I came here with a friend of mine whom I hadn't seen in a year, and I was hoping we could do something fun, like get our nails done together - What a mistake!! Upon arriving, we put our names on the w... Read More
I came here with a friend of mine whom I hadn't seen in a year, and I was hoping we could do something fun, like get our nails done together - What a mistake!! Upon arriving, we put our names on the wait list, and when we were finally called, I still needed to wait quite a while before my manicurist arrived. Even though there was an empty station right next to me, they placed my friend at the other end of the salon - so much for spending time together. When my manicurist finally did approach the nail station, he did not acknowledge me AT ALL. No eye contact was made, no conversation. He placed a bowl of soapy water down, and then walked away. Turns out, he had to re-do his previous clients pedicure - she smudged it. He didn't tell me this, or get someone else to do my nails, I just sat there, totally ignored while I watched my friend across the room get her nails done. Finally, the manicurist returned, no apologies for the wait, just abruptly took my hand and started cutting off my nails. He didn't ask them what length I wanted them, or how I wanted them shaped - to me very basic questions. I attempted to request something specific - he grunted. He spent the entire time with his eyes trained on the "doorway", and was incredibly abrupt and dismissive. The best part - the water he brought to soak my hands in was cold by the time he got around to putting my hands in. Towards the end of the manicure, the top coat he applied was so old and thick, it started to bubble as it dried. You know what? I could have done the same thing for myself (probably better) at home. I pay to be pampered, and while I don't need or expect 5 star treatment from this location, I don't need to be treated rudely and dismissively either. Read Less