe was sore- to the person waiting on me due to the language barrier.
Please note: you cannot use a debit or credit card unless you spend 30$. A pedicure is 29$.
In all, I do not recommend this place. Read Less
Gerilyn Capps
16 May 2018
REPORT
☆☆☆☆☆
REPORT
Went on my lunch break. Still hungry but greatly satisfied with my dip french tips.
Thanks Niagara Nails and Spa♡
Jennifer Nemec
7 May 2018
REPORT
☆☆☆☆☆
REPORT
Love this place!!!! Beautiful, take their time, and know what they are doing! I trust them with my real nails 💕❤️
Gerilyn D Capps
24 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Great atmosphere, great staff, and all professional technicians. Visit this spa, it's a real treat.
Deborah Lutts
16 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Nice place clean. Love it.
Cameron Newsome
17 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Very Clean facility. The employees there are very nice. Went for a pedicure and was greeted as soon as I walked into the door. The pedicure was very good. The woman who did it was very attentive and g... Read More
Very Clean facility. The employees there are very nice. Went for a pedicure and was greeted as soon as I walked into the door. The pedicure was very good. The woman who did it was very attentive and good at what she was doing. Will continue to go back ! Read Less
Amanda Leone-Monahan
21 Aug 2017
REPORT
☆☆☆☆☆
REPORT
We walked in, greeted professionally asked what we wanted and got right in. Yes it was very busy and almost closing time but they still took their time. Super clean and very well designed. We had pedi... Read More
We walked in, greeted professionally asked what we wanted and got right in. Yes it was very busy and almost closing time but they still took their time. Super clean and very well designed. We had pedicures and manicures. The best pedicure ever. Seriously. The best manicure ever. I'm very pleased and definitely will return. Pricy a little but for the service and the fantastic job they did I won't complain. I loved it. Read Less
Tiffany L.
14 Aug 2017
REPORT
☆☆☆☆☆
REPORT
If I could give them a zero I would. Just based on price gouging $40 first time $35 after maybe???? I'm a guess from the West Coast. No matter???What what!!! I'm visiting my natural nail cracked so I ... Read More
If I could give them a zero I would. Just based on price gouging $40 first time $35 after maybe???? I'm a guess from the West Coast. No matter???What what!!! I'm visiting my natural nail cracked so I need it fix. Well we need to see your nails??!! Healthy natural nails! Know your prices stop trying to get over. Your techs suffer NO TIP get it on that extra your charging. Poor Mgmt. Read Less
Darla Gram Williams
25 Jul 2017
REPORT
☆☆☆☆☆
REPORT
This place is clean. The staff is friendly and very accommodating! I would recommend Nails & Spa highly. Walk ins are welcomed. They made my Mom's first pedicure at 79 years of age go so well. She can... Read More
This place is clean. The staff is friendly and very accommodating! I would recommend Nails & Spa highly. Walk ins are welcomed. They made my Mom's first pedicure at 79 years of age go so well. She can't wait to go back <3 Read Less
Melissa Ann
15 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Love this place!! Always so friendly and helpful. Even renting out the place a few evenings before my wedding to have everyone get their nails and anything else done.
Jenny B
21 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Good Music,Good Wine,Friendly Service,Amazing Massage With The Pedicure I Got!
LaQuonda Crittenden-Howard
20 May 2017
REPORT
☆☆☆☆☆
REPORT
Very rude, unprofessional,& disgusting demeanor. Was my first & last time visiting. Ive been getting my nails done for over 12years and never expierienced anything like this. After my fill "the owner"... Read More
Very rude, unprofessional,& disgusting demeanor. Was my first & last time visiting. Ive been getting my nails done for over 12years and never expierienced anything like this. After my fill "the owner" gets an attitude with me for it being late and because I didnt want the more expensive quick dry gel polish I couldnt get assistance looking for a specific color (which was a basic nude by the way!) because he was "closed anyway" Well if you didnt want to complete the FILL, it s...houldve been said that it was too late for the service when i walked in at 735! I paid and left with half service because the guy claiming to be the owner was a d*ckhead with a mouth only his mother could obviously love. He didnt want to give his name, but thats fine I will still let people know not to come to this rude establishment! Thanks for wasting my time asshole. See more Read Less
Danielle Marie
13 May 2017
REPORT
☆☆☆☆☆
REPORT
We had 11am pedicure appointments that were scheduled more than a week ago and waited over 30 minutes to be put in a chair. I was told by the owner it was Mother's Day weekend. It's not my problem whe... Read More
We had 11am pedicure appointments that were scheduled more than a week ago and waited over 30 minutes to be put in a chair. I was told by the owner it was Mother's Day weekend. It's not my problem when I had an appointment. Maybe the owner shouldn't overbook apointments if they don't want to have the staff available to accommodate those that book appointments. Will never come back. Everyone is rude. If the owner wants a successful business then maybe she shouldn't be rude and get an attitude with everyone that comes in to get a service. Read Less
Marion Dwyer
5 May 2017
REPORT
☆☆☆☆☆
REPORT
This has to be the cleanest and friendliest nail salon I have ever been to in this area! The owners and employees are always super nice and I have never had a bad manicure or pedicure there. I've also... Read More
This has to be the cleanest and friendliest nail salon I have ever been to in this area! The owners and employees are always super nice and I have never had a bad manicure or pedicure there. I've also just had my eyebrows waxed there for the first time. I had it done once somewhere else and had a really bad experience but wanted to give it another go. They came out perfect! Thank you! I can't wait to come back! Read Less
Karen Torrie
26 Apr 2017
REPORT
☆☆☆☆☆
REPORT
I went to another salon for 2 years and was happy with them until an incident. Decided that I needed to find a new place, so happy I chose here! Tea is fantastic, my nails have never looked better!
