Horrible experience. We went in for a mani/pedi & were rushed the entire time. The nail tech didn't check the temperature of the water for the pedicure & when I told her it was way too hot she did nothing about it. Also, grabbed my hands to remove finger polish while I was still in the pedicure chair. When doing the manicure, she grabbed a hot towel that was scalding hot & when I told her it was too hot she said I had baby skin. No it was way too hot. I also pointed out cotton that got stuck to my nails & she tried to get it off & then just decided to keep it there. It was not relaxing at all & all she was doing was rushing me to get to the next person. I will NOT be going back. Go anywhere but here. Read Less

BEWARE! It was HORRIBLE! I will never go there again! Mani/Pedis are supposed to b relaxing & this was far from it! It was painful from start to finish! The lady burned the skin off of my heel bc she left the callous remover on too long, I had to call her back over to take it off now I have a bloody burn! Then on top of that I'm trying to get out of the chair & she's shaking me down for her tip! Don't go here! Read Less

I would give NEGATIVE STARS if possible. I decided to try this nail salon since it was a holiday weekend and wouldn't have a chance to visit my usual salon in midtown Manhattan - BIG MISTAKE!  I walked in on a Sunday afternoon and saw two other customers being served - that should have been my first clue to walk out!  The salon looked clean and well maintained.  My manicurist was the worst!  I came in for a gel manicure and needed to have my current gel manicure removed.  Instead of wrapping my nails with foil and polish remover (as my normal salon does), this place had me place my hands in a bowl filled with polish remover which was sitting in a hot bowl of water.  The manicurist peeled back the polish but decided that halfway through the process she was tired of waiting for the remover to do it's job so she starting filing away the leftover polish until my nails were left to thin layers of dust!  I was horrified.  She then proceeded to tell me that one of my nails was too damaged (thanks to her horrible work) and had to have a wrap put on..which of course they would charge me $6 extra for.  Another manicurist had to add the wrap and proceeded to do so without removing the leftover polish!  Just horrible.  All of my nails are weak and have been chipping each day since this disgusting manicure took place. I cannot wait to go back to my normal salon in Manhattan to get a proper manicure. Read Less

I would give zero stars if it was possible. Just went to get my eyebrows waxed and they look the exact same and  left some wax on my face. They didn't even get the small hairs between my eyebrows. To top it off they are more expensive then most salons. I went there because i was in the shopping center and it was convenient but never again. Read Less

I was in the shopping center running errands and decided to try it for a quick mani. I wish I read the reviews before I made this decision. First and most importantly- it's dirty! At first sight looks large and clean, but they DO NOT sterilize the tools. She took a dirty cuticle push back tool from her drawer and I swear it had someone's dead skin still stuck to it!!!!!! I told her and she wiped it with nail polish remover. Eww They have NO colors, they all look old and half empty and crusty bottles like they've had them for years. The women had such a puss on her Face the entire time. This place needs a visit from the health department. It could be a good place, large and a lot of people frequent that lot for daily errands . In need of new owners ! gross stay away don't risk the infection you could possibly get! Read Less

The worst place I have ever been to. They gipped me horribly. They try to manipulate you to get their highest priced nail design. And I said I wanted my nails to be a specific way and the lady said no I will do it my way, and did it her way and they were no where near what I wanted. I said I wasn't happy at all with my nails and she still made me pay 70$. Never go there!Read Less

Terrible terrible!  Totally agree with Jamie H.  Dropped in bc I was going to Home Goods in the same center.   Twas a bad decision!  At first glance, the salon looks pretty!  It is large and spacious!  When I walked over to the polishes, I should have immediately walked out:  there were few OPI polishes, and those that there were were  dirty and almost empty!  The Essy polishes were in the same state, but there were more of them!  The colors were not varied or up to date either!  I chose a polish : I thought it was a newer bottle, but when I sat down, I realized it was half empty too!  The woman who was to do my nails  grabbed my hand and took out a   dirty nail file!  I asked her if there was a new file and she dismissed my concerns!  Then she started filing my nails... totally ruining the shape and filing them down too short!  then she tool out a cuticle pusher from the side of her desk:  I said where is your sterilizer:  she responded that it was fine fine!  I told her that I wanted one from the sterilizer and she grudgingly took a new one out!  I had already decided by this time that there was no this lady was  going to cut my cuticles!  okay:  now the polish:: the polish was clearly  thinned out!  It was going on with a sheen that is only there when polishes are thinned!  By this time....I was done!  terrible polishing job:   I sat under the dryer for a minute: walked out and  ran to my usual nail salon!   Place should be called NoNo rather than MoMo!!! Read Less

I have been going to Momo for over 5 years and have only been treated with kindness and attentiveness. Each person gives a better pedicure than the next. I have had a pedicure by everyone in Momo and each gives an outstanding message. My manicures are also excellent. I highly recommend Momo. Read Less

Also the worst pedicure I've ever had. The nail tech was in such a rush to get me out that she pushed my chair under the dryer at the speed of light and scraped my fresh pedi. So she redoes the affected toes, then scrapes them again! Total spaz, nothing soothing or enjoyable about the experience. Never going back! Read Less

