45 Reviews

Rose Nails Lounge

West New York, New Jersey
Reviews
Jacqueline Suarez
12 Jul 2018
REPORT
I have been coming to this place for years. The technicians are very sweet and they always do a lovely job, but today I was disappointed that a simple gel manicure that would normally cost $25, now co... Read More
I have been coming to this place for years. The technicians are very sweet and they always do a lovely job, but today I was disappointed that a simple gel manicure that would normally cost $25, now costs $38 due to a price increase. That's a $13 difference... What was more upsetting was that when I made the appointment, I was completely unaware of the price changes. I understand if it is necessary for a business to raise their prices, still the secretaries need to tell customers of these changes. I was lucky to have had my card on me. If I brought cash on me (not knowing what was going on), I would have been screwed. Read Less
Ivanna Chirre
10 Jul 2018
REPORT
They overcharged me. They increased the prices and didn’t bother to change it on their website. I am frustrated because I paid $78. For a regular pedi and gel manicure. No design. The last time I go t... Read More
They overcharged me. They increased the prices and didn’t bother to change it on their website. I am frustrated because I paid $78. For a regular pedi and gel manicure. No design. The last time I go to this place. Also that little sign at the receptionist desk isn’t doing justice for us. If your prices change. Update it on the website. Or tell your employees to inform us customers about the price change before we decide to get our nails done. This is ridiculous. Read Less
Danielle Sandritter
3 Jul 2018
REPORT
While I was getting nails done the nail technician was extremely pushy about getting me to use a different method of painting my nails (more expensive), even after I said no. After she finished she cl... Read More
While I was getting nails done the nail technician was extremely pushy about getting me to use a different method of painting my nails (more expensive), even after I said no. After she finished she claimed “it would have looked better, if you listened.” I then noticed that my nails lacked polish on the sides and also had a dent in them. I quickly messaged the owner and she said they would do them over for me. I went in and the nail tech (a different one) was extremely rude; saying she did not understand why I was upset. I sent in pictures of my nails and I don’t think the owner would have said they would do them over if I was in the wrong. This nail tech did an awful job on “repairing my nails”, but she quickly shooed my out so I left as I was uncomfortable. There is no reaosn I should have spent as much as I did to receive such poor quality nails. I am extremely disappointed and dissatisfied with not only their work but their attitudes. I have no idea how to upload pictures but I have taken multiple. Read Less
A J
29 Jun 2018
REPORT
This place is so overrated. Their work is amazing but seriously $60 for an ombre fill in is insane I went every 3 weeks Until I realized this is a fraud. I don’t mind paying whatever I have to for my ... Read More
This place is so overrated. Their work is amazing but seriously $60 for an ombre fill in is insane I went every 3 weeks Until I realized this is a fraud. I don’t mind paying whatever I have to for my nails but seriously $60 for a fill in is crazy Oh yeah they are going to say $60 because we also shaped your nails... really? They were already shaped.. if they could charge you even for the water they would Read Less
Kat new
10 Jun 2018
REPORT
They do REALLY good work. That can’t be denied. However I feel I was doubled charged & I’m not happy about that. I went in for a fill & when I checked out, I was charged extra for “shaping” my nail. M... Read More
They do REALLY good work. That can’t be denied. However I feel I was doubled charged & I’m not happy about that. I went in for a fill & when I checked out, I was charged extra for “shaping” my nail. My nail was shaped @ my first visit (which I paid for). So to touch up the shape so it looks nice apparently is a charge. My nails weren’t cut down or anything. Simply shaped neatly, nothing out of the ordinary. I didn’t go from coffin to stiletto; same shape. Then I was charged for long nails, BUT you already charged me for length at my first visit. My full set was $120. What does length have to do with a fill? You’re only filling in the growth, not the whole nail. My refill was $70 from $45 which it says when you make an appointment. It’s not about the $$, it’s about principal for me. I HIGHLY doubt I’ll go back. All these extra unnecessary charges is not cool with me. I would’ve been a lifetime customer. Read Less
C A
30 May 2018
REPORT
So I needed a quick gel manicure since I was tired of looking at my hands like they needed a job. I found Rose Lounge on Google and read their reviews. I’m the type that reads all the bad reviews firs... Read More
So I needed a quick gel manicure since I was tired of looking at my hands like they needed a job. I found Rose Lounge on Google and read their reviews. I’m the type that reads all the bad reviews first. But they had more positive ratings, so I decided to give it a chance. 2 blocks from my job which was amazing. I called at 530ish to see if they had an availability for today. They put me in for 6. I arrived ASAP because nail salons are always packed in union city, esp the ones I decide to go to . Anyway, I am greeted and given a variety of colors to choose from. I chose my color and was called in a few minutes after. Martha was kind and had a sweet smile to her, very adorable shorty lol . I was concerned her nails would g t in the way, but she was a pro! I’m always afraid of getting cut and she did a fab job as well. The color wasn’t exactly what I thought I was going to like, but I’m not a complainer, esp when the work was done flawlessly. Alas my nails were successfully finished and I am satisfied. Will also be back for other services they provide. Once I like something, I keep it going. The place was beautifully decorated as well. Thanks Martha!! Great job!! I’ll definitely be backRead Less
mady rosales
24 May 2018
REPORT
I don’t know why they don’t have a 5 star review across the boar. I love this nail salon! You can tell that so much work dedication has been put out by just walking in. As a business owner myself I ca... Read More
I don’t know why they don’t have a 5 star review across the boar. I love this nail salon! You can tell that so much work dedication has been put out by just walking in. As a business owner myself I can tell how hard Paula worked to put this salon together and it’s just amazing. Her staff are just lovely and give 110%! Pedicure by Nelly and Martha they know what they’re doing! Leidy is my rock! My nails look beyond profesional detailed oriented work! I wanted to congratulate Paula! Your work is paying off! Thanks for a fabulous service!!! See you girls soon (Silvia) Read Less
Stephanie M.
12 Apr 2018
REPORT
This place is so overrated. I came here because I wanted to see what all the hype was about. I'm so disappointed. They're extremely expensive for absolutely no reason. I got a fresh set of acrylics...... Read More
This place is so overrated. I came here because I wanted to see what all the hype was about. I'm so disappointed. They're extremely expensive for absolutely no reason. I got a fresh set of acrylics.... and the very next day they broke and crumbled! I was better off going to any of the other nail salons on bergenline. Read Less
T G.
27 Mar 2018
REPORT
This place is beautiful employed by horrible nasty people. Not only are they high on the price point but there professionalism there is none. I wanted to try this place after a friend on Instagram pos... Read More
This place is beautiful employed by horrible nasty people. Not only are they high on the price point but there professionalism there is none. I wanted to try this place after a friend on Instagram posted pictures at the salon. I honestly wish I would had read the reviews instead and not waste my time driving so far for an appointment that according to them never existed. Needless to say I DO NOT RECOMMEND THIS PLACE NOT ONLY ARE THEY RUDE AND NASTY TO NEW CUSTOMERS BUT THERE SO UNORGANIZED WITH APPOINTMENT SCHEDULING.....Never again and I'm glad I didn't pay there ridiculous prices for there service. It's a mediocre salon that think there some fancy midtown ny salon.... Read Less
Crystal Macalinao
21 Mar 2018
REPORT
Attention to details! Yes they do cost more but the last set I did with them lasted 7 weeks! And Paula is just more than a nail tech/owner but she truly is an artist.
Sandra V.
6 Mar 2018
REPORT
I came here about a month ago with my friend since my go to nail tech travels to LA and NYC often working with Rihanna, and I had acrylic done. I went in again 10 minutes ago and these ladies had a hu... Read More
I came here about a month ago with my friend since my go to nail tech travels to LA and NYC often working with Rihanna, and I had acrylic done. I went in again 10 minutes ago and these ladies had a huge issue with me not being in the system and apparently the smell of acrylic and the filing could tell these employees if it were their products or not. I call utter BS. They refused service on my nails. I don't waste my time with mediocre and tacky businesses like this, so I left. They are a bit too conceited for their own good. If you want nails done by a celebrity technician, who has been in magazines with Rihanna, contact Maria Salandra in Cliffside Park ladies. :** Read Less
Dee Marie C.
