I came here because the stylist Bridgette was nice at first so I eventually came to get my hair done, I got a wig done with the super curly hair that I purchased here and the hair wasn't so great. You have to pay a $50 deposit to hold your appointment and The day I got my hair done I had to wait for her over an hour then she charged me $50 on top of the $100 balance because the wig was going to be made the same day . And when I asked for my hair to get braided she charged an additional $25 which was really sloppy braids.. so total was $225! The hair turned into like an Afro curl as she put the wig on and when I asked how I should treat the hair she told me not to use moose because it will dry the hair out.when she finished the wig I felt the wig was to fluffy like a Diana Ross look. Which was not the look I was going for so she put MOOSE on it!! After she told me not too! being that there was like 4 bundles of hair in the wig I called the shop and asked if I can come in at 6:30 to have the wig fixed and take some of the tracks out and also because the wig felt loose after only 2 days . When I got there the receptionist Zee whatever her name is told me Bridget was not there. So I was really disappointed because I called ahead and for them not to tell me she wasn't there was not cool. I start complaining about what A stylist from their Harlem location who told me not to bleach the hair how I normally did and instructed me to put coconut oil on the hair prior to dying and use 30V instead of the 40v because I would damage the hair. The damn hair never took color they way I wanted she didn't know what she was talking about I had to buy dye back and fourth spend more money! All of a sudden Bridget walks up from the back and I was so confused as to why the receptionist told me she wasn't there like that was really petty because I'm not a hostile client and I have spent plenty of money as she acted like she did not want to fix the wig and gave me these evil look for no reason. Like I was even going to pay her for her time so I didn't see what the problem was, so I just took the wig and left. I didn't feel valued as a customer and will never return nor buy hair from here ever! I guess they are just looking to make a quick dollar instead of having repeat clientele because I was honestly going to go back but no thank you! I don't need their attitude , I tried to support a black owned business but looks can be deceiving good luck to you Lola it's your loss not mines. And my peoples will not come here neither. Read Less

This spot is a joke. We visited the Harlem location. You have to be buzzed in to enter-- we stood at the door just staring at the girls inside and them us-- like the door was going to magically open. I guess they were arguing over who was going to get up and push the button. The girls working there are unbelievably rude, minus the tall one. She was sweet. The other two bad built ones were short and kept trying to tell my client that she needed some "bahama wave" because it wo...uld be easier to work with, despite being a completely different pattern and texture than her hair. No, honey, just because you obviously let your little sister experiment with elmers glue on your flea market lace front, do not try and sabotage everyone else. They lack basic business skills, arguing with me about their PRINTED advertisements & pricing-- rebutting with, "I don't know why that's still out." This experience was the embodiment of why people hesitate to support black businesses. I'm not even going to bring up how it was hotter inside the store than outdoors (it is 94 degrees outside today). The last thing I wanted to do was patronize these women, however, we needed hair today on hand for an event. Take Randy's advice when he says, "That's gonna be a no for me, dawg." See More Read Less

Horrible experience they are unprofessional. Twice my scheduled hair appointment was cancelled because of their error. Now I am traveling and unable to do my hair because of their last minute cancellation. I do not recommend there services. Read Less

I had the absolute worst experience at lolas. The owner is super nice and is all about taking care of his customers but it seems like his workers need better training. I recently visited the shop to purchase hair and also get my hair done. I made an appointment at the Flatbush salon. Not only was my appointment not booked, but I also waited 3 hrs for someone else from a different lolas salon to show up to do my hair. Well that never happened because the hair stylist went to a totally different location. It was beyond upsurd. It normally would not have been a huge deal but I was pressed for time as I was visiting from California and only had about 2 days left to visit with my family in NY. So the whole experience was upsetting and unfortunate, especially since I had such high hopes for the black owned company. The hair I purchased was okay. There was nothing spectacular about it. I hate leaving such a bad review because like I previously said, the owner was very professional and nice. However the service and quality of hair was also very mediocre. -A very unhappy customer. Read Less

I didn't actually buy the hair but I went too the store on Fulton in Brooklyn and felt the hair on the mannequin and it was very dry and tangled and pieces of hair came off in my hand but I still gave them the benefit of the doubt and I talked too the sales person In the store she showed me the bundles and the pack hair and it was still bad .. I wouldn't buy or recommend their hairRead Less

Horrible company. Doesn't even ship to your optional shipping address! Then takes forever to refund your money! I will never buy from here ever again or refer anyone to you all. Y'all are too old to have such a piss poor company. Do better! Horrible hair, horrible customer service, horrible website, & horrible store hours. If you can't do better just let people know up front that y'all suck! Thank you! Read Less

I purchased super curly Indian hair from here and made a wig. I colored my hair a bright red and the curls were still there. I've had the unit for a little over a year and it's still in very good condition. I'm always recommending my clients to get their hair from here and they love it as well. Read Less

I bought three bundles of the Indian body wave in eighteen inches and the hair was amazing!! The hair lasted four months which is the long time I've had a sew in before and the hair kept up very well. When washing the hair the curls pop out beautifully. Will recommend and will purchase again . Read Less

I went to the Nostrand Ave location and I was going to purchase hair and I changed my mind the body wave was very course and I ran my fingers through the and it was strands of hair on my hands sorry y'all need a new vendor because this feel like Ali express hair or pack hair from the beauty supply store smh Read Less

I hate this hair so much...what a waste of money...you guys should close down and start over...the hair sheds and tangles like crazy...after a week I was throwing it away..I fucking hate this hair..DO NOT BUY Read Less

Worst hair ever!!! Had to buy numerous products to try to tame this hair. It tangles if the wind even looks at it. It tangles just from shaking your head. Hair has to be saturated in oil in order not to tangle as much. always have to wear it in a single braid. The only reason I wear this hair is cause I cannot justify throwing away my money. DO NOT BUY THIS HAIR!!!!!! Read Less