Debbie Wirth
22 Mar 2017
REPORT
☆☆☆☆☆
REPORT
This is the most relaxing and friendly nail spa ever. Been here often. Everyone is friendly and the service is outstanding. They even serve wine and beer with your pedi if you like. Prices are really... Read More
This is the most relaxing and friendly nail spa ever. Been here often. Everyone is friendly and the service is outstanding. They even serve wine and beer with your pedi if you like. Prices are really reasonable and they care about giving great service. Try it you will never go anywhere else. Read Less
Alisha Printup
23 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Clean. Largest variety of gel polish in niagara falls! The owners are very friendly. Does brazilian waxing too which i love. Best of all they serve WINE and BEER! They also do lash extensions.
Sarah
23 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Wonderful place! I haven't wanted to go anywhere else since I started going here two years ago. They are always so diligent and kind to everyone, they really focus on doing a great job.
Michelle Stegmaier
13 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Niagara Falls Nails & Spa is the best nail salon in Niagara Falls. Besides doing the best nails around, they are the only place you can enjoy a glass of wine or bottle of beer while being pampered. ... Read More
Niagara Falls Nails & Spa is the best nail salon in Niagara Falls. Besides doing the best nails around, they are the only place you can enjoy a glass of wine or bottle of beer while being pampered. It is, by far, the cleanest and prettiest place you will ever have your nails or waxing done. I wont go anywhere else. Call for an appointment or stop in...... you will be happy you did. Read Less
Debbie Benedict Russell
26 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Just had my first pedi there and it won't be my last. The staff did a great job. They didn't rush like other salons. I like that they have many options for pedIcures. I highly recommend the Op Sen. ... Read More
Just had my first pedi there and it won't be my last. The staff did a great job. They didn't rush like other salons. I like that they have many options for pedIcures. I highly recommend the Op Sen. It smells like rose petals. Read Less
Lisa P.
15 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Went for Pedi on Friday morning. She was distracted w her phone the entire time. Nipped cuticles more than once. By Sunday my one toe was puffy and red and now There's clearly an infection. I noticed ... Read More
Went for Pedi on Friday morning. She was distracted w her phone the entire time. Nipped cuticles more than once. By Sunday my one toe was puffy and red and now There's clearly an infection. I noticed they didn't line the tubs to insure no bacteria from the drains but wanted to give them a shot. Awful. Will never get a pedi at a place that doesn't use liners ever again. I get constantly and now the one time I go to a place without liners I have an infection. Am now taking antibiotics for the infection. Paint job only good thing out of it. Read Less
Emily B.
3 Sep 2016
REPORT
☆☆☆☆☆
REPORT
I just moved out to NF and was looking for a new nail place. I went here on a Sunday and it was crazy busy. The staff did a great job at getting walk in and appointments in and out the door in a good ... Read More
I just moved out to NF and was looking for a new nail place. I went here on a Sunday and it was crazy busy. The staff did a great job at getting walk in and appointments in and out the door in a good amount of time. Kayla did my nails. Even though the place was busy, she didn't rush on my nails and did an exceptional job. Will definitely come back! They also have mani/pedi options that include wine and beer. How cool is that! Prices were about normal. The inside is beautiful as well. Read Less
Jessie Hnatyszyn
22 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Called and got in right away, great customer service. The lady took very good care of my nails and toes... never had anyone make sure they were perfect before! They sell alcohol, which is really cool... Read More
Called and got in right away, great customer service. The lady took very good care of my nails and toes... never had anyone make sure they were perfect before! They sell alcohol, which is really cool. And it's overall a very pleasing and relaxing experience.Read Less
Zoe B.
14 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Not sure if this is a new location because I had to create a page for it. However I had such a good experience that I didn't mind making it. If it wasn't for seeing them on Facebook I would have never... Read More
Not sure if this is a new location because I had to create a page for it. However I had such a good experience that I didn't mind making it. If it wasn't for seeing them on Facebook I would have never known to go there. very skilled and friendly staff. I had botched nails from a different pervious nail salon. Not only were they able to fix them but they also did exactly what I wanted. Also my boyfriend took my debit card to buy groceries and I didn't realize I didn't have it until half way thru the appointment. They were very understanding when I had to leave to get more cash. I would defiantly go back, I can't stop looking at my nails. It was $32 to fill my acrylics with gel plus they had to completely fix two of my nails and shaped them all very reasonable Read Less
Lynn Johnson
22 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Gracious and kind would express in a few words my first time visit to this location. I am not from this area so after my search I chose Niagara Falls Nail and Spa because of the favorable reviews and ... Read More
Gracious and kind would express in a few words my first time visit to this location. I am not from this area so after my search I chose Niagara Falls Nail and Spa because of the favorable reviews and now I too am a satisfied customer! These guys were great, efficient, professional and CLEAN. I would definitely go back again and my technician Troy was the best. Thanks guys you rock! Read Less