24 Feb 2018
REPORT
Found about this nail salon on instagram, the inside is so cute and clean i loved the decor- also it is by appointment only and no kids are allowed which is great for a mom trying to relax. They basic... Read More
Found about this nail salon on instagram, the inside is so cute and clean i loved the decor- also it is by appointment only and no kids are allowed which is great for a mom trying to relax. They basically have every color you can think of and a great Opi gel selection of colors. They also have a reward program, I gave 4 stars because my appt was at 3pm and I wasn't taken until 3:25pm, besides that the service was wonderful and my nail tech Martha was thorough and professional. I will def be returning. Read Less
KJ Clark
20 Feb 2018
REPORT
Let me 1st say that Rose Nails Lounge by far exceeded my expectations. The lounge is marvelous and the staff is phenomenal starting with the friendly receptionist to the nail technicians. This was my... Read More
Let me 1st say that Rose Nails Lounge by far exceeded my expectations. The lounge is marvelous and the staff is phenomenal starting with the friendly receptionist to the nail technicians. This was my first time visiting the salon and this will not be my last. The outstanding work that they do is beyond words. By far worth every penny!!! Cristy who did my nails was out of this world. From her technique to design, I couldn't be more happier. I have truly found my nail home!! Anyone looking for a outstanding place that does TOP NOTCH work and cares about nail care along with style and class this is the place for you. Read Less
Daisha Kantola
2 Feb 2018
REPORT
This place is so cute! All rose gold glitter and you feel really pampered! We had a glass of rosè on the house while getting our deluxe pedicures! It was such a great experience! The girls were so nic... Read More
This place is so cute! All rose gold glitter and you feel really pampered! We had a glass of rosè on the house while getting our deluxe pedicures! It was such a great experience! The girls were so nice and fun to talk with! Very happy with the service and length of the massages too! Read Less
AuLait Untitled
23 Jan 2018
REPORT
I really enjoyed my first visit to Rose Nails Lounge. My technician Tiffany was very informative and genuinely patient with me. It took me forever to pick out what I wanted & she explained everything ... Read More
I really enjoyed my first visit to Rose Nails Lounge. My technician Tiffany was very informative and genuinely patient with me. It took me forever to pick out what I wanted & she explained everything very clearly. I am really looking forward to having future services at Rose Nails Lounge. Read Less
Luz Jaramillo
20 Jan 2018
REPORT
Love this place great job as always everything is done to my liking & taking on time for my appointment!!!
Briana Leal
10 Jan 2018
REPORT
I'm saddened to update this review from 5 star. This morning I went in for my second manicure and first pedicure. Afterwards I had a minor disagreement with the receptionist/manager and scheduled my n... Read More
I'm saddened to update this review from 5 star. This morning I went in for my second manicure and first pedicure. Afterwards I had a minor disagreement with the receptionist/manager and scheduled my next appointment. Despite the receptionist/manager not looking at me when I spoke to her, I remained cordial. Having not received a confirmation text for my next appointment, I called and was informed that I'm no longer welcome in the salon at the owner, Paula's request. I don't k...now what the heck the receptionist/manager said happened to yield this response. It's quite disheartening and speaks volumes. I don't understand, it doesn’t make sense. ******Original Review****** Rose Nails Lounge's positioned to be a revolutionary in the revitalization of Bergenline Avenue south of 60th St. Top notch service with an unrivaled attention to detail. I look forward to watching them evolve and thrive See more Read Less
Carly F.
6 Jan 2018
REPORT
I've debated all night and morning to write a review, and I just have to do it ! I feel like this really needs to be addressed. I went to my appointment yesterday morning. It was originally scheduled ... Read More
I've debated all night and morning to write a review, and I just have to do it ! I feel like this really needs to be addressed. I went to my appointment yesterday morning. It was originally scheduled for today(made my Paula who is the owner, who is a sweet heart) but I had a snow day at work so decided to go a day earlier. I called to schedule the new appointment and the receptionist had me on hold for 10 minutes ! She forgot I was on the phone!!!!!!!!! I hear her laughing, talking in the background to the other staff. While a customer was on the phone!!!! Then I call back and she answers right away. I asked if their were any appointments today. She schedules me for a new full set, and gel pedicure. I even received the text notifications with my appointment details. I show up; doesn't even look up at my to greet me. And tells me to have a seat. 20 minutes later she asks for my name and then a nail tech comes to get me. They sit me in a regular seat, asking what I want ??? Uhm I scheduled for a gel pedicure and then a new set. Rachel, one of the nail techs told me to go talk to the receptionist cause "she doesn't know". The receptionist told me she only had me in for a "gel manicure" and couldn't find my canceled appointments, that she made !!!?l for today. She continued to roll her eyes at me the entire time until she figured out where SHE made the mistake. Just a little tip Paula, if you want to have a successful business. You really need to start with your receptionists: they are the first people that we all deal with on the phone and in person. If we are paying 100+ in services, their should never be any eye rolling or attitude. Just for that incident yesterday you definitely lost a wonderful customer. Please take these reviews as advise. Thanks again. Read Less
Luisana Jimenez
4 Jan 2018
REPORT
I have gone there several times and have waited there minimum 30 min. One time I was there and the owner forgot I was there and I waited extra time for no reason because the girl was available. The la... Read More
I have gone there several times and have waited there minimum 30 min. One time I was there and the owner forgot I was there and I waited extra time for no reason because the girl was available. The last time I went and I brought it to the owners attention she gave me an attitude and told me I didn’t need to go there. That there are plenty of nail salons around. When I walked out they charged me $20 bucks as a no show. I was there waiting for 40 min and yet I was a no show. I do not recommend them to anyone. Read Less
Bri L.
20 Dec 2017
REPORT
I'm saddened to update this review from 5 star. This morning I went in for my second manicure and first pedicure. Afterwards I had a minor disagreement with the receptionist/manager and scheduled my n... Read More
I'm saddened to update this review from 5 star. This morning I went in for my second manicure and first pedicure. Afterwards I had a minor disagreement with the receptionist/manager and scheduled my next appointment. Despite the receptionist/manager not looking at me when I spoke to her, I remained cordial. Having not received a confirmation text for my next appointment, I called and was informed that I'm no longer welcome in the salon at the owner, Paula's request. I don't know what the heck the receptionist/manager said happened to yield this response. It's quite disheartening and speaks volumes. I don't understand, it doesn't make sense.******Original Review******Rose Nails Lounge's positioned to be a revolutionary in the revitalization of Bergenline Avenue south of 60th St. Top notch service with an unrivaled attention to detail. I look forward to watching them evolve and thrive Read Less
Faye Lorraine S.
10 Nov 2017
REPORT
So. I went here because my regular salon was completely booked for a last minute nail sesh. I heard and read somewhat good reviews but pictures showed good artistry...I was taken right away. Pedicure ... Read More
So. I went here because my regular salon was completely booked for a last minute nail sesh. I heard and read somewhat good reviews but pictures showed good artistry...I was taken right away. Pedicure was good, the lady nicked me but I just brushed it off because it was very little. I had to do a complete soak off because THEY DO NOT ACCEPT WORK FROM OTHER SALONS. I had to pay for that too. Okay.. I knew that because I read that on the site. Moving on.My nail tech was named Leidy. She's fairly new she said 1year? Now I don't discriminate. So I let her do work.3 hrs later with a mess. Bubbles, THICK acrylic, uneven lengthI mentioned to her that it was uneven and long but she told me "hmm no it's not" ugh. Alright giving her the benefit of the doubt. But after awhile I'm growing tired and now she's pouting herself. She nicks me a couple of times but whatever didn't think it was a big deal...  I told her I wanted short nails. Just keep length as is because I work in the hospital. Then I see her adding tips? I said no I don't want that, and so she said when she applies acrylic she just has to make it a little longer. Why? No idea. So whatever I go along with it. Anyways I originally didn't want blue acrylic lol I asked if they can do a basic acrylic set and apply gel color on top and she said "no we don't do that" and then another lady explained to me that it would be "too thick" NOW at my regular salon I don't have a problem. They do work. Artistry is selected among the techs but they assure nail definition and shape. AT THIS SALON, ACRYLIC APPLIED WAS WAY TOO THICK SO I CAN IMAGINE WHY THEY SAID NO TO GEL. My coworkers said I look like I had cartoon nailsWhen my nails were finished, I didn't think it was that bad until after I paid with card and walked out into sunlight.. I was contemplating about going back but...I HAD TO. So I went back and addressed my concerns.1.) DO NOT PAY WITH CARD. Why, because with the job they did they WILL NOT PAY YOU BACK. Possibly with cash they would. (I call bull)2.) I got charged for nail extensions. Lmao say what. I DIDNT WANT THEM. "but it's policy to have them"SO WHY ARE YOU SEPARATING THE CHARGE?! (It's policy even if I don't want them?)3.) At first they offered $35 credit.. gtfo that's probably not even enough money to remove the mess they did. (I paid almost $200 btw (-)$45 of pedicure and oh yeah the charge separately for gel polish that was an extra $15-$20)3.) They offered to fix it but I would have to wait 2hrs or more because they have clients atm. And it's difficult to schedule because I have 3 jobs. Then they make it seem like it's my problem that I can't find that time to get them fixed. WELL I WOULDNT HAVE TO IF IT WAS DONE CORRECTLY4.) Then they offered me $185 credit which was great. But to be realIt's not even worth it. It's so not worth it.God bless the manager tho because she did have good customer service. It's just unfortunate I had no time. But you know what, if the job was done the first time correctly. Shouldn't had been a problem in the first place.OH TAKE NOTE. Another reason why I REFUSE to come back. Is they charge you for EVERYTHING. Soak off? Charged. Gel polish? Another charge. Oh nail design? Yeah per finger. Oh stones? Yeah that's separate from design that's charge too. Lmao I probably got charged for washing my hands... Anyways. Not an ideal salon to waste your earned money. Salon may look pretty, with iPads for usage, and refreshments. But I think that's what you're paying for. Could've been a different story if I went to my rescheduled fix with another tech. But I was so pissed off and emotionally distressed. Let me not even bother. I'll have my regular salon work their magic. Which they did.Btw because I didn't show up. $20, charged.BYE*drops mic Read Less
Bri Fazio
2 Nov 2017
REPORT
AMAZING!!! Worth the trip to NJ to get your nails done. Mani & pedi for $30- can't beat that. Not only is the decor super appealing but the staff is very friendly. Marta is incredible! Love the French... Read More
AMAZING!!! Worth the trip to NJ to get your nails done. Mani & pedi for $30- can't beat that. Not only is the decor super appealing but the staff is very friendly. Marta is incredible! Love the French bulldog mascot. Favorite nail salon of all time! :) Read Less
Jean Arevalo
10 Oct 2017
REPORT
Great service. Pricey but well worth it. It was mu first time there and they were all very patient in showing me the colors and styles so I would be please with the outcome.
