I went here because of the 4+ star rating and reviews on facebook. I was a walk in on a Sunday morning, they got me in right away for a basic pedicure and gel manicure. My pedicure was nice, no issues... Read More
I went here because of the 4+ star rating and reviews on facebook. I was a walk in on a Sunday morning, they got me in right away for a basic pedicure and gel manicure. My pedicure was nice, no issues there. The gel manicure was next, I got shuffled around to another person, not a big deal. However, they moved me chairs, twice as I waited awkwardly for about 5-10 minutes for it to start. Once she sat down, the first thing she did was try and talk me into the dip powder, repea...tedly. I heard all of the staff asking women to switch from gel to dip. Whatever, its $10 more and you cant do fills in-between (aka more money for them in the long run). Since she was so damn persistent and I just wanted my nails done for vacation, I said okay and got the dip instead. I have had many dip and gel nails done before and this was by far the worst service ever. She cut my skin with the file repeatedly and only used the super big/abrasive file, and never even touched my cuticles (which now I should be thankful for). At one point she got up and started doing someone else's nails halfway through mine! I looked around at the other customers who were also starting at me in confusion... at this point I just wanted to get out of there. She came back after about 5 minutes and rushed through the rest of my service. At one point she put alcohol on my fingers to get rid of the extra dip and they all burned.. I knew I had been cut multiple times. To top things off, their credit machine was out of order! I asked why they didn't tell me this before my appointment? no answer. Other customers were also upset by this news - they were writing card numbers on paper to charge later... not good. Thankfully I always carry an emergency blank check with me. In the end I had extra dip and gel under my nails that I had to file myself, cuts on my fingers, and terrible service. I asked another woman who sat near me on the way out if this is how it always is... she said no, and that she felt bad for me as she watched the whole thing from her seat. I paid my $80 and just prayed I didn't get an infection to top things off. Save yourself the trouble, go to Serenity Nails down the street. Mehr anzeigen Read Less