It is extremely clean and nicely decorated. I got acrylics done which was my first time. I normally do my own but wanted to try something new. I forget the name of the woman who did my nails but she was extremely talented. I would come back! Read Less

I was a little apprehensive after reading very mixed reviews but my daughter recommended it after I declined her first choice due to high pricing.  I was very happy with this clean shop with plenty of parking.  They were very busy ( Saturday) but I called and they took me right in. Reasonable pricing $25 pedi then I added mani for $10.  My only complaint was the massage chair - I could not get it to do what I wanted lol and it kind of hurt... I really like massage chairs too but Mary did a great job on my feet and nice strong leg massage - I almost fell asleep! Grace made short work of my horrible cuticles and also very nice massage as well on shoulders and head while drying. My sister came to meet me for lunch and she got a quick mani - really looked good. I never felt rushed...but I bet I could also get in and out quick if need be.I'll be back and I hope to have the same experience. Read Less

First time here and I will definitely be returning. The salon was clean and beautiful. They did a great job and the massage with the mani/pedi was amazing- like 5-7min rub. They use disposable filing and buffer kits which is great because it's only used by you and sanitary. Would recommend! Read Less

Originally we were very pleased, especially with the points being earned at each appointment. Slowly the techs we became familiar with were no longer employed or we would request a specific manicurist only to be told they are not available when we arrived. When attempting to use the numerous points we earned, we were told they could not be redeemed, even though it was on the list. The owner shows a lack of respect to her employees and discusses clients in her native language. Very sad. Read Less

I was surprised to see the negative reviews, I have used this salon many times and never once received bad service. In fact, I have found they are always eager to work you in without an appointment and do an excellent job. I guess it depends what you are looking for. I don't like when they take too long so speed is an asset to me. Update: I am completely changing my review as a formerly satisfied customer. I was just there, and they charged me $60 for a pink and white gel fill. That's outrageous, the same price as a full gel set. I have been doing my nails off and on for years and never paid this much. The nail technician seemed to be the boss, so when I complained she wasn't budging on the price. A plain fill is $35, I was getting the white filled too, so I was prepared to pay $5 to $10 more but not the price of a full set. I did call to ask before I went, but apparently there was a language barrier or misunderstanding. Updated Again a Year Later: While the former experience was true, I am restoring my review to the five stars I first gave them. I had been to this salon many times before my negative experience and was a satisfied customer. The one bad experience was upsetting, but after taking a break from using that salon for almost a year, I recently decided to give them another shot. I had an appointment with another salon for (I thought) 6:30, but they thought I said 5:30, so they were unable to accommodate me when I arrived. No big deal, but it was the night before I was leaving for vacation so I decided to see if Studio was still open. They were only half an hour from closing and some staff was leaving, but they said they would stay to do a pedicure for me and my friend. They did a nice job and even gifted me some flip flops when I realized I forgot mine. The price was right, the service was good, and they went out of their way to help me even though I didn't have an appointment. I have been back since and will continue to go back. In retrospect, the previous bad experience was just an unfortunate misunderstanding and hopefully won't happen again. Read Less

I was afraid to go here after the bad reviews but honestly it was great. Amy did my matte black almond shaped acrylics and they came out amazing. I slammed my hand into a granite countertop and the tip of my thumb broke , but the acrylic did not budge or lift at all. That was entirely my fault but they fixed it free of charge . Jenny sculpted my nail to fix it and it looks like it never even happened. My nails feel really tough. They use the dip method for acrylic here which I wasn't used to but it came out awesome. I highly recommend this place and either Amy or Jenny. Read Less

I was told they don't do acrylics only gels.  I pressed them on this and they said yes, they do acrylics but gels are much better.  I should have walked out at this point. I sat in the chair each time, which was only twice that I've been here, for over an hour.  This shouldn't happen. My nails are average length, not long.  I was so frustrated the 2nd time here, that I told her to put gel on my nails, I couldn't stay any longer.  The gels lifted after 7 days.  I'm looking for another salon. Read Less

awesome. I was frustrated after I had so many other bad experiences at different nail salons in Hackettstown. some were too expensive, some did a bad job. I went to this place and they took me RIGHT away. I got an acrylic fill (French nails) and they massaged my hands and my back. and it wasn't expensive. awesome awesome awesome. I am a happy camper. ask for Sarah. Read Less

The girl there filed the sides of my nails so hard that she made 3 or 4 of my fingers bleed. I also went there with picture in hand and she said she could do it, (it looked pretty simple). I got nothing like what I showed. She was really nice and showed effort so I felt too bad to bring it up. I ended up going home, taking the nail polish off, and repainting them myself. As time goes by, I'm finding more and more stuff wrong with the shape and how they're uneven. I won't be going back. Read Less