Dulce Armengolt
26 Aug 2017
REPORT
Finally a place that knows how a girl wants to get beautiful every day gets to be treated "awsome" !!! ,My first visit and I loved it ,I just walk in to get 3d eyelashes no appointment and everyone ... Read More
Finally a place that knows how a girl wants to get beautiful every day gets to be treated "awsome" !!! ,My first visit and I loved it ,I just walk in to get 3d eyelashes no appointment and everyone there was son professional in every way ,been living around the area and have not found a great place like this ,I will definitely come back again !! Read Less
Jessica C.
25 Aug 2017
REPORT
Finally decided to go here and I'm so mad I wasted my time. I made an appointment for 2:30 and was told if I was 15 min late I'd be charged. I showed up 15 min early and waited 30 min and still was t ... Read More
Finally decided to go here and I'm so mad I wasted my time. I made an appointment for 2:30 and was told if I was 15 min late I'd be charged. I showed up 15 min early and waited 30 min and still was t seen. No one told me there would be a wait or apologized. When I asked if I would get a free service or nail design I was told no. That's horrible customer service especially when people arrive early and patiently wait for their appointment time. I should have listened to my gut and not wasted my time. Read Less
George M.
24 Aug 2017
REPORT
My girlfriend loved it. Paula is the best. Helping her pick things out definitely coming her again!
Leslie I.
22 Aug 2017
REPORT
RoseNail salon makes me feel at home. The atmosphere is amazing, The staff treats you like your family. The experience when I go there is worth every dollar. Very relaxing!!!
Mel T Mahmoud
20 Aug 2017
REPORT
This place is AMAZING! First the receptionist Angie is a doll. Andrea with her gel mani/pedi was always very sweet and prompt in taking me once i got there. Linda took care of my nieces nails and she ... Read More
This place is AMAZING! First the receptionist Angie is a doll. Andrea with her gel mani/pedi was always very sweet and prompt in taking me once i got there. Linda took care of my nieces nails and she loved hers, very quick and quality work. I decided to get my first full set in at least 5 years, and luckily for me Paula's work has me still staring at them from how beautiful they look. She was pleasant, paid attention to detail, and the quality of the work is way more than 5 stars. She was super busy when i was there, but that did not deter her from doing an amazing job. That takes true professionalism! This is definitely the place to go to get quality and great customer service. Read Less
Melanie G.
18 Aug 2017
REPORT
Let me start by saying... WOW!!!! I am speechless and just in shock of the amount of talent these wonderful ladies have!!! Rachel did my nails and she is the best of the best!! I am in love with this ... Read More
Let me start by saying... WOW!!!! I am speechless and just in shock of the amount of talent these wonderful ladies have!!! Rachel did my nails and she is the best of the best!! I am in love with this place. They play very very close attention to detail. They make sure you are 200% satisfied and happy with your nails. Although it is out of my way- I DO NOT mind the drive at all! I am so happy with my nails- I can't stop starring at them! Rachel is so professional and has a beautiful personality. From the moment you walk in to the moment you're out the door- everyone treats you so amazing. They truly care for their clients. If you're looking to get your nails done- Rose Nails Lounge is the place you want to go to. The entire salon is GORGEOUS! Everything was an amazing experience! Thank you Rachel for FINALLY making my nail dream come true!! Read Less
Natasha V.
17 Aug 2017
REPORT
I absolutely love this establishment!! I've been there three times and you honestly do get what you pay for. The service is amazing, hospitality exceeds my expectations, let's not forget to mention th... Read More
I absolutely love this establishment!! I've been there three times and you honestly do get what you pay for. The service is amazing, hospitality exceeds my expectations, let's not forget to mention the decor, the quality of tools, the staff. Everything is wonderful. From the moment you schedule, to getting your services, to payment, everything is extremely clear to you. The staff is amazing, everyone is happy to be working there and go above and beyond to meet your needs. I've gotten full sets by both Linda and Paola, both are extremely professional and amazing. I've also done pedicures there and they use new tools every single time. The hygiene this place has is beyond belief. I see the organization that the owners have and it reflects on their employees and their business. They have gained a life long client. Thank you ladies!!!!! Read Less
Shelly R.
15 Aug 2017
REPORT
So, let's start with...I'm a regular at Rose Nails Lounge! I have been very fortunate to have had my first mani w Andrea. She does a beautiful job on my nails and has crazy skills. I'm that person tha... Read More
So, let's start with...I'm a regular at Rose Nails Lounge! I have been very fortunate to have had my first mani w Andrea. She does a beautiful job on my nails and has crazy skills. I'm that person that always asks for crazy gel designs. She always hooks me up! I was turned off by Bergenline traffic and parking but now schedule my appts around that and it's so much easier! There Is parking in the back. I love the ambience, it's when I can get away from my family and just hang with the girls and listen to music and watch music videos. All of the girls are friendly and very "homegirl" type. I've been going since I was pregnant and all of the ladies there now ask about my little one and Angie always greets me w a hug. The first time I called for an appt...I told her I found them on IG. She asked if I have ever been and I said no...she says..."oh, you're gonna love it! I can't wait til you come" She was right! The prices are really great too! $30 for a gel manicure is unheard of for a really good one. I've paid $50 at other places and got some janky service!! I live in Fort Lee and will make the trip there. Read Less
Arianna H.
14 Aug 2017
REPORT
Rose Nails Lounge provided a much needed upgrade to the nail salon culture within the area. All of the nail techs are highly skilled and can make any design possible. The salon itself is also always i... Read More
Rose Nails Lounge provided a much needed upgrade to the nail salon culture within the area. All of the nail techs are highly skilled and can make any design possible. The salon itself is also always impeccably clean and relaxing. I have never had a negative experience here and always look forward to returning. Getting my nails done has by far become the highlight of my days when I am at Rose Nails Lounge. Read Less
Sandra Camacho
10 Aug 2017
REPORT
I have been going to Rose Nails for years now. I moved last year about an hour away, tried several places near me and didn't like any of them. I would travel an hour just to get my nails done at Rose ... Read More
I have been going to Rose Nails for years now. I moved last year about an hour away, tried several places near me and didn't like any of them. I would travel an hour just to get my nails done at Rose Nails. I love how knowledgeable they all are. Everyone is always complimenting me on my nails. I've gotten them done with every tech there and I have no complaints about anyone. They are all very friendly and always try their best to keep their customers happy. I LOVE Rose Nails!! Read Less
Alexis A.
6 Aug 2017
REPORT
I haven't had acrylic nails in over a year and was itching to get them done again. It's not easy to find a quality salon so I was glad when my hair stylist recommended Rose Nail Lounge to me. I called... Read More
I haven't had acrylic nails in over a year and was itching to get them done again. It's not easy to find a quality salon so I was glad when my hair stylist recommended Rose Nail Lounge to me. I called the day of to make an appointment for a full set and I am so happy I did!First off, the salon is spotless and gorgeous. The environment is so inviting and the receptionist was very sweet. I had an appointment with Rachel and had to wait about 15 minutes before being seen. Once Rachel was ready to service me, she apologized for the wait and offered me some coffee and water. I really appreciated how courteous she was. I really enjoyed our conversation while she did my nails and I loved that she showed me different color options for my ombré French set. She is super detail oriented and took her time filing my nails and making sure my cuticles looked perfect. She was very attentive throughout the entire process, making sure that I wasn't uncomfortable when she was drilling and filing my nails, and making sure I was satisfied with how my nails turned out. You can tell that she is super passionate about what she does and it's so nice to see! No, the service wasn't cheap, but it was totally worth the experience and they are using quality products. I will definitely return when I need a fill. I've found my new nail salon! Thank you Rose Nail Lounge! Read Less
Ashley V.
31 Jul 2017
REPORT
This nail salon is glitzy and glamorous, and the staff is very attentive. I was very happy with the hours (they are open the latest in the area) and I had a gel manicure done by Marta. Marta paid clos... Read More
This nail salon is glitzy and glamorous, and the staff is very attentive. I was very happy with the hours (they are open the latest in the area) and I had a gel manicure done by Marta. Marta paid close attention to all the details, she was friendly, and she was experienced. I would highly recommend you give this place a shot! By far the best nail salon in the area. I will no longer be going to my old nail salon, after he wonderful experience I had here. However, they charge (a small charge, $5) for gel polish removal which makes sense if you're not getting a gel manicure, but typically when you are, salons don't charge. Although this was a small fee, I still thought it was a little odd. All in all, I got my money's worth, and I left the salon a very happy customer. Read Less
Jennifer Gloria Cordova
23 Jul 2017
REPORT
Rose Nails Lounge has one of the best customer service I've ever experienced. Every time I go i don't ever want to leave. This place is absolutely beautiful ! The owner's did an amazing job! I wish th... Read More
Rose Nails Lounge has one of the best customer service I've ever experienced. Every time I go i don't ever want to leave. This place is absolutely beautiful ! The owner's did an amazing job! I wish this company lots of success! I already recommended 2 friend's of mine and they absolutely love it! I'll keep referring more !! Thank you for the great experience! Read Less
Asya K.
