34 Reviews

Top Nails

Middletown, New York
Reviews
emily martell
23 Jun 2018
REPORT
WORSE PLACE EVER!!!!! The guy was soooo rude to me . I told him it looked bumpy and he copped an attitude about it. Let me leave with DIRTY hands. Every nail salon ive been too massages your hand and ... Read More
WORSE PLACE EVER!!!!! The guy was soooo rude to me . I told him it looked bumpy and he copped an attitude about it. Let me leave with DIRTY hands. Every nail salon ive been too massages your hand and moisturizes your hands after and he didnt do either. Honestly worse experience ever!!!!!! Never going back. Read Less
Dawn Rogers
11 Jun 2018
REPORT
Mad house. Always crowded. But if you don't mind chaos, go for it. They do nice work. Eyelashes too!
Trisha Curry
7 Jun 2018
REPORT
I didn’t even want to give this place 1 star. I’ve never been soo unhappy with customer service as I was here. I was charged the full price for a pedicure with less then half the work. Soaked my feet ... Read More
I didn’t even want to give this place 1 star. I’ve never been soo unhappy with customer service as I was here. I was charged the full price for a pedicure with less then half the work. Soaked my feet in cold water and when I told her she added a little warm water which did nothing. Then had the audacity to tell me my feet were to ticklish and that’s why she did less then half the job but charged me full price. My feet were dry, worse honestly then when I went in. DEFINITELY DO NOT recommend this place!! Read Less
Jaxi Thompson
26 May 2018
REPORT
Went for a gel filler and left most unhappy. Fingers were not soaked nor cuticles cleaned properly. Left with 'stuff ' under and around my nails. Market atmosphere ☹
Jennifer Dell'Era
10 May 2018
REPORT
I'd give less than 1 star if I could! Don't waste your time or your money
Hello There
3 May 2018
REPORT
Technician was rude, used old polish which didn't dry and despite during for 39 minutes still smuged. Had to go home and redo my nails. Don't go there
hannah braunius
25 Apr 2018
REPORT
No personal interaction, they make you feel rushed, my manicure took less than 10 mins and was poorly done.
Caroline Sanchez
7 Apr 2018
REPORT
I went there today and paid 160 dollars for my nails feet and eyebrows. I also took my 6 yr old daughter and just for her they charged me 55..i have never in my life paid 160 bucks for any service..i... Read More
I went there today and paid 160 dollars for my nails feet and eyebrows. I also took my 6 yr old daughter and just for her they charged me 55..i have never in my life paid 160 bucks for any service..i didn't ask for gel tip.i asked for fill set acrylic..And cause I really didn't understand them I didn't know just for that was 60.. I was more upset that I paid 55 for my daughters nails and she had 2 colors and a simple flower on her 1 finger..i will never do this again.. Read Less
Vanessa Phillips
25 Mar 2018
REPORT
I have been a customer for over 10yrs, and wouldn’t go anywhere else. Holly gives the best spa pedicures!
Summer B.
7 Feb 2018
REPORT
7 PM on Tuesday night me and my sister decided to go get our nails done. Top nail closes at eight but they took us in at 7:30 anyways. We both got full sets of acrylic with gel nail polish. Both of ou... Read More
7 PM on Tuesday night me and my sister decided to go get our nails done. Top nail closes at eight but they took us in at 7:30 anyways. We both got full sets of acrylic with gel nail polish. Both of our manicurists were very nice professional and did an amazing job. Definitely will be returning. Read Less
Victoria Quick
29 Jan 2018
REPORT
Went in for a full set and showed the guy a picture of the shape I wanted, he assured me he could do it. Well the shape of my nails are all different! Some oval, some pointed, some squared and oval at... Read More
Went in for a full set and showed the guy a picture of the shape I wanted, he assured me he could do it. Well the shape of my nails are all different! Some oval, some pointed, some squared and oval at the same time! Wish I could show a picture! They suck! And he charged me extra for this “shape”! Didn’t say two words to me the entire time I was there. I was so pissed once I really examined them at home! Couldn’t believe how a person would even let a client leave with nails like this! Absolutely horrible. This salon turned into who can do the most clients in such a little time! Read Less
Dulce Lezama
29 Dec 2017
REPORT
Great service every time I go! Always do what I️ need done, they are so helpful! Thank you Top Nails!!!
