I went here last week and had the worst experience! I went in for a pedicure and a gel manicure with tips with two hours to spare before the shop closed. I am aware a gel manicure with tips takes a significant amount of time, so I asked one of the technicians twice if there was enough time. After getting a good pedicure from one employee, I sat down for the manicure from a second employee. This nail technician misunderstood and did not put tips on. I clarified before she started painting my nails. She was very upset that I had no made myself clear and told me there would not be enough time for tips. I kindly asked her to stop since it was not what I wanted. She subsequently charged me for a regular manicure. I asked her to take the charge off since I had not gotten for what I asked originally for, but told her I would still tip her. The manager preceded to tell me that I had not informed anyone about what I wanted and told me that I had to be more clear. I informed her that I had told the original employee twice. The manager proceeded to raise her voice at me and tell me I was wrong. The originally employee came over and told her that I had said I wanted tips. The manger continued to yell at me and the employee for not telling her what I wanted when I first walked in. They took the manicure charge off but with quite the fight. I was blatantly disrespected. They are are expensive and not worth the effort. Read Less

I have been coming here for 6 years and I USED to love this place. It was the nicest place around. It's gone downhill lately though and getting old and outdated, and the last service I got was a terrible quality. The polish was bubbling up before I even left. It was obvious even as the lady was painting my nails, so I don't know why she didn't stop and fix the problem rather than painting all my nails and pretending like there was no problem. Anyhow, I don't know of a better place to go in the area. I've actually been getting my nails done in Princeton at a place I love, Noble Nails. I will only go to Luxi if it's an emergency and I can't get down to Princeton. I wish they would clean up the place and go back to how it used to be. Also they don't have any weekly polishes, like Vinylux, so the selection is limited. I sadly can't recommend anymore. Read Less

I am so disappointed! I just moved here to Williston, and was very excited to go out with my sister who I hadn't seen in 5yrs. We spent A LOT of money, and 3 days later, our acrylic nails feel as though they are going to fall off, and the paint has chipped off of multiple nails. We most definitely won't be going back, and I don't suggest this place to anyone! Read Less

Been die hard luxi customer for about two years (bi-monthly+). I want to love it I really really do. Over the last couple months I've walked out disappointed every time. My new sets lift almost instantly ($110) and my pedicures are midicore at best. None of the (very nice) ladies can give a pedicure. Paint job sloppy and they don't take any dead skin off. Two stars is for the color collection in both regular and gel polishes. Unfortunately I won't be coming back. Read Less

do NOT go here. i dont know if the three stars doesnt sway you away already but it should. they are way overpriced. There are BETTER places in the area try Bloom. this place is terrible and empty for a reason! Super unaccommodating Read Less

I am usually not the one to write a review ever but my recent experience at Luxi Nails and Spa in Highland Park, NJ called for it. I have been going to Luxi Nails consistently for almost two years now because I liked the product and how long my gel manicure last. Unfortunately the last three experiences led me to never return to this Luxi Nails salon  ever again. First of all the owner of the salon has segregated her employees. The Spanish employees are only allowed to do pedicures  while the Koreans employees sit at their tables and do the gel manicure, regular manicures, and acrylic nails. The owner is also Korean and honestly speaking, the Spanish employees are better in their work ethic and the time they take to make sure the customer is happy. The second to last time I went to do my nails, a Korean employee did my gel manicure. She did a horrible job causing my nail polish to bubble just two days after I went to do my nails. This had never happened to me before. Unfortunately I did not have time to go back and do my nails again until three weeks after. When I returned and complained about it, the owner and the employee that did my nails did not say anything, not even a sorry. Today I called to make an appointment for myself and mother to get a pedicure and gel manicure for my mother's birthday. I requested a certain employee to do our pedicure and gel manicures and the owner said that that employee could not do my gel manicure because she was only assigned to do pedicures. I asked her to please allow the employee to do my nails since I had a horrible experience the last time I went to do my nails there. The owner then said if I  didn't like the service then I could go somewhere else and then ended the conversation by saying that she was too busy to talk. I couldn't believe that the owner would treat her customers like this. I would not recommend going to this Luxi Nails!!! They do not care or value their customers. All they care about is $$$$. Please find somewhere else where you will feel valued and feel satisfied with the service you received and deserve!! Read Less

I was sat down and taken care of right away and my nails turned out beautiful. Everybody was very nice. The only reason I didn't give 5 stars was because when she was filing my nails she cut me a few times and wasn't as gentle as I hoped she would be. But I will be going back! Read Less