12 Jul 2017
REPORT
I was very excited to try this salon that Mayors fiancé raved about during work yesterday. However, when I got there they told me that they wouldn't work on my nails since I have gotten gel put on at ... Read More
I was very excited to try this salon that Mayors fiancé raved about during work yesterday. However, when I got there they told me that they wouldn't work on my nails since I have gotten gel put on at around salon. My nails are long and my own I maintain them by placing a gel coat over them but they turned my business down. I guess it would be the same for eyelashes too. Very disappointed in the service or lack of service I should say from this salon. I have heard nothing but great things and highly disappointed. Well they lost a customer... Read Less
Sierra-katherine B.
11 Jul 2017
REPORT
I LOVE this nail salon! I found them on IG and decided to try them a month ago. I got a full set, pedicure, then came back for a refill about 2 weeks ago, and I just left after having the acrylic remo... Read More
I LOVE this nail salon! I found them on IG and decided to try them a month ago. I got a full set, pedicure, then came back for a refill about 2 weeks ago, and I just left after having the acrylic removed and a gel manicure! Each time the staff were warm and kind and patient with me! The salon is beautiful and clean and everyone is very skilled! I went to three different women and each time left satisfied! They are great at intricate designs as well as simple and clean nails! I love it here and can't wait for my next appointment . Read Less
Elena D.
28 Jun 2017
REPORT
Really wanted to love this place. It's beautiful. Receptionist is very friendly. Walked in at 10 and the earliest appointment was 2 (which was fine). Showed up at 155 and was told to pick a color. The... Read More
Really wanted to love this place. It's beautiful. Receptionist is very friendly. Walked in at 10 and the earliest appointment was 2 (which was fine). Showed up at 155 and was told to pick a color. The woman that was going to do my nails said she we be back in ten minutes for a quick lunch which I agreed to. I found it super annoying that they have this seemingly rigid schedule of appointments yet they don't have lunch time for their employees. Nonetheless, I sat in my chair and told myself "you got here early but your appointment is at two. Give her 10 minutes". I did that and a little more. At 2:16 I got a little fed up and just dried my feet and notified the receptionist I was leaving. Normally I let things like this go in hood spots (because what can you expect) but this seemed like a nice place with structure and courtesy. Kind of a let down.  I think this can be fixed by setting nice lunch times for the ladies between appt, not during. Made me feel like they saw a nice girl and took advantage.Disclaimer: I didn't have any services done, so idk about their work. This is only about their scheduling. Read Less
Jennifer G.
27 Jun 2017
REPORT
Best nail salon in Jersey!!! I've been coming here since December 2016 & Rachel is my nail tech, she's excellent, professional, efficient, helpful & oh so so wonderful!!! Rachel nails it every time & ... Read More
Best nail salon in Jersey!!! I've been coming here since December 2016 & Rachel is my nail tech, she's excellent, professional, efficient, helpful & oh so so wonderful!!! Rachel nails it every time & I love how she does my cuticles when she finishes. The Owners are super nice & sweet!!! Angie greets me with her beautiful smile & is very kind & does an excellent job, especially with scheduling my appointments!!! The Salon uses the best quality products & lots & lots of different nail product types/selections!!! I love Rose Nails Lounge!!! Thank you Paula, Rachel & Staff!!! Read Less
Au Lait U.
17 Mar 2017
REPORT
I really enjoyed my first visit to Rose Nails Lounge. My technician Tiffany was very informative and genuinely patient with me. It took me forever to pick out what I wanted & she explained everything ... Read More
I really enjoyed my first visit to Rose Nails Lounge. My technician Tiffany was very informative and genuinely patient with me. It took me forever to pick out what I wanted & she explained everything very clearly.I am really looking forward to having future services at Rose Nails Lounge. Read Less
Yai V.
21 Jan 2017
REPORT
Service is Extremely slow. I walked in on a Saturday afternoon at 2:24pm and asked how long it would be to get a Gel Manicure - the receptionist said 30 mins but you'd need to wait 10 mins for someone... Read More
Service is Extremely slow. I walked in on a Saturday afternoon at 2:24pm and asked how long it would be to get a Gel Manicure - the receptionist said 30 mins but you'd need to wait 10 mins for someone to attend you. Ok great, sounds normal. I told her I had gel on currently and I needed to remove/soak - so ideally, I can soak/remove while I wait. I waited for someone to come get me and its now 2:40pm. There was nobody waiting ahead of me. Just 8 manicurists working on 7 girls. One woman had 2 manicurists working on her at the same time...?The manicurist proceeded to sit me in the chair to wrap my gells off - I sat there for an HOUR - Its now 3:53pm (!!!!!) and the manicurist is now ready for me. She was attending someone else. Now that she's working on me, she proceeds to file my nails without even asking me if I wanted to file or cut my nails. (Manicurists always ask this ...its customary) She filed all of my nails down to almost nothing - I noticed after the 3rd nail so then it was too late to undo this. The worse part was that she filed all of my nails on a slant, crooked and the edges were sharp. I honestly thought she was kidding when she started to paint my nails - I immediately stopped her and asked her to please round off my edges and make my nails even and straight. It took her about 2 rounds to do so because they were still crooked and sharp on the edges. I get my nails done in NYC every month and have NEVER experienced such backwards work in a salon. I've never had to ask a nail tech or manicurist to straighten my nails or make sure the edges aren't sharp - its honestly the first time I have ever asked someone to please correct filing. The manicurist was a nice girl and she did so without complaining - I appreciated her patience as well.From start to finish, my "regular gel manicure" took 2 HOURS AND TEN MINUTES. The actual painting and filing was about 22 minutes - the rest was waiting. and waiting...and waiting....and waiting... and more waiting... The location is beautiful - brand new salon with state of the art chairs and technology, but if you're in a hurry or looking to be in and out in a normal 30 mins, I certainly do not suggest you try this place. Also, as I sat there, I noticed that they specialize in acrylic nail design - powders and swarovski crystals galore - looks amazing, but not once was I asked if I was interested in hearing about the designs, crystals and technique. I probably would have opted to get some beautiful colors, design and crystals if they had offered. I am in marketing so this is important to me. Read Less
Esmeralda C.
