I had an appointment (my first time here, so with no one specific) and Lyly was the one who I ended up with. While I'm not happy with the work she did, the other young lady that sat next to her and translated what I wanted is the one I have the REAL problem with . I chose a dark purple color and a nude color for my accent nail and a very simple flower design.  I asked the lady if they could do this and showed her the picture on my phone.  She didn't say anything but nodded her head and sat down next to Lyly's table and played on her phone.  So the manicure starts with Lyly taking off my old gel polish with the dremel tool.  I've never seen this done before; I've always had them file some of the polish off with a regular nail file and then soak them in acetone for SEVERAL minutes before they attempt to remove the remaining polish off.  Not Lyly.  She used the tool to take off the top layer and then put the acetone soaked cotton ball on each finger with the finger caps.  As soon as she was done putting the cotton ball on the last finger, she went back to the first finger, took the cotton ball off and SCRAPED the remaining polish off, which took off a lot of my natural nail with it.  I asked her to let it soak some more but I guess she didn't understand me and her translator next door was too wrapped up in her phone to care that I was speaking.  Long story short, I STILL have little bits of red gel polish under my current gel polish and my nails feel very thin from all the filing from the dremel and the scraping with the metal tool.  Lyly then cut and filed my nails in a shape that I didn't like but understood when I told her and she fixed it.  She then soaked my fingers to prep them for the cuticle cutting (again, not nearly long enough for my liking).  I told her that I have cuticles that grow really quickly and I would like it if she would please really get in there and cut them as much as she could.  She looked up and smiled at me and nodded her head but she hardly spent any time on them at all. When Lyly was finished painting my nails, the translator girl came over and I figured out that she was the one that was going to paint the simple flower on my accent nail.  I had my phone out with the picture open so she could see again what I was looking for.  Now, I totally understand that not everyone is an artist and I do NOT expect perfection, but what this woman painted on my nail was a hot mess and nothing like the picture.  I really wish she had just told me that she didn't think she could do it when I first showed her.  I would have been completely fine with that and would have either chosen something else or just gone with no accent art at all.  No biggie.  Instead, she gets totally irritated that I don't like her design (I felt awful telling her....I hate confrontation and, even more, hurting people's feelings but I just could not live with that design for 3 weeks.)  She yanks the dremel tool up and started filing the design off so hard that she BURNED my finger.  I yelled ouch! and yanked my hand away and she looked up and said, "Oh, sorry" with absolutely no feeling or apologetic tone.  She continued to dremel (more softly) until the entire design was gone and then very roughly said, "so what do you want then?"  I told her I just wanted the same purple color, so she painted it, then applied ONE half-assed coat of top coat and then got up and walked away, leaving me there wondering what I was supposed to do next.  After like, 3 whole minutes, I looked at Lyly (who was sitting next door, taking the gel off of another woman's nails) and said, "So, am I finished?"  She said no and told me to wait a minute.  At this time, I realized she speaks pretty good English because she was having a full conversation with her new client.  WTH?  When all is said and done, only ONE WEEK LATER, my clear coat is chipping off my color, my color underneath is now chipping, my cuticles look like shit, and my ring fingernail STILL hurts to press on it.  I will never, ever, EVER go back to this place!  And neither should you!! Read Less

Came here with a friend last weekend for gel manicures.  The nail tech was watching over our shoulders as we chose colors and rushed us into chairs as soon as we each showed interest in a color.  I should have known at that point what kind of nail place this was and walked out, but decided to just rough it out.The manicure itself was probably the quickest gel manicure I've ever received... maybe 15 minutes.  Which is great in the sense that it saved everyone time... but not so great because the job was pretty poor.  The polish was uneven, left huge gaps between the cuticles, and that evening one of the nails had already chipped.  I've never had a gel manicure chip that quick, in fact I usually find them impossible to remove.  I knew from the way she was polishing each nail that it would probably chip (barely coating each nail, doing them too quickly, etc).  Not coming back here, waste of $25 plus tip. Read Less

