I have been coming to this salon for over nine years. I tried to be patient with the transition of owners and new staff but every time I go it just keeps getting worse. I will not ever go back to this salon again. The employees are extremely rude and do horrible work. Read Less

Way too pricey for the quality they give you. Not happy with how the gentlemen treated me while doing my nails. Also not happy with my $45 fill that is not done nice at all. I’ll never be going back and I do not recommend anyone to go either. Read Less

When Sue owned this place it was fine then Sue sold it and went back to Korea. Chinese people own it now and no one speaks English. I've been going there for about 10 years and now I'm looking for a new place. All they want is your money they do horrible work it's not a manicure or a pedicure, it's a lets get your feet wet dry them off put a horrible layer of nail polish on your nail and get the hell out. That's the new OWNERS philosophy. All the workers are gone how can you do business in America without the knowledge of the language. ENGLISH PEOPLE. Funny there very good at calculating our MONEY. Read Less

I've spent about 10years going here when Sue owned the business. Apparently she sold it and went back to Korea. The new owners knows nothing about manicures or pedicures there people are horribly trained and VERY RUDE. They can't speak English and they do a horrible job on your nails. They wet your feet then dry them off then put a horrible coat on your nails. I paid for a Spa Meni Pedi and got I'm not sure what I got they don't speak English but they sure can calculate our money as well as we do. Funny that! Find a new place to go before you get an infection like my sister got from them. Infection in her large toes both. Read Less

This place is horrible got my nails done for a wedding i was in and i have never been more dissapointed. I was also going on vacation a few days later and wanted my nails to look nice. They were chipping and breaking 2 days after i got them done i was not rough ob them seems how i had a week and half off from work. The people are rude as heck there. They cant do an designs besides lines and dots. I went back two days later to have them fixed and the guy just super glued the broken peices togther so of course later that night they were broken again. I went on vacation with 4 broken nails looking like a hot mess what a waste of money and time please dont waste your time or money here. There where two ladies next to me that had the same problem i had and was there to get their nails fixed too. Read Less

Worst pedicure ever today Like a zombie going through the motions. Did a third of my cuticle s. Had the strength and pressure of a 3 yr old. Didn't do the same thing s on both feet. Mindlessly snipped my cuticle s. A third of them.took. The pedi took about 12 minutes These big have zombies going thru the motions. I ubered over while my car was getting detailed at Sonic. 150. for the car wash.... That was another review . What has happened to customer service these days. And Where in Syracuse can you get a good pedicure. I still tipped her. I think it a management store training problem. But it was awful Read Less

I am a snow bird.....new owners since I was here last year.....definitely not the same upscale experience. Zero customer service. Zero friendliness.....4 of us went for pedis and manis...all got a different experience. Only 1 of us got a truly nice experience. The Spa pedi was not a true spa pedi. Very disappointed. Read Less

First of all, it was a complete scam. They charged me $60 for a full set of gel nails which is ridiculous to begin with, and they didn't even give me a full manicure!! All they did was put on the gel and cure it, which they did terribly anyways. With the slightest amount of pressure, the tip of my nail fell off!! The application was uneven and not strong at all. It was far too expensive for nails that didn't even last two weeks. I would not recommend this place to anyone, save your money. Read Less

This place could be so much better. I was there last weekend for a manicure and pedicure- I was one of 2 or 3 customers. He kept asking me to have spa manicure and ped and I just wanted a regular one. He was annoyed. I was rushed through the whole thing. I'm talking like 30 minutes from start to finish. In some ways that could be a good thing but I just needed to relax a minute. There was no garbage bag massage after and he rushed away and sat at his counter to look at his phone. So disappointed! Used to like it there! Won't be back. Read Less

If I could give them a negative rating I would. First of all the place was a mess. Second I went to have a pedicure with my mom and the guy took FIVE minutes. He barely scrubbed my feet and when I asked him to scrub a little longer, he said it was $5 more dollars... not only that but he only put one coat of nail polish on and both men were extremely rude. NOT happy... Read Less

