If I could give this place negative stars I would! Im including a picture of THE OWNERS work. The owner is completely unprofessional, rude &, does an extremely messy job. When I complained that my acrylic nails were lumpy ( they weren't filed correctly), 2 different colors ( one nail was tinted pink but the others weren't) & I pushed my cuticle back because she didn't ( on my middle finger) she became very loud & rude. She actually accused me of trying to scare off her one other customer, I told the owner the other woman doesn't have to listen to me complain, all she has to do is look at what you did to my nails & she will run! I wouldn't recommend this place to anyone ever! Poor customer service skills, poor job on my nails & overall a very negative energy there.👎👎👎👎👎👎👎👎👎👎👎 Read Less

Its been 3 days and 4 nails already fell off which never happens and not to mention i paid $57 For a full set and gel polish which i normally pay $40 everywhere else(they charged an extra $5 to do coffee, who does that)..i Will never go back there again.. figured I'd try it cause my normal place was busy but I wish i didnt..now i have to redo them so it's basically costing me $97 to do a full set..im pissed.. Read Less

Great salon! I have naturally nice long nails so finding a salon that will do a nice job is hard because they make more money doing false nails fills etc. Ginas is my go to place! No wait great service great prices AND I show them a picture of what I want and that is what I walk out with! Did I mention my shellac manicures last A MONTH! I do get different styles of French manicures so it's less obvious when they grow out, but still A MONTH! Read Less

Love this place. They are amazing. There's really never a wait and if there is..it isn't long at all. They listen to what your want. Not like other places in the area. I've been going to Lotus for over a year now and ive never had a complaint!Read Less

It's a nice place. I couldn't find it at first, because their lighting for their sign was out. But the wait was not lot long & the service was good. The overall experience was nice. For those who live in Niagara county, they are located in the Wegmans plaza. Go check them out! Read Less

First time here. I'm in town for the holidays and I've tried all the nail places in North Tonawanda on previous visits with no success. This place in NF seems to be the winner. I like a basic manicure - short and square with slightly rounded edges. I don't need a spa experience. Just good nails when I leave and this is the place. Prices are reasonable but they are a cash place (ATM available).  They have a nice selection of regular polishes and a enough gels to get you the color you want. The young lady who did my mani/pedi was very nice and made sure I was happy with the shape before putting on color. A slight tweak of the edges was all I needed. The edges of the Polish are clean and I expect this to grow out nicely.Oh. And the pedicure chairs are great. Read Less

I went to lotus nails for the first time yesterday with my best friend- we needed our nails done for an event we were going to later on in the week; having never been there before, but having heard good things about the place, we went in not sure what our experience was going to be like.Let's just say, all of our expectations were exceeded, and it was such a great experience!Being a hardcore perfectionist, it can create a challenge because I like things to look perfect (lol...) My technician was so nice! I am not as talkative as most people up front (as you can tell by my review haha ), it takes awhile to warm up sometimes my manicurist was a bit chatty in the beginning but I think I made her feel like I didn't want to talk... sorry!!The place was super clean and hygienic! It wasn't very busy in there at all, which was good for us!  And the price!!! It was super affordable! $17 for a basic manicure is unbelievably awesome!!!!!I absolutely loved the service and was so happy with how my nails turned out!!  I know I will definitely be coming back again!!! Read Less

I am having a tough time with rating this nail salon , but I think I can safely go with 4 stars for the friendly efficient service received .Lotus is in the Wegmans plaza on Military Rd. The salon is not in any way fancy or pretentious . There are 3 or 4 nail stations and what seems to be about 10 pedicure chairs . Though the overall "look" of the salon is less than inspiring , the service is very good and I do find the space to be relaxing . My manicurist was very professional and sweet . A gel manicure is $35 at the time of this review .Overall I have been very pleased with the 2 gel manicures I have received . I see no reason to look elsewhere for this service. Read Less

I was visiting from out of town and needed a place for a pedicure and manicure and found Lotus Spa. The location was very easy to find. The people were very professional and welcoming. I had a wonderful spa pedicure and manicure. I noticed the procedure they followed for using clean and sterilized tools. Additionally, I had a gel manicure and the light "machine" they used was one that was perfectly timed. I have had experiences in other places where they attempted to keep my nails in way too long and no one needs that extra exposure! Kim was the person who provided  my services and she was great. This will be my "go to place" when I am in the area. Read Less

We went at night and got a basic pedicure. I thought they would be busy on a Thursday with no appointment night, but we got right in and didn't have to wait. They had so many colors to choose from I had a hard time narrowing it down. the salon was so clean and not like most places where there is a lot of chatter. It was nice and relaxing I was able to sit back and relax and get massaged by the chair. They did a great job with the pedicure and for a basic I was very pleased with the cost. I will be back again to this salon because they were friendly and make sure they did a good job. Read Less

I normally go here to get my eye brows and nails done. I went about a month or so ago to get a full set on and I have a fungus on one of my finger nails. This happened one other time and was on 3 of my finger nails. I figured it was just a fluke thing and decided to go back only to have it happen again. I will not be returning. Not even to get my eyebrows done. Read Less

These people are slow to start the service requested, even with an appointment. My pedicure was MAYBE 8 minutes long and not worth the money spent. The guy that did my refill had to replace one nail because it was broken and he screwed it up and when I asked him to fix it, he got huffy, threw the nail file on the table at me, and was rude and condescending the rest of the time. One of the worst I've ever been to, and I've been to quite a few. Don't let the stars fool you, this place is horrible. Read Less

