Terrible customer service!!! The "owner" is beyond rude. If I could rate this place zero stars I would but I have to select 1 star to warn potential future clients to stay away from this place! I only went because I liked 1 nail technician but she only works there on an ad-hoc basis. The "owner" needs to fix her attitude or she'll experience "what goes around comes around" first hand Read Less

The lovely ladies took such great care of my little girl on her 7th birthday pamper treat! Very aware of age appropriateness and so professional but friendly. Felt relaxed as new my little girl was in great hands! Looking forward to returning soon! Thanks so much. ☺ Read Less

The wonderful ladies at Refresh Beauty Therapy were amazing with all our wedding day preparations. Their fantastic services helped make my bridesmaids and I look beautiful on my special day. They are so friendly, kind and have the best nails! :) Read Less

I had a lovely massage & facial, while on holiday in Papamoa! The massage was the best I've ever had & the products used during the facial were amazing. I left feeling so relaxed. Highly recommend, I'll be back next summer! Read Less

Worst nail salon I have ever been to !! On Thursday September 3rd, myself, two sisters and mom had an appointment at 430 pm. My sister made the appointment over a month prior. This was the day before my one sisters wedding.  When we arrived at (4:15 pm) the salon was busy. The women who greeted us at the door, told us to pick the color we wanted. After we chose our colors we sat for about 15 minutes waiting. The women who greeted us, told my mom and two sisters to sit in the pedicure chairs, and me to sit to have my nails done. We all sat for another 15 minutes, waiting. I text my sister if I should call another nail salon and see how long the wait was. We were at this nail salon because my mom had purchased a gift certificate for my sister the bride. Once the people who work at the salon saw me mouth to my my mom that we may leave, they started running the water for the pedicures. So our appointment was for 4:30 pm, and the water started to run at 5:10pm. My one sister and I got gel manicure's, and wanted to have rhinestones/crystals on one nail on each hand. (I called before to ask if they would be able to do this type of gel manicure with clear rhinestones and crystals, and the women on the phone reassured me they could and had a selection for us to choose from) When it came time for the manicurist to add the rhinestones/crystals, she pulled out small rhinestones, and had about 6 or 7 clear ones. My sister and I considered going to Pinky nail salon on jay street where my sister and I usually go, because they do amazing nail art like this. (And only charge $5 a nail)  The manicurist showed us that she had a ton of gold rhinestones and it would look great. We decided to go with the gold rhinestones. They didn't come out great, and the manicurist had a very difficult time. I finished before my sister. So I went over to see her nails, which looked a little better then mine. I was watching her manicurist put cuticle oil on her nails, cut her cuticles and get a hand massage with lotion. I did not get any of that treatment with my manicure. I mentioned that to my sister, and when the manicurist was done with my sisters manicure she gave me a hand massage with lotion, and said something to the women who did my nails and she just walked away. When it came time to pay, the women told me that my manicure was $50, for the gel manicure and the two gold rhinestone nails. An extra $20 for that service. My sister mentioned that right up the road they did nails with rhinestones, crystals, pearls and metal balls for $5 a nail. The women said it was because it took so much time and how many rhinestones she used. I paid the women. So when my sister went to pay, her exact manicure was $45. When my sister questioned the difference in price, the women responded by saying my nails were bigger and more rhinestones were used !!???!! I wish I could include a picture.  My nails are slightly bigger then my sisters, and only 3 more rhinestones were used on one nail and 2 on my other nail. I would never recommend this place to anyone. My sister who had a $100 pedicure gift certificate to this place, as a gift from my mom for her wedding, the pedicure looked quite painful, her body language and facial expressions let us know. This pedicure gift certificate was $100 including tip. When she went to pay, they told her that because she chose lavender as a scent, it was an extra $20. The green tea was part of the $100 pedicure. My mom felt mortified and paid the extra $20. While I was waiting for my mom and sister to finish, my other sister was talking to someone she knew in the pedicure chair, and the women was telling us how upset she was that her and her daughter were waiting half an hour for a pedicure that they had an appointment for. My sister told her how we waited too. The manicurist asked the women what she could do to make the women happy. Lesson learned about trying a new nail place. The customer service was horrible. No apologies for us waiting over half an hour for a service we scheduled an appointment for, just an attitude and gel manicures half done. The Pinky Nail Salon on Jay Street is amazing. The manicurist's are so sweet, the manicures and pedicures are amazing ! The ventilation system they have is very unique, it doesn't smell like a nail salon. Which is great for people who have sensitivity to certain smells. They also do amazing nail art, you can show them something you want on your phone and they do an amazing job, and reasonably priced. Read Less

Wow!! had such a great experience at this nail place. so clean!! finally thank God!! :) people are extremely nice. I've been looking for a place that does a good job on cleaning cuticles and a clean pedicure place. tried everywhere in my own town, didn't find any. Tenafly is a little out of the way for me but I will continue to go there. convenient parking and we'll priced. pedi 25 mani 10. one tip for the salon, maybe do a promo a few days a week? like 30$ for Mani pedi. Read Less

Walk in first time for a pedicure.  Was impressed at first with all the steps they take for a basic pedicure.  However I noticed the woman doing my nails had really long painted nails herself. Thought to myself, being a nail technician is hard physical work and isn't it impractical to have such long nails like how can you maneuver around? Well lo and behold she gave me a cut and I was bleeding for 10 minutes.  I refused to continue and walked out because to me who has never gotten a cut like this, it is a bad sign.  Never going back. Read Less

Thank you so much for the amazing spray tan and gel nail polish for my wedding for my self and 2 of my bridesmaids !! I will be highly recommending you to all of my friends :) my spray tan was perfect on the day :) Read Less