I came in here to get my nails done before my wedding. Also my eyebrows. The place seemed nice enough at first the lady was friendly at first but they asked me to pay before they did my nails. I can understand so that you don't have to dig in your purse. Well apparently they didn't like my tip so the rest of the experience was pretty terrible. She grabbed my purse but forgot to grab my jacket after my nails were done so I had to grab it myself. Of course I smudged my nails. She just muttered under her breathe in whatever language they speak and just gave me attitude the rest of the time. She waxed my eyebrows with the least effort possible. Its like she didn't do them at all I had to pluck them myself afterwards. Pretty shitty behavior since they knew I was getting married. Will not return. Read Less

The manager took my appointment over the phone. I asked her if I could schedule 2 fills for acrylics. We showed up early and chose our colors. We were asked if we wanted a gel top coat to which we replied yes. My friend had a woman who was unpleasant and not sociable. I had a man who was quiet and they proceeded to "fill" our nails with a regular gel polish. The woman who did my friends nails used the nail polish applicator to fill her acrylics. My friend also asked her if she was filling our acrylics and she said they don't do acrylics and that she was using a gel polish. Our nails are uneven and not filled all the way. You can still see my white tips on the side of my nails underneath the gel polish that's bubbling. I am extremely dissatisfied with the customer service and to top it off they charged us $40 each for a "FILL"!!!!!!!!! We tipped each of our nail techs $5 and left. UNBELIEVABLE DEFINITELY DO NOT RECOMMEND.Read Less

The service at this place is horrible. If you do not agree to whatever they are trying to "upsell" ...they do a terrible job. I vowed not to go here again last summer. Someone bought me a gift certificate so I thought I would give it one more try. I wouldn't "up" my pedicure to a SPA pedicure so the lady barely cut my toenails and painted them. I can still see the old color that she didn't remove well underneath the new color! They act like you are too stupid to know what you should get with a pedicure too. I would rather pay extra at a salon or spa and get quality service from people who care what their customers think. Never again! It's truly not worth whatever money you save. Read Less

It is not the cleanest place and seems a bit overpriced for the services. On first impression, it seemed relaxing, I was greeted warmly and sat in a chair within minutes for my mani/pedi.  They used a straight razor on my feet which I know is a Big no-no in the nail industry. The massage was wonderful though I wished she focused more on callus removal, preferably with a new, clean nail file and buffer.  The manicure was average for a 'free' addition to my $45 pedi, but I was appalled by the old nail clippings and stray hairs on the towel my hands were on, that I got to stare at the whole time. If you're bold enough to ask for cleanliness and attention to detail, I would recommend this place after all. Read Less

My mother and I have gone to the nail salon in shoppingtown mall for years, and we got tired of the lack of professionalism and the quality of the pedicures there so we decided to try miracle nail near the wegmans in dewitt NY. It was so clean, we were seated right away, and the spa pedicures were very long with great massages and hot stones! While we were drying our nails we got massages in the chair, as does everyone there. They just run it very smoothly and it was a big difference from what we were used to. Also, they gave us a 10 dollar coupon each for our next visit which I thought was really nice and maybe for the holidays!Anyways, we recommend this salon! Read Less

I can't even give this place a star.  I came at 9:00am with an elderly gentleman who uses a walker.  When we walked in they were still setting up.  There were 8 to 9 employees ignoring us.  We finally seated ourselves in a pedicure chair.  I then attempted to get their attention yet again and they told me they open at 9:30!!!  Their website says 9:00 and the doors were wide open at 9:00!!!  When one of the woman finally gave my friend the pedicure she scalded him!  They completely ignored me sitting there with nail polish and immediately took a woman who walked thru the door.  I will never return to this place and I feel bad for anyone that wastes their hard earned money here. Read Less