Erika Feagles
29 Dec 2017
REPORT
I am exceptionally upset because I came to the salon countless times over many years and have paid thousands of dollars on my nails. Today I not only received the most awful customer service but I als... Read More
I am exceptionally upset because I came to the salon countless times over many years and have paid thousands of dollars on my nails. Today I not only received the most awful customer service but I also received terrible service to my nails. I explain to them that I wanted a spa pedicure and that I wanted a regular French polish with clear gel over top like I have gotten multiple times before. They explained to me that they don't do that at the salon while I'm trying to explai...n to them and a very crowded salon that I don't care what they normally do this is what they've always done for me. So after basically having it out with the manager I was so embarrassed that I left after paying the full $40 that I/O them And I have to pay somebody else to paint my nails because they wouldn't do it the way that the customer asked for it. I'm annoyed I'm frustrated and I'm very upset and I truly hope that this review gets lots and lots of attention so other people can be warned to stay away. Awful ! See More Read Less
Sara Budd
25 Dec 2017
REPORT
Nancy is the best They are very nice Place is clean and well kept
Irene Montoya
19 Dec 2017
REPORT
Love this place, starting from the moment I walk in with a warm welcome. Wendy does an amazing pedicure and Dane as well with his gel manicure.
Elizabeth Mckee
11 Dec 2017
REPORT
Wow!! The way the staff had done my nails is phenomenal! I am in love with their Shellac manicure. The massage was awesome. When you are done you want too flaunt your nails everywhere!!
Caitlin Barrett
8 Dec 2017
REPORT
Save your money and go to any other salon but this one. My nail technician was not friendly at all, he kept sighing every time he would work on each of my nails. Also spent $95 for a full gel set and ... Read More
Save your money and go to any other salon but this one. My nail technician was not friendly at all, he kept sighing every time he would work on each of my nails. Also spent $95 for a full gel set and regular pedicure.. HOW ABSURD!!!! I'm going back to ENVY NAILS ON DOLSON. Read Less
Jennifer Smiley
18 Oct 2017
REPORT
Love this place! You can get in and out so fast. If you are NOT happy with your nails, you need to keep going back and find someone you like since every tech has different skills and styles. They h... Read More
Love this place! You can get in and out so fast. If you are NOT happy with your nails, you need to keep going back and find someone you like since every tech has different skills and styles. They have many nail techs and I can't imagine you not being happy with someone. Personally, I love LOVE Nina, but I prob shouldn't tell you that since I want to keep her to myself! lol Read Less
Helene Menter Stevens
13 Sep 2017
REPORT
I used to go to Top Nails and Samantha would do my nails. She was very rude to me a few times and I swear that she's color blind!!! For the price that I was paying to have my nails done there, I sh... Read More
I used to go to Top Nails and Samantha would do my nails. She was very rude to me a few times and I swear that she's color blind!!! For the price that I was paying to have my nails done there, I should have been treated better!!! I'm never going back to Top Nails!!! Read Less
Rebecca Lynn DeGrote
8 Jul 2017
REPORT
Went for a manicure today and my nails got cut extremely short! Then eyelash extensions were applied incorrectly. I had to go to another salon and then back top nail trying to get them removed as they... Read More
Went for a manicure today and my nails got cut extremely short! Then eyelash extensions were applied incorrectly. I had to go to another salon and then back top nail trying to get them removed as they were so painful. They were applied to my lower lashline and the strip of adhesive was actually on my eyelid making contact with my eye! I asked for a refund and was told I had an allergic reaction so no refund ...BS! Save your money and go somewhere else!!!! Read Less
S S.
22 Feb 2017
REPORT
Booked an appt for French gel fill ins. I was seated at Stevens table. He was very polite, talkative and helpful. I asked him how long he has been working in this profession he says over 20 years. His... Read More
Booked an appt for French gel fill ins. I was seated at Stevens table. He was very polite, talkative and helpful. I asked him how long he has been working in this profession he says over 20 years. His work was quicker than I anticipated it to be. He also listened to everything I asked for. I asked for my nails to be thinner, more of a round pointed, and for a super curvy natural looking white tip. I will add a before photo, a photo of what I wanted, and lastly the finish product. So far this is the best place I have encountered in the Goshen/Middletown area so far. Read Less
Jill J.
