I used to go to the Enjoy Nail & Spa I, which is right next door (2nd fl in the New World Mall) but since this 3rd location (with good reviews and pics) just opened up not too long ago, I decided to t... Read More
I used to go to the Enjoy Nail & Spa I, which is right next door (2nd fl in the New World Mall) but since this 3rd location (with good reviews and pics) just opened up not too long ago, I decided to take my friend here to give it a try. Mind you, if you go in the morning right when they open, there's only 1 or 2 staff available and they may or may not be proficient at what you want/ what they do. Not to mention, the language barrier between me and the staff because they barely speak English. Luckily, I was able to understand what they were saying and my friend spoke their language and translated for me. Even so, they were still confused at what we wanted while we showed them a pic from their page. I also noticed there's no price list anywhere or description of their services in the salon so you're kind of flying blind while they can basically make up whatever price they want. They do however, give you a breakdown on approximately how much it will cost but final price will be revealed at the end when you're done. What their charging is definitely overpriced and it's not one of those "you get what you paid for" nor well known salons, this is a chain in Flushing. Nail salons in Flushing are a dime in a dozen. $60 for a full set of acrylic tips (normally it's around $35-$40), additional $40-$50 for gel and designs are per finger, 2 for $5. So 3 hours later, our nails were finally done and it was time to pay...it was about $200 for the both of us, which is overpriced but it's fine since the nails came out pretty decent and my friend liked it even though mine were not so good looking, bumpy and smeared...What got me angry was, my friend handed her nail tech, Lisa a tip and the tech had the nerves to say to my friend (in her language), "you are required to leave a 20% tip" so this is not enough (handed my friend back the bills) and made her tip $20...is this right? Also, I found out this place charged me double what they charge at the first location I used to go to. Honestly, we felt that the service was horrible from beginning to end with disorganized and condescending staff. We waited 30 minutes for no reason while they were making phone calls and washing the towels, no water was offered to us (but to other customers), my friend's nail tech nicked her cuticles twice and I'm not even going to start with my nail tech, she's clueless. Never again, I don't recommend this location...I rather go elsewhere for good service, staff that speaks English and for that price, I can get so much better. Read Less