really enjoyed my pedicure! My mom, sister and I went in to treat ourselves. We did the luxury pedicure for $40. The ladies were nice, and the space was clean. Then came the hidden "charges". My mom w... Read More
really enjoyed my pedicure! My mom, sister and I went in to treat ourselves. We did the luxury pedicure for $40. The ladies were nice, and the space was clean. Then came the hidden "charges". My mom wanted gel polish-she knew she would be charged more for that. BUT-her pedicure went up to $65. Without telling her, the "removal" of the previous gel polish, plus the addition of the "new" gel polish, plus an additional $5 pulled out of their asses. My sister was charged an addit...ional $5 for who knows what. Then-during my pedicure-apparently the owner, who's name is "Happy", supposedly told me that I have heavy calluses. I said ok. Apparently saying "ok" gives her the right to use a "gel callus" remover on my feet and charge me $10 extra for it. So-when i told her I didn't consent to this, and that the "customer is always right", she said, "Except in this case, where you're wrong". So, based on that, I tipped her on the $40 instead of the additional $10. She was absolutely rude. I'm sick of these nail salons up-charging guests. You need to be clear and up front, and just saying, "It's on the menu", doesn't make it right-we can't know by saying "You have heavy calluses", that that means you're going to charge us $10 more. I wish I could say I'd be back. The way it stands now, I feel positively screwed. See More Read Less