Seriously wish I could give zero stars!! Asked for a "Xpres" gel manicure and for $65 before tip (they graciously asked me what I wanted to add for tip when I used my credit card - brassy!!) what i got was a polish change. They tried to get me for $10 more to do my cuticles and I asked if they were kidding - that I asked for a manicure and that always includes cuticles...they weren't kidding. The manicurist filed the crud out of the top of my nails, leaving them so thin one broke before I got in the plane. One of my nails was ripped and she said all she could do was clip it off because they have no glue. No hand massage, no cuticles, no nothing anyone who has ever had a manicure would expect - especially when paying well beyond top dollar. Worst.Salon.Trip.Ever!!! Run, don't walk, away from this scamtastic place!! Read Less

This place good, not great-- but it's better then nothing when your stuck at the airport. The employees were very friendly, the location was clean and quite (well for being in an airport) I had a 20 min foot massage that was great and a gel manicure that was good. I would certainly recommend giving it a go if you've got time to kill. Read Less

Got through security quickly so had a couple hours of time to kill.  Found the Xpres Spa by gate A2 in Terminal 4.  The next full body massage would not be available for 15 minutes as they only have one room.  The receptionist said they don't make appointments but I was welcome to sit the a massage chair and fill out paperwork while I wait.  Massage therapist was awesome. Read Less

I got a classic pedicure done for $45. I chose it over the xpress pedicure as it included exfoliation which literally lasted for less than a minute. I had not even soaked my feet for 2 min when the woman rushed to take it away from me. Never doing this again! Read Less

What an awful experience! Not only are they overpriced ($20 to soak off gel nail polish!) the manicure I received was so poorly done. The nail technician had zero grasp of polishing techniques: polish residue on the skin under my nails, gap in polish in between cuticle and nail bed, etc. if it wasn't in a rush to catch my plane I would have removed the polish and demanded a refund. But alas I had no choice but to suck it up for my work trip. Ugh. So mad. Read Less

Terminal 4 -- manager is clueless.  Told me, the people in front of me and the people behind me, that it would be a 20 minute wait.  After 20 minutes, we were all told it would be another 20 minutes.  People were walking out.  Manager also harassed a non-English speaking customer because he did not leave a tip -- the manager continued to try to explain to him that he needs to tip; the customer left and returned with an English speaking friend and the manager explained to him that he needed to tip.  Totally unprofessional and embarrassed the customer.  Saw more annoyed customers walking out because the wait times were not communicated correctly - manager has no awareness that customers are on tight time schedules ... save your money and frustration - keep walking. Read Less

If your thinking of employment at XpresSpa, don't. It's a waste of time. They charge so much money and the workers gets a low percentage commission for the work done. When you go for interview, they make it seem like it's so much potential and you can make a good living. The tips sucks compared to regular spas. Also, you will eat your food cold if you pack food from home. No microwave. Also, before you get to go to the actual training at XpresSpa, you'd have to pass the SIDA class from airport. So much hassle for lil pay. The workers are all for themselves, no team work or that kind of vibe there. No pedicure chairs, so you gotta do pedicures at the lounger and you have to lift this big container like to soak the customers feet. After soaking, you have to dump the water back into the sink then you can begin your pedicure procedure. So much work. And your on your feet all the time while your there. The workers sucks. They do not even help each other organize or pack the pre made mani n pedi bags. Workers are mostly older Chinese women that are hungry for money. I'd wish someone would tell me this before hand so I wouldn't have waste my time. Maybe the owners should hire managers that at least know something about the trade. The protocol is written in a way that's complicated to follow. So the staff just half ass do it. That's why they are always hiring. Cuz everyone that gets in, quits the next day. Why waste people's time. When you could just say, you can hustle all you want but your most likely gonna make minimum wages. Hopefully the owners read this and do something about it. Read Less

Our flight got delayed so I went to get a neck and back massage. The massage therapist was on break when I arrived, but the receptionist let me relax in the massage chair free of charge. I had a 15-minute massage. The therapist did a great job! The knots I had in my neck for five days were worked out. A little pricey, but worth the cash if you are exhausted and on a layover. Read Less

This is for the terminal 7 location. I was in the city for a week and so badly needed a massage that I never had time for. I was just hoping there would be an XpresSpa in my terminal. I honestly expected nothing more than a "feel good" massage but I was pleasantly surprised with the best 15 minute shoulder and neck massage I ever had. My technician was Francesca and she was so amazing. Perfect pressure - I prefer medium hard - and she seriously made a difference in just 15 short minutes. And let me tell you I had huge knots in my shoulders that she worked out. The place could be loud, but you're in an airport, what do you expect? My only wish is that I had more time! Read Less

I was glad to find a spa in JFK airport. Needless to say, like after a long flight, my feet were swollen and I desperately needed a pedicure. The girls were very nice and helpful, and did such a great job! Oh, did I mention I got to sit in the massage chair for as long as I wanted to? I definitely needed a place to lay horizontally, and this place couldn't have been more perfect. I give it an A+! My feet are happy now. Read Less

Having gotten lots of massages, I was VERY skeptical of getting even a chair massage until I was stuck at Terminal 4 for 5+hrs. Not only is the front desk girl SUPER nice and accommodating but If you can get a bit of Susan's time, it's worth it!!! She's apparently more at the A2 location so if you're ever at JFK w time to spare, head over! Read Less

