I've been going to Salon 109 for a few years, and Ashley always does such a fantastic job. She always manages to do my hair exactly like I want, and she explains what she is doing so I understand the process. She always exceeds my expectations, and I couldn't be more pleased. Everyone at the salon is very nice. Read Less

I had an appointment here for the first time yesterday, and they were amazing! My hair appointment was with Carrie. I deff recommend this salon to anyone who is looking to find a good hairstylist that are friendly and know exactly what they are doing! Read Less

I was visiting from out of town and needed a good blow dry. Justin was amazing. I am used to high end blow outs from NYC salons and Justin's work topped them off. I feel like a million bucks. Can't wait to visit next time I'm in town. Read Less

They really know how to make you feel welcome as a guest. I've been there twice now, both times my hair looked absolutely beautiful. They offer drinks as you wait for your appointment, and the staff are extremely friendly. Highly recommend this place. Read Less

I went to Ashley for about 5 years and I can say that she was truly an amazing hair stylist and colorist. We went from blonde to brown and back to blonde and then adding extensions...through all of my requests and need for flexibility, she was always there and always a step ahead of what I was thinking! Unfortunately, I do not live in Albany anymore but Ashley went from my hair guru to a good friend and I could not have asked for a better lady for both roles! Read Less

The acne facial here was by far the best facial I've had. I've been to several different locations this year to manage my acne, and the woman here identified that I don't have acne, just a perpetual reaction to the cleanser I've been using. Two weeks later and I have the clearest skin I've had in a decade! She talks to you about life style, eating and exercise habits (or my lack of). She gave me free samples to try their products but didn't pressure me to purchase them. I plan to next time I visit though. Anyway...I highly recommend this location! Read Less

I do not recommend this business, unless you are someone who enjoys having their time wasted and being disrespected when trying to pay someone to perform a service.  If you do happen to fall into this latter category, then I recommend this salon without reservation. I sent a message to the salon via Yelp yesterday, requesting a hair cut appointment for this afternoon.  The receptionist reached out to me this morning and offered appointments at 2, 2:30, or 3PM.  I said that I preferred 3PM, and the appointment was set. Fast forward to 3PM today, when I walk into the salon and am halfway through explaining to the stylist what I want, when he cut me off to let me know that I have "a shit ton of hair" (thank you), the appointment was only for one hour, and he would not be able to finish my haircut "properly" within that hour.  [ED NOTE: In my original message to the salon, I specified that I have very thick and curly hair, and that I would prefer to be matched with a stylist who is experienced with curly hair].  He hemmed and hawed, noting that he "thought this might be a problem" [ED NOTE: it's always reassuring to hear that this problem was anticipated but that absolutely no efforts were made to preempt it], but that unfortunately he simply would not be able to do the haircut within the hour and could I come back another day. No, I cannot come back another day.  That is why I called ahead and made an appointment for THIS day. To her credit, the receptionist did suggest that she might call the customer scheduled for 4PM to ask if she could come in later.  But the stylist -- demonstrating, once again, his commitment to customer service -- told her not to do that, because that customer "is a regular."  In order of propriety, this is how the salon could have handled the situation: 1. Taken note of my message in which I said I have very thick and curly hair, and scheduled a 1.5 hour or 2 hour appointment instead of a 1 hour appointment; 2. Acted on the stylist's apparent premonition that one hour would not suffice, and called me ahead of my appointment to see if I could come in early; or  3. Called the customer scheduled for 4PM to see if she could come in later. "Blessed is he who expects nothing, for he shall never be disappointed."  Also blessed is me, and my long, thick hair, which remains untouched by Justin's bungling shears.UPDATE, 6/27/2017: The salon owner reached out to me to apologize, stating that "Usually an hour long appointment is enough time when a client states I have thick curly hair and "I do not need a major change, just a trim and softening" as you stated, but not thick curly ethnic hair which we were not aware of until you arrived."  She recommended "Perhaps to prevent any future issues when scheduling a hair appointment you may want to inform any Salon you also have ethnic hair (which always requires a additional time)."I do not know what ethnicity she is referring to when she references "ethnic hair", but for whatever it is worth, I am ethnically white/European, of Italian heritage on both sides of my family.  I would not describe myself as having "ethnic" hair, both because that is an entirely meaningless descriptor, and because if I did belong to an ethnic group that had unique hair care needs (e.g., African American), I would probably go to a salon that specialized in that type of hair.  I am a white woman with very thick and curly hair --  the latter being exactly what I conveyed in my message, and the only information that should have been necessary to ensure that I received a quality service.  Somehow, thus, it is my fault that I didn't receive the service I called ahead to schedule because I failed to share information that does not exist. Read Less

I saw Justin for a haircut and left with more hair/scalp care knowledge than i ever thought i would need!! A quaint yet modern space, with all the amenities needed, wether you're stopping in for a quickie pamper, or an extended spa-like stay! I was interested in eyelash extensions, and got all the info i need!! ...now if only i could get over my fear of things near my eyeballs....lol!! I haven't had a salon i can call my own in a very long time..but i think i found it!! Totally recommend!! ...oh, and they support UBER in NY and the capital district....Read Less

