The first time I came here, Tina did my gel mani, & for that, I am adding an additional star, because Tina was great. She took her time and very carefully did my nails. I was excited to finally find a... Read More
The first time I came here, Tina did my gel mani, & for that, I am adding an additional star, because Tina was great. She took her time and very carefully did my nails. I was excited to finally find a place that did my nails well. Although I had to wait a long time (despite appointment), I was pleased.Fast forward two weeks, and I come back. Tina was unavailable. I waited about 20 minutes until a young man (owner/manager?) took my polish off. I waited another 20 minutes, watching someone who had come in while I was waiting for my polish to soak get her nails started & then finished. The young man then filed my nails & did cuticles. He did a terrible job filing, & left my edges rough. Finally, the young lady, Hana who finished the lady who had come in after me finally finished (20 min after that), & started working on my nails. She was talking to another customer the whole entire time she was doing my nails. By the time all was said & done, I was racing for the door, because I had been there so long and had to go home. Later that evening, I noticed how rough the edges were and the polish was uneven in places. Also, there was a small space between polish & nail on one of my nails!!! No problem. I'll just live with it and not go back.Two days later, my nail polish oh my right thumb PEELED OFF on the top. Nail didn't break, & I didn't bump it into anything (you have to do a lot to mess up gel--hence the reason I get it).I go back the following day to fix it, & despite only one other customer in salon, I wait 20 min to get my two nails fixed. That was on Monday. Today is Friday, & I woke up to the SAME two nails with the polish peeled off. Very, very annoyed. I don't even right negative reviews, but spending as much money as a gel mani costs, this is completely unacceptable.The first time I came here, Tina did my gel mani, & for that, I am adding an additional star, because Tina was great. She took her time and very carefully did my nails. I was excited to finally find a place that did my nails well. Although I had to wait a long time (despite appointment), I was pleased.Fast forward two weeks, and I come back. Tina was unavailable. I waited about 20 minutes until a young man (owner/manager?) took my polish off. I waited another 20 minutes, watching someone who had come in while I was waiting for my polish to soak get her nails started & then finished. The young man then filed my nails & did cuticles. He did a terrible job filing, & left my edges rough. Finally, the young lady, Hana who finished the lady who had come in after me finally finished (20 min after that), & started working on my nails. She was talking to another customer the whole entire time she was doing my nails. By the time all was said & done, I was racing for the door, because I had been there so long and had to go home. Later that evening, I noticed how rough the edges were and the polish was uneven in places. Also, there was a small space between polish & nail on one of my nails!!! No problem. I'll just live with it and not go back.Two days later, my nail polish oh my right thumb PEELED OFF on the top. Nail didn't break, & I didn't bump it into anything (you have to do a lot to mess up gel--hence the reason I get it).I go back the following day to fix it, & despite only one other customer in salon, I wait 20 min to get my two nails fixed. That was on Monday. Today is Friday, & I woke up to the SAME two nails with the polish peeled off. Very, very annoyed. I don't even right negative reviews, but spending as much money as a gel mani costs, this is completely unacceptable.I'll post pix of [blue] nails. Read Less