I felt like I was at a babysitting service, not a spa! Just got a mani pedi for $75 plus tax & tip, which is a lot. The nail technician was mediocre. Shortly after I turned on the massage chair & closed my eyes, I heard a baby crying. He kept crying on & off for the entire hour that I was there! Then another customer walked in with a toddler who was walking around the spa opening cabinets & chattering away. Why is the manager letting these young children into the spa?The technician asked if I wanted anything else like a shoulder massage while I waited for my nails to dry. I did but not with a crying baby & toddler running around. Read Less

Terminal 4, Gate B25-ish. Popped in here pre-flight for a manicure to soothe my dry, cracked cuticles. I ended up getting the $45 manicure which includes the scrub. I was so pleasantly surprised at what a nice job the gentleman who worked on me did. I'm very pleased. So much so that I'm wondering why I don't treat myself to manicures more often. Read Less

For being an airport location, I was very surprised and I got one of the best massages I've had in years.Cindy took care of me, so make sure you ask for her. She has strong hands and was able to take care of the knots that I had in my shoulders and also in my feet!!. Which I think were the worst from all the walking I did in NYC.Too bad she is not in LA, because I would be going to her all the time!Great place!! Definitely worth a stop if you have enough time inbetween flights, if not just get to the airport early if you are leaving from Terminal 7 at JFK. Thank you Cindy, you made my flight to LAX very relaxing, Read Less

Summary:Services take time, but are well done.  Massage chairs are key.  Similar to all things, pricier than outside the airport, but if you had your sh*t together, you wouldn't be waiting until the last minute for your mani/pedi or massage :)....Helpful Tip:  They are in the habit of asking, but in case they don't just make sure there is enough time before your flight for a service.The Offerings:  It's a range of mani-pedi and various massages.  These are conducted on chairs, so it's not your typical sort of salon.  I had hesitation for my mani because of that, but it worked out.The Cost:  Mani is $30, Pedi is $45 for the entry levels.  For massages it goes by the minute.  I never got a price list... sorry.  You can tip on your credit card, but IMO everyone prefers cash.The Actual conducting of the service. I had a wonderful Caribbean woman tend to my manicure. She was great!  Very thorough and patient.  She noticed stuff my typical girl does not.  I would definitely recommend her.  They have men and women do the massages.  They all looked quite competent and strong as I was watching them. Many people extended the time of their massage and in Terminal 1, they have a fair number of foreign regulars.Timing:  They stretched mine out a bit, which was fine given my delay. I had a bit of a wait, 20min. I was fine with that, as the other two people that arrived at nearly the same time had a flight an hour before mine.  A 10pm arrival had me out at 11:20, with about 20min sitting in a great massage chair. Read Less

Great service for those who have time to kill and/or relax, esp. before/after a long-haul flight.  but the massage rates are pretty hefty, $55 for 30min. mani or pedi a bit more reasonable, $40 each.  sure you can combo deals in the burbs, but this is a nice, spiffy relaxing place.  as long  as you don't mind being out in the open lol.Cool they're offering a membership with points too, a $5 free bonus for now. Read Less

I love this US spa chain, often found at airports. Like the name says, they specialise in speedy treatments, and I particularly rate the collagen eye mask mini-facial ($30) which comes with time in a massage chair, too. Despite how busy the airport is, this is a relaxing place and staff are really pleasant.Read Less

I had an unexpected 4 hour wait in the airport so decided to take advantage of the time and get a massage. The location in the JetBlue terminal does not have the space for private rooms to give a full body massage so I opted for a 1/2 hour neck and back chair massage and 1/2 hour foot massage. I was highly skeptical of a chair massage in a public location but the masseuse was excellent and I felt so relaxed afterward. She also did a great job on the foot and leg massage. I left feeling totally happy that I had the extra time in the airport to get such a great massage. I had my massage in Jet Blue's Terminal Five (Phone 718-995-5329). They also have locations in Terminals 1, 4, and 7. Read Less

I don't usually like to write reviews for places I've only been once, but this was genuinely the crappiest manicure I've ever gotten. For $25, I got what would amount to a sloppily performed polish change at another manicure place.I was in no great hurry, and told them this when I came in, but after about a ten minute wait a manicurist bustled over, asked me the usual questions and then went through an incredibly perfunctory manicure. She cut and filed my nails to an okay shape, briefly ran a buffer over them, then literally barely dipped my fingertips in water before pushing my cuticles back (protip: Having unsoaked cuticles pushed back HURTS). She slapped on a little undercoat, did a single coat of polish (so my nails sill showed through) and a clear top coat.I don't think it was more than 5 minutes, and the polish started chipping and peeling the next day (probably because the nails weren't prepped well. My cuticles weren't treated at all and they look a total mess. Total waste of money. Read Less

Honestly I did NOT enjoy my experience at Xpres Spa in JFK Airport in NY. I asked for a French Manicure, and I assumed that I could pick out two different colors, since the woman handed me tons of options. I pick a dark and light pink, and then she tells me I can only choose pink and white for the manicure. I then chose a VERY VERY light pink, and she snatched the bottle away from me and said it was ""too pink"". She then proceeded to cut my nails down to basically nothing and then painted the smallest sliver of white on them, and at that did not even correctly apply it. She did a VERY sloppy job the white tip does not even cover my whole nail in diameter. My nails are VERY uneven and the manicure looks horrible, the french white line is SUPER SUPER thin and NOT worth the 35 dollars WHATSOEVER. Do not recommend this AT ALL. I will never go back there again for anything. EXREMELY dissapointed. Read Less

This one is in terminal 5, not to be confused with what seems to be a bigger one in terminal 1.  They are on the corner by gates 1-5 and have two entrances.  You can get a chair massage on one side and nail salon services on the other.They also have neck pillows, nail polish, and other products related to pampering yourself. Read Less