THE WORST. I went here rather than my usual nail salon because I was in the area. Not only were they twice as expensive as my regular salon, but they were completely unprofessional, and did a horrible job. Let me preface this by saying that I've lived in 13 different cities and had my nails done in each of them, and this was by far the worst manicure I've ever gotten.I had an appointment, but they still made me wait, which was fine.I went in for a gel fill, I was unable to get to my usual salon and I was in a hurry, so when they told me the price (double what I usually pay), I decided to do acrylic instead.About 15 minutes in, a woman came in for an eyebrow wax (no appointment) and the technician asked me if I would mind if she took care of the customer, I told her I was in a hurry but she kept pushing it and making me very uncomfortable, finally even though I told her I was on a time constraint, she took the customer anyway. After all was said and done, it took TWO HOURS for this woman to do a fill. I have never had a manicure take so long.By the time I gt home (30 minutes away), the nail polish which was red had started to turn brown in certain spots. By the next day my nails had a red and brown marbled look, disgusting.I've never seen that happen before and not sure what would cause red Essie polish to turn brown.Within 2 days, two of my nails had broken and fallen off, and less than two weeks later most of them had chipped and lifted at the tips and at the base of my nails by the cuticle. I wouldn't recommend this place even if the manicures were free. Terrible customer service, cheap products, and poor time management. Read Less

Never, never, ever again. First off the tools are NOT,  I repeat NOT sanitized.  There's a sanitary area, many of them,  however my gal did not take my tools from there nor did she open an individual packet of tools showing and/or encouraging me they were sanitized.  Secondly,  I asked for gel on my toes and it was like I asked for all the cash in her register... hello wake up!  Third, I had to tell her 3x this color here (Gel) is for my toes.  Forth, she grabbed my feet mind you and lifted them up so high it hurt just so she could place the gel cooker down...omg ouch and she would pinch my toes with her dragon nails as she was slowly painting them. OH and BTW, did I mention I'm like 9 months pregnant. Whatever, I won't even go on about how dirty the carpets are and about the peeling wallpaper and the puss on her face and the fact she and her other friend were rolling their eyes and speaking in another laguage. The only reason I came here is because my husband bought me a gc to the WRONG nail salon and I said to myself, I might as well try it since I'm due Monday to have a baby.   Dear nail gods,  I pray, please do not let me get a nail fungus.  PLEASE!!! I don't care how much $$ I have left on this gc I'm not coming back. And btw your choice of music (Italian opera) makes me want to blow my brains out.   Thank god I am not getting my eyebrows waxed. Barf! I was just sitting here rereading my post and my gal went to the ladies room..it's very quiet,  only one other woman here...hmmmm, well anyway needless to say I did not hear this lady wash her hands omg, omg...manicure is next. Waaahhhhhhh spare yourself I took the bullet. Read Less

The 3 of us went to this salon for a manicure on Wednesday April 22, 2015 at approx. 1.30PM. On the counter is a price list, which clearly states the prices.. Two of decided a simple manicure and our other party decided on a red jell basis manicure. This jell based manicure is listed at $20. All are done and it's time to pay the bill. Suddenly they charge $30 for the jell manicure. When advising them that their own price list has a price of $20, their reply is " oh, that's the price for clear jell, you must pay more for color jell.". Repeating that nothing is said about color, they reply: "Oh, it's an old price list from 10 years ago". Prices now more". Sorry, we got taken by these people. This is a scam. We never will return. I honestly hope that the police or other Government institution will investigate these people. They are scammers and need to be closed. Read Less

The 3 of us went to this salon for a manicure on Wednesday April 22, 2015 at approx. 1.30PM. On the counter is a price list, which clearly states the prices.. Two of decided a simple manicure and our other party decided on a red jell basis manicure. This jell based manicure is listed at $20. All are done and it's time to pay the bill. Suddenly they charge $30 for the jell manicure. When advising them that their own price list has a price of $20, their reply is " oh, that's the price for clear jell, you must pay more for color jell.". Repeating that nothing is said about color, they reply: "Oh, it's an old price list from 10 years ago". Prices now more". Sorry, we got taken by these people. This is a scam. We never will return. I honestly hope that the police or other Government institution will investigate these people. They are scammers and need to be closed. Read Less

I was able to secure a Manicure appointment on a holiday weekend. Score!This was my first time here for services though I had previously walked in and checked it out. It is very large and looks clean. During the weekday it's not very busy but that changes on a weekend. Good arrangement of magazines to read while waiting.If you do not bring your own polish, here's the skinny. They carry what appears to be every single ESSIE nail polish ever produced. But, if you are an OPI person (like I am), your options are limited to 10 or 15 polishes.I had to wait a bit, holiday weekend with tons of walk-ins, but was taken by the woman up front (owner / manager possibly). She did a fine job on my nails. I just forgot how much it was but maybe $8 - $10 for the manicure and I paid an extra $1 for Quick Dry. (which seriously dries them faster and gives you some peace of mind when you leave that you don't have to be Super careful with everything you touch the next hour)Manicure and pedicure rates were similar to those of my usual nail place in Yorktown Village. Do note, they do NOT provide a loyalty card (ex: after 10 visits, one free manicure). Convenience is key and I'd be back when in the neighborhood. Read Less

Very nice experience; friendly staff & clean place. I had an eyebrow waxing and my brows look fabulous! They offer regular and sensitive wax (sensitive is a little more expensive); I had regular. While you can use credit card for services, the tip is cash only and can not be added on the card. There is literally a Hudson Valley savings bank ATM right next door. Read Less

Got a nice pedicure from Momo Salon on a quiet Tuesday morning. The technician was friendly and worked quickly and gently. Had the spa pedicure so it was expensive, but worth it when your feet are in bad shape!I think this place is clean and well run. I'd come back. Read Less

Went here for first time - I've never had a really bad manicure/pedicure, till now. The manicurist so aggressively trimmed my cuticles that she caused my right ring finger to start bleeding and couldn't put polish on that nail. I recommend staying away from this place! Read Less