DISASTER: Made appointments with friends for 3 mani/ pedis. Told us to come in much later to make sure there was no problem. We arrived, and only one person was ready. Other two friends waited for 54 MINUTES and then just walked. Place was disgusting and filthy. Sad. STAY AWAY. Read Less

Don’t pay with your card, these people rip you off & take your money!!!!One day I checked my bank statement and money was taken off by them so I called ask asked why because I haven’t been in there for like a week. They tried to claim it was because 5 months ago when I used my card non of their transactions worked that day then got really rude on the phone, BOGUS! Don’t trust them, never going back. I never heard anything like that in my life. Read Less

This nail salon was my favorite for a while. Unfortunately that is not the case anymore. I used to go there at least once a month for a mani/pedi with my daughter. The last few times I've had the worst manicure I've ever gotten. I figured, since I didn't recognize anyone working there, it was bc they were new. No big deal. They used to carry Essie and OPI exclusively. I just went today for a regular manicure, noticed the basic polishes they now have, picked a regular OPI I would usually get and they changed me an extra $5. No where on their price board did it say there was an extra fee and they didn't say anything when I picked the brand. That's the last straw for me. Save yourself the rushed manicure and hidden fees and go across the street to Pinky's. Read Less

I've always had a great experience here until they gave me nail fungus that has caused me over $800. This was before they started using the replacement plastic bags. I gave this place a second shot and guess what now I have foot fungus! I will never come back to this location! $50 spa pedicure isn't worth the embarrassment and all the money invested on visit to the podiatrist. Read Less

I came here while in vacation for a wedding in the area. The space is absolutely gorgeous and incredibly clean! The pedicures are well done and prices are reasonable The service is truly amazing and the employees go above and beyond to make sure you get a great service. I'd recommend this place to anyone and everyone in the area. Read Less

I went in for a pedicure and gel manicure. Christina did good on my pedicure. She did my manicure as well. One of my nails was breaking while she was painting them. I asked her to cut it, she said after she finish. Before she completely finished my nails she got up and walked away, never said anything to me, and never came back. Another girl came over to finish and had no clue what she was doing. Gel polish always last me never chip. My polish was chipping 3 days later. Nails were really dull. Come to find out they had never put a top clear coat, which caused them all to chip. A few days later when I got the chance to go back in, they wanted to charge me for they're mistake. Worst customer service ever! Read Less

I had a nice pedicure. Then I asked for acrylic pink and white over my own nails....cost $70. I think the price is terrible and the girl who did the mani didn't even spend 20 minutes. Walked away while my nails were under the lights and told me I was done! The place looked dirty as well. Never going back! Read Less

My experiences here have been so hot and cold.  I've come here with my young daughters, and the technicians are so kind and helpful.  I guess that's why I've come back. However, today will be my last trip here.  I came to get a pedicure.  I had already taken off my polish.  Like someone else mentioned, another technician offered a drink to her client.  Mine did not, which is fine because I didn't need anything anyway. However, at some point in the process, a wad of used cotton ball got stuck on my foot. I was a little grossed out because I knew it wasn't mine because she never used a cotton ball on me because I didn't need polish removal.  Then, at the end, while my feet were still in the water in the tub, she took out some filter thing (I guess) and pulling out more wet, soggy remnants of used cotton balls -- and threw them in the tub with my feet.  Needless to say, I was pretty disgusted. There was also polish on my cuticles and toes. Read Less

Susan did an amazing job! I got acrylic coffin nails and she made sure that everything was perfect. She put in lots of time and work just to make sure that the nails we great and that I was happy with them. I've gotten my nails done before many times but this is the first time I asked for someone's name because of how wonderful she was! Definitely will be back for her! Read Less

Worst manicure / pedicure experience I have ever had! They did a horrible job and then got mad at me when I asked to fix it. Also were very rude to me when I was asking to have my niece and I have manicures at the same time and pedicures at the same time. They decided not to give me a pedicure and just polish my nails until I asked why are you not giving me a pedicure and they told me I didn't ask for one! Then when I said it was not a relaxing experience they blamed me for the order of the services as they wanted to start with pedicures and I said I did too and you told me to go get my manicure first!!!! WORST! I will never go back here. There are too many good places in the area to ever return somewhere that the owner is rude to a customer!!! Read Less