I have been getting my gels done for over a decade. This is the only place that I trust and Tina is incredible. I drive a half hour out of my way just to come here because she's quick and very professional. This nail salon is by far the greatest value for the money. I have tried every Salon around and have never been satisfied. My gels last one month and they always look incredible. Absolutely recommend them! Read Less

Horrible service...women cut my finger and tried to cover it up acting like nothing happened.....annoying employees hovering over you when your trying to relax. Kept asking me over and over if I wanted a pedicure and I kept saying no. Don't go here horrible service! Read Less

i decided to give this nails salon a shot after reading some of the reviews. i've been to better salons but would return to this salon in a pinch. i got an arcylic fill with gel polish. It was quick and fairly priced. The salon had a limited color choice. The ladies working weren't truely friendly and only spoke in another language. Not awful but defiantly have seen better. Read Less

Good pedicure, good prices. Seems clean enough. Not a "spa" atmosphere but the aestheticians are pleasant and do a good job. My pedicure lasted 1.5 weeks. I was annoyed that they were waxing girls' faces in the main part of the store right near the pedicure chairs. Very hard to relax while watching that! Read Less

Idk where to start...it was my first time at this place and definitely my last...my visit started out great. No wait and a very nice technician until he glued his finger to mine than when it came to putting on my acrylic he didn't know how so the owner came over and put it on.  Than they switched again and he put the polish on than they switched yet again and she put the sparkles*told me they would do them for free* than switched again and he did the gel to finish off...told me it was $30 so I gave them my card and didn't think twice and have them each $5 tips ...it's been a week and my nails are chipped already...oh and not to mention I checked my card and they charged me $40...very disappointed they should be ashamed Read Less

I'm really surprised by all the negative reviews for this place. I used to come here every once in a while when I lived in the Area, but I think it was named something different.  (E&M?) Anyway, they always used to do a good job so since I recently moved back into the area,  I stopped in today for a mani/pedi and an eyebrow wax on my way home from work and was very happy with my experience. My technician was Jenny and she was very friendly and did a great job! It was also the fastest mani/pedi I've ever gotten. I thought the price was reasonable and was really pleased with her work. I had no appointment and was seen quickly. It wasn't packed, but there seemed to be some regular customers there, maybe about 4-5 other people. It was a friendly and clean salon. I'll definitely go back. Read Less

I had a good experience. The salon is clean and well litmus not super busy but definitely had business. The man took care of me. I got a gell fill French manicure. He was gentle and made sure everything is even. My only complaint is that I have white polish on a couple fingers that he didn't clean. The price is the same everywhere else I've been and the speak English. I think I'll come back. I wasn't turned away like other reviews and I'm surprised by them honestly. Read Less

I went to this salon to get a fill and politely told the lady that I had to be done in an hour (normally fills only take 35 minutes but since I had never been here before I figured I'd tell her). As soon as she rolled her eyes at me after I told her I only had an hour I knew it was going to be bad. She was very rough on my hands, mostly on the skin around my nails even to the point where some nails were bleeding and even when my skin was open she filed over the cut like it was nothing, I screamed in pain and she laughed. none of my nails lengths matched (left hand was longer than right hand), she took FOREVER to do my fill. I told her an hour, she took 2!! I was so close to getting up and just leaving in the middle of my fill. The people here are rude, selfish, and seem annoyed with everything. Definitely my first and last time going here. Read Less

Rude, rushed, cell phone obsessed, sloppy, dirty, I can go on.  The "technician" barely spoke three words to me, gave me a rushed foot massage and could barely tear his eyes from his phone even when ringing me up. I shouldn't have given any tip.Worst of all, I got home and noticed my toe was covered in blood!  Disgusting. Read Less