6 Jan 2017
REPORT
Stumbled upon this new nail salon lounge on the day of their opening, and I was surprised to see they had availability due to their high clientele list and was pleasant to be attended to, promptly.  I... Read More
Stumbled upon this new nail salon lounge on the day of their opening, and I was surprised to see they had availability due to their high clientele list and was pleasant to be attended to, promptly.  I was impressed with their techy feel as I have never seen charging ports in the pedicure chair or an ipad attached to it, additionally they have phone/tablet chargers by each nail station which is a great convenience.  Went back on a whim a month later, was lucky enough to have an opening just under an hour for a mani/pedi session, which was just as great experience as the first time.I love the ginormous mirror with the quote "mirror mirror on the wall" and the seating area shaped like a picture frame with a picture of Marilyn Monroe blowing a bubble gum.  Overall the experience and space is up to my liking and i'll definitely go back again sometime soon. Read Less
Belkis Rubio-Carralero
29 Dec 2016
REPORT
What can't I say about this place ! From the moment you walk in the door you feel welcomed. This is my second time with Lary and she is just amazing ! You get exactly what you ask for with no if, and ... Read More
What can't I say about this place ! From the moment you walk in the door you feel welcomed. This is my second time with Lary and she is just amazing ! You get exactly what you ask for with no if, and or buts! Got may nails done exactly how I wanted showed her like 3 different pictures because I wanted this shape, this color and this design and it's what she delivered ! She is just a sweetheart! Can't wait to come back ! And Andrea all smiles ! I have always been very picky with my pedicure and she was great toke her time and kept asking if everything was good . Love love this place ! Read Less
m1ch3ll3
18 Nov 2009
REPORT
I used to go to Rose nails when i was in high school, and they were good then but what did i know? Since then I've gone to several other places. I have a regular guy i go to, but a couple weeks ago i ... Read More
I used to go to Rose nails when i was in high school, and they were good then but what did i know? Since then I've gone to several other places. I have a regular guy i go to, but a couple weeks ago i needed emergency repair of a badly broken and painful nail. My guy was completely booked for the next few days (even for me) !?! So i remembered Rose...i called and got an appointment with Kim for the same day! She was phenomenal!!! When I walked in I was in soooo much pain, she was so gentle and, honestly, my nails have never looked better!! And I thought MY guy was good! Read Less
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(201) 758-1326
5113 Bergenline Avenue
West New York New Jersey 7093
Business Hours
Monday
Mon
09:00AM-21:00PM
Tuesday
Tue
09:00AM-21:00PM
Wednesday
Wed
09:00AM-21:00PM
Thursday
Thu
09:00AM-21:00PM
Friday
Fri
09:00AM-21:00PM
Saturday
Sat
09:00AM-19:00PM
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Rose Nails Lounge

West New York, New Jersey
(45)
5113 Bergenline Avenue
West New York New Jersey 7093
Monday
09:00AM-21:00PM
Tuesday
09:00AM-21:00PM
Wednesday
09:00AM-21:00PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-21:00PM
Saturday
09:00AM-19:00PM
Jacqueline Suarez
12 Jul 2018
REPORT
I have been coming to this place for years. The technicians are very sweet and they always do a lovely job, but today I was disappointed that a simple gel manicure that would normally cost $25, now co... Read More
I have been coming to this place for years. The technicians are very sweet and they always do a lovely job, but today I was disappointed that a simple gel manicure that would normally cost $25, now costs $38 due to a price increase. That's a $13 difference... What was more upsetting was that when I made the appointment, I was completely unaware of the price changes. I understand if it is necessary for a business to raise their prices, still the secretaries need to tell customers of these changes. I was lucky to have had my card on me. If I brought cash on me (not knowing what was going on), I would have been screwed. Read Less
Ivanna Chirre
10 Jul 2018
REPORT
They overcharged me. They increased the prices and didn’t bother to change it on their website. I am frustrated because I paid $78. For a regular pedi and gel manicure. No design. The last time I go t... Read More
They overcharged me. They increased the prices and didn’t bother to change it on their website. I am frustrated because I paid $78. For a regular pedi and gel manicure. No design. The last time I go to this place. Also that little sign at the receptionist desk isn’t doing justice for us. If your prices change. Update it on the website. Or tell your employees to inform us customers about the price change before we decide to get our nails done. This is ridiculous. Read Less
Danielle Sandritter
3 Jul 2018
REPORT
While I was getting nails done the nail technician was extremely pushy about getting me to use a different method of painting my nails (more expensive), even after I said no. After she finished she cl... Read More
While I was getting nails done the nail technician was extremely pushy about getting me to use a different method of painting my nails (more expensive), even after I said no. After she finished she claimed “it would have looked better, if you listened.” I then noticed that my nails lacked polish on the sides and also had a dent in them. I quickly messaged the owner and she said they would do them over for me. I went in and the nail tech (a different one) was extremely rude; saying she did not understand why I was upset. I sent in pictures of my nails and I don’t think the owner would have said they would do them over if I was in the wrong. This nail tech did an awful job on “repairing my nails”, but she quickly shooed my out so I left as I was uncomfortable. There is no reaosn I should have spent as much as I did to receive such poor quality nails. I am extremely disappointed and dissatisfied with not only their work but their attitudes. I have no idea how to upload pictures but I have taken multiple. Read Less
A J
29 Jun 2018
REPORT
This place is so overrated. Their work is amazing but seriously $60 for an ombre fill in is insane I went every 3 weeks Until I realized this is a fraud. I don’t mind paying whatever I have to for my ... Read More
This place is so overrated. Their work is amazing but seriously $60 for an ombre fill in is insane I went every 3 weeks Until I realized this is a fraud. I don’t mind paying whatever I have to for my nails but seriously $60 for a fill in is crazy Oh yeah they are going to say $60 because we also shaped your nails... really? They were already shaped.. if they could charge you even for the water they would Read Less
Kat new
10 Jun 2018
REPORT
They do REALLY good work. That can’t be denied. However I feel I was doubled charged & I’m not happy about that. I went in for a fill & when I checked out, I was charged extra for “shaping” my nail. M... Read More
They do REALLY good work. That can’t be denied. However I feel I was doubled charged & I’m not happy about that. I went in for a fill & when I checked out, I was charged extra for “shaping” my nail. My nail was shaped @ my first visit (which I paid for). So to touch up the shape so it looks nice apparently is a charge. My nails weren’t cut down or anything. Simply shaped neatly, nothing out of the ordinary. I didn’t go from coffin to stiletto; same shape. Then I was charged for long nails, BUT you already charged me for length at my first visit. My full set was $120. What does length have to do with a fill? You’re only filling in the growth, not the whole nail. My refill was $70 from $45 which it says when you make an appointment. It’s not about the $$, it’s about principal for me. I HIGHLY doubt I’ll go back. All these extra unnecessary charges is not cool with me. I would’ve been a lifetime customer. Read Less
C A
30 May 2018
REPORT
So I needed a quick gel manicure since I was tired of looking at my hands like they needed a job. I found Rose Lounge on Google and read their reviews. I’m the type that reads all the bad reviews firs... Read More
So I needed a quick gel manicure since I was tired of looking at my hands like they needed a job. I found Rose Lounge on Google and read their reviews. I’m the type that reads all the bad reviews first. But they had more positive ratings, so I decided to give it a chance. 2 blocks from my job which was amazing. I called at 530ish to see if they had an availability for today. They put me in for 6. I arrived ASAP because nail salons are always packed in union city, esp the ones I decide to go to . Anyway, I am greeted and given a variety of colors to choose from. I chose my color and was called in a few minutes after. Martha was kind and had a sweet smile to her, very adorable shorty lol . I was concerned her nails would g t in the way, but she was a pro! I’m always afraid of getting cut and she did a fab job as well. The color wasn’t exactly what I thought I was going to like, but I’m not a complainer, esp when the work was done flawlessly. Alas my nails were successfully finished and I am satisfied. Will also be back for other services they provide. Once I like something, I keep it going. The place was beautifully decorated as well. Thanks Martha!! Great job!! I’ll definitely be backRead Less
mady rosales
24 May 2018
REPORT
I don’t know why they don’t have a 5 star review across the boar. I love this nail salon! You can tell that so much work dedication has been put out by just walking in. As a business owner myself I ca... Read More
I don’t know why they don’t have a 5 star review across the boar. I love this nail salon! You can tell that so much work dedication has been put out by just walking in. As a business owner myself I can tell how hard Paula worked to put this salon together and it’s just amazing. Her staff are just lovely and give 110%! Pedicure by Nelly and Martha they know what they’re doing! Leidy is my rock! My nails look beyond profesional detailed oriented work! I wanted to congratulate Paula! Your work is paying off! Thanks for a fabulous service!!! See you girls soon (Silvia) Read Less
Stephanie M.
12 Apr 2018
REPORT
This place is so overrated. I came here because I wanted to see what all the hype was about. I'm so disappointed. They're extremely expensive for absolutely no reason. I got a fresh set of acrylics...... Read More
This place is so overrated. I came here because I wanted to see what all the hype was about. I'm so disappointed. They're extremely expensive for absolutely no reason. I got a fresh set of acrylics.... and the very next day they broke and crumbled! I was better off going to any of the other nail salons on bergenline. Read Less
T G.
27 Mar 2018
REPORT
This place is beautiful employed by horrible nasty people. Not only are they high on the price point but there professionalism there is none. I wanted to try this place after a friend on Instagram pos... Read More
This place is beautiful employed by horrible nasty people. Not only are they high on the price point but there professionalism there is none. I wanted to try this place after a friend on Instagram posted pictures at the salon. I honestly wish I would had read the reviews instead and not waste my time driving so far for an appointment that according to them never existed. Needless to say I DO NOT RECOMMEND THIS PLACE NOT ONLY ARE THEY RUDE AND NASTY TO NEW CUSTOMERS BUT THERE SO UNORGANIZED WITH APPOINTMENT SCHEDULING.....Never again and I'm glad I didn't pay there ridiculous prices for there service. It's a mediocre salon that think there some fancy midtown ny salon.... Read Less
Crystal Macalinao
21 Mar 2018
REPORT
Attention to details! Yes they do cost more but the last set I did with them lasted 7 weeks! And Paula is just more than a nail tech/owner but she truly is an artist.
Sandra V.
6 Mar 2018
REPORT
I came here about a month ago with my friend since my go to nail tech travels to LA and NYC often working with Rihanna, and I had acrylic done. I went in again 10 minutes ago and these ladies had a hu... Read More
I came here about a month ago with my friend since my go to nail tech travels to LA and NYC often working with Rihanna, and I had acrylic done. I went in again 10 minutes ago and these ladies had a huge issue with me not being in the system and apparently the smell of acrylic and the filing could tell these employees if it were their products or not. I call utter BS. They refused service on my nails. I don't waste my time with mediocre and tacky businesses like this, so I left. They are a bit too conceited for their own good. If you want nails done by a celebrity technician, who has been in magazines with Rihanna, contact Maria Salandra in Cliffside Park ladies. :** Read Less
Dee Marie C.
