Now I no longer wonder why there is no business at future nails on prospect road in Jackson. While my son was at a birthday party, I ran in there to get a pedicure. Asking how much it would cost she told me $35 -$45 for a spa pedicure. So I just said okay, that's a reasonable cost. During this process there was no massage or anything of the kind it was in cold water with cold stones. I asked to look through their colors of polish and was handed a basket after selecting my color I was told they didn't have that, no problem I picked out another color and they proceeded. At the end of the pedicure they told me my total was $65 when I had asked to talk to the manager know what had happened they cornered me and had spoke in another language a crossed me to another lady as I'm standing there than told me she can take $5 off the total after arguing with me. This lady spent an hour on my pedicure and was unable to get a tip due to outrageous prices. After this as I'm getting up to leave as she's laughing she apologizes and says she doesn't understand she doesn't speak English . If I had known I was getting gel polish and it was $20-30 extra I would not of had it done. I goto high end spas and get much better service for less! Very unsatisfied with my experience there, will not go back there, and do not recommend!!!!!!! Read Less

I got a manicure/ pedicure for July 4th weekend. Can't even explain how bad my manicure came out...Blue nail polish all over the skin surrounding my nail. The sides of my nails were missing polish. When she finished and asked me if it was okay I said no and pointed to all the blue on my skin. She proceeded to tell me blue is a hard color and took a cotton ball with nail polish remover to fix it. Not only did it not come off, she began to take the polish on the actual nail off on the sides. Now there are little fibers in the paint on my nails from the cotton ball, still blue on my skin, and my nails aren't fully polished....the older gentleman looks at them and shrugs in an "oh well" fashion. I would never go back there...even if it was FREE! Unsatisfied and annoyed is an understatement. Read Less

Formerly known as "Cool Nails" and maybe Beautiful Nails as well..  I walked in to get a gel fill on Wednesday, August 6, around 9:30 A.M.  The woman who normally does my nails at the nail salon I typically frequent was booked, and I needed a fill that morning.  I decided to try Future Nails, as it is right up the road from my house, and I knew it was under new ownership, given the name change.  I was immediately greeted by a middle-aged woman who looked angry to see that someone walked in the door.  An older woman was in the pedicure seat, receiving a pedicure, and I was asked to sit down.  Eventually, after a good ten minutes of twiddling my thumbs, a man sat down, and was absolutely nothing but nice.  He seemed a bit flustered to be walking into work to have to immediately assist a client, but seemed ready for the job.  He was quite slow, and I was late for an appointment following, but his cheerful attitude made me not mind so much.  If it were a review on this man's attitude, I'd give him 5 stars, even with the $35.00 charge he surprised me with at the end of my manicure.  However, this business received my low star rating for what happened next.I work with my hands.  I'm in the food industry, and I am consistently performing duties with my hands.  On the Tuesday following my manicure, 3 of my nails had come clean off of my fingers, one taking my nail underneath with it.  I glued said nails down, and planned on returning back to Future Nails to get a repair.I walked back into Future Nails this past Wednesday, August 13th.  When asked what services I required, I told the woman I had gotten my nails done, and needed repairs, as 3 had broken.  The woman then questioned me as to who had done my nails.  Upon telling her the name the man had told me the week prior, I was informed that they do not have an employee by the name that I had given.  I told her that I may have been mistaken, but I did indeed get my manicure done at their salon.  The woman continued to interrogate me as to when I had gotten my nails done, who had been there, etc., and why she did not recognize me if I had been there.  Mind you, this woman was nowhere in the salon at the time of my initial visit.  At this point, I'm ready to make a scene in the salon.I am seated at a table and a man starts to fix my nails.  The process was rushed, and all the while, the woman who had interrogated me is speaking to the man in a language that I do not understand.  The man fixes my nails, and as I am reaching into my wallet to give him a tip, I am informed that the services will cost me an additional $5.00, on top of the $35.00 I had spent the week before, on the same manicure.  I informed the man that I would give him the $5.00 and he could decide whether or not to keep it as a tip, or put it in the register.  Today, August 16th, 2 of the nails the man fixed have broken again.There are multiple nail salons in Jackson, as well as surrounding Howell, Freehold, etc.  I have never been charged for a repair to my nails so soon after a fill.  I have never been interrogated by an employee, doubting my story as to whether or not I received services in their business.  I have never felt so unappreciated as a customer.  I will not be returning to Future Nails, and I encourage any person debating about stopping in to check out the other salons in the area before subjecting themselves to any of the nonsense I encountered. Read Less