I am surprised to see such low reviews to be honest. I have only had good experiences at this salon... After reading a couple of the other reviews, I felt like sharing my experiences and commenting on... Read More
I am surprised to see such low reviews to be honest. I have only had good experiences at this salon... After reading a couple of the other reviews, I felt like sharing my experiences and commenting on some of the other points past customers have made. I have always been a freak when it comes to my nails and also expect top of the line customer service. I have changed nail salons far too many times to count and will speak up right away if there is something I am not approving of. After finding D'Luna Nail Salon, I am very proud to say that I will not need to look further, unless of course I move far away... again.With respect to the prices, it is partly true that there aren't any prices listed on all services but, how hard is it to ask ahead of time? That's what I did! I believe it only takes less than a 5 minute conversation to ask. As expected, if and when getting your nails done and you are requesting custom designs; jewels, or special polish that all comes at an extra cost, at any salon! I can say that this salon has only used top of the line products on me and their displays prove it as well. If you are coming from a dingy neighborhood spot in which you are used to paying $30 max - this is not the place for you. Sorry to break it to you but, you are paying $30 for "dental" acrylic to go on your nails... Hence why you've probably already gotten fungus on your nails. All of those products at your local spot are why you pay so minimal. If you want good products and good service expect to pay more. You wouldn't go into Steve Madden and expect to pay Payless prices now would you? There is a difference in what you are paying for.Now, as far as waiting... I have had to wait myself, never anything that I felt the need to write a bad review for. I always go to the nail salon and expect to wait a little. It is called time management and also coordinating your schedule accordingly. Anytime, that I have gotten my nails done there, my nail technician takes her time and never makes me feel like she is rushing. After all, we are paying higher prices right? The price goes with the service... At your local shops, where you pay the $30, you are grilled by your tech to rush, pick your color, your design and so on and so forth, why because you get what you pay for. Low prices = bad customer service. Aside from that, a free pedicure would have made me content! Hah, who doesn't like to be pampered while waiting.... for free!So to summarize it all, I have only had great experiences at this salon - courteous staff, excellent work and a good vibe. If what you are seeking is an overall good experience, I would recommend it. Be sure to call and ask for pricing if that is what you are concerned about - but don't forget to mention if you seek rhinestones or any other special designs... Read Less