My mom has told me if i dont have anything nice to say, not to say anything at all, but honestly, I never felt so invisible as a paying customer. I got my hair and nails done yesterday. I signed up ... Read More
My mom has told me if i dont have anything nice to say, not to say anything at all, but honestly, I never felt so invisible as a paying customer. I got my hair and nails done yesterday. I signed up through the mind body app for a shampoo, blowdry, and cut. I get there and the lovely lady(Sonia) starts with my hair right away all the while on the phone or talking to someone else. All of those things are done except for the main deal- the haircut without a word being said ...to me. Looks not the best, but I let it slide. Cool, great. NBD. My hair hates holding curls and gets super oily fast, so honestly the style looking horrible probably wasn't this lady's fault. Then, the nail appointment comes about. I wait over half an hour past when my nail appointment was supposed to start and am not even given an apology. I was acknowledged maybe twice(both times very pleasantly) during the whole appointment while who I believe is the owner of this salon(Osmeily) had a conversation with another person getting their nails done, and left multiple times ( I counted at least 5 times) in the middle of doing my nails without even telling me anything (maybe because I am invisible). Overall, the nails do look great, but my thumb and pointer on my right hand are messed up. The highlight for me was the extremely friendly and wonderful girl (Sumaira) at the front desk, and the random puppy that showed up in the middle of my nail appointment. While it's nice to try new things, i will definitely not be returning. Afficher la suite Read Less