24 Feb 2018
REPORT
Found about this nail salon on instagram, the inside is so cute and clean i loved the decor- also it is by appointment only and no kids are allowed which is great for a mom trying to relax. They basic... Read More
Found about this nail salon on instagram, the inside is so cute and clean i loved the decor- also it is by appointment only and no kids are allowed which is great for a mom trying to relax. They basically have every color you can think of and a great Opi gel selection of colors. They also have a reward program, I gave 4 stars because my appt was at 3pm and I wasn't taken until 3:25pm, besides that the service was wonderful and my nail tech Martha was thorough and professional. I will def be returning. Read Less
KJ Clark
20 Feb 2018
REPORT
Let me 1st say that Rose Nails Lounge by far exceeded my expectations. The lounge is marvelous and the staff is phenomenal starting with the friendly receptionist to the nail technicians. This was my... Read More
Let me 1st say that Rose Nails Lounge by far exceeded my expectations. The lounge is marvelous and the staff is phenomenal starting with the friendly receptionist to the nail technicians. This was my first time visiting the salon and this will not be my last. The outstanding work that they do is beyond words. By far worth every penny!!! Cristy who did my nails was out of this world. From her technique to design, I couldn't be more happier. I have truly found my nail home!! Anyone looking for a outstanding place that does TOP NOTCH work and cares about nail care along with style and class this is the place for you. Read Less
Daisha Kantola
2 Feb 2018
REPORT
This place is so cute! All rose gold glitter and you feel really pampered! We had a glass of rosè on the house while getting our deluxe pedicures! It was such a great experience! The girls were so nic... Read More
This place is so cute! All rose gold glitter and you feel really pampered! We had a glass of rosè on the house while getting our deluxe pedicures! It was such a great experience! The girls were so nice and fun to talk with! Very happy with the service and length of the massages too! Read Less
AuLait Untitled
23 Jan 2018
REPORT
I really enjoyed my first visit to Rose Nails Lounge. My technician Tiffany was very informative and genuinely patient with me. It took me forever to pick out what I wanted & she explained everything ... Read More
I really enjoyed my first visit to Rose Nails Lounge. My technician Tiffany was very informative and genuinely patient with me. It took me forever to pick out what I wanted & she explained everything very clearly. I am really looking forward to having future services at Rose Nails Lounge. Read Less
Luz Jaramillo
20 Jan 2018
REPORT
Love this place great job as always everything is done to my liking & taking on time for my appointment!!!
Briana Leal
10 Jan 2018
REPORT
I'm saddened to update this review from 5 star. This morning I went in for my second manicure and first pedicure. Afterwards I had a minor disagreement with the receptionist/manager and scheduled my n... Read More
I'm saddened to update this review from 5 star. This morning I went in for my second manicure and first pedicure. Afterwards I had a minor disagreement with the receptionist/manager and scheduled my next appointment. Despite the receptionist/manager not looking at me when I spoke to her, I remained cordial. Having not received a confirmation text for my next appointment, I called and was informed that I'm no longer welcome in the salon at the owner, Paula's request. I don't k...now what the heck the receptionist/manager said happened to yield this response. It's quite disheartening and speaks volumes. I don't understand, it doesn’t make sense. ******Original Review****** Rose Nails Lounge's positioned to be a revolutionary in the revitalization of Bergenline Avenue south of 60th St. Top notch service with an unrivaled attention to detail. I look forward to watching them evolve and thrive See more Read Less
Carly F.
6 Jan 2018
REPORT
I've debated all night and morning to write a review, and I just have to do it ! I feel like this really needs to be addressed. I went to my appointment yesterday morning. It was originally scheduled ... Read More
I've debated all night and morning to write a review, and I just have to do it ! I feel like this really needs to be addressed. I went to my appointment yesterday morning. It was originally scheduled for today(made my Paula who is the owner, who is a sweet heart) but I had a snow day at work so decided to go a day earlier. I called to schedule the new appointment and the receptionist had me on hold for 10 minutes ! She forgot I was on the phone!!!!!!!!! I hear her laughing, talking in the background to the other staff. While a customer was on the phone!!!! Then I call back and she answers right away. I asked if their were any appointments today. She schedules me for a new full set, and gel pedicure. I even received the text notifications with my appointment details. I show up; doesn't even look up at my to greet me. And tells me to have a seat. 20 minutes later she asks for my name and then a nail tech comes to get me. They sit me in a regular seat, asking what I want ??? Uhm I scheduled for a gel pedicure and then a new set. Rachel, one of the nail techs told me to go talk to the receptionist cause "she doesn't know". The receptionist told me she only had me in for a "gel manicure" and couldn't find my canceled appointments, that she made !!!?l for today. She continued to roll her eyes at me the entire time until she figured out where SHE made the mistake. Just a little tip Paula, if you want to have a successful business. You really need to start with your receptionists: they are the first people that we all deal with on the phone and in person. If we are paying 100+ in services, their should never be any eye rolling or attitude. Just for that incident yesterday you definitely lost a wonderful customer. Please take these reviews as advise. Thanks again. Read Less
Luisana Jimenez
4 Jan 2018
REPORT
I have gone there several times and have waited there minimum 30 min. One time I was there and the owner forgot I was there and I waited extra time for no reason because the girl was available. The la... Read More
I have gone there several times and have waited there minimum 30 min. One time I was there and the owner forgot I was there and I waited extra time for no reason because the girl was available. The last time I went and I brought it to the owners attention she gave me an attitude and told me I didn’t need to go there. That there are plenty of nail salons around. When I walked out they charged me $20 bucks as a no show. I was there waiting for 40 min and yet I was a no show. I do not recommend them to anyone. Read Less
Bri L.
20 Dec 2017
REPORT
I'm saddened to update this review from 5 star. This morning I went in for my second manicure and first pedicure. Afterwards I had a minor disagreement with the receptionist/manager and scheduled my n... Read More
I'm saddened to update this review from 5 star. This morning I went in for my second manicure and first pedicure. Afterwards I had a minor disagreement with the receptionist/manager and scheduled my next appointment. Despite the receptionist/manager not looking at me when I spoke to her, I remained cordial. Having not received a confirmation text for my next appointment, I called and was informed that I'm no longer welcome in the salon at the owner, Paula's request. I don't know what the heck the receptionist/manager said happened to yield this response. It's quite disheartening and speaks volumes. I don't understand, it doesn't make sense.******Original Review******Rose Nails Lounge's positioned to be a revolutionary in the revitalization of Bergenline Avenue south of 60th St. Top notch service with an unrivaled attention to detail. I look forward to watching them evolve and thrive Read Less
Faye Lorraine S.
10 Nov 2017
REPORT
So. I went here because my regular salon was completely booked for a last minute nail sesh. I heard and read somewhat good reviews but pictures showed good artistry...I was taken right away. Pedicure ... Read More
So. I went here because my regular salon was completely booked for a last minute nail sesh. I heard and read somewhat good reviews but pictures showed good artistry...I was taken right away. Pedicure was good, the lady nicked me but I just brushed it off because it was very little. I had to do a complete soak off because THEY DO NOT ACCEPT WORK FROM OTHER SALONS. I had to pay for that too. Okay.. I knew that because I read that on the site. Moving on.My nail tech was named Leidy. She's fairly new she said 1year? Now I don't discriminate. So I let her do work.3 hrs later with a mess. Bubbles, THICK acrylic, uneven lengthI mentioned to her that it was uneven and long but she told me "hmm no it's not" ugh. Alright giving her the benefit of the doubt. But after awhile I'm growing tired and now she's pouting herself. She nicks me a couple of times but whatever didn't think it was a big deal...  I told her I wanted short nails. Just keep length as is because I work in the hospital. Then I see her adding tips? I said no I don't want that, and so she said when she applies acrylic she just has to make it a little longer. Why? No idea. So whatever I go along with it. Anyways I originally didn't want blue acrylic lol I asked if they can do a basic acrylic set and apply gel color on top and she said "no we don't do that" and then another lady explained to me that it would be "too thick" NOW at my regular salon I don't have a problem. They do work. Artistry is selected among the techs but they assure nail definition and shape. AT THIS SALON, ACRYLIC APPLIED WAS WAY TOO THICK SO I CAN IMAGINE WHY THEY SAID NO TO GEL. My coworkers said I look like I had cartoon nailsWhen my nails were finished, I didn't think it was that bad until after I paid with card and walked out into sunlight.. I was contemplating about going back but...I HAD TO. So I went back and addressed my concerns.1.) DO NOT PAY WITH CARD. Why, because with the job they did they WILL NOT PAY YOU BACK. Possibly with cash they would. (I call bull)2.) I got charged for nail extensions. Lmao say what. I DIDNT WANT THEM. "but it's policy to have them"SO WHY ARE YOU SEPARATING THE CHARGE?! (It's policy even if I don't want them?)3.) At first they offered $35 credit.. gtfo that's probably not even enough money to remove the mess they did. (I paid almost $200 btw (-)$45 of pedicure and oh yeah the charge separately for gel polish that was an extra $15-$20)3.) They offered to fix it but I would have to wait 2hrs or more because they have clients atm. And it's difficult to schedule because I have 3 jobs. Then they make it seem like it's my problem that I can't find that time to get them fixed. WELL I WOULDNT HAVE TO IF IT WAS DONE CORRECTLY4.) Then they offered me $185 credit which was great. But to be realIt's not even worth it. It's so not worth it.God bless the manager tho because she did have good customer service. It's just unfortunate I had no time. But you know what, if the job was done the first time correctly. Shouldn't had been a problem in the first place.OH TAKE NOTE. Another reason why I REFUSE to come back. Is they charge you for EVERYTHING. Soak off? Charged. Gel polish? Another charge. Oh nail design? Yeah per finger. Oh stones? Yeah that's separate from design that's charge too. Lmao I probably got charged for washing my hands... Anyways. Not an ideal salon to waste your earned money. Salon may look pretty, with iPads for usage, and refreshments. But I think that's what you're paying for. Could've been a different story if I went to my rescheduled fix with another tech. But I was so pissed off and emotionally distressed. Let me not even bother. I'll have my regular salon work their magic. Which they did.Btw because I didn't show up. $20, charged.BYE*drops mic Read Less
Bri Fazio
2 Nov 2017
REPORT
AMAZING!!! Worth the trip to NJ to get your nails done. Mani & pedi for $30- can't beat that. Not only is the decor super appealing but the staff is very friendly. Marta is incredible! Love the French... Read More
AMAZING!!! Worth the trip to NJ to get your nails done. Mani & pedi for $30- can't beat that. Not only is the decor super appealing but the staff is very friendly. Marta is incredible! Love the French bulldog mascot. Favorite nail salon of all time! :) Read Less
Jean Arevalo
10 Oct 2017
REPORT
Great service. Pricey but well worth it. It was mu first time there and they were all very patient in showing me the colors and styles so I would be please with the outcome.