Couldn't have asked for better!! Ashley is top notch! We talked before she did my color and she knew right away what I was looking for and I got exactly what I wanted. The atmosphere and great and everyone was very welcoming and outgoing. I recommend the salon to everyone! Read Less

Couldn't have asked for better!! Ashley is top notch! We talked before she did my color and she knew right away what I was looking for and I got exactly what I wanted. The atmosphere and great and everyone was very welcoming and outgoing. I recommend the salon to everyone! Read Less

I'll start by saying this: I AM SO HAPPY! Went to Salon 109 earlier for the first time and had Justin cut my hair. My hair is thin, so I usually don't feel too confident trying new/different things. However, this time I decided to try a bold cut and Justin delivered! I brought a picture I got off pinterest of a cut/style I liked. Although the model's hair was a different texture and fuller than mine, Justin did not discard the inspiration pic. Instead he used it as a foundation for what I wanted and modified it so it would look right on me. I never felt like he was rushing, on the contrary, he was super friendly and helpful throughout. Can't wait to go back! Read Less

I was really looking forward to my appointment since the reviews were great and the prices were SO reasonable. It's in downtown Albany, so there is a lot of metered street parking.The people here are very friendly and talkative, which made it fun experience...However, I asked for a couple inches off with no layers, but that was not what I got at all. It didn't look too bad at the salon, but once I got home I saw choppy and uneven layers everywhere. I was so upset, and my hair looked like a disaster for months. I went to get a haircut recently, and the hairdresser asked who cut my hair cause it still looked bad. There were even parts of my hair that were so uneven that I had to come home to make it look slightly better.I wouldn't recommend this place even for the low price.. Read Less

I had a lot of color done, and a cut, with Justin. He spent five hours with me, making sure I got the color I wanted, and he did a great job at the end of it giving me a great cut and didn't rush through the blow out. I had my base done, foils, and then toner, so a lot of color which meant a bit more in money, but my hair looks awesome. I went from brown to a lighter brown with a lot of blond highlights. Justin was fantastic. He was patient with me (given that I wasn't completely sure about terminology and what it took to achieve the look I wanted), and super nice. 100% recommended! Read Less

Such amazing service here! Dominique did such a great job cutting and styling my hair and making the time to ensure it was just as I wanted. Full service including refreshments and a great atmosphere put me at ease. I can honestly say I was more comfortable and trustworthy of the work done at this salon than I have ever been anywhere else. Thanks for the great work, I will definitely be back here from now on! Read Less

I only have good things to say about this place and the people who work here. They are very patient with setting up your appointments and are flexible. David cut my hair and gave me a new look, this is my second time with him and I can say he does a great job. You can talk to him and tell him what you want or trust him with your hair either way you will be happy. Will def go back. Read Less

Ashley has been cutting my hair for a few years now and I'm always a very happy customer!!! She's precise, professional, and personable. I had tried several other places in Albany before settling on Salon 109, and I haven't looked back since! Read Less

My son got married at the State Room this weekend and as we live 90 minutes from Albany, I needed to find a salon that was convenient to the downtown Hilton for blowout. I checked Yelp and saw that Salon 109 got great reviews. I made appointments for both Friday and Saturday, so I'd get my hair done prior to the dress rehearsal too - and the stylist could play with my hair prior to the Big Day. I couldn't be happier with the service. Mary was awesome - a real pro who made me feel welcome and comfortable. She listened to my thoughts, had her own ideas, and created a fabulous style that really worked. I got tons of compliments and loved how the style made me look and feel. This place is a gem - would give it 10 stars if I could! Read Less

Josephine was amazing! She really knew how to work my crazy long dense waves. And actually gave me the cut I have been wanting that nobody else could! Everybody in the Salon is so welcoming and friendly I felt right at home! I will certainly be returning!!! Thank you for the best hair cut I have every gotten!!!!! Read Less

These great bunch of women will treat you like a king, queen, or as the case was for my first visit, treat your little one like a princess.  My granddaughter has extremely curly hair and this was her first cut.  Not only did the stylist (a dark-haired beauty and I'm sorry not to remember her name, but she also does beautiful nails) take her time, but she really was great with the little one.  Mary was amazing.  She had her own clients, but checked in with us and told us all about Deva Curl products.  I bought a whole bag of them when I left.  It has been a couple months, but Mary's advice for styling the little one's hair AND these products have made her locks like Shirley Temple.  I bought the biggest size, use the travel size (refill it) and she is a Deva Curl girl now.  She LOVES her hair.I definitely recommend.  When I went back, I had a younger girl cut my hair and I was not impressed, but the five star rating is for the original stylist's time she took and Mary.  Mary was an absolute gem! Read Less

