Today was my first time there and I had a great experience. Jenny the lady at the register was amazing saying hi and helping me look for a polish. The person that did my nails was Lee and he did a fantastic job. I asked him for something and he did it. It wasn’t busy, I’m guessing bc I went during my lunch break. There were a few customers getting serviced, who were having a good time talking with the techs. I felt welcomed and comfortable. My nails didn’t come out exactly as the picture I showed but they came out just as beautiful. I loved my experience. I’ve never felt comfortable at a nail salon before this. I will definitely be back in 2 weeks and I do recommend this place to everyone!!! Read Less

Omg why did I not read reviews before I went here. I just moved out here and I used the same nail salon for 9 years. I need my nails cut down and a full so bad have no been able to get to my salon for weeks now.  I want to cry my nails are soooooo bad. They cut some of them so dam short.  They are now all different sizes and shapes.  I'm so upset I'm so pissed off.  Never ever go her they can't do nails.  Never in my life this is so bad. Read Less

I usually go to the same girl when I come here and she's great. However, last week I needed a pedicure at the last minute so I went with someone else. In between her phone ringing (3 times), she was talking up a storm to other customers and employees. I asked her to keep the shape of my nails square, I left with round nails that were way too short and dry cuticles. I needed a gel manicure today and my normal girl wasn't working. I made the mistake of going with the same girl from my pedicure. Every one of my nails has a different shape and length. She didn't use cuticle oil or anything to cut my cuticles, so they are dry as can be. While painting my nails, she turned around and spit something onto the floor. She rushed through the process and skipped a lot of the details that my normal girl would go through. Terrible experience with her. Won't be going back. Read Less

The quality of this nail salon has gone down over the ten years I've lived in the area, and it shows in the number of customers you see when you visit. I went in today to get a simple gel acrylic full set and a pedicure. My lady got a huge glob of paint on my big toe, which she luckily was able to fix. But the nightmare came with my manicure. My cuticles are so crusty and dry and she got paint on them. Loose skin all over. Polish on the skin of my fingers and hands. The shape of the acrylics are also very uneven. She gave me a square shape originally, so I asked for coffin after she put the acrylic on two fingernails and she charged me an additional $5. I wouldn't have minded paying if the job wasn't so bad overall. I've stopped having good experiences here years ago. One time they waxed my brows so thin they were almost gone. Another time, they literally waxed half of my right brow off and it NEVER grew back normally. They DO NOT care about their customers. They just want you in and out so they can take their money and go back to watching HGTV and taking naps in the chairs. Take your money to the new Rio's nail salon down the street. Better service and worth the money. NEVER coming here again. Read Less

After tonight I will no longer give them my business. I got a coffin shape nail and the girl couldn't get them right at all. They were all going to the left and she said it was fine. I had to keep saying that they weren't right so someone came to fix them. Lastly when she was polishing them I had to show her how far to bring the polish down. To top it all off they even charged me $5 for the shape she couldn't even do. No longer will I go back there. Left a bad taste in my mouth. Read Less

A year ago this place would have gotten 5 stars, easy. This place has gone down so much. It just goes to show that just because a place is renovated and new high tech options are added, it doesn't necessarily mean that the complete service improves. Long waits, half of the techs can't provide full service and as a result you are left waiting for half of your service. I know it is normal for nail techs to talk while providing services and along with that comes a running joke about how they are talking about clients but these ladies take it to the next level. They speak in their native language while looking at clients and snickering. I went in a week ago to have an acrylic replaced (because unlike many other places, my refills never last me two weeks after coming here) and the woman didn't use the UV gel after I had told her many times I had UV gel. I ended up paying $3, and leaving the salon with one nail that was CLEARLY different from the others. I would have gone elsewhere but I had an interview and was in a bind. The young girl I've had the last two times is terrible, I feel like she should be a student in nail tech school. There are two women there that have been there since I've been a customer but I rarely get them because everyone is aware they are the only ladies who are equipped to handle all aspects of their jobs. Let me also state that the new owners are pleasant, the women who work at the front desk are attentive and very sweet. It is a shame that they have such rude and inadequate woman working for them.Moral to the rant: I'd take my business elsewhere. Their prices have gone up since they've been under new management so they don't even have low prices going for them anymore. Read Less

I wish I could give negative stars because this place is horrible. I was told to come here because they do a great job... Well, I didn't get that far. As I got through half of the door I was asked " what do you need "? I paused for a second and thought, nothing now. I fully walked in and notice the girl who was talking to me behind the register had pj bottoms and a prom shirt on who looked like she just rolled out of bed. Needless to say I walked out. I'll go somewhere else, keep giving people that attitude and you'll have no customers. I do not recommend this nail salon, but who I do recommend is Tulip Nails, Tiffany does an awesome job, but was not in tonight which is why I was trying somewhere closer. Thanks for nothing! Read Less

This place was super busy when we came in and moved very slow. The girl at the front is beyond rude and plays on her phone the entire time, doesn't know what customer service is. My sister and younger cousin, sat in the pedicure chair for an hour. None of our nails look good, there is nail polish all over my cuticles and I have longer nails. She didn't reshape them, before putting polish on and didn't have me wash my hands after using the drill.. Just went straight to polish... So drill particles could go right into the mix. They took a long time to get to us then sped through the process. This poor woman beside me has been waiting an hour, because they kept saying 10 minutes, 10 minutes. My sisters nails and toes have more polish on them than her nails. The nail polish I picked was leaking and I asked for a paper towel and she offered me clorox wipes.. CLOROX WIPES to use on my skin.... The only reason I gave 2 stars is because they were doing 20% off. Do your research, don't come here, it'll probably be an insane wait and its not worth it.. Oh and the gel on my nails was still sticky and I told my tech and she just wiped them with alcohol... Pretty sure they weren't dry.. Read Less