20 Jan 2017
REPORT
sloppy lazy work.   got acrylics and my nails aren't  even filed straight.  he kept putting acrylic on, letting it slop off onto the table and then tried to fix the mess.    my manicurist was using cl... Read More
sloppy lazy work.   got acrylics and my nails aren't  even filed straight.  he kept putting acrylic on, letting it slop off onto the table and then tried to fix the mess.    my manicurist was using clearly old sticky nail polish  and  didnt paint down the sides. there  visible bubbles and theres a hair painted into one of my nails.    he couldn't be bothered to push my cuticles back either so i paid 40 bucks for nails that look a week old. Read Less
Jeanette L.
2 Jun 2016
REPORT
I will never go back ! My polish and manicure ( if that's even what you want to call it ) always look like my 9 y/ o did them .. The nail tec is rude always on her phone , and worried about who's walk... Read More
I will never go back ! My polish and manicure ( if that's even what you want to call it ) always look like my 9 y/ o did them .. The nail tec is rude always on her phone , and worried about who's walking in the door . When I tried to tell the owner about my issue she called me picky and said she will not fix them. ( mind you I only went to the manager after this had happen the time before as well ) I will never go back and I found a nail salon that blows these people out of the water . Essence nails in Chester. Amazing. Trust me one manicure by them you will never go anywhere else ! Read Less
Lan V.
15 Mar 2016
REPORT
Absolutely love the friendly staff. I wouldn't get my nails done anywhere else. Jenny is a welcoming, friendly manager. I love everyone there, they are wonderful, hardworking people. I leave with happ... Read More
Absolutely love the friendly staff. I wouldn't get my nails done anywhere else. Jenny is a welcoming, friendly manager. I love everyone there, they are wonderful, hardworking people. I leave with happy nails, toes, and wax everytime! Read Less
Jennifer F.
27 Feb 2016
REPORT
The owner Kim is very nice. I really like my nails and toes but I can't remember the woman who did them. I really wanted Psy but she was busy already. I will try again this weekend.
Jenn F.
10 Dec 2015
REPORT
The owner Kim is very nice. I really like my nails and toes but I can't remember the woman who did them. I really wanted Psy but she was busy already. I will try again this weekend.
Sue W.
4 Aug 2015
REPORT
Had a wonderful experience today at Top Nails. Steve was patient and professional while he fixed my nails. My French gel manicure came out terrific! I would highly recommend Steve. Finally found a nic... Read More
Had a wonderful experience today at Top Nails. Steve was patient and professional while he fixed my nails. My French gel manicure came out terrific! I would highly recommend Steve. Finally found a nice, clean nail salon that I'll definitely be returning too soon. Read Less
Marina M.
2 Aug 2015
REPORT
Excellent experience with Psy. She will do the job just right!!
Michelle S.
2 Jul 2015
REPORT
This place is unsanitary And unprofessional. My first experience there was OK, but the second was bad. The man who did my nails could not paint for the life of him. There were streaks on all of my nai... Read More
This place is unsanitary And unprofessional. My first experience there was OK, but the second was bad. The man who did my nails could not paint for the life of him. There were streaks on all of my nails. My third time there will be my last. I came in for a simple manicure. I was told to pick out my color and wait. Eight people came in after me and were taken before me. They do not take you in the order of your arrival they take you in order of how much money you're spending. They do not clean out the pedicure machines and always try to pressure you into buying services you do not want. Will never go there again. Read Less
Luz M.