Brenda is great! She does a wonderful job with acrylics. Very natural look. It is hard to get an appointment with her because of her busy schedule. She is worth finding time to see though. I haven't found anyone other than her that does a great pedicure though. Very nice inside, lots of color choices. The owner is very welcoming and always makes sure to offer you a beverage. They have a great loyalty program where you get money off your bill after so many visits. Read Less

This nail salon is getting two stars for the decor. It is beautifully decorated and larger than it appears on the exterior. They have wonderful pedicure chairs that gave me an incredible massage during my visit. Other than that... the service was not what I expected.Diva Nails is located in the Tilton Plaza right next to Island Gym and Fitness. I go to Island Gym and have seen many people in and out so I decided to finally give it a whirl with my sister.We were first greeted by the oh-so-not-so pleasant receptionist with her lack of facial expression and monotone voice with a combination of her attitude. We decided to get pedis ($25) and were directed to pick a color as per any salon and then one of the nail technicians guided us to our chairs immediately, no wait for a walk in at that time. The two technicians quickly began what became our half assed pedicures. They mostly spoke and whispered amongst each other about food and didn't ask us a single question. It wasn't until they heard another, actually friendly, technician (Tracy) offer her customers refreshments that they then offered us a beverage... because well, at that point they had no choice but to offer.My technician, whose name I do not know, did a lazy job with the cleaning of my toenails/feet but I will say that she gave a mean foot and leg massage! It wasn't until after she was done that I noticed she filed and clipped my left big toe nail to be rounded and my right big toe nail to be square rounded. After my toes dried, I headed to the front desk where my "favorite" receptionist sat miserably and asked what I had done and who I had. I informed her that I did not know my technician's name and that she had a black bow in her hair with a black shirt on. The receptionist decided to give me her lovely attitude and tell me that all of the technicians have bows on their heads when ... they clearly didn't. My technician was the only one. she then continued with her wonderful tone through the rest of the transaction. However, I didn't take it personally because she was equally unpleasant to each and every customer I saw her interact with. This truly made my first and last impression of this place.Sorry, but I'll stick to the other salons in the area. Read Less

I came in Mother's Day week, without an appointment, and yet got seated right after picking my nail color....it's going to be a Peach Martini summer for my toes. I got a spa pedicure that included a long foot massage ( which was really the only reason I was here). The hot towel wrap was a bonus ( and did not burn my legs...) yes, I'll be back! Read Less

Nice environment and extremely clean.  I had manicure/pedicure services from Susan and her work was the best I have found in the area, maticulous. I will return and would highly recommend their services. Read Less

Beautiful atmosphere and very clean.  Walked in for a pedicure and they took me right away--no appointment is needed! They take their time and don't rush you out the door.  The place is absolutely beautiful and spacious, which is a rarity for nail salons in the area. Super friendly and do great work Read Less

The worst nail salon ever! Customer service was terrible, they treated me like I was no one yet I came in to get full service and spent money while I was there. Places like this need to realize they stay open because of us; CUSTOMERS! The only reason I gave them two stars was because the woman named Tracy who did my pedicure was the very kind and sweet unlike the rest. Def DO NOT recommend for anyone to go there. Read Less

These women are INCREDIBLE! Just had the best pedicure I've ever had in my life. So thorough, so clean, soooo relaxing! I'll definitely be returning again and again!! The massage was out of this world! Read Less

I usually come here every other week. I never had a prior issues but today, my manicurist had such an attitude. She may be new. I've been coming here since they opened and never had issues. I'm quite disappointed. Read Less

I come here for pedicures and manicures.  They're fairly new but I absolutely love it there and they are so nice. The decor is like ceasers palace and there is no gross acetone smell. With pedicures they use the automatic callus remover which I love because it doesn't tickle and leaves my feet smooth.  I just got the candle spa pedicure and it was just lovely and relaxing.  The candle isn't wax but turns into like a lotion/paraffin and I left feeling amazing and relaxed. I come here a lot and they always remember me. Got my nails done a week and a half ago and doesn't even need a fill yet. I'm very impressed every time! Read Less

Very disappointing manicure. Had to tell manicurist four times to make sure all the previous red polish was off my nails and fingers. Came out with red fingers, cuticles nails and an attitude from the manicurist. Will never come back. Read Less

Beautiful & Clean. I go here for not only a beautifully done pedicure but also to relax. The music and massage chairs will have you in a stress-free zone in no time. Staff is very friendly. My new go-to spot amongst so many other places in the area. This one stands out. Read Less