Had a good experience here the first time I came but I haven't gone back in a while only because I've been very busy and very pregnant! I went again today and came very late as a walk-in with a friend of mine. They were very accommodating, kind, and friendly. Hannah did my manicure and she was sweet. Definitely going back. Also, they renovated their space and it's much nicer and brighter inside. Read Less

I just went there yesterday with a friend to get a mani and pedi and apparently prices changed. They used to be fairly price but now the owner wants to over charge. I really don't like how one (usually Spanish) does your feet then another (Asian) one does your hands. Not only do you have to tip the one girl (who does a great job on your feet) now you have to tip twice (the Asian who does your hand terribly) I prefer to have the same person do both, yes it also saves my pocket $. It's all a scam for the customer to fork out more money. I thought they were good at first, but like everything else their true colors came out.Update#2-9 months later I gave this place another try, I should have never stepped foot inside this place Again! I got a pedi, worst pedi I ever had. My heels are very dry, didn't clean around my nails, barely filed my nails. Barely got a massage when they applied the lotion. I cant believe I went back! Never again. I am not going for a 3rd strike. Read Less

Needing a simple manicure I stopped into Studio Nails as a first time visitor. When doing my cuticles, the woman cut my one cuticle enough to make it bleed until I got home. I should have gotten up and left, however I gave her the benefit of a doubt and stayed. She kept trying to "fix" my cut and I told her several times to please leave it alone.  During the polish part, the French manicure that I received was not precise and very sloppy. I am severely disappointed with the service I received. The cleanliness aspect of the salon was not satisfactory. As a Long Valley resident, I will not be returning and will be in search of a superior salon. Read Less

I called around town for pricing last week on a gel fill. $35 seemed reasonable and I wanted to try Studio Nails since it's close to my work. I made an appointment and was seen right away. Sarah who did my nails was courteous and worked hard to make the shape and length even and square. Sounds great right? Minus still being able to see some of my old polish under the new polish and 2 bleeding cuticles, the nails looked pretty nice. I went to check out and she rang me up as $45. I let her know I was told $35 on the phone. She then explained because I got GEL polish on my GEL fill there was an extra $10 charge! She is the one that gave me the basket of GEL colors to pick through after I asked where I should look. This extra charge was never mentioned during the process. Will not be going back! Read Less

OVERVEW: (4.6) A great place for mani/pedi.  The staff is attentive and hard working.  Some are talkative, some are not, but that doesn't mean they do a bad job. MANI: (5) They are quick and efficient. Regular polish or gel, they do such a good job that the polish stays nice for over 3 weeks.PEDI: (4.5) As with the mani, they are quick and efficient if that is what you want.  If you want the experience to last, they will take their time. WAXING: (4.5) This is the first nail salon I have ever gone to that does eyebrow waxing well.  They have a small room at the back, with a large picture window looking out on the main room, where they do waxing. They always manage to do the job right, and I have received many compliments on the results. SERVICE: (5) Everyone, from the greeter at the desk to the girl doing your pedicure is very nice.  Some are talkative, some are not, but they all care that you are happy with your service. A language barrier does not make someone rude.  They also care about the general well being of their customers.  I have witnessed the entire staff going out of their way to care for someone having a panic attack as well as someone just overwhelmed with stress.   These are good, caring people.DECOR: (4) Overall the place is very clean and organized.  The decor is ok. Kind of and oasis feel to the pedicure side and a modern salon feel to the nail side. To clairify, it's one large room with some tables and pass through shelves going down the middle to separate the room.  Everything is very open from the moment you walk in. Read Less

I received an amazing gel manicure by Ana this past Saturday. She was extremely professional, took her time to find out what I wanted/length/shape and took her time to make sure the results were perfect. While I give Ana a 5 star review, my daughters' mani/pedis weren't as great, so it brought down my overall rating. One of my daughter's cuticles were cut too much, bled and is now quite sore. My other daughter's pedicure looks somewhat sloppy and the polish coverage wasn't perfect. I'd give their results 3 stars. Read Less

most of their workers don't speak English, but they know the basics. Janet my lady did a very nice job with my pedicure she took her time. The man that greets everyone at the desk was very nice even offered us coupons. I also did a Manicure, lady (older Asian) that did my manicure seemed to be in a rush which I did not like and the manicure wasn't looking well on my nails. Over all $30 for a mani/pedi was well worth it. At least my pedi was very enjoyable! I'd come again. Read Less

NEVER AGAIN! I stopped in there on a Friday evening to get a mani/pedi. Instead of telling me they didn't have enough time to do both before they closed, they rushed me through and gave me the bums rush out the door at 6:55. (they close at 7:00) There was no time to allow my nails to dry so they asked me to leave in my paper slippers! It was about 30 degrees outside. I sat in my car with the heat on drying my nails! Nail salons are a dime a dozen, I don't need to go there again. Read Less