29 May 2015
REPORT
I have gone to this place twice this year and I am not impressed with their service. Both times I felt rushed and was badgered into getting some type of service that I did not need. The salon was full... Read More
I have gone to this place twice this year and I am not impressed with their service. Both times I felt rushed and was badgered into getting some type of service that I did not need. The salon was full to capacity and the tech's were cold. I had a gel fill done and wanted to change the shape of my nails in which the tech was not pleased to do . I wanted an almond shape nails and she gave me oval, I told her that this is not what I wanted and said "This is what it is and that she was a professional and I was not" until I whipped out my phone and showed her what almond shape nails look like, Let say that the interaction with her was not pretty and so did my nails. They were pricey and I was not happy. Also, the tech was pissed that I did not tip her. I told her " bad service, fresh mouth.. NO TIP" I will never go there again. please save your money and don't go. Read Less
T. G.
25 Apr 2015
REPORT
I don't recommend this place. I was going to this place for several years. Their products are very cheap , they rush through your nails and my nails started to chip and break very easily . The woman d... Read More
I don't recommend this place. I was going to this place for several years. Their products are very cheap , they rush through your nails and my nails started to chip and break very easily . The woman doing my feet was on her cell phone not paying me much mind and cut my toe.  Thee staff is rude to the customers as well as each other.  They don't seem to like each other and it shows. Their manager Tina is very rude as well! The culture of this salon has changed over the past several years & I won't be going back there! Read Less
Amanda H.
26 Sep 2014
REPORT
Not very clean in my opinion especially the drying area. Odd selection of polish colors, with very few Essie choices which is what I prefer. The woman who did my mani was very unpleasant - never smile... Read More
Not very clean in my opinion especially the drying area. Odd selection of polish colors, with very few Essie choices which is what I prefer. The woman who did my mani was very unpleasant - never smiled or tried to make conversation. She did a nice job on my manicure but it's pretty hard to mess up a regular manicure. Will not return. Read Less
Melissa C.
27 Jun 2014
REPORT
I went here with my sister as a treat for her and me before her graduation and I regret it. The lady who was doing my nails for some reason was spazzing out because the lady who did my sisters nails w... Read More
I went here with my sister as a treat for her and me before her graduation and I regret it. The lady who was doing my nails for some reason was spazzing out because the lady who did my sisters nails was done before me. Why? I have no clue. My sister is smaller than me and has smaller hands and feet maybe? Idk. But she definitely made it sound like she was blaming and angry at me, weird.Then she started cutting it half-assed and square and I asked her to round it out and she flipped out again, saying, "you don't have long nails do I don't have much to work with!!" (Duh, she just cut them) Over and over. Boss lady came over and told her to round it out and she should've asked me before rushing through and trying to take a short cut to cut time. Lol. Next she started complaining again about how my nails are taking such a long time, I finally said to her, "well if you don't wanna finish the job I can go ask the manager to get somebody else to do it." She stopped complaining for a few mins,...THEN she lost the bottle of nail polish!!! I had to pick another color for my fingernails than my toes. Then she tried to blame me, saying "maybe I should play back the cameras to see if somebody took it..."  SMH. Lastly she was done painting and was gonna send me on my way but I was like, it's gonna smudge if I leave with them wet...she said, "oh yes for a perfectionist like you, you should come over to the fan and wait till they dry."1 star is generous. For a $35 half-assed mani pedi done by this lady who was honestly stressing me out at this place where I was going as a treat for my sister and myself, def not worth it.Definitely not for the lesser assertive customers out there, either. Read Less
H C.