The quality of Luxi's services has definitely gone down over the years.  It used to be the best nail salon in Highland Park, which justified the slightly higher prices.  I don't really think their service is worth the higher price anymore.  I was going to a place about a block away for my manicures, one day they were packed so I went to Luxi.  I asked for a specific design on my nails, which they did with ease, and it ended up being $55 for a gel manicure without and acrylics or anything. It was fine for the time, and the manicure lasted about two weeks.  I've been back twice since that manicure and my nails have started to chip within days of both of those visits.  I'm not sure if it's the polish they use or their method of applying, but it's pretty annoying for a more expensive gel manicure. I can say that they have an absolutely amazing collection of OPI gel colors.  Definitely more than any of the other salons in HP.  And they are really good at copying any design that you give them! Read Less

This is my go to place for a gel fill and pedicure. I absolutely felt compelled to write a review since I saw a few negative ones. I have been coming here for nearly 8 years and I will never go anywhere else. It's very clean. Not to mention my favorite part is the hot stones whenever I am getting a pedicure. Clearly they are busy because they actually do a good job. If you don't like to wait then I suggest calling ahead and making an appointment. I always walk in, during the spring/summer it's definitely busier and I have had to wait a decent amount which I don't mind since I never made an appointment and will wait for good quality. I really do believe in getting what you pay for so I do believe that it is more expensive than other salons but not by much and in my opinion definitely worth it. I have had gel tips last a month before getting a fill and only because they grew out. Some people that come in are rude and expect to get things for free I've noticed. I have always been told of extra charges for French, gel removal, etc. prior to it being done and have heard it being explained to other customers every time I am in there. So if you want a great nail salon this is it. Read Less

The women who run this place are terrible at customer service. I have been going there for 7+ years, and recently i went in to get a gel fill on my nails, it's always been $45. They decided to charge me $55 this time insisting it's been $55 the entire time. I pulled up the wells fargo statements to show them it's been $45 and they disputed it saying someone charged me the wrong price...they claimed it was $10 more because of the "shape" mind you, my shape is completely normal and nothing crazy AT ALL. not pointy or anything. I paid, and left, and I plan on never going back after being loyal to them for this long. If they treated people better they would stay. I know multiple people whose business will be taken elsewhere due to their lack of customer service. Read Less

The women who run this place are terrible at customer service. I have been going there for 7+ years, and recently i went in to get a gel fill on my nails, it's always been $45. They decided to charge me $55 this time insisting it's been $55 the entire time. I pulled up the wells fargo statements to show them it's been $45 and they disputed it saying someone charged me the wrong price...they claimed it was $10 more because of the "shape" mind you, my shape is completely normal and nothing crazy AT ALL. not pointy or anything. I paid, and left, and I plan on never going back after being loyal to them for this long. If they treated people better they would stay. I know multiple people whose business will be taken elsewhere due to their lack of customer service. Read Less

This salon destroyed my nails. Lady RIPPED OFF my acrylic nails. I never get my nails done, so a while ago I got beautiful acrylics from Bloom down the street. When I went to get them removed at Luxi, the tech (if I should even call her that) RIPPED MY NAIL OFF COMPLETELY. I didn't know anything about acrylic removal; this was my first time getting it done. They destroyed my nail and it was very painful. When I said it hurt, she just moved on to ripping off the next nail. It was only when I got home and did research that I learned you're never supposed to rip off acrylic nails, and instead should soak them. Silly me for thinking a nail salon with professionals would treat me better instead of trying to get me out of there quick and dirty. Lesson learned. I paid $15 dollars for someone to destroy my nails, without even the courtesy of nail oil. Don't go here, people. Rude service and careless "techs". Should have gone to Bloom. Read Less

Everything you wish for you nail needs. Unlike other local salons, Luxi is extremely clean, spacious, works without appointments and friendly. I got a special student pedicure and a manicure with free couple of minute shoulder rub. The gel manicure has lasted for over 2 weeks even after cleaning and dishwashing every day. Just didn't get the hands soaked on water before the manicure, which they usually do in other nail salons. Read Less

