I have been a regular customer at this place for a little while, I've taken my daughter a few times who is 3 and we would both usually get our nails and pedi done, sometimes just my nails, my daughter... Read More
I have been a regular customer at this place for a little while, I've taken my daughter a few times who is 3 and we would both usually get our nails and pedi done, sometimes just my nails, my daughter would always get a KIDS mani and pedi. I have always been very impressed, while pricy, I was pleased with the environment and services. I was long overdue for a refill on my nails, decided to take my daughter who is again 3 to get our nails and pedi done. I am LIVID at what occurred today. My daughter got her usual mani and pedi with gel nail polish and I got a refill with nail polish and also got a pedicure with gel nail polish. In the several times I have been there, no combination of services has ever been over $100.00. When I went to pay she tells me the price is $160 for a 3 year olds KIDS manicure and pedicure and my refill and pedicure with gel. I thought she was kidding, I look over at the price chart and noticed she's removed Kid's mani and pedi prices and she says "she removed them cause she thought everyone just remembered the prices" then she has a bunch of different answers, "your daughter got designs too" "maybe you didn't get gel before" "maybe you didn't get pedicure last time" Then she says "you should ask price beforehand and don't get gel, I feel so bad when all the clients get gel cause it's so much" . The technician that did my daughter's nails who was also my technician/owner's daughter, while very nice, asked my 3 YEAR OLD if she wanted designs and asked her how many designs, without discussing with me or asking, the cost or how many. My daughter got a total of 12 designs on her nails, all 10 fingers and 2 toe nails. Even without the designs, the gel nails and pedi which I ALWAYS get and which she always pushes everyone to get has never been that much or even close to it. I will not go there EVER again. I was also not impressed with today's service, while she did a great job on my nails, she rushed through my pedicure to tend to other customers. Time to find a new nail salon Read Less