These great bunch of women will treat you like a king, queen, or as the case was for my first visit, treat your little one like a princess.  My granddaughter has extremely curly hair and this was her first cut.  Not only did the stylist (a dark-haired beauty and I'm sorry not to remember her name, but she also does beautiful nails) take her time, but she really was great with the little one.  Mary was amazing.  She had her own clients, but checked in with us and told us all about Deva Curl products.  I bought a whole bag of them when I left.  It has been a couple months, but Mary's advice for styling the little one's hair AND these products have made her locks like Shirley Temple.  I bought the biggest size, use the travel size (refill it) and she is a Deva Curl girl now.  She LOVES her hair.I definitely recommend.  When I went back, I had a younger girl cut my hair and I was not impressed, but the five star rating is for the original stylist's time she took and Mary.  Mary was an absolute gem! Read Less

The best place to have a haircut in the capital district. Exceptional service backed up by skilled stylist.  Scheduling an appointment  was easy too.  This was the second visit for me and my wife. Our stylist,  David did an exceptional job on giving us a perfect haircut.  He was very thorough in his work and didn't rush through at all.  We got the exact style that we wanted.  Plus we got a 10$ off our second visit.  They even valued our expired coupon.  A very nice experience and would definitely be back. Read Less

Went to Salon 109 for the first time today and I could not have asked for a better experience. I showed up a bit early and everyone was so friendly and sweet. I sat down and wait since I had arrived a bit early and the atmosphere was so warm and welcoming. David cut my hair and he was great. He understood exactly what I wanted -- which was just a trim to get my dead and split ends gone -- and unlike most other hair dressers I've been to, he said he would cut off an inch and actually only cut off an inch! Yay! He was also very kind.I love the way my hair turned out and I will definitely be going back! Read Less

I really enjoyed my visit to salon 109. It is beautiful and clean!! I had just come off a 4 month grow out from a terrible haircut in Las Vegas. My previous job was very demanding and I didn't have a lot to time to research salons. We just moved to Upstate New York a couple of weeks ago and I took my time and researched salons this time around.  One review that stuck out for your salon was actually a bad one. It was your reply that made me decide that this was the salon for me. As a manager myself, I completely understand the frustration of a customer who leaves a bad review but does not let you fix the problem.Ashley was my stylist and true to reviews she was wonderful! She took her time with me, listened to me and is helping me slowly correct the mess made from my previous haircut. She suggested a more gold overtone than my ash blond and she was absolutely correct. My husband loves it! She also gave me an idea of the areas where it will be good to look for rentals. Other than the surprise of parking, I enjoyed every minute in your beautiful salon. Chalk the parking up to being new to the area. And I used parking by the capital building as my exercise for the day! ;) Ashley gave me the tip to wait a few minutes in the front of your building because people are always coming and going. Which is true because by the time I got to the salon on foot, there were two parking spots available.I am very happy I have found a new stylist and will definitely be back! Read Less

Went for the first time yesterday and was super satisfied with the color Ashley was able to get from my previously very dark-dyed hair. I'm at a light brown now which I was expecting months to get to.  I have crazy thick hair and my last Albany salon experience at a different business was terrible, the girl rushed through dying my hair and left me with chunks missing color.  When I went back to get it fixed, there were still spots missing color that I corrected with an over the counter box dye on my own.  Ashley at Salon 109 spent close to 4 hours on my hair, lifting the dark dye and getting me to the color I wanted. Plus she gave me a deep conditioning treatment to do at home in a few days to correct any damage from lifting the color. Great first experience and I'll be recommending to my friends! Read Less

This salon is wonderful! It isn't too fancy, so dropping in on your lunch break is comfortable. It's not a place that requires your time and energy, like some stuffy salons.Ashley cut my hair just as I wanted. She followed my previous stylists cut perfectly. Ashley is very talented and super nice! I will look forward to my next haircut or service. I recommend salon 109 without any reservations! Read Less

Oh I want to give this salon more stars but I absolutely can't considering how my hair turned out. I want to start off by saying Mary, the owner, is a kind soul. Extremely nice as was everyone that worked there. However, niceness only goes so far with haircuts and color. Asked for a specific kind of color and ended up with a disaster. I was able to get my money back, thank God, but ended up having to get another inch cut off my hair and a whole new dye job done at a different salon. The only way to correct my color was to get an all over dark color which was completely opposite of why I went to Mary in the first place. I'm giving this place 2 stars for the great customer service, otherwise it'd be negative 4 for the frustration and tears. Read Less

I've been here twice - once for a facial and eyebrow wax with Mary, and then again for a Shellac mani/pedi with Toni.The women at the front desk were so warm and helpful. They offered me a drink and got me a desperately needed glass of red wine.Mary did a great job with my skin. We discussed what needs work and she did a bunch of extractions, which were almost painless! I came out with glowing, super soft skin that still feels great 2 weeks later.Toni gave me best manicure/pedicure I've ever had the pleasure of experiencing. She let me talk on and on about my wedding with a sympathetic ear and laughed at all my jokes, all while refilling my wine AND giving me an amazing mani/pedi! My nails looked perfect for my wedding. I will not go anywhere else now that I found her.The only drawback is it can be tough to find parking on State St. but it's worth it. Read Less