This was my 2nd visit to Luxi Nails. I'm from the area, and after visiting other nail salons, Luxi impressed me a lot. First of all, the salon was very clean and the pedicure chairs are very comfortable (with a massage chair) and are cleaned after each customer. They offer different pedicure styles, and most of them have a 10-minute feet/leg massage. They offer students discount, but only if you are under 23 (like if above that you can't be a student?). Second, the manicure doesn't include soaking your hands in water to loosen up your nailbeds and dead skin, nor a hand massage. It does include a 2 min shoulder rub (much appreciated). Huge selection of regular colors and great selection of gel colors as well. Read Less

I've been going here since it opened many years ago. When it first started it was clean and professional. I don't know when the change happened but it is now HORRIBLE. The worst customer experience I have ever received took place here. Here's what happened: I was getting a gel manicure, the woman started cutting my cuticles and it really hurt because 1. she was not gentle 2. she didn't soak my hands in water or use cuticle oil 3. my hands/cuticles were fairly dry due to the cold weather. I asked her if for the left hand (she already finished the right hand by the time I decided to say something), she could use oil or anything because she's hurting me. She said: no, because then the gel won't stay properly and that is not how we do it here. Me: that's fine if it doesn't last as long, you are hurting me, my cuticles are very dry, and i want you to use the oil. Her: that's not how we do it here Me: well please do it that way, why would I let you do it without anything if it is hurting me?! Her: well, it's MY job and this is how I do it. Me: [outraged] Well it's MY hand and I don't want you hurting me! She sat there and in Spanish, said something to the nail tech next to (pretty sure she was saying rude things) ,then she got up and told me to go to another seat where another nail tech took over. No one came over to explain I was being switched or to address what happened. I can't believe I had to argue with her that it was MY HAND she was hurting and she needed to change her method. Also, in addition to the rudeness of the staff, the place is in a bad condition. The chairs are cracking, there is dust all over the stations,it became a mess. I also know several others who had similar experiences where the tech was very rough and hurt them. There are a few nail salons down the block that are much nicer and cleaner.  Do not go here!! Read Less

I enjoyed my experience here. Very clean and friendly staff and great color selection. Grace did my pedicure. The only reason I didn't give them a 5 star is because the woman who did my mani (not sure of the name) didn't give me a shoulder rub/massage. It seems to come standard with their mani package and everyone else in the salon got one except me. Read Less

So I'm not from the area. I came to NJ to visit a friend and was a week away from returning to school -with weeks old gel. I went on yelped and searched a bit and found this place. Literally seven minutes away so I decided to try it out. I honestly loved it here. The pedicure was really relaxing and even though the massage was short, the technician spent a lot of time making sure my cuticles were nicely trimmed. As she was painting on the french on my toes, I was checking to make sure it was to my liking. The technician right away asked if it was okay and I really appreciated that she cared enough to ask. Once the pedicure was done, I got a gel manicure. The technician did a really good job on them. Unfortunately, I am very picky with how my nails are shaped and how they look after being painted but fortunately, she was great! I would definitely come back here when I'm in area again. Read Less

Great place for a relaxing spa treatment!!! I usually go to Hannah for my gel manicure and Alma for my pedi they are both awesome ! I HIGHLY recommend them. Very clean place, sterilized tools for each customer and hot rock massage with each pedicure. It's always an amazing experience. Gel mani can easily last 3weeks without chipping and I'm constantly washing my hands at work.Read Less

I've usually had a good experience with Luxi, they have a variety of nail polishes in good brands and the facility is clean and bright. They usually do a thorough job using the pedicure and the location can't be beat.However, I think it's kind of ridiculous that their "student discount" only applies to people who are born in 1993 and younger. Doesn't matter if you are a graduate student, or maybe even a first time student who did not take the traditional route of college right after high school- you'll have to pay the full price. Don't call it a student discount if you are not going to offer it to ALL students regardless of age. Other than that weird rule, I've usually had no issues with Luxi. However since a combination manicure/pedicure is 40 dollars without the discount, I won't be going back here. There are cheaper options in the area. Read Less

Love this nail salon. They are very friendly and quick and I've never had to wait longer than 5 minutes. My nails do chip quickly, but because I do not get gel, i expect it to not last long. Overall great and relaxing environment and staff. Read Less