I've been into this salon twice now. I can't attest to the quality of their work because both times they couldn't seem to accommodate my request for a gel polish (or gel polish removal and then mani/pedi) because they were "too busy."Generally, I understand situations like that. But, generally, when a salon states they are "too busy" you can also plainly see that they're busy. If I walk into a desolate salon with 1 client and 6 staff members, I expect to be helped out. I do not find that to be unreasonable... guess they felt differently.That being said, there are dozens of other salons that will be getting my business. I do not have time or money to waste at places that clearly don't want it. Hope this helps someone in the future! Read Less

I'm pretty disappointed with the experience I just had here. I'm getting married this weekend so I came in for a pedicure, acrylic nails, and to get my eyebrows waxed. I've had pedicures here before and was always happy with the results. I brought in a picture of a nail design I wanted which I didn't think was too crazy... I basically wanted my nails and toenails to match. I wanted a regular French manicure with glittery tips. For some reason they could not grasp the concept even with the picture I supplied. The girl who did my pedicure actually did a pretty nice job aside from the fact that she didn't get the glitter part right. She also did my eyebrows which I liked. The woman that did my fingernails was terrible. She kept asking me if I wanted acrylic or gel nails. I originally came in for acrylic but figured that I would go with the nicer option which she was telling me was the gel. She started filing my nails down and I started to feel like she wasn't putting tips on like I wanted. I asked her and she told me that I wasn't getting tips because my nature nails were long enough. I was a little confused about what was going on because I never had gel nails before. She just kept going. In the end the actual shape of the nails looked nice but I'm unhappy because they aren't long enough. I did tell her that and she said that misunderstood me. I really think that she didn't want to do it because it was the end of the night and it would have taken more time. She also failed at the glitter design that I was looking for. I had a specific look that I was a going for that I wanted for my wedding. What I got is so far off it's not even funny. I really don't think I'll be returning to this salon. Read Less

I just finished getting a gel manicure and could not be more disappointed with the service and the quality. The man who did my manicure was unfriendly from the start, and while I am aware that I came in only an hour before closing, I do assume that they should be happy to take PAYING customers until closing time. Furthermore, the man did not even bother to remove all of my previous manicure. The turquoise from my previous manicure can still be seen through the new color along the edges of my nails. The coats are not even throughout my nails; you can see through to my nail on some of my fingers, and on other fingers, the gel layers are so thick that it looks like my nails have crevices in them. I tried this salon because it is incredibly close to where I work and the hours are convenient, but I will NEVER come back again to this awful salon. I would rather go out of my way to another salon for a much better job! Severely disappointed in my entire experience! Read Less

The worst pedicure I've ever had. I only went because they are right across the street from my job and I was short on time. The staff was rude, the place looked grimy, and the service was terrible. My leg massage was super short and she answered her phone in the middle of my pedi. It seemed that she rushed so she could sit at the front and gossip with the other employees. It was totally empty inside, and rightly so. I will never be patronizing this place again. Read Less

I stopped in for a quick manicure.  No wait, but they made me wait 5 minutes.  They were rude and indifferent.  She pulled dirty cuticle snippers out of her drawer, and there were no signs of sterilizing equipment, so I didn't have her trim my cuticles.  I waited another 5 minutes to pay- I stood at the counter and they all looked at me, but no one came over, so I dropped the cash on the counter and left.   they wouldn't let me pay before polish.   The technician wouldn't look at me or even smile, it was like they were doing me a favor. 2 days later, my polish is chipped and my nails are splitting.  worst manicure ever, won't be going back.  For a good, clean inexpensive mani/pedi in the area, go to the nail salon in the Kings shopping center in Whitehouse. Read Less

As I sat in the pedicure chair she answered the phone scheduling appointments.  while she was wearing gloves i thought to myself... how many germs are on that phone that she keeps answering then touching my feet?  A tool was dropped on the floor and picked up and put back for use.  $12 manicure $25 pedicure is what it is. Read Less