Came in with no appointment and waiter maybe 3-5 minutes which gave me enough time to figure out what I wanted. The technician was sweet and did a beautiful job of cutting and shaping my nails. They are all uniform in cut and length! Couldn't be happier. And then they were able to help me with my decision after I showed them my dress! Glad I did as they made recommendation and I decided to go with it... French manicure. They also end with a free mini massage that is just so perfect :)Will be back for sure! Read Less