Dulce Armengolt
26 Aug 2017
REPORT
Finally a place that knows how a girl wants to get beautiful every day gets to be treated "awsome" !!! ,My first visit and I loved it ,I just walk in to get 3d eyelashes no appointment and everyone ... Read More
Finally a place that knows how a girl wants to get beautiful every day gets to be treated "awsome" !!! ,My first visit and I loved it ,I just walk in to get 3d eyelashes no appointment and everyone there was son professional in every way ,been living around the area and have not found a great place like this ,I will definitely come back again !! Read Less
Jessica C.
25 Aug 2017
REPORT
Finally decided to go here and I'm so mad I wasted my time. I made an appointment for 2:30 and was told if I was 15 min late I'd be charged. I showed up 15 min early and waited 30 min and still was t ... Read More
Finally decided to go here and I'm so mad I wasted my time. I made an appointment for 2:30 and was told if I was 15 min late I'd be charged. I showed up 15 min early and waited 30 min and still was t seen. No one told me there would be a wait or apologized. When I asked if I would get a free service or nail design I was told no. That's horrible customer service especially when people arrive early and patiently wait for their appointment time. I should have listened to my gut and not wasted my time. Read Less
George M.
24 Aug 2017
REPORT
My girlfriend loved it. Paula is the best. Helping her pick things out definitely coming her again!
Leslie I.
22 Aug 2017
REPORT
RoseNail salon makes me feel at home. The atmosphere is amazing, The staff treats you like your family. The experience when I go there is worth every dollar. Very relaxing!!!
Mel T Mahmoud
20 Aug 2017
REPORT
This place is AMAZING! First the receptionist Angie is a doll. Andrea with her gel mani/pedi was always very sweet and prompt in taking me once i got there. Linda took care of my nieces nails and she ... Read More
This place is AMAZING! First the receptionist Angie is a doll. Andrea with her gel mani/pedi was always very sweet and prompt in taking me once i got there. Linda took care of my nieces nails and she loved hers, very quick and quality work. I decided to get my first full set in at least 5 years, and luckily for me Paula's work has me still staring at them from how beautiful they look. She was pleasant, paid attention to detail, and the quality of the work is way more than 5 stars. She was super busy when i was there, but that did not deter her from doing an amazing job. That takes true professionalism! This is definitely the place to go to get quality and great customer service. Read Less
Melanie G.
18 Aug 2017
REPORT
Let me start by saying... WOW!!!! I am speechless and just in shock of the amount of talent these wonderful ladies have!!! Rachel did my nails and she is the best of the best!! I am in love with this ... Read More
Let me start by saying... WOW!!!! I am speechless and just in shock of the amount of talent these wonderful ladies have!!! Rachel did my nails and she is the best of the best!! I am in love with this place. They play very very close attention to detail. They make sure you are 200% satisfied and happy with your nails. Although it is out of my way- I DO NOT mind the drive at all! I am so happy with my nails- I can't stop starring at them! Rachel is so professional and has a beautiful personality. From the moment you walk in to the moment you're out the door- everyone treats you so amazing. They truly care for their clients. If you're looking to get your nails done- Rose Nails Lounge is the place you want to go to. The entire salon is GORGEOUS! Everything was an amazing experience! Thank you Rachel for FINALLY making my nail dream come true!! Read Less
Natasha V.
17 Aug 2017
REPORT
I absolutely love this establishment!! I've been there three times and you honestly do get what you pay for. The service is amazing, hospitality exceeds my expectations, let's not forget to mention th... Read More
I absolutely love this establishment!! I've been there three times and you honestly do get what you pay for. The service is amazing, hospitality exceeds my expectations, let's not forget to mention the decor, the quality of tools, the staff. Everything is wonderful. From the moment you schedule, to getting your services, to payment, everything is extremely clear to you. The staff is amazing, everyone is happy to be working there and go above and beyond to meet your needs. I've gotten full sets by both Linda and Paola, both are extremely professional and amazing. I've also done pedicures there and they use new tools every single time. The hygiene this place has is beyond belief. I see the organization that the owners have and it reflects on their employees and their business. They have gained a life long client. Thank you ladies!!!!! Read Less
Shelly R.
15 Aug 2017
REPORT
So, let's start with...I'm a regular at Rose Nails Lounge! I have been very fortunate to have had my first mani w Andrea. She does a beautiful job on my nails and has crazy skills. I'm that person tha... Read More
So, let's start with...I'm a regular at Rose Nails Lounge! I have been very fortunate to have had my first mani w Andrea. She does a beautiful job on my nails and has crazy skills. I'm that person that always asks for crazy gel designs. She always hooks me up! I was turned off by Bergenline traffic and parking but now schedule my appts around that and it's so much easier! There Is parking in the back. I love the ambience, it's when I can get away from my family and just hang with the girls and listen to music and watch music videos. All of the girls are friendly and very "homegirl" type. I've been going since I was pregnant and all of the ladies there now ask about my little one and Angie always greets me w a hug. The first time I called for an appt...I told her I found them on IG. She asked if I have ever been and I said no...she says..."oh, you're gonna love it! I can't wait til you come" She was right! The prices are really great too! $30 for a gel manicure is unheard of for a really good one. I've paid $50 at other places and got some janky service!! I live in Fort Lee and will make the trip there. Read Less
Arianna H.
14 Aug 2017
REPORT
Rose Nails Lounge provided a much needed upgrade to the nail salon culture within the area. All of the nail techs are highly skilled and can make any design possible. The salon itself is also always i... Read More
Rose Nails Lounge provided a much needed upgrade to the nail salon culture within the area. All of the nail techs are highly skilled and can make any design possible. The salon itself is also always impeccably clean and relaxing. I have never had a negative experience here and always look forward to returning. Getting my nails done has by far become the highlight of my days when I am at Rose Nails Lounge. Read Less
Sandra Camacho
10 Aug 2017
REPORT
I have been going to Rose Nails for years now. I moved last year about an hour away, tried several places near me and didn't like any of them. I would travel an hour just to get my nails done at Rose ... Read More
I have been going to Rose Nails for years now. I moved last year about an hour away, tried several places near me and didn't like any of them. I would travel an hour just to get my nails done at Rose Nails. I love how knowledgeable they all are. Everyone is always complimenting me on my nails. I've gotten them done with every tech there and I have no complaints about anyone. They are all very friendly and always try their best to keep their customers happy. I LOVE Rose Nails!! Read Less
Alexis A.
6 Aug 2017
REPORT
I haven't had acrylic nails in over a year and was itching to get them done again. It's not easy to find a quality salon so I was glad when my hair stylist recommended Rose Nail Lounge to me. I called... Read More
I haven't had acrylic nails in over a year and was itching to get them done again. It's not easy to find a quality salon so I was glad when my hair stylist recommended Rose Nail Lounge to me. I called the day of to make an appointment for a full set and I am so happy I did!First off, the salon is spotless and gorgeous. The environment is so inviting and the receptionist was very sweet. I had an appointment with Rachel and had to wait about 15 minutes before being seen. Once Rachel was ready to service me, she apologized for the wait and offered me some coffee and water. I really appreciated how courteous she was. I really enjoyed our conversation while she did my nails and I loved that she showed me different color options for my ombré French set. She is super detail oriented and took her time filing my nails and making sure my cuticles looked perfect. She was very attentive throughout the entire process, making sure that I wasn't uncomfortable when she was drilling and filing my nails, and making sure I was satisfied with how my nails turned out. You can tell that she is super passionate about what she does and it's so nice to see! No, the service wasn't cheap, but it was totally worth the experience and they are using quality products. I will definitely return when I need a fill. I've found my new nail salon! Thank you Rose Nail Lounge! Read Less
Ashley V.
