My Mom & I went there to get service, and was told it would be a while, and we were fine with that. One of the workers waited 15 minutes to ask us to come back the next day, but we said that we would wait. She kept asking us to come back tomorrow, so we just got up, and went some where else. I've been going to Lucky's for years, and was never treated this way. I think it's because It's ran by new people, and they do not know how to treat their customers. I didn't have an problem with leaving, but I did have an problem with being told that we would be receiving service, then asked to come back because they were understaffed. That was very unprofessional. Read Less

USUALLY DO A GOOD JOB. BUT NO ONE GOOD WORK'S THERE ANYMORE, AND LAST TIME I GOT THEM DONE 5 BROKE REALLY LOW 4 STILL ATTACHED TO SKIN. WAITED A WEEK AND WENT BACK SO THEY COULD GROW OUT A LITTLE. TWO DIFFERENT PEOPLE I LET ATTEPT TO FIX AND FILL BEFORE I JUST WALKED OUT ALMOST HALF DONE, THEY LOOKED HORRIBLE!! DON'T THINK I'LL BE GOING BACK AND I WAS PRETTY FAITHFUL AND I PAY FOR GEL POLISH OR DESIGNS ONLY, SO IT'S NOT CHEAP. Read Less

This is the worst nail salon I've ever been too.  Heavy fumes and not clean.  They keep trying to upgrade your services to "spa level" and then do not provide the added service once they sell it.  My nails chipped the next day - toes were unprofessional.  They take 2 seconds to rip the crap out of your eyebrows in a chair outside of the bathroom.  They do not take time and skip steps.  Eyebrows were completely uneven - the worst and it's pricey.  Do not recommend. Read Less

If your looking for a salon to relax this is not the one for you. My heals weren't taken care of properly. The woman were speaking to each other in a language you weren't able to understand, not very professional. Read Less

I went into this institution to get a full set. Firstly, the nail polish was so sloppy my baby sister could've done a better job. Secondly, the acrylic was so thin that within the day, four of my nails had snapped at the tip. Then, on top of that, my nails are now infected. I DO NOT RECOMMEND THIS NAIL SALON AND THEY HAVE HORRIBLE CUSTOMER SERVICE. They argued with me in front of other clientele and they only offered a color change, which doesn't help the fact that I still have a bunch of broken nails. Go down the street where it's clean, nice customer service, and they're respectful to their clients. Definitely never using their service again and I'll be telling everyone I know. Read Less

This place owns the new York nail company that I am reviewing. I gave my male friend a gift certificate to this salon to get a pedicure. He has been there in the past and has gone three times. Each time he has gone there has not been a woman there to service them. The men refused to service him. This was very embarrassing as this was a Christmas gift for my friend and I'm extremely offended for my friend as to how he was treated by this establishment. Read Less

If I can give no stars I would, this has been the worse manicure I've received in my life. This didn't completely take off my old nail polish. Didn't cut any cuticle. The paint was all over my fingers, didn't clean around the nail. I am very disappointed, I paid $5 to take off my gel polish plus the $15 for a regular manicure. What a waste of money! When now I have to go somewhere to try and fix this mess! Don't recommend to anyone. Save your money and time!Update:It's 9:30pm 8 hours after I did my nails and my nails are yellow!! I don't know what products they are using but this is horrible, I am very upset! Read Less

I wish I could put negative stars!!! This is by far the worst nail place I have ever gone to. Apart from it being expensive they couldn't even paint the nails correctly let alone cut any cuticles. I think i left looking worst than when I got there. Very disappointed. Read Less

First time there and I will NEVER go back!! I would advise no one to ever go here unless you want a painful experience or better yet a nail infection!!!!!  And yes I still had to pay $35 for this "professional" work which btw my gel polish is chipping a week after. Totally disgusting and slobby place! Read Less

Just came here with two friends, and we were very disappointed. The guy who did my  mani/pedi was good, but my companions had very bad service. Also, the equipment was old and mended with duct tape in many places, it was dirty, and one of my friends killed a cockroach. They really need to do some facilities upgrades and take credit cards. The only reason we came here was because they were the only nail place open on a Sunday. We won't be returning. Read Less

I tried all the other places and noone does my nails like they do. Not even the nail place that sells wine! If you have to get your clients buzzed to do their nails you're doing it wrong. Here they simply do their jobs and fo it well. Read Less

