I moved from DC a few months ago and was looking for a new nail place to go to for my weekly manicures. I happened to drive past this place, it looked newer and nice so I went in. I was a little throw... Read More
I moved from DC a few months ago and was looking for a new nail place to go to for my weekly manicures. I happened to drive past this place, it looked newer and nice so I went in. I was a little thrown off because it wasn't very crowded and it was so quiet inside- one girl was getting a pedicure and another waiting. From what I could see, it was two technicians who never even bothered to look up to see what I needed. I had to approach one and ask for help. Strike 1. Then the owner came out from the back, this Asian woman. She was trying to be funny with her customer and was making these rather weird noises. Unprofessional much? Strike 2. This woman barely greeted me and said "pick your color." I waited about 15 minutes (without an appt) then one of the technicians did my nails. She was really good and I liked her work, tipped her well, and told her I'd be a regular for her. The following week, I figured I'd call in advance to make an appt so I could just go right from work and be home within a reasonable amount of time. So, I called and made an appt. The owner answered, I requested an appt with the girl, by name and she said "okay, come in 30 minutes." I get there, walk in and again no one speaks to me. The owner comes out and I told her I had just called and she acknowledged. In the meantime, I eyeballed the technican who I made an appointment with and she had someone with her at her table and appeared to have just started taking this woman's nail polish off. I thought, okay I'll wait 5 minutes or so and I'm sure she'll be taking me. Nope. Β 5, 10, 15, 20 minutes and nothing. Not to mention the owner is sitting right near me working on another lady's nails and doesn't bother to say a word to me. So I get up and go over to ask politely. As I am talking to her, she doesn't even have the nerve to look at me but keeps working at her customer's cuticle beds. Strike 3. Β She never even acknowledged that I was standing in front of her speaking! I actually had to say, "um, hello, excuse me? Do you hear me?" she continued to ignore. Then she says, "well this is my salon and we don't take appointments." WTF?!?!?! Β Couldn't she have told me that on the phone when I called to MAKE the appointment? Or how about when I walked in and said "I called for an appointment." Then I got angry and let the bitch have it. And I KNOW she speaks English because I heard her speaking before! I was freaking livid and I stormed out of there telling her I cannot believe she runs her business this way and I would tell all my friends. Good luck to her, the way she's going she'll be bankrupt before she can blink an eye. 0 stars for that place aside from the poor technician who should apply to another salon and make more $! Read Less