Worst nail experience I have ever had! Not only did I wait 40 mins while my nail tech talked to a Comcast employee about their wifi, but my nails turned out horrible. They are over priced for a such a bad quality of work. One nail broke the next day, and most of the others chipped within the next two days. This was my first and last experience with this place. Never going back and I advise you should stay away. Read Less

Worst nail experience I have ever had! Not only did I wait 40 mins while my nail tech talked to a Comcast employee about their wifi, but my nails turned out horrible. They are over priced for a such a bad quality of work. One nail broke the next day, and most of the others chipped within the next two days. This was my first and last experience with this place. Never going back and I advise you should stay away. Read Less

They're not the friendliest, half of them speak no English, but they do a very nice job and that is really all that matters. Sarah does the absolute best gel manicure I've ever gotten from a nail salon (especially compared to the horrible nail salons in the area). They do a nice little massage while your nails are drying. Priced comparable to the other salons in the area, if you make an appointment they actually are ready for you right on time which is a huge bonus. Read Less

This was the absolute worst place ever to get acrylics. THEY HAD NO IDEA WHAT THEY WERE DOING. I have had the nails for not even a week and the nail polish started to PEEL off of my nails. I used crazy glue to glue the nail polish onto my nails. Two of the nails fell off for no reason. Just got loose and popped off. It was the biggest waste of money, and overpriced. Wish I never even looked at this disgrace of a disgusting building!!!! Read Less

If I could give this place 0 stars, I would!!  Here is my story:I went with my friend to the nail place next to IHOP because Pure Spa was booked that day. My friend never had a pedi so I figured we can go there... never again! They were rough with my feet and I was burned by the foot covers that they put on my feet. They used the razor thing on my friend's foot. I have never seen that before and when I finally noticed what they were doing, they were done with my friend's foot. She didn't bleed, luckily, but they charged a lot more than Pure Spa and other nail places that I used to go to.  NEVER AGAIN!  The most stressful pedicure in my life!PS:  you cannot tip on your card either.  Not cool! Read Less

I've been to the salon twice with my daughter as a walk in with little wait time. $30 pedi & mani is a great price and the manicure lasted over a week. Great pedi too. I strongly recommend this salon. Read Less

I have been to numerous nail salons in my 35 years, and this was by far my worst experience ever. I'm sharing this so that no one has to go through what my friends and I went through. Two weeks ahead of time, I made appointments for me and three of my friends, who were in town for the weekend, to get manicures. I confirmed the appointments twice before, however when we walked in there was no one available to take us. Twenty five minutes later, they took one of us, and then unfortunately began what was my friends' most painful and rushed manicures of their lives. They filed one of friend's nails so hard they went into her skin but didn't even push back her cuticles, therefore it only took 5 minutes. My other friend had her cuticles pushed back so hard and fast they bled, and my third friend didn't have all of her nails painted properly - paint was on her skin and part of her nails were not painted at all. To top it off, each one took no more than 5 minutes, hardly a relaxing manicure. In the end I didn't even bother to have my nails done as I was the last one and an hour late, plus I didn't want to be put through that. As far as customer service, when I asked the manager what was going on, she yelled at me and said since it was a Saturday, I shouldn't have expected to get proper service. When I told her she shouldn't be charging me full price for what my friends just went through, she yelled at me again and wouldn't budge. So I paid what she asked but did not tip as we just wanted to get out of there. And I wasn't the only customer with issues. When we left, there were people who had been in there for 2 hours and still weren't done. I will NEVER go there again. That place is new and clearly a churn and burn business that only cares about making a fast buck. They do not care about the customer at all. I will be taking my business elsewhere and highly suggest you do the same. Read Less

Two weeks ahead of time, I made appointments for me and three of my friends, who were in town for the weekend, to get manicures. I confirmed the appointments twice before, however when we walked in there was no one available to take us. Twenty five minutes later, they took one of us, and then unfortunately began what was my friends' most painful and rushed manicures of their lives. They filed one of friend's nails so hard they went into her skin but didn't even push back her cuticles, therefore it only took 5 minutes. My other friend had her cuticles pushed back so hard and fast they hurt terribly, and my third friend didn't have all of her nails painted properly - paint was on her skin and part of her nails were not painted at all. To top it off, each one took no more than 5 minutes, hardly a relaxing manicure. In the end I didn't even bother to have my nails done as I was the last one and an hour late, plus I didn't want to be put through that. As far as customer service, when I asked the manager what was going on, she yelled at me and said since it was a Saturday, I shouldn't have expected to get proper service. When I told her she shouldn't be charging me full price for what my friends just went through, she yelled at me again and wouldn't budge. So I paid what she asked but did not tip as we just wanted to get out of there. And I wasn't the only customer with issues. When we left, there were people who had been in there for 2 hours and still weren't done. I will NEVER go there again. That place is new and clearly a churn and burn business that only cares about making a fast buck. They do not care about the customer at all. I will be taking my business elsewhere and highly suggest you do the same. Read Less