I went in nice and early in the morning (it can't be said that "it had been a long day"). A tech, Henry, told me to come over to his station for my acrylic fill-in (again - just in case anyone is wondering, "well, maybe he didn't want to see anyone just then," HE told ME to come over). And it all went downhill from there.First, before I even opened my mouth, Henry started berating me for going so long without getting my nails done. I'm not referring to playful banter -- he was all but yelling at me. The venom in his voice was palpable. He was saying things like, "You can't just do what you want; you MUST get fills on time," and even, "You can't just come in here and expect me to fill in your nails when you wait so long!" Actually, yes I can...that's EXACTLY what I expect. (Not that I ever explained myself to him...that's really none of his business, but I do want to make it known that I wasn't just being lazy; first of all, I'm a very busy woman who works from home, and my husband and I work overnights. Also, I've been in a wheelchair since I was 14 and due to a rare, congenital eye disease, I cannot drive. So, unless I have an event or a photo shoot, I'm not going to add extra stress and pain to my life, and take a bus JUST to get a fill when I've been up all night! And unequivocally NOT because a nail tech named Henry "commanded" me to do so.)He tried to tell me that I must've gone "at least a month and a half," and when I smiled and said, "Sure seems like it!" with a little laugh and a comment on how the autumn is flying by, he seemed genuinely outraged. He told me, NO, that it was an ACTUAL month and a half, probably 2 months since I last got a fill, and that's "unacceptable." I was still trying to be somewhat diplomatic at this point, but I informed him of the actual length of time since my last fill. He told me I was wrong. I will not expound upon how angry I was, but with no one else available, I was stuck.To add LITERAL insult to ACTUAL injury, he hurt me. I was bleeding by the time he had only prepped the 3rd nail. I informed him he was injuring me; he told me, "No I'm not. You're ok." When I pointed to the blood, he just sighed impatiently, slammed his hands down, and looked at me as if to say, "Can I finish?" When I kept flinching and saying "OW!" he got more irritated. The work itself is atrocious. One had so much acrylic on my cuticle and finger that I requested to use HIS file, and while he was watching, I fixed my own nail. Unfortunately, I cannot fix the fact that he sealed some of the old DARK PINK nail polish INSIDE the area he filled! It's hideous.After he slapped on the acrylic, he began the grinding-down. I had tried to tell him several times about my special circumstances, but not only had I been cut off each time, but I was also incredibly rattled. I managed to check his work after two fingers, and FINALLY said to Henry, "Excuse me, could you please make the tips thicker? They're too thin; they'll break off and chip in my wheelchair. And, for the rest of my nails, can you PLEASE not grind them down as much?"I don't know how much he heard of my requests, because he had already started yelling at me. YELLING. He was hollering that that he was going to charge me more for every single nail; that you CAN'T make nails thicker. When I kept repeating that I NEEDED them thicker because of my wheelchair, he said, "NO! NOBODY MAKES THEM THICK! IF YOU MAKE THEM THICK, THEY'LL BREAK!" I told him that I've been getting my nails done for YEARS, and that I know best...and NO, they will break UNLESS they're thicker. Plus, I had just gotten my nails done QUITE thickly...THREE AND A HALF WEEKS AGO, IN THE VERY SAME SALON WHERE WE WERE NOW SITTING. Then he tried to tell me that making them thick causes fungus. (?!) My husband and I just looked at him like he was an...well, an idiot. So, he changed his tack. He went back to yelling that he would charge me for making them thick.I replied to him, "Sir, I just want a little more acrylic on TWO NAILS. And, as for the rest of them, just don't grind them down as much...that's ALL! No one else...and I mean NO ONE...has EVER wanted to charge me for fixing something!"He just kept yelling like a mad man. I've NEVER seen ANYTHING like this at a nail salon. Finally, I got tired of it. Of him, his insults, his demeaning attitude, his weird belief that he can order me around, and just to shut him up, I said, "You know what? Just finish them. I don't care. Don't make them any thicker. Don't fix them. I. JUST. DON'T CARE. Because I've tried NUMEROUS times to tell you, but you've cut me off each time, but whatever. Let's just get this done. I want to leave this place, quite frankly. This whole experience has been positively ridiculous and insulting on every level."A few moments later, when he was quiet, I added, "Honestly, it's not like you've done a very good job, anyway. And you know it."He didn't disagree. Read Less