Never again will I go there. My initial experience was nice, the ladies were wonderful, did a great job. My issue: I went the day before thanksgiving, a Wednesday morning, and got my toes done. French... Read More
Never again will I go there. My initial experience was nice, the ladies were wonderful, did a great job. My issue: I went the day before thanksgiving, a Wednesday morning, and got my toes done. French pedi with gel and designs. By Thursday night, the polish on my toes was turning grey and black. Never had this happened to me before. I was out of town for the holiday and didn't return till Monday night. I called first thing Tuesday morning and talked with a man, I'm assuming the owner, and from the get go he was very rude to me. I spent $65 (not including tip) on my toes with gel and designs that couldn't even be seen anymore from the discoloration. I asked him if they could just take it off and repaint with a regular, non gel, color. I wasn't asking for a refund or anything crazy expensive, just to have this faulty gel removed and repainted with something simple. He argues with me that they have a 7 day policy for things like that, he went on for a good 3 minutes then when he finally gave me a chance to speak, I told him it had only been 6 days, he said no it hadn't. We counted the amount of days it had been together...he got quiet and then said he meant 3 days, they have a 3 day policy. I was told that they have this complaint very often and if I have a problem with it to call the manufacturer. I asked him why would he keep a product that does this to people nails, he had no answer. I've never in my life had someone be so rude and money hungry. Read Less