I've been meaning to write this review for a while but I kept putting it off but I decided it was finally time. DO NOT COME HERE, EVER! THEY ARE THE ABSOLUTE WORST, MOST UNPROFESSIONAL BUSINESS PEOPLE EVER. I'm sure you've heard horror stories of nail salon employees talking sh*t about their clients WHILE working on them, well this is a pretty bad one.Here's the story:My girlfriends and I went to Rutgers and we would come get our nails done regularly here. We ended up recommending this place to a few people so about 7 of us were regulars here.  There was a student discount, and they did a decent job on our nails.One day, my two girlfriends and I came to get our nails done. One of my friends is Korean, my other friend is Chinese, and I'm Japanese. We all get seated to get our gel manicures and I was the first one to be finished so I got up and went to wait on the side. A few minutes later, my Korean friend finishes up and comes to join me and looks extremely upset. She says to me "I don't want to say anything now but I'll tell you what just happened once we get in the car."Once all 3 of us leave and get in the car, she immediately tells us what happened.While she was getting her nails done, she was unhappy with how they were turning out since the woman did not paint around the edge of the nail as you're supposed to. She politely asks if this could be done in order to preserve the manicure longer, as this is a process done at every good nail salon. The woman still did not do it after her one hand so she pointed it out and politely asked again. At this point the woman turns to the worker next to her and says in Korean "She's annoying, she's making me do this even though I told her it's the same thing" My friend is a native Korean speaker so she immediately says back to her in Korean "Well then don't do it." The woman was taken aback and quickly tried to cover up that she was "cursing about the nail polish" and not my friend and then says "oh if you're Korean why didn't you talk to me in Korean and why'd you just speak in English the whole time?" She then tried to accuse my friend of "tricking" her, even though she is not obligated to speak Korean since she was with my other friend and I, who SPEAK ENGLISH. After my friend's nails were done, the woman pulled her aside and handed her a voucher for a free manicure and attempted to bribe her to promise not to tell anybody about what happened.Needless to say, Luxi lost 7 regular customers that day and we have NEVER been back since. We also make sure to tell everybody not to EVER go here. Here's a good tip for the workers of Luxi - 1. Don't assume your client can't understand the language you speak 2. Don't talk sh*t about your clients right in front of them in the first place. Read Less

Owners should know how customers are treated by the lady who runs this shop. I'm sure they'd like to know. Perhaps they'd make a change. Personally I left as a customer because of her. Talked with others who are feeling it too. Hannah did my nails and was rude and did a lousy job. When I expressed my feelings to the rude lady who runs the shop she dismissed me. Well now I've dismissed their shop and It's no wonder the shop closed its doors on Livingston campus. She came from the campus. Read Less

I love Luxi. They are efficient and do excellent work. Iris is a real gem and knows her stuff! But no matter who you get as your tech, you are in good hands.! The facility is clean and pleasant and never too crowded that you feel uncomfortable. I wish they had kept their other site open on RU campus but other than that I have no complaints! Read Less

Very nice place and atmosphere. Iris did my nails and she was great. I had gone to a horrible nail salon in the east Brunswick mall and it was a nightmare! The lady destroyed my nails with an electric machine to remove my old gel. Instead she scratched my nails and removed so many layers of my nails making them paper thin Iris did a great job saving my nails and making them look better. They are short but painted very nice and feel strong with the gel done right. She even gave me a massage while my nails dried. Im definitely going back and their student discount is good! 30$ with a rutgers student id. Totally recommend Read Less

Every time I get a gel mani from Luxi, they crack in a disgusting manner. I don't know if it's their product or the process or if their employees lack the knowledge of proper gel application. For the amount that I pay, I should at least have nails that don't look horrific after a week. They usually have decent discounts for rutgers students and for the holiday season. Read Less

I personally like this place. I know a lot of people feel that they are pricey and they are a bit pricier than other places that I've been to. But the surrounding nail salons are not as clean or have a great selection of colors. Ive been here twice for gel manicure and they do an excellent job. Doesnt chip after a couple days like other places. I use rutgers student discount so i paid $30 plus i gave then. $5 tip. Read Less

This was terrific .. The pedicure was great and the massage with the stones was so relaxing. The gel manicure was done beautifully and every request I made was met.. Iris did my manicure and Kelly did my pedicure. I had a great experience. Read Less

I've been coming here since college and I loved it until this past Saturday. A Korean manicurist was giving me attitude after I told her I wanted her to spray the alcohol on my hands as that is usually the process after they're done cleaning the nails before putting on lotion. She refused and said that's not the process she follows. She started looking upset later on so I asked her what's wrong and she blew off on me saying I was rude because she "assumed" I was complaining to my friend about it (we were talking in Mandarin). She was very loud and walked away without even finishing my nails. I talked to the manager and he didn't apologize and say much, he just seemed like he didn't want to deal with the situation. I'm never coming back again. Read Less