12 Apr 2014
REPORT
Fast, clean, professional nail salon. I was serviced immediately without an appointment. Nancy gave me a pedicure and manicure and recommended additional services that would make my experience better.... Read More
Fast, clean, professional nail salon. I was serviced immediately without an appointment. Nancy gave me a pedicure and manicure and recommended additional services that would make my experience better. Men routinely feel like outsiders at nail salons,but Top Naiil employees made me feel welcome. The owner stopped over to introduce herself during my manicure and was very genuine and warm. I'm looking forward to making this one of my neighborhood favorite businesses. Read Less
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Book an Appointment
Online booking unavailable
Please call
(845) 342-0325
400 New York 211
Middletown New York 10940
Business Hours
Monday
Mon
09:00AM-20:00PM
Tuesday
Tue
09:00AM-20:00PM
Wednesday
Wed
09:00AM-20:00PM
Thursday
Thu
09:00AM-20:00PM
Friday
Fri
09:00AM-20:00PM
Saturday
Sat
09:00AM-20:00PM
Sunday
Sun
10:00AM-18:00PM
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Top Nails

Middletown, New York
(34)
400 New York 211
Middletown New York 10940
Monday
09:00AM-20:00PM
Tuesday
09:00AM-20:00PM
Wednesday
09:00AM-20:00PM
Thursday
09:00AM-20:00PM
Friday
09:00AM-20:00PM
Saturday
09:00AM-20:00PM
Sunday
10:00AM-18:00PM
emily martell
23 Jun 2018
REPORT
WORSE PLACE EVER!!!!! The guy was soooo rude to me . I told him it looked bumpy and he copped an attitude about it. Let me leave with DIRTY hands. Every nail salon ive been too massages your hand and ... Read More
WORSE PLACE EVER!!!!! The guy was soooo rude to me . I told him it looked bumpy and he copped an attitude about it. Let me leave with DIRTY hands. Every nail salon ive been too massages your hand and moisturizes your hands after and he didnt do either. Honestly worse experience ever!!!!!! Never going back. Read Less
Dawn Rogers
11 Jun 2018
REPORT
Mad house. Always crowded. But if you don't mind chaos, go for it. They do nice work. Eyelashes too!
Trisha Curry
7 Jun 2018
REPORT
I didn’t even want to give this place 1 star. I’ve never been soo unhappy with customer service as I was here. I was charged the full price for a pedicure with less then half the work. Soaked my feet ... Read More
I didn’t even want to give this place 1 star. I’ve never been soo unhappy with customer service as I was here. I was charged the full price for a pedicure with less then half the work. Soaked my feet in cold water and when I told her she added a little warm water which did nothing. Then had the audacity to tell me my feet were to ticklish and that’s why she did less then half the job but charged me full price. My feet were dry, worse honestly then when I went in. DEFINITELY DO NOT recommend this place!! Read Less
Jaxi Thompson
26 May 2018
REPORT
Went for a gel filler and left most unhappy. Fingers were not soaked nor cuticles cleaned properly. Left with 'stuff ' under and around my nails. Market atmosphere ☹
Jennifer Dell'Era
10 May 2018
REPORT
I'd give less than 1 star if I could! Don't waste your time or your money
Hello There
3 May 2018
REPORT
Technician was rude, used old polish which didn't dry and despite during for 39 minutes still smuged. Had to go home and redo my nails. Don't go there
hannah braunius
25 Apr 2018
REPORT
No personal interaction, they make you feel rushed, my manicure took less than 10 mins and was poorly done.
Caroline Sanchez
7 Apr 2018
REPORT
I went there today and paid 160 dollars for my nails feet and eyebrows. I also took my 6 yr old daughter and just for her they charged me 55..i have never in my life paid 160 bucks for any service..i... Read More
I went there today and paid 160 dollars for my nails feet and eyebrows. I also took my 6 yr old daughter and just for her they charged me 55..i have never in my life paid 160 bucks for any service..i didn't ask for gel tip.i asked for fill set acrylic..And cause I really didn't understand them I didn't know just for that was 60.. I was more upset that I paid 55 for my daughters nails and she had 2 colors and a simple flower on her 1 finger..i will never do this again.. Read Less
Vanessa Phillips
25 Mar 2018
REPORT
I have been a customer for over 10yrs, and wouldn’t go anywhere else. Holly gives the best spa pedicures!
Summer B.
7 Feb 2018
REPORT
7 PM on Tuesday night me and my sister decided to go get our nails done. Top nail closes at eight but they took us in at 7:30 anyways. We both got full sets of acrylic with gel nail polish. Both of ou... Read More
7 PM on Tuesday night me and my sister decided to go get our nails done. Top nail closes at eight but they took us in at 7:30 anyways. We both got full sets of acrylic with gel nail polish. Both of our manicurists were very nice professional and did an amazing job. Definitely will be returning. Read Less
Victoria Quick
29 Jan 2018
REPORT
Went in for a full set and showed the guy a picture of the shape I wanted, he assured me he could do it. Well the shape of my nails are all different! Some oval, some pointed, some squared and oval at... Read More
Went in for a full set and showed the guy a picture of the shape I wanted, he assured me he could do it. Well the shape of my nails are all different! Some oval, some pointed, some squared and oval at the same time! Wish I could show a picture! They suck! And he charged me extra for this “shape”! Didn’t say two words to me the entire time I was there. I was so pissed once I really examined them at home! Couldn’t believe how a person would even let a client leave with nails like this! Absolutely horrible. This salon turned into who can do the most clients in such a little time! Read Less
Dulce Lezama
29 Dec 2017
REPORT
Great service every time I go! Always do what I️ need done, they are so helpful! Thank you Top Nails!!!
