Let me start with this: If you want a blowout in Jersey City, this place is perfect. They listen to you, the blowouts come out great and last a long time, they offer you a drink, and they're quick. No... Read More
Let me start with this: If you want a blowout in Jersey City, this place is perfect. They listen to you, the blowouts come out great and last a long time, they offer you a drink, and they're quick. No complaints about the blowout, and I will continue to go here for this service.The reason I knocked off two stars is because of my experience with a keratin treatment there, and my communication with the salon following this experience. I had a few keratin treatments here. They sold me on the process by explaining that there would be no abrupt curly/straight line, that the keratin fades away after about 4 months, and it would grow out rather than have to be cut out (like the permanent Japanese straightening treatments that used to be so popular). I would never have difficult-to-manage roots, they explainedSo I did this for awhile. The person I had been seeing left, and a different stylist did my treatment the last time I went, one year ago, March 2016. Right away I could tell something was different. My hair was much flatter than it has been after other treatments, but I wasn't concerned since it would fade out. Except that it didn't. So as time went on I had curly roots and straight hair, then a curly 3 inches and the rest straight, etc. It was terrible. After about 6 months I called the salon and was told it sometimes takes 6-10 months to fade, but it would fade and I should be patient. After another couple of months I contacted the company that makes the keratin treatment (Inoar). They told me that it should have faded out, and requested I ask Blow-Out exactly which treatment type that used on my hair so they could look into it. When I called Blow-Out, they told me they did not know which they used on me so they couldn't tell me. I was unable to get further assistance from the keratin company without that information. But Blow-Out they assured me again that it WOULD fade, I just needed to be patient. During this time I started slowly cutting away the straight hair at the ends because it was the only way to look less ridiculous. I loved my long hair, but there's just no way I can keep it with half of it straight. I don't look good. I also am spending a lot of money regularly going to a curly hair salon where they are helping me deal with this and look as decent as possible. I haven't feel attractive or confident since before the last summer. It has now been over a year since my last keratin appointment. At my next cut I plan to go very short (chin) just to finally get (most of) the straight out. It will be awhile until it's all gone. I've been patient but it never faded, despite all the promises. I just don't want anyone else to be in my situation. They offer a great price for keratin, but my experience has not been worth the price. They do a WONDERFUL blow out though, and good hair cuts. If you do get keratin, be sure to get the exact type they're using. Read Less