This place is terrible. I've only been there once, and they left such a bad impression that I will never ever go back. Here is a breakdown of my experience: I walked in with my cousin who had been t... Read More
This place is terrible. I've only been there once, and they left such a bad impression that I will never ever go back. Here is a breakdown of my experience: I walked in with my cousin who had been there once before and a small, chubby Asian woman rushed toward us asking what we were getting done. My cousin was getting a filling and I was getting a gel manicure. She sat us immediately because the place was empty and told us to pick colors. I had wanted a sparkly gold color to match my New Years Eve dress, but they didn't have one in gel colors, so I chose a light, sparkly pink color instead. The chubby woman began doing my nails while talking on her cell phone and at the same time, the woman who had done my cousin's nails the week before did my cousin's nails again. The woman doing my nails used a nail clipper normally used on acrylic nails on my natural, not so long, and brittle nails, which I thought was odd, but let it go since it didn't seem to be doing any damage. Then she proceeded to use the nail filing machine on top of my natural nail which is a complete "no no" for me! I made it clear that I was uncomfortable with that but she continued saying that it would make my manicure last longer. Then she began applying the gel nail polish without prepping my nails at all. I asked her if she needed to push back my cuticle or anything, but she said no. Then I realized it was because she had shaved my entire cuticle off with that filing machine. Before applying the actual gel color, a customer of hers walked in and she quickly got up and attended to them. She began bickering with her coworkers in their language and finally another woman came to finish my nails. She apologized and explained that the other woman had an appointment. She finished my nails and although I wasn't entirely pleased because I didn't get exactly what I had initially intended, the manicure looked fine. I also didn't like that they barely filed my nails and left them really pointy and square, but I left that because I figured it would be a slight change to what I'm used to. My cousin finished soon after. We payed, we tipped them, and we left. An hour later I needed to go back because my thumb nail had already chipped! When I walked in and explained what had happened they all started bickering with one another. When I asked what they were saying they simply smiled and laughed. Then the woman who had finished my nails shaved the edge of my thumb nail and of my middle finger for what reason I do not know. She then applied more gel to the entire nail making the polish darker on only those nails. I had asked her if that would happen and she said no. Then when she finished she told me that they were a little darker, and it was as if I was supposed to be okay with it. Despite the fact that I clearly showed that I was upset, they sent me on my way. Those two nails are now thinner on the ends and darker than the rest of my nails. Other people might not care about their nails too much, but I do. I am a perfectionist, and if I pay to get my nails done, I want them done right! Read Less