Erika Feagles
29 Dec 2017
REPORT
I am exceptionally upset because I came to the salon countless times over many years and have paid thousands of dollars on my nails. Today I not only received the most awful customer service but I als... Read More
I am exceptionally upset because I came to the salon countless times over many years and have paid thousands of dollars on my nails. Today I not only received the most awful customer service but I also received terrible service to my nails. I explain to them that I wanted a spa pedicure and that I wanted a regular French polish with clear gel over top like I have gotten multiple times before. They explained to me that they don't do that at the salon while I'm trying to explai...n to them and a very crowded salon that I don't care what they normally do this is what they've always done for me. So after basically having it out with the manager I was so embarrassed that I left after paying the full $40 that I/O them And I have to pay somebody else to paint my nails because they wouldn't do it the way that the customer asked for it. I'm annoyed I'm frustrated and I'm very upset and I truly hope that this review gets lots and lots of attention so other people can be warned to stay away. Awful ! See More Read Less
Sara Budd
25 Dec 2017
REPORT
Nancy is the best They are very nice Place is clean and well kept
Irene Montoya
19 Dec 2017
REPORT
Love this place, starting from the moment I walk in with a warm welcome. Wendy does an amazing pedicure and Dane as well with his gel manicure.
Elizabeth Mckee
11 Dec 2017
REPORT
Wow!! The way the staff had done my nails is phenomenal! I am in love with their Shellac manicure. The massage was awesome. When you are done you want too flaunt your nails everywhere!!
Caitlin Barrett
8 Dec 2017
REPORT
Save your money and go to any other salon but this one. My nail technician was not friendly at all, he kept sighing every time he would work on each of my nails. Also spent $95 for a full gel set and ... Read More
Save your money and go to any other salon but this one. My nail technician was not friendly at all, he kept sighing every time he would work on each of my nails. Also spent $95 for a full gel set and regular pedicure.. HOW ABSURD!!!! I'm going back to ENVY NAILS ON DOLSON. Read Less
Jennifer Smiley
18 Oct 2017
REPORT
Love this place! You can get in and out so fast. If you are NOT happy with your nails, you need to keep going back and find someone you like since every tech has different skills and styles. They h... Read More
Love this place! You can get in and out so fast. If you are NOT happy with your nails, you need to keep going back and find someone you like since every tech has different skills and styles. They have many nail techs and I can't imagine you not being happy with someone. Personally, I love LOVE Nina, but I prob shouldn't tell you that since I want to keep her to myself! lol Read Less
Helene Menter Stevens
13 Sep 2017
REPORT
I used to go to Top Nails and Samantha would do my nails. She was very rude to me a few times and I swear that she's color blind!!! For the price that I was paying to have my nails done there, I sh... Read More
I used to go to Top Nails and Samantha would do my nails. She was very rude to me a few times and I swear that she's color blind!!! For the price that I was paying to have my nails done there, I should have been treated better!!! I'm never going back to Top Nails!!! Read Less
Rebecca Lynn DeGrote
8 Jul 2017
REPORT
Went for a manicure today and my nails got cut extremely short! Then eyelash extensions were applied incorrectly. I had to go to another salon and then back top nail trying to get them removed as they... Read More
Went for a manicure today and my nails got cut extremely short! Then eyelash extensions were applied incorrectly. I had to go to another salon and then back top nail trying to get them removed as they were so painful. They were applied to my lower lashline and the strip of adhesive was actually on my eyelid making contact with my eye! I asked for a refund and was told I had an allergic reaction so no refund ...BS! Save your money and go somewhere else!!!! Read Less
S S.