LOVE IT HERE!!!! The atmosphere is relaxing, very soothing and elegant.  A large crystal chandelier graces the center of sofas, the bathrooms are immaculate and elegantly styled. Large TVs with American movies are placed strategically on the wall always with large subtitles. Your always greeted with the receptionist/manager immediately when you walk in the door, everyone is pleasant and smiling. James did an amazing pedicure with foot massage, while my toes dried, he surprised me and worked miracles on my back with a hot towel.... fairly priced!! Grace is amazing as well! Love my Mani and full set, her skill is unmatched and she is very pleasant to work with! I drive 35 minutes across( passing MANY other salons) to have all my nail work performed here! Read Less

I have been to this salon because of its convenience on a few occasions. I would say the service is fair at best. Some of the time I have gotten decent manicures and pedicures, but not on a consistent basis. Some days you are lucky if the nail technician even looks up at you, except to ask for their money of course. Also ASK how long the wait will be, 10 minutes really means at least 20. Also don't be afraid to tell them if they are hurting you, even if it means getting a look like you just offended them. The quality of the mani/pedi will quickly disintegrate, but at least you can stop them from drawing blood before it is too late. Not a place that you feel you can trust for quality, consistent service. When you get ready to leave, know you will have to figure it out on your own if you need to get shoes and socks back on; once they get your money, you are invisible. Read Less

Ive never written a review before, but I was so disappointed with the quality of work, the professionalism of the employees, and the price was not fitting for such shoddy work. I went in to get Shellac, and called before hand. I was told I wouldn't need an appointment. I showed up and waited the obligatory ten minutes, then was sat down with a bowl of acetone to soak my polish. I was left for 20 minutes, far too long and unnecessary, as Shellac polish only needs to be soaked for 5-10 minutes, then pushed off with an orange stick. After 20 minutes of no one attending to me, I called over an employee, I was told to keep soaking. Frustrated, I decided to do it myself as i could be sitting there for an hour more, and began to pick off and remove the shellac nail polish with my thumbnail and a bit of paper towel. During this time of waiting on anyone to start on my nails, 2 others were served before I could get anyones attention. Seemingly forgotten. When i was finally retrieved form soaking, I was told I did a good job taking off the polish. After my manicure began, the technician proceeded to sloppily jab at my cuticles without soaking them, thus leading to two bleeding spots. I also noticed that the cuticle clippers were neither sterilised before or after. Then the filing began, it turned out very sloppy and irregular, all varying lengths and shapes with the technician even roughly filing down the top of my nails as if she were preparing for acrylic nails. I already have somewhat thin nails, and I saw absolutely no reason to do this. The process of the shellac polish and UV light was irregular for each hand, not follwoing a typical procedure you would get from a better salon. All in all, I felt very frustrated throughout and the quality of the manicure was poor quality, I didnt see any tools used on me being sterilised or even cleaned. If you dont care too much about the shapes of your nails and just want someone to paint your nails, go for it. But if you actual want a sterile, skilled manicure worthy of $40, dont come here. Read Less

Ladies, I am not one who bashes a business before trying to get it right with the business. I did try ones again and feel appalled by the way customers are treated. I had my nails done at a Miracle Nails in B-Ville for several times. After I was made aware that there is a product which would sustain for up to 2 weeks, I ask the nail technician if it was safe for my nails and would not soften them. I was assured that the product is absolutely harmless. After receiving the third treatment and taken off the product, my nails started to crumble, split and peel. I am over 60 now and always had very strong nails all my life. I eat right and do not miss any vitamins or minerals. I decided not to get this nail treatment again. Out of curtsey I went to the salon to raise awareness benefiting future clients. I feel insulted by the technician who turned from friendly when receiving her tip to rude! I NEVER let this company have my business again. This is not the first time they insulted a client. BE AWARE OF PRODUCT AND FALSE INFORMATION!!! Read Less

inconsistent pricing....in Fayetteville near Wegman's... brought girls in for manicures ..inconsitent in charges for flowers put on nails...not consistent with other visits. ..inconsistent explanations...... Read Less