31 Jul 2017
REPORT
This nail salon is glitzy and glamorous, and the staff is very attentive. I was very happy with the hours (they are open the latest in the area) and I had a gel manicure done by Marta. Marta paid clos... Read More
This nail salon is glitzy and glamorous, and the staff is very attentive. I was very happy with the hours (they are open the latest in the area) and I had a gel manicure done by Marta. Marta paid close attention to all the details, she was friendly, and she was experienced. I would highly recommend you give this place a shot! By far the best nail salon in the area. I will no longer be going to my old nail salon, after he wonderful experience I had here. However, they charge (a small charge, $5) for gel polish removal which makes sense if you're not getting a gel manicure, but typically when you are, salons don't charge. Although this was a small fee, I still thought it was a little odd. All in all, I got my money's worth, and I left the salon a very happy customer. Read Less
Jennifer Gloria Cordova
23 Jul 2017
REPORT
Rose Nails Lounge has one of the best customer service I've ever experienced. Every time I go i don't ever want to leave. This place is absolutely beautiful ! The owner's did an amazing job! I wish th... Read More
Rose Nails Lounge has one of the best customer service I've ever experienced. Every time I go i don't ever want to leave. This place is absolutely beautiful ! The owner's did an amazing job! I wish this company lots of success! I already recommended 2 friend's of mine and they absolutely love it! I'll keep referring more !! Thank you for the great experience! Read Less
Asya K.
12 Jul 2017
REPORT
I was very excited to try this salon that Mayors fiancé raved about during work yesterday. However, when I got there they told me that they wouldn't work on my nails since I have gotten gel put on at ... Read More
I was very excited to try this salon that Mayors fiancé raved about during work yesterday. However, when I got there they told me that they wouldn't work on my nails since I have gotten gel put on at around salon. My nails are long and my own I maintain them by placing a gel coat over them but they turned my business down. I guess it would be the same for eyelashes too. Very disappointed in the service or lack of service I should say from this salon. I have heard nothing but great things and highly disappointed. Well they lost a customer... Read Less
Sierra-katherine B.
11 Jul 2017
REPORT
I LOVE this nail salon! I found them on IG and decided to try them a month ago. I got a full set, pedicure, then came back for a refill about 2 weeks ago, and I just left after having the acrylic remo... Read More
I LOVE this nail salon! I found them on IG and decided to try them a month ago. I got a full set, pedicure, then came back for a refill about 2 weeks ago, and I just left after having the acrylic removed and a gel manicure! Each time the staff were warm and kind and patient with me! The salon is beautiful and clean and everyone is very skilled! I went to three different women and each time left satisfied! They are great at intricate designs as well as simple and clean nails! I love it here and can't wait for my next appointment . Read Less
Elena D.
28 Jun 2017
REPORT
Really wanted to love this place. It's beautiful. Receptionist is very friendly. Walked in at 10 and the earliest appointment was 2 (which was fine). Showed up at 155 and was told to pick a color. The... Read More
Really wanted to love this place. It's beautiful. Receptionist is very friendly. Walked in at 10 and the earliest appointment was 2 (which was fine). Showed up at 155 and was told to pick a color. The woman that was going to do my nails said she we be back in ten minutes for a quick lunch which I agreed to. I found it super annoying that they have this seemingly rigid schedule of appointments yet they don't have lunch time for their employees. Nonetheless, I sat in my chair and told myself "you got here early but your appointment is at two. Give her 10 minutes". I did that and a little more. At 2:16 I got a little fed up and just dried my feet and notified the receptionist I was leaving. Normally I let things like this go in hood spots (because what can you expect) but this seemed like a nice place with structure and courtesy. Kind of a let down.  I think this can be fixed by setting nice lunch times for the ladies between appt, not during. Made me feel like they saw a nice girl and took advantage.Disclaimer: I didn't have any services done, so idk about their work. This is only about their scheduling. Read Less
Jennifer G.
27 Jun 2017
REPORT
Best nail salon in Jersey!!! I've been coming here since December 2016 & Rachel is my nail tech, she's excellent, professional, efficient, helpful & oh so so wonderful!!! Rachel nails it every time & ... Read More
Best nail salon in Jersey!!! I've been coming here since December 2016 & Rachel is my nail tech, she's excellent, professional, efficient, helpful & oh so so wonderful!!! Rachel nails it every time & I love how she does my cuticles when she finishes. The Owners are super nice & sweet!!! Angie greets me with her beautiful smile & is very kind & does an excellent job, especially with scheduling my appointments!!! The Salon uses the best quality products & lots & lots of different nail product types/selections!!! I love Rose Nails Lounge!!! Thank you Paula, Rachel & Staff!!! Read Less
Au Lait U.
17 Mar 2017
REPORT
I really enjoyed my first visit to Rose Nails Lounge. My technician Tiffany was very informative and genuinely patient with me. It took me forever to pick out what I wanted & she explained everything ... Read More
I really enjoyed my first visit to Rose Nails Lounge. My technician Tiffany was very informative and genuinely patient with me. It took me forever to pick out what I wanted & she explained everything very clearly.I am really looking forward to having future services at Rose Nails Lounge. Read Less
Yai V.
21 Jan 2017
REPORT
Service is Extremely slow. I walked in on a Saturday afternoon at 2:24pm and asked how long it would be to get a Gel Manicure - the receptionist said 30 mins but you'd need to wait 10 mins for someone... Read More
Service is Extremely slow. I walked in on a Saturday afternoon at 2:24pm and asked how long it would be to get a Gel Manicure - the receptionist said 30 mins but you'd need to wait 10 mins for someone to attend you. Ok great, sounds normal. I told her I had gel on currently and I needed to remove/soak - so ideally, I can soak/remove while I wait. I waited for someone to come get me and its now 2:40pm. There was nobody waiting ahead of me. Just 8 manicurists working on 7 girls. One woman had 2 manicurists working on her at the same time...?The manicurist proceeded to sit me in the chair to wrap my gells off - I sat there for an HOUR - Its now 3:53pm (!!!!!) and the manicurist is now ready for me. She was attending someone else. Now that she's working on me, she proceeds to file my nails without even asking me if I wanted to file or cut my nails. (Manicurists always ask this ...its customary) She filed all of my nails down to almost nothing - I noticed after the 3rd nail so then it was too late to undo this. The worse part was that she filed all of my nails on a slant, crooked and the edges were sharp. I honestly thought she was kidding when she started to paint my nails - I immediately stopped her and asked her to please round off my edges and make my nails even and straight. It took her about 2 rounds to do so because they were still crooked and sharp on the edges. I get my nails done in NYC every month and have NEVER experienced such backwards work in a salon. I've never had to ask a nail tech or manicurist to straighten my nails or make sure the edges aren't sharp - its honestly the first time I have ever asked someone to please correct filing. The manicurist was a nice girl and she did so without complaining - I appreciated her patience as well.From start to finish, my "regular gel manicure" took 2 HOURS AND TEN MINUTES. The actual painting and filing was about 22 minutes - the rest was waiting. and waiting...and waiting....and waiting... and more waiting... The location is beautiful - brand new salon with state of the art chairs and technology, but if you're in a hurry or looking to be in and out in a normal 30 mins, I certainly do not suggest you try this place. Also, as I sat there, I noticed that they specialize in acrylic nail design - powders and swarovski crystals galore - looks amazing, but not once was I asked if I was interested in hearing about the designs, crystals and technique. I probably would have opted to get some beautiful colors, design and crystals if they had offered. I am in marketing so this is important to me. Read Less
Esmeralda C.
6 Jan 2017
REPORT
Stumbled upon this new nail salon lounge on the day of their opening, and I was surprised to see they had availability due to their high clientele list and was pleasant to be attended to, promptly.  I... Read More
Stumbled upon this new nail salon lounge on the day of their opening, and I was surprised to see they had availability due to their high clientele list and was pleasant to be attended to, promptly.  I was impressed with their techy feel as I have never seen charging ports in the pedicure chair or an ipad attached to it, additionally they have phone/tablet chargers by each nail station which is a great convenience.  Went back on a whim a month later, was lucky enough to have an opening just under an hour for a mani/pedi session, which was just as great experience as the first time.I love the ginormous mirror with the quote "mirror mirror on the wall" and the seating area shaped like a picture frame with a picture of Marilyn Monroe blowing a bubble gum.  Overall the experience and space is up to my liking and i'll definitely go back again sometime soon. Read Less
Belkis Rubio-Carralero
29 Dec 2016
REPORT
What can't I say about this place ! From the moment you walk in the door you feel welcomed. This is my second time with Lary and she is just amazing ! You get exactly what you ask for with no if, and ... Read More
What can't I say about this place ! From the moment you walk in the door you feel welcomed. This is my second time with Lary and she is just amazing ! You get exactly what you ask for with no if, and or buts! Got may nails done exactly how I wanted showed her like 3 different pictures because I wanted this shape, this color and this design and it's what she delivered ! She is just a sweetheart! Can't wait to come back ! And Andrea all smiles ! I have always been very picky with my pedicure and she was great toke her time and kept asking if everything was good . Love love this place ! Read Less
m1ch3ll3
18 Nov 2009
REPORT
I used to go to Rose nails when i was in high school, and they were good then but what did i know? Since then I've gone to several other places. I have a regular guy i go to, but a couple weeks ago i ... Read More
I used to go to Rose nails when i was in high school, and they were good then but what did i know? Since then I've gone to several other places. I have a regular guy i go to, but a couple weeks ago i needed emergency repair of a badly broken and painful nail. My guy was completely booked for the next few days (even for me) !?! So i remembered Rose...i called and got an appointment with Kim for the same day! She was phenomenal!!! When I walked in I was in soooo much pain, she was so gentle and, honestly, my nails have never looked better!! And I thought MY guy was good! Read Less
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