22 Feb 2017
REPORT
Booked an appt for French gel fill ins. I was seated at Stevens table. He was very polite, talkative and helpful. I asked him how long he has been working in this profession he says over 20 years. His... Read More
Booked an appt for French gel fill ins. I was seated at Stevens table. He was very polite, talkative and helpful. I asked him how long he has been working in this profession he says over 20 years. His work was quicker than I anticipated it to be. He also listened to everything I asked for. I asked for my nails to be thinner, more of a round pointed, and for a super curvy natural looking white tip. I will add a before photo, a photo of what I wanted, and lastly the finish product. So far this is the best place I have encountered in the Goshen/Middletown area so far. Read Less
Jill J.
20 Jan 2017
REPORT
sloppy lazy work.   got acrylics and my nails aren't  even filed straight.  he kept putting acrylic on, letting it slop off onto the table and then tried to fix the mess.    my manicurist was using cl... Read More
sloppy lazy work.   got acrylics and my nails aren't  even filed straight.  he kept putting acrylic on, letting it slop off onto the table and then tried to fix the mess.    my manicurist was using clearly old sticky nail polish  and  didnt paint down the sides. there  visible bubbles and theres a hair painted into one of my nails.    he couldn't be bothered to push my cuticles back either so i paid 40 bucks for nails that look a week old. Read Less
Jeanette L.
2 Jun 2016
REPORT
I will never go back ! My polish and manicure ( if that's even what you want to call it ) always look like my 9 y/ o did them .. The nail tec is rude always on her phone , and worried about who's walk... Read More
I will never go back ! My polish and manicure ( if that's even what you want to call it ) always look like my 9 y/ o did them .. The nail tec is rude always on her phone , and worried about who's walking in the door . When I tried to tell the owner about my issue she called me picky and said she will not fix them. ( mind you I only went to the manager after this had happen the time before as well ) I will never go back and I found a nail salon that blows these people out of the water . Essence nails in Chester. Amazing. Trust me one manicure by them you will never go anywhere else ! Read Less
Lan V.
15 Mar 2016
REPORT
Absolutely love the friendly staff. I wouldn't get my nails done anywhere else. Jenny is a welcoming, friendly manager. I love everyone there, they are wonderful, hardworking people. I leave with happ... Read More
Absolutely love the friendly staff. I wouldn't get my nails done anywhere else. Jenny is a welcoming, friendly manager. I love everyone there, they are wonderful, hardworking people. I leave with happy nails, toes, and wax everytime! Read Less
Jennifer F.
27 Feb 2016
REPORT
The owner Kim is very nice. I really like my nails and toes but I can't remember the woman who did them. I really wanted Psy but she was busy already. I will try again this weekend.
Jenn F.
10 Dec 2015
REPORT
The owner Kim is very nice. I really like my nails and toes but I can't remember the woman who did them. I really wanted Psy but she was busy already. I will try again this weekend.
Sue W.
4 Aug 2015
REPORT
Had a wonderful experience today at Top Nails. Steve was patient and professional while he fixed my nails. My French gel manicure came out terrific! I would highly recommend Steve. Finally found a nic... Read More
Had a wonderful experience today at Top Nails. Steve was patient and professional while he fixed my nails. My French gel manicure came out terrific! I would highly recommend Steve. Finally found a nice, clean nail salon that I'll definitely be returning too soon. Read Less
Marina M.
2 Aug 2015
REPORT
Excellent experience with Psy. She will do the job just right!!
Michelle S.
2 Jul 2015
REPORT
This place is unsanitary And unprofessional. My first experience there was OK, but the second was bad. The man who did my nails could not paint for the life of him. There were streaks on all of my nai... Read More
This place is unsanitary And unprofessional. My first experience there was OK, but the second was bad. The man who did my nails could not paint for the life of him. There were streaks on all of my nails. My third time there will be my last. I came in for a simple manicure. I was told to pick out my color and wait. Eight people came in after me and were taken before me. They do not take you in the order of your arrival they take you in order of how much money you're spending. They do not clean out the pedicure machines and always try to pressure you into buying services you do not want. Will never go there again. Read Less
Luz M.