This place is the absolute best bang for your buck when it comes to manis and pedis. Although they can get very busy they have always taken their time and done a quality job. Be aware they do not take credit cards though thankfully someone had asked before I sat down so I was able to run to the ATM at wegmans before it became an issue. Other than that issue be prepared to sit down and enjoy Read Less

Tried this place for the first time because of the Yelp reviews. got a pedicure on a Tuesday. There were  a few people in so had to wait a few minutes. The place is clean and well kept. the pedicures cost $25 and they don't accept credit cards.  the pedicure was nice with a decent massage. The woman didn't introduced herself so can't recommend her.   I find that pedicures in the Buffalo/Niagara area are not all that great and tend to be expensive.  Lotus nails is better than most and about the same price. Too bad they don't accept credit cards. Read Less

My daughter & I have been going to Gina's for about 8 years and the staff are all so friendly & always wanting to make sure you're comfortable & enjoy your pedicure. The shop is clean & I would highly recommend anyone to go there. Thank you Gina & staff! Read Less

I decided to start getting my nails done again after a 1 - 2 year hiatus, but because of my VERY specific needs, I approached where to go very carefully. After noting that Lotus Spa has better reviews than pretty much anywhere else, I called and made an appointment. Just to clarify the "specific needs" thing: I'm in a wheelchair (have been since I was a child) and because of the wear and tear my hands get, the meds I'm on, and some of the other medical issues I have, I can't grow my nails out naturally. They tear and chip within an hour or so after painting them unless I get sculpted acrylic to reinforce them. Even then, I need the acrylic applied MUCH thicker than most people get (because my wheelchair will destroy them otherwise) and (somewhat understandably) most nail techs don't want to do it. Before the hiatus I spent 10 years straight getting my nails done, and during that time, I figured out what does and does not work for my lifestyle, what lengths work, and what methods do and don't hurt. I also discovered that 99.9% of nail techs do NOT want to do it the way I need. (I totally understand that they ARE artists, and as such, don't want their work to look "unnatural," "sloppy," or "amateurish." In my case, I'm not going for the "natural-look" -- I'm going for Girly Nail Armour.) First of all, Lotus Nail and Spa is VERY wheelchair-accessible! I had NO problems getting in, getting my nails done, or browsing all the shades of nail polish available. In fact, even the pedicure chairs are disability-friendly...I'm looking forward to going back and getting the first independent pedi OF MY LIFE! (I've always needed to be physically picked up and placed into the pedi chairs before. Totally depressing.) Anyway, I got a full set with permanent white tips, nice crisp, clear acrylic, great conversation, and a renewed feeling of confidence. My nail tech was a WONDERFUL young lady who really knew her craft, and unlike so many before her, was completely fantastic about sculpting me a set of thick, strong nails. While 99.9% before her were uncooperative and grumpy about fulfilling my request, she's definitely at the TOP of that other 0.1%! Halfway through the first hand, I had already decided to become a regular customer. She even checked in with me to see if they were thick enough!!! No one has EVER done that!For those who like a warm, welcoming environment, this place is totally for you. I had brought my iPad and headphones, but I honestly never needed them. Everyone was having a good time, talking, and joking around. Within minutes of rolling through the door, I had joined in the store-wide conversation, and my assistant who was with me even got a list of movie titles from one of the guys who works there. He probably dreaded dragging along with his boss to a nail place, but he was just as welcomed. The ONLY drawback is that there is no WiFi there, so if you're like me and NEED to stay connected for work and business, be prepared. I had planned on getting some work done while I waited, but that didn't happen.All in all, here's my summary:Accessibility: * * * * *Friendliness:  * * * * *Wait Time:      * * * *   (I took off 1 star for no WiFi while waiting)Quality:          * * * * *Cleanliness:   * * * * *I can't wait to go back!!!  *^_^* Read Less

I was looking for a salon in the area with Good reviews and this was one of the only salons that even had any. Since its close I decided to give it a try. I have gel nails (gel powder not shellac) and they were torn up from working hard over the last 2 weeks & needed done tlc. I was pleased to walk in and find a clean place where everyone spoke English. It's uncomfortable to go places where people are constantly speaking another language in front of you as though you aren't there. This was not the case here. So she gave me a fill and shaped them exactly how I asked. It cost $20 and I gave her $5 for a job very well done. I now have a go to salon when I visit my mom. Read Less

They were friendly enough here but I was unhappy with the way they conducted their business. I didn't like their methodology and didn't understand the pace of it. One person would work on my nails then someone else would rotate and I didn't know what was going on.  My Acrylic full turned out nice but it took over an hour and me feeling like a hot potato (With pink spahkly nails!) ;)Might give it another shot bc it's close to my new residence but will be looking for other salons. Read Less

Went here with a girlfriend who lives in the area. I got a regular manicure + pedicure for 35 bucks. We went around 1230 on a Sunday and the place had just emptied! Yays! It was so quiet and peaceful in there. We started with pedicures. I've never had one before and it was relaxing without being too ticklish or aggressive. Then I got my manicure by the same technician. I could tell she was a talkative person but I like to just sit. After a few attempts at trying to talk to me I think she got the hint LOL. She did a really nice job.Overall: I really appreciated how even though this place did get busy after we got there, they didn't rush our services along like most places would. They still gave us our time and didn't skimp on any of the steps. I also liked how the tech asked if I liked the shape and the outcome of each process before she moved on to the next step. How awesome! I also liked how the place was clean, unpretentious and had Pandora on the speakers.I would definitely come back here for a full set or gel nails. Looking at the other ladies' nails, this place is the place to go. Too bad its sooo far from my house! If I could afford it, I'd come out here every time to get my nails done! Read Less