29 May 2015
REPORT
I have gone to this place twice this year and I am not impressed with their service. Both times I felt rushed and was badgered into getting some type of service that I did not need. The salon was full... Read More
I have gone to this place twice this year and I am not impressed with their service. Both times I felt rushed and was badgered into getting some type of service that I did not need. The salon was full to capacity and the tech's were cold. I had a gel fill done and wanted to change the shape of my nails in which the tech was not pleased to do . I wanted an almond shape nails and she gave me oval, I told her that this is not what I wanted and said "This is what it is and that she was a professional and I was not" until I whipped out my phone and showed her what almond shape nails look like, Let say that the interaction with her was not pretty and so did my nails. They were pricey and I was not happy. Also, the tech was pissed that I did not tip her. I told her " bad service, fresh mouth.. NO TIP" I will never go there again. please save your money and don't go. Read Less
T. G.
25 Apr 2015
REPORT
I don't recommend this place. I was going to this place for several years. Their products are very cheap , they rush through your nails and my nails started to chip and break very easily . The woman d... Read More
I don't recommend this place. I was going to this place for several years. Their products are very cheap , they rush through your nails and my nails started to chip and break very easily . The woman doing my feet was on her cell phone not paying me much mind and cut my toe.  Thee staff is rude to the customers as well as each other.  They don't seem to like each other and it shows. Their manager Tina is very rude as well! The culture of this salon has changed over the past several years & I won't be going back there! Read Less
Amanda H.
26 Sep 2014
REPORT
Not very clean in my opinion especially the drying area. Odd selection of polish colors, with very few Essie choices which is what I prefer. The woman who did my mani was very unpleasant - never smile... Read More
Not very clean in my opinion especially the drying area. Odd selection of polish colors, with very few Essie choices which is what I prefer. The woman who did my mani was very unpleasant - never smiled or tried to make conversation. She did a nice job on my manicure but it's pretty hard to mess up a regular manicure. Will not return. Read Less
Melissa C.
27 Jun 2014
REPORT
I went here with my sister as a treat for her and me before her graduation and I regret it. The lady who was doing my nails for some reason was spazzing out because the lady who did my sisters nails w... Read More
I went here with my sister as a treat for her and me before her graduation and I regret it. The lady who was doing my nails for some reason was spazzing out because the lady who did my sisters nails was done before me. Why? I have no clue. My sister is smaller than me and has smaller hands and feet maybe? Idk. But she definitely made it sound like she was blaming and angry at me, weird.Then she started cutting it half-assed and square and I asked her to round it out and she flipped out again, saying, "you don't have long nails do I don't have much to work with!!" (Duh, she just cut them) Over and over. Boss lady came over and told her to round it out and she should've asked me before rushing through and trying to take a short cut to cut time. Lol. Next she started complaining again about how my nails are taking such a long time, I finally said to her, "well if you don't wanna finish the job I can go ask the manager to get somebody else to do it." She stopped complaining for a few mins,...THEN she lost the bottle of nail polish!!! I had to pick another color for my fingernails than my toes. Then she tried to blame me, saying "maybe I should play back the cameras to see if somebody took it..."  SMH. Lastly she was done painting and was gonna send me on my way but I was like, it's gonna smudge if I leave with them wet...she said, "oh yes for a perfectionist like you, you should come over to the fan and wait till they dry."1 star is generous. For a $35 half-assed mani pedi done by this lady who was honestly stressing me out at this place where I was going as a treat for my sister and myself, def not worth it.Definitely not for the lesser assertive customers out there, either. Read Less
H C.
12 Apr 2014
REPORT
Fast, clean, professional nail salon. I was serviced immediately without an appointment. Nancy gave me a pedicure and manicure and recommended additional services that would make my experience better.... Read More
Fast, clean, professional nail salon. I was serviced immediately without an appointment. Nancy gave me a pedicure and manicure and recommended additional services that would make my experience better. Men routinely feel like outsiders at nail salons,but Top Naiil employees made me feel welcome. The owner stopped over to introduce herself during my manicure and was very genuine and warm. I'm looking forward to making this one of